Best A/C Repair in Phoenix AZ
I am immensely frustrated and disappointed in the lack of communication, quality of work, ethic, and integrity of this company. We hired Divine Design by a referral to do a one-time clean-up of immense leaf, flower, and seed pod litter scattered in and around the river rocks in our backyard. They requested that we email photos of the area we wanted cleaned up in order for them to provide us with a quote which we agreed upon. (Our first mistake was not requesting that they actually send out a real person to look at the yard. I feel like this would have given us a better perspective on how they do business and treat people. Do not make this mistake. The crew that they actually sent out did not know the areas of work requested or anything that we initially agreed upon with the owner/office person and we had to try to get over the language barrier in order to explain it to them). We provided the photos to the company via email and responded to the quote (after they screwed it up several times) and tried to get the visit scheduled but we could not get a hold of anyone. This was ridiculous since we both use email and texting constantly in our day to day jobs and have NEVER had any problems with someone contacting us by any of those means. They eventually claimed that they tried to get a hold of us but we have no record of this at all. Why would we NOT respond? All we wanted was a response! It makes no sense that there are no reliable means of communication with these people. After much frustration and going back and forth, we finally somehow get the clean-up scheduled and they do an incomplete job, leaving behind most of the debris we actually wanted them to clean up. They also wasted time in our front yard, an area we did not request. My husband initially told the owner that it looked fine afterwards (unfortunately without him actually climbing up our slope at that moment and inspecting all of the cracks between the rocks from above) and we were billed. FIVE days later when he actually had the time, he went up onto the rocks and saw all of the debris left behind. He also noticed that there were multiple cuts/broken sprinkler heads leaking in our drip system so he had to replace these immediately. We have no idea how they managed to do so much damage to the drip system especially since they did such a poor job picking up the litter. They did remove two or three patches of dead grass that were also included in the quote so maybe it was then- we have no idea. We took photos of everything they missed/damaged and my husband emailed the owner that same day (the owner claimed it was a month later which is 100% false- we obviously have the email records) with all of this information but could not get a response from anyone. It was so frustrating and confusing because the office person then sent several email reminders to pay the bill but would not respond to any of our messages. After several weeks of this, the owner finally contacted my husband and accused him of not wanting to pay the bill. Huh? So you WERE getting our messages then? Why wouldn't you just call us back? They later again claimed that they tried getting a hold of us and could not (we are with our phones all day) but we have absolutely no record of any of attempts- wouldn't we have a voicemail or missed call or email? None of it makes sense. We could honestly care less about the bill. It's not about the money at all. All we wanted was for someone to reach back out to us and simply acknowledge the issue and apologize and try somehow to make it right. They never attempted to do any of this. How can you be ok with the job that was performed by your staff? Why wouldn't you want to make it right? We had super reasonable expectations. Communication and compassion go a long way, you guys. I am completely baffled by these positive reviews because we were treated so poorly and not communicated with at all. I so desperately wish we had a positive experience. The last time we tried to contact them for a solution, the office person, Clara, actually responded and very unprofessionally threatened to send our bill to collections. They have taken no responsibility for their actions or those of their workers. We are honestly so tired of wasting our time and energy trying to deal with this company. We do not understand how you can run a business this way and be sustainable. We should actually be sending you a bill for sprinkler parts and for the yard labor that I ended up doing myself. We should have just done it ourselves in the first place. Shame on you, Divine Design.
http://www.divinedesignlawncar…
Phoenix, AZ
Super happy with the service from Valentín and crew! Quick to respond, reliable/punctual, professional and went the extra mile. Highly recommend this business to anyone with landscaping needs!
Phoenix, AZ
Hernandez Landscaping earns a distinction on business wants--it is the most unreliable landscape service I have ever worked with. It started out well a couple of months ago. Raul Hernandez talks a good game and he comes across as so honest. He came over and he was friendly and cooperative, and within a couple of days his men had mowed my lawn. I thought this was going to be a great, long-term relationship, but then things fell apart. To make a long story short, I think that in the two months since, they have done my lawn maybe twice. They are supposed to come automatically every two weeks, but instead they disappear on me. When I talk to Raul, he is very friendly and promises that his men will come on the day we agree on. Except they don't. At this point my lawn hasn't been mowed for a month and I have a huge problem due to my belief that Hernandez Landscaping had at least a shred of integrity and would finally come.
Stay away from Hernandez Landscaping. They will promise you everything you want in the most sincere of tones and then leave you in the lurch.
Stay away from Hernandez Landscaping. They will promise you everything you want in the most sincere of tones and then leave you in the lurch.
Phoenix, AZ
Set up a time that he provided and then decided he couldn't make it for the set aside, you get one chance with me. I let you set the time and date and then you cancel on me last minute? No that tells me you will excuses in the future,
Apache Junction, AZ 85120
They did a great job on our backyard with great pricing. Look forward to have them complete another project for us!
Avondale, AZ 85323
AMS Landscaping did a terrific job. From the woman that answered the phone to the two men that completed the job we were very impressed with their professionalism! I called AMS and was told that an estimate would be done on Wednesday, and sure enough, Eli from AMS Landscape completed his estimate on Wednesday. He emailed me pictures of the job and his pricing. When I emailed him back about a specific question, he responded within just a few minutes which was very impressive. We agreed on a price and scheduled the service to be completed. We were very happy with the work done (trimming bushes, cleaning up weeds, raking rocks and they even moved some river rocks for us from what side of the house to another!) Overall, I am very impressed with AMS Landscaping and would use them again as well as refer them to friends and family.
http://www.azlawns.com
11035 N 23rd Dr Ste 9 Phoenix, AZ 85029
Robert was amazing! I contacted several contractors and decided to go with Paseo Hardscapes. Robert responded right away, he was competitive in his pricing and communicated well with us daily. I highly recommend him!
http://paseohardscapes.com
Phoenix, AZ
I initially requested a quote to trim a few trees and overall maintenance to my backyard. Ivan responded right away and was very transparent from the beginning. He provided me with a quote and told me what to expect. He told me he would be at my place Monday morning and was right on time! He and his dad were very genuine and so nice. I appreciated the transparency and overall excellent communication. I will be contacting them regularly for maintenance now. Thank you both so much!
Phoenix, AZ
I worked with Jon Vansickle and he was incredible! He came out early morning and was right on time. He was super helpful with answering my questions, teaching me about my sprinkler system, and going above and beyond the call of duty. I was so pleased that he was efficient with the work he had to do and got things done before he had anticipated. He communicated everything he was doing and truly went above and beyond. I'm happy to say I will definitely be calling again in the future and requesting Jon!
http://www.sprinklerdoctors.co…
Phoenix, AZ
Sergio is extremely knowledgeable, responsive, detailed and thorough in every aspect of his work. Excellent quality and amazing value. We had a full landscape cleanup and now have ongoing maintenance. We are consistently impressed w his work!
Phoenix, AZ
Bronko was supposed to come to my home this morning for an estimate to install sprinklers and a drip system. I text him to ask what time he would be here to plan my day accordingly. Bronko responded he was busy and it was raining and would come next Saturday. When I replied that we agreed to today and I expected him to keep his word he told me he would come but needed to be compensated for gas and 2 hours of his day. PLEASE AVOID THIS COMPANY. There are actually businesses out there that appreciate customers.
http://phoenixlandscapingandpo…
Phoenix, AZ
I had been working on my yard for some length of time on my own. I finally got tired of that and these guys came to the rescue. They worked fast and they worked very professionally. EVERYTHING is exactly how I wanted it. They followed the requested plan to the letter and let me know every step of the way what they were doing and answered each of my questions. They even went above and beyond answering questions and making suggestion on work that I had already done or am planning to do on my own. Going as far as to offer to answer any question I had about those plans in the future should I find a need for further information. If you are looking for a friendly and professional team then these are the people you need to get to work for you. They are very, very busy but worth the wait in line.
Scottsdale, AZ 85255
I needed a tree removed from my patio. I had sent pictures, received a quote and was able to get on the schedule the next day. They have very reasonable pricing compared to other companies I got quotes from. They did a great job- very quick and efficient and cleaned up the branches/leaves. I would use them again!
http://bjs-landscaping.com
215 E Mckinley St Ste 402 Phoenix, AZ 85004
The crew showed up and made sure we were on the same page as far as what was being done and they did a great job.
https://azcitiscapes.com
Phoenix, AZ
Contact was great and he showed up at the scheduled time and gave me a quote before starting. All the sprinkler heads (25) were repaired and a new timer box was installed. I no longer water the patio, desert landscaping, or the street. Great job...thanks!
Phoenix, AZ
Great job updating/repairing an old sprinkler system! Moved and replaced sprinkler heads and got the full lawn coverage needed.
Phoenix, AZ 85041
Love this company! Kenny is great. I feel they do a good job with communication and they do very good work. I hate writing reviews but when you find people like this, I'll take the time to praise them.
http://www.kennyslawn.net
Phoenix, AZ 85027
I requested a quote and Troy was great from the start, including wearing a mask upon arrival to look at the yard. Quick, response and did a fantastic job at a great price. All our trees and shrubs are trimmed up beautifully, all the leaves are finally gone and our yard looks amazing!
Mesa, AZ 85203
Arizona landscaping recently finished a project in my backyard and I am very satisfied with the work. Everything turned out amazing and beautiful! I am a very happy customer !
Phoenix, AZ 85001
Appreciated the meeting in person and liked what the friendly guy had to offer regarding our paver driveway but I never received a call or text back!
https://bless-tierra-landscapi…
Phoenix, AZ