Best Pool Repair in Phoenix AZ

Alex and his crew did a phenomenal job on our side gate and sliding RV gate. Everything is custom, and comes with a quality guarantee. They managed to get everything done less than a month after hiring, plus hauled away the old rickety gates at no charge. We even had a hole in our metal awning on the new place we bought, and with rust running through, and they managed to patch that up. Needless to say, if I have ANY welding needs, I'll be calling him. Well worth going with the little guy over one of the bigger companies.

Had an old plaster pool that was in need of some TLC reached out to multiple companies to figure out  timelines and costs. Pool Remodeling Brothers came through, they were competitively priced and there timeline from start to finish was just under 2 weeks. The final product looks amazing, can't wait to enjoy it this summer! Will definitely be calling when I'm ready to redo the pool deck.

It's unfair and disrespectful Not to provide a quote to the customer when you have promised. The person came to my home, checked my problem and said that he would let me know how much it would cost. More than a week past, no response! I called the company- the person said that he was still working on getting this quote!
What the hell, I said to myself! I said ok, I will wait. It's been over 1 month, still nothing. Of course, I am not waiting for a call anymore. He could have been honest right from the beginning so that at least I am not going to rely on this company. I explained my problem well over the phone even before he came to my house.
Be Honest and Transparent from the beginning! Do not hide! If you would not be happy with the money you would make or whatever the reason is, just say it.
Disgraceful

Matt got our 12' pool, Kool deck, motor, valves and removal of Oleanders done in two weeks. I had 3 other quotes. Matt us the guy to go with! 623-255-2239

Altra recently removed & replaced our crumbling cool deck.  Over 1800 square feet completed in 2 days.

They were on time and professional.  I can't say enough about how clean they left our yard!  I was very impressed.

Shane, the owner, was fabulous to work with. He arrived on time, scheduled us right away and his workers were fabulous. They resurfaced old, painted pool decking and did an amazing job. We are going to use him again to drain the water and acid wash it now because we just moved in and have no idea how old the water is. I would highly recommend him.

When we knew we were going to build a pool, we got 4 quotes (wanted more but some company's didn't call us back....). Randy returned my call, agreed to meet at the house to give me a quote. He was the only one who called the day of the appointment to confirm (a professional detail nobody else performed). In honesty, his was the most expensive quote...yet....he also seemed the most professional. His contract is all inclusive: if a price goes up, you don't pay the increase. Once the contract is signed that is all you pay. From the time we signed our contract to the time the equipment was purchased the price went up $7K - we didn't pay another penny!

The quality of the work is terrific. The communication is the best. Randy (the owner) or Matt (Randy's assistant) show up to the site any time there's a sub contractor. I think the thing that really separates Desert Art Pools from other pool builders is that they build every pool as though they are building it for family!

While the pool isn't finished....we are days (maybe weeks) ahead of schedule. Let me ask you this, who do you know that is any days ahead of schedule in this post covid Summer of 2021? Neighbor across the street is months behind (he went with a company that didn't even call us back). Same neighbor has been uncharged thousands of dollars for unexpected work. With Desert Arts, if there's an unexpected expense....Desert Arts has it included -- no surprise contracting!

If you want a team that shows up, does the job, tries to do the job as quickly as possible, treats you like you are family and not just a check....I really do suggest you go with Desert Arts.  

We will continue to use them post pool build as our pool service people.

We decided to repair and update our deck. It was getting pretty faded and in need of repair. We used New Look Kool deck a few years back to do some repairs and really were impressed with their work. We went with them again for the complete job this time. Glad we did they did great work and the patio looks better then ever. Thank you Dave and your team. You guys rock. Great job!

Consider yourself lucky if you get the opportunity to work with Keith and Roger! From minute one you could tell the team was honest and only concerned with helping you achieve your goals. Keith our lead was knowledgable and happy to guide us, he gave me advice along the way that saved us a ton of money!

The bid was beyond reasonable given the current market - we were blown away - hands down best contractor experience I have ever had!

Attached is a photo of a room add-on they completed for us.

We hired Vetsbuilt to come out as a general. Contractor to do painting, install of cabinets, and redesign of cabinets. In addition to that the kitchen counter concrete tops needed to be taken out and new granite tops installed. We needed the use of a plumber, electricians, painters  and carpenter.
Bob Jenkins handled everything. He presented me with a very thorough contract that listed all costs and both the expectations from Vetsbuilt as well as my role in the project. I found this very helpful because this eliminated any surprises.
Bob was diligent, responsive, and easy to contact at any time. If there were any issues they were handled immediately and were followed up within a day. I highly recommend them. If you choose you can contact me by email. [email protected]

Thank you Vetsbuilt
Sheila

Andy has done multiple jobs for me. Very professional, very detailed and leaves your home better than it was. Highly recommend his services!!

Very happy with the pool resurfacing Vince and his crew did! We have a fiberglass pool and got some crazy quotes, and Vince's quote was by far the best. And they did an incredible job. Thank you!

Our pool deck just got done! Daniel came by to do a final walk thru so it's still brand new but so far, we love it! Daniel was very professional! Really nice guy and easy to work with. Very reliable and seems extremely trustworthy. It's always easy to do business with someone you like! He came out several times to give us suggestions/estimates since we were throwing around a few different options for design. Not once did he act like it was a waste of his time and we all know that this economy right now is thriving so it's not like he didn't have other jobs. He would text us and keep us in the loop on when his crew was coming out and what they were going to be doing that day. Communication and keeping your word  is so appreciated and rarely done these days! Can't wait to have a party and show off our new patio and deck! Thank you Copper Sky Concrete! Highly recommend this company!

We saw Budget Repair & Replaster on Yelp and found the great reviews.  Let me tell you, these reviews are true, they worked on a Replaster and Cool Deck repair and did an excellent job. We were happy with the speed and attention to detail that they provided. Our pool looks great. It exceeded are expectations. Thank you Tony.

Do not call this company! I'm a Realtor and asked for a quote on a pool crack repair for my client this past Friday and they said sure no problem. So I proceeded to send them pictures of the issues we wanted a bid on and they said they would contact me to set it up. Several days passed and no one had called to arrange it. When I followed up the following Monday the admin girl said she had given the info to the owner, but would follow up with him again to make sure he contacted me. I let her know we were in a rush and asked if he could meet us at the home on Tuesday morning. Tuesday rolled around and no surprise I still hadn't been contacted. So again I followed up to see if they were going to show Tuesday or at least just call me back. The girl (not the owner) called back and said sorry about not contacting me back, but they are going to be booked up until later next week! It would have been nice to have been told this at the outset and not 5 days later! What a waste of time with these guys. Save your time and energy and look elsewhere for a more attentive company that cares about new business.

My older home needed some cosmetic and structural updates, and Jesus was able to provide what I was looking for, while also providing helpful suggestions and direction for the project. He and his crew did excellent work at an affordable price. I will 100% be using them for my next project.

Rusty and his team provided our family a beautiful outdoor living space, as well as, a beautiful front yard. The design and implementation was easy to follow.  We have an outdoor kitchen, including a pergola and turf for our pupping to run around in.  We also have beautiful landscaping, including trees, cacti, boulders, and a river rock.  They were easy to work with and followed through with everything discussed.  We recommend this team!

DO NOT USE THIS COMPANY. I would give zero stars if possible. Shasta remodeled our pool 2 1/2 years ago and did a poor job on the tile. After 1 year, we had a few tiles come off. After numerous calls and nearly a month, they finally came out and repaired them. Within a year, the exact same tiles again came off, along with some additional ones. I have been calling them since April attempting to get this fixed. After 2 months, they came out and told me the tiles are coming off because of standing water on the deck, which is ironic, since the pool is 47 years old and the previous tiles NEVER came off in its entire existence. They required that I put a drain in the deck before they would repair the tile. After spending $1000 to have a drain installed, I've been calling weekly since late July to no avail. Every time I call, I'm told they don't have a date scheduled yet. This is, by far, the worst customer service I've ever experienced. I'm told each time they will call me back with a date, which has yet to happen. This has been a terrible experience and I don't want anyone else to go through what we have. They were very diligent in taking our money, but clearly don't have any interest whatsoever in honoring the alleged warranty.

We love this company!!!! They have been knowledgeable, quick, and friendly. This is a family run company. We bought our house in July and two weeks later our pool pump died, of course not covered by our home warranty. All the guys at Sonoran Water's have been great about making sure our new equipment is running at top performance. We truly lucked out finding this place. We will be using their services for a very long time.