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BJ's Landscaping Co.

BJ's Landscaping Co.

Landscaper
215 E Mckinley St Ste 402 Phoenix, AZ 85004

SERVICES


Reviews


Jack K.
Jack K.
11/30/2022
scheduled online work to trim bushes and remove bouganvilla. they came when they said and finished quickly would use again

Josh R.
Josh R.
1/14/2023
This company does not show up.

First scheduled day they no call no showed. I had to reach out multiple times to get that they weren't coming, but would be back Friday. Same thing happened Friday but they said maybe Saturday. I said it had to be Saturday or to just not come. Saturday obviously happened again. They begged for another chance and said they had another crew they could send. I allowed them one more chance. Wednesday rolls around and I haven't heard anything. I again have to be the one to reach out and they tell me they'll be there for sure on Friday. Nope. No call no show again. Maybe they're just over extending themselves and are great once they're there, but I'll never know and neither will you. Don't waste your time.

Bernard G.
Bernard G.
3/31/2023
Wasn't able to make it the day of our original appointment.  Appointment was set for two days later, they show up unannounced and didn't check in.  Left 20 minutes later without checking with me for inspection, and also didn't trim any of the bushes in the backyard.  I reached out to the phone number and they said they would come back onsite, but that there was an extra charge.  Spend your money elsewhere, this company is a joke.

Amir P.
Amir P.
03/03/2023 12:00:00 SA
I dont know how they have the review, but I can testify that they miss the service every single week at least for last 3 months. I have all the text they sent and every week there is an excuse. I am writing this review because last week they sent me a picture and invoice but my camera never recorded them meaning they were not in my property. This is the red line you passed and not acceptable. I have recorded all pictures, text, invoice and my 4 cameras recording to support my claims. Not reliable and trustable at all. ​

Aude O.
Aude O.
8/22/2022
Was able to schedule quickly and swing by the next day. Did a great job cleaning the yard. Price was a bit high for the time spent but oh well worth it for the great job. They will come back in a month if needed to follow up their cleaning.

David H.
David H.
2/16/2022
BJ landscaping contracted out a team to do my whole yard landscaping. The price was a bit high and the service was mediocre. The team left weeds all over my yard, tried to upsell me on an irrigation system, and left within an hour of showing up. I called BJ's and asked them to come back to get the rest of the weeds and they said they would look into their schedule to resend a team.

I still haven't heard back and I don't expect to since they'll likely wait until the next month when they're scheduled to come back. Not a great operating model for running a business.

Dave P.
Dave P.
3/21/2022
They blasted me with calls, emails, and texts. I finally gave them a chance and they didn't show. I gave them a second chance and they left the front door wide open because I gave them access to the house to get to the backyard. I would NOT recommend this company ever. And if you get on their spam list, just run the other way. This company is complete trash!

Cheryl W.
Cheryl W.
6/28/2022
Zero stars .

We were told our work order was received and understood this morning . After waiting many hours - I called to check the status of the work order .

The front desk ( jisselle )  kept saying the wrong address . I corrected her 3 times . She places me on hold . Comes back and says the work order was completed yesterday.

She said she would call me back within 5 minutes.  I called back about 30 minutes later because she did not call back . She said Vin knows how to fix and he's on the line with his personal bank & can't be fully reached .  She said she can only text him because he's busy .

I waited 1.5 hours , and told her no one has called me .
Then was told they can't do the job .

I waited hours . I missed work . I was lied to . I wasted time .

I wouldn't trust this company . I'm sure their reviews are mostly from staff , friends & family .

If you are reading , keep searching . Very poor communication. You will find the right place somewhere else .

Mimi M.
Mimi M.
12/26/2022
Came out next day on time. Were very thorough with the job. I would definitely recommend.

Theresa K.
Theresa K.
09/03/2021 12:00:00 SA
We had an issue initially, however, Ben was very very good about listening to the problem and responding quickly.  He is honest, caring, and understanding. Thank you Ben! I appreciate a honest, responsive business owner Who stands by his work!

Courtney N.
Courtney N.
3/18/2022
I needed a tree removed from my patio. I had sent pictures, received a quote and was able to get on the schedule the next day. They have very reasonable pricing compared to other companies I got quotes from. They did a great job- very quick and efficient and cleaned up the branches/leaves. I would use them again!

Kristen K.
Kristen K.
06/02/2022 12:00:00 SA
I found BJ's Landscaping on Yelp. Initially, they did well. I had them come and take out two trees and then ongoing regular yard maintenance. The first few visits went well, but then things went downhill. They use weedkiller that wasn't killing the weeds. It was dyed blue so that I'd know they sprayed. The blue weedkiller didn't kill the weeds, but turned my yard blue. I asked that they not use blue weedkiller, since it wasn't doing the job anyway. They stopped, but then they didn't take care of the weeds. In the end, I had to call twice and have them come back because my yard had gotten out of control with weeds and they also hadn't done a requested tree trim that they quoted me on, but hadn't completed. After the second visit of not taking care of the weeds and not trimming the tree, they invoiced me for both. I called and said I would not be paying the invoice until the services were completed and they said that they'd check the schedule and get back to me. I've yet to hear from them. I gave it 4 days and then finally left a message with them telling them to take me off their schedule and we'd not be needing their services anymore. I also said that I'd pay for the last service performed (even though they left weeds everywhere) because they'd send people out twice, but that I'd not pay for the tree trim since it was not completed (or even started) I asked them to re-invoice me for just the service and I've not heard back. I won't be using them ever again.

Keith B.
Keith B.
11/26/2021
I think the four 5-Star reviews were submitted by family or friends because these guys can't get their act together. I submitted a request for a quote on Yelp 10/7. Spoke to one of their reps a day or so after and even sent them multiple photos so they could give me an estimate.
Never got a quote BUT they texted me a MONTH LATER wanting to know if I was still interested.

Then two weeks ago I got a call from them- TWICE- again asking if I was still interested- F*** NO! I had already hired someone else and he had already done the work. Told them to stop calling me.

The today 11/26 I get this via Yelp:
Hi, this is Mari. I see we weren't able to get you on the schedule for your past request. Are you looking for a quotation for a yard or tree service? Let me know and I'll be more than happy to assist.

WTF? Are they drinking the Weed Killer? They clearly have lost their minds.
And oh, BTW this is the SECOND time I have gone through this with them. My first encounter with them was July and same crap- no quote then calling me over a month later wanting to know if I am interested. At least that timne they did not keep contacting me.

Jessica R.
Jessica R.
5/13/2022
I called BJ's Landscaping because I was having some issues with  some of my sprinklers constantly running. I also had a leak in one of the pipes in my backyard.  Bj's Landscaping was able to get someone to my house that afternoon to get me a quote.   Within 30 minutes I had the quote and they told me someone could come out the next day to get the repairs done.  Michael did such a great job repairing everything. He had to dig some holes but made sure they were filled back in and cleaned up the landscaping around where he was working.  He also went above and beyond by checking all of my sprinklers to make sure they were working properly (not just the ones I asked about).  He changed out the heads where needed, checked my drip lines on my trees and plants to ensure they were working as they should.  He even reprogrammed my timer box  because I was over watering my grass and trees. Who does not appreciate saving on their water bill?  Bj's is a top notch company and I really did appreciate the timeliness, attention to detail, and the customer service that I received.

Kimberly W.
Kimberly W.
08/10/2021 12:00:00 SA
Great service! They have done a professional job each week.
We have had them trim our palm trees and they did a good job.
Payment through the app is convenient, also the communication
through email and text has been great.

Crystal K.
Crystal K.
9/22/2021
I hired BJ's to grind a stump in my front yard. They were very responsive, got me a quote and got the job done before other companies even got a quote to me. The guys came and were very professional. They cleaned up their mess and did a great job grinding the stump.

Lisa W.
Lisa W.
3/21/2022
We love BJ's Landscaping!  They do a fantastic job keeping our yard looking great! They are reliable, pay attention to detail and are able to adjust to our specific yard needs. We highly recommend them!

Taylor L.
Taylor L.
7/30/2021
Extremely responsive and great quality service! Was able to talk to Ben before hand and tell him what We was looking for and wanting. And we haven't had a complaint yet! They are very prompt and do a fantastic job. If you're in need of landscaping I would definitely recommend BJs Landscaping!

Cara R.
Cara R.
11/16/2021
I found BJ's Landscaping off of Yelp and decided to hire them. I'm only 2 sessions in and it has been excellent so far! Their staff is very responsive and understanding. I'm looking forward to continue my monthly yard maintenance with them! I would highly recommend.

Clara M.
Clara M.
04/08/2021 12:00:00 SA
We were able to discuss what I wanted beforehand, they showed up on time, and completed the project perfectly- right before my daughters wedding. Could not be more thankful!

Bryon H.
Bryon H.
11/17/2021
Had alot of other so-called companies come out. These guys were the best price with the best service. I could not ask for more. The only thing would add is a better way to get 'add-ons' like bush and tree trimming - or sprinkler maintenance

Kristine A.
Kristine A.
08/11/2021 12:00:00 SA
Highly recommend: Prompt professional responses, reasonable quote, and quality work. Issues with suckers and overgrown palm resolved with one service. Text invoice with link to secure payment system makes payments easy on mobile. Very satisfied with experience.

Walter R.
Walter R.
8/16/2021
BJ's trimmed my bushes and made my yard look better than ever. Open communication the whole time and the guys showed up exactly on time.

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Hours



Mon 5:00 AM - 6:00 PM

Tue 5:00 AM - 6:00 PM

Wed 5:00 AM - 6:00 PM

Thu 5:00 AM - 6:00 PM

Fri 5:00 AM - 6:00 PM

Sat Closed

Sun Closed

Location


Tough Turtle Turf - Phoenix location

Manager


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