Best in

I was beyond thrilled on the support and attentiveness of this company. The owner is passionate in what he does, stands behind his work and takes personal control when their is an issue. I would recommend this group to anyone in new construction or retrofit work because they will stand behind their word and their work which is unfortunately something you can't depend on hiring most contractors or window companies this day and age. Great product and great people who support their customers to the fullest.

I needed some doors replaced after a tenant kicked down a few of them at a rental. After calling around to multiple door stores I discovered that most door stores are unwilling to do the mill work on the doors and that it would take weeks to get the doors in. I called A thru z doors and was immediately impressed by the owner. He told me he could do the mill work for me as well no problem. In less then a week I had the new doors with the correct milling done. I'd definitely recommend going here. He also does locks and safes among other hardware things.

Chuck is the best! Not only did he show up and give me a very competitive price on screens for two of my rental properties, he was very professional and was able to get the job done ahead of schedule on both properties! I would highly recommend him and Sunnyside Sunscreens to anybody looking for 5 star service and very affordable pricing! Thanks again!

After getting an outrageous quote from another window company, my neighbors suggested I call Quad City. Curtis came out the next day and gave me a quote that evening. I was so happy with what they offered. They are so friendly, professional and do quality work! My husband works for a builder and sees a lot of installers leave huge messes and sub par work that needs to be fixed. He was so happy when he came home and saw the amazing install. We could not be happier that we chose Quad City and will be recommending them to all of our friends and family!

We had to replace our existing skylights. Had several quotes from various companies. Mitch came buy with a quote that was within reason and comparable to the others. What separated  Mitch, and overnight skylight, from the others was his enthusiasm, commitment, and passion for what he was doing and talking about. Not going to lie, I had my reservations considering they were relatively new company with a new license. I voiced these concerns to Mitch and he understand yet was committed to starting his business off on the right foot. In today's world it's important to give a new business the opportunity to build a positive reputation and that is exactly what they've started doing. Mitch and his partner (Who, I might add, is a 3rd generation, glass person), do it right! No issues, on time, excellent work and they stand behind their work and the product they install. I would lightly recommend overnight skylight and the team.

Wish Yelp would start giving the option of half and quarter stars.
  We had Apache Glass several years ago install shower doors, replace all windows and install 8' 3 piece closet doors in 2 different rooms. Great experience and service!   ....Then the company was sold and the customer service has moved to the bottom of the trash can. We have called a couple of time for work on the closet doors, this last time takes the cake. From the very beginning things started to go wrong. The house was vacant and I asked them to call prior to showing up, that didn't happen twice. Then they call asking for final payment and I proceed to tell her that the closet doors are still not fixed so I'm not paying a dime. They put me on the phone with the tech that came out, we talk and he says that he will come back out so we can talk and I can show him whats still wrong. No call no show. They call again asking for final payment, I explain again that I'm not going to pay a dime. They tell me that they will have the tech call me, I explain that that won't do anything but if they want to thats up to them....low and behold....no call, and its been almost 3 weeks. I'll be calling another glass company from now one.

They may be a great company, but when you ignore a no soliciting sign, knock on someone's door, and are asked what your company does, just answer the question. Dustin was asked three times what his company did and three times he talked around the answer. When I became annoyed he called me an embarrassment and disrespectful.

Never trust a company who can't answer a simple question about what they do.

Hired them to fix my sliding glass door. They came to replace the grate but realized all I needed was some screw tightening and readjustment, and they didn't even charge me! They were so nice and I appreciated it.

I called Desert Breeze Glass when I needed a windshield replaced on my automobile from  a rock that was kicked up by a semi truck in front of me on the freeway. From the moment they answered the phone, I was treated with such Professionalism. The friendly Receptionist connected me to Cathryn who then walked me through the process. She did everything from explain to me what to expect, to helping me talk to the 3rd party Agency that took my information for my insurance company, to setting up the appointment for repair. She was so knowledgeable, friendly, entertaining with her delightful demeanor and sense of humor. She helped lighten my mood from being upset and inconvenienced with what I thought was going to be a long, drug out process to get a replacement.

As promised, the service tech, Hector called me when he was 30 mins from our meeting spot.  He made sure to stop and introduce himself again once we met at the location, greeting me full eye contact, stated his name again, and a gave me firm hand shake. Just as Cathryn was, he too was super friendly and accommodating as he came to my place of business to do the repair. He was very conscientious of his surroundings before he started his work and made sure my car was in a safe location and that he was free of beams from the over-head parking to do the repair safely.  

He and his assistant were not only courteous but quick as well. He had his paperwork all ready for me to sign as soon as I met him at the car when he called to say he was done and the car was ready. The assistant then made sure to stop what he was doing and thank me for my business as well. They even waved as they drove away. I was so thoroughly impressed with the whole process and know just who I will call when I have a glass need in the future.

Need glass yourself or know of someone who does? I highly recommend Desert Breeze Glass... They were the best!!!

Update to last my review. When writing that review I was emotional and a little to quick to judge. After the review we had a leak show up and reported it. I always say the way to judge a company by the way they handle their problems. I must say Red Rock stepped up in the end and resolved all our problems even after not giving them a favorable review. As throughout the process they were professional and easy to deal with and made things right. Even though the process was little bumpy Thomas the owner stood behind his work and made things right and this is a company you can trust. After seeing  their response I would use them again

This family run business is exceptional. Cory, Danny and the entire staff are interested in providing the best solutions for your home. Helena, who answers the phone, is cheerful, responsive and very helpful. Jocoran has installed glass for four showers, replaced old windows and provided sun screens for heat control. I've been a customer for years and, every time I work with them, they provide fantastic service with high quality products and installation. I refer them as much as possible and have never had anyone disappointed.

I purchased a 12 X 36 window to replace an old aluminum window above our shower.  They told me it would take 2 to 3 weeks to get the window.  After 3 weeks I was contacted and they told me that it would be installed on Friday, 9/23.  The office manager, Kelli told me the installer would be there about 10:30 am.  I waited until 2:50 pm, when Kelli called and said their installer got tied up.  She asked if they could reschedule for the following Thursday or Friday.  I told her I had an appointment on Thursday, but Friday worked well.  She told me I would be first on his list.  On Wednesday I got an email to call Kelli.  I phoned her and she asked if their installer could come on Thursday, 9/29.  I explained that my appointment had been rescheduled and I was available on Thursday.  I asked if I would be first on his list? Kelli said yes, that he needed to pick up some doors but should be at my house by 10:30 am.  On Thursday I waited until 1:10 pm, without the installer showing up.  I called the office and got their voicemail.  I left a message that their installer had not showed, and requested she call me back.  I got no return call.  At 4 pm I called again and got their message machine again.  I again told them that their installer had not arrived and requested a call back.  Again, no return call.  
On Friday 9/30 at 8:45 am their installer arrived.  He replaced the window and left.  I went to their office to pay the balance.  Kelli handled the transaction without any word of the previous day's messages.
It appears that if you have a small order, you are put in limbo.  Common courtesy would be to call me back and explain the situation.

Good people, great customer service! I called them Thursday morning and at first he said they we're booked full but I told him final walk-thru inspection was on Tuesday and I had to have it done by then so he sent someone to measure it that day. They rush ordered the glass and replaced it first thing Monday morning. Installer had over 25 years experience and it took him less than an hour to replace the window. Very pleased!!

it has been one year and 6 months since I had my Milguard windows installed by ck glass & windows. they leaked the first monsoon season in about 5 different places. there was no caulking sealer added and no one would come out and finish the job of sealing the leaks. I finally tried to do it myself. worked last year but the windows were leaking at a different place this monsoon season(1922). I had to go around each window and seal them. there was no sealer around any of the windows along the top. it caused a constant drip when the rains came. I sealed them again. I thought I had paid to have the windows installed correctly. I was wrong.  very poor customer service. very few phone calls and/or texts returned.