Best Custom Design in Phoenix AZ

We used IMS to add decorative iron gates to the front courtyard of new home. We got a couple of quotes, but IMS was more competitive.  They were completed and installed just as estimated. The finished product is beautiful!  The gates really add elegance and character to the front of our home. Alex was super nice and very professional. We are very impressed with the quality of the gates and their installation. Highly recommend.

We had some damage to our back gate - Joel fixed several boards, re-stained them and put user-friendly latches on both doors. Joel was absolutely wonderful to work with - fast response, a great communicator, even sent me video of the work he did (we live down in Phoenix and rent the house). Pricing was very reasonable - I would work with him again in a heartbeat! Thank you Joel!!

JM Iron Work was amazing. My gates are spectacular. Juan was great to work with. Very responsive and gave great suggestions. The quality of workmanship and customer service went way beyond our expectations. Thanks Juan!

we have a house uptown Sedona and we used Steven Eagle Design to design and install a fence around our entire yard.
we had the best experience working with them. they are a great team that would go out of their way to please their clients.
very honest group and their pricing was great. I would recommend them for sure and we had such a great experience working with them. I can not say enough good things about them. we love our new fence. Michael

Daniel and OneStop Woodworks was able to complete a full staircase remodel in 3 days! Team removed half-wall in stairwell and replaced with beautiful banisters, spindles, trim and stair skirt. Communication was seamless from initial quote appointment through finishing job. They are professional, reliable, CLEAN and they provide a very, very quality product. Price is fair given their master craftsmanship and impeccable attention to detail. Highly recommend and will work with again for future projects!

its almost a year and still pool not done, now there is not much left and now the holidays are coming. Oh well I would say don't expect much with this company. i'm sure now that i posted something someone will call. My husband and i were told this would not take a year, well its almost a year, and they got their money for what they have done so far, so i guess that means the customer can just wait. just very disappointed, I would say look for a different builder, that might have more workers and better communication. They are very nice people, but as far as communication, not so great, but hey they got their money, I'm sure when it comes time and I have to pay they will want all their money really fast, to bad I can't put them on the back burner. oh well.

Get ready for no return calls and no one ever trying to fix a problem,  I got a door from First Impressions in 2017. From the start the lock was very hard to lock and unlock.  I called and never got answer back. 3 years later still not working well, I finally got ahold of someone and there reply was 'Locks are not covered well I purchased the lock from First Impressions.  They said contact lock company, no name on lock and First Impression couldn't tell me the information. It seems to stick on the jam (that would not be the lock) DO NOT USE this scam company, look at all the bad reviews.

I contacted Geremey due to an aging roof that was in desperate need of repair. I contacted 3 different companies, all who wanted me to wait for a few weeks just for them to come out. With the rain we've had, I couldn't wait that long. Geremey was very responsive and understood my needs. He came out that afternoon and had the job done quicker than I anticipated. My neighbor is a home inspector and he even said this is one of the best roofs I've seen. Needless to say, if you need a roof and need it done correctly, Geremey with Elite Construction Services should be your go to!

The quality of the door fabrication appears very good, however, the quality of the final product after installation is less than desirable for the dollar amount of the six doors that I cut a check for.  Doesn't quite live up to the floor room displays and it's a inconvenience for me to take the time to have these problems addressed.  Had a hard time speaking to a person...didn't have that problem before I set up the order.  The automated answering system kept routing me to voice mail multiple times during the day last Thursday when I called just to confirm installation.  Late in the afternoon, Brent answered the phone in sales and was kind enough to run across the street to confirm and call me back.  A fine example of customer service.  Issues with the install:  no strike plates on all the doors (just the raw routed out holes), hinge security studs missing on all doors, misaligned threshold on one door, can see light through one of the door seals and one of the deadbolt mounting screws wasn't threaded (alignment tool?) and popped out when the door closed.  There were two people at the install and the last one left after the sun set.  Maybe they were in a hurry.  Given my past experience with calling, I drove down to the Gilbert showroom today to speak with someone about the issues.  The salesperson called their service department and I was able to schedule another appointment.  If the installations reflected the showroom quality and the customer service were a bit better, this company would rate high.  We'll see how the second/repair install goes.

Update:
Contacted multiple times by the FISD Customer Care Director as a result of the review.
With the exception of the misaligned threshold which I discussed with the installer (I opted to take care of that myself at some point), all the installation corrections/repairs were completed to my satisfaction.  The doors look good and function smoothly.  I was going to post before/after photos but it's not clear on how to do that and the time I've spend on this is long enough.  The fact that this all wasn't completed right the first time reflects the 3-star (A-OK) rating, vs. 4 (Yay, I'm a fan) or 5 (Woohoo! As good as it gets!)...those are Yelp's definitions, not mine.

Horrible company! They never return calls and they will not fix their broken products. DO NOT USE THEM!

At first they were great. But the last two months not dependable. We found plastic bags in both filters and alot of algae because they haven't shown up for three weeks!

Great company Excellent project Dave ( owner)  is the bomb Highly recommended.

Totally satisfied! Custom Fence and Gates did a fence repair when our lot perimeter fence was damaged in an automobile accident.  The analysis, quote and repairs were all done quickly and efficiently - no fuss - no muss!  And the price was reasonable and the work was quality.  Definitely recommend!

Royal Covers installed a patio outside my office door.  They did an excellent job and delivered a high quality product.  I definitely would use them again.

I reached out to Kangaroo Pools for a few issues with the pool at a home I recently purchased. Vince was able to take care of multiple problems in a timely manner. The price was very fair & communication was flawless

Fantastic company to work with...Thank you!

I purchased a door from Colletti about 9 years ago and recently I requested that they add an additional lock to the door. After giving me the run around they basically did nothing. I'm still waiting on an estimate to add the lock. I am very disappointed in their lack of customer service.

I strongly recommend that you not do business with this company. Even if you think their door designs are good keep in mind the terrible customer service you will have to deal with in the future.

Rusty and his team provided our family a beautiful outdoor living space, as well as, a beautiful front yard. The design and implementation was easy to follow.  We have an outdoor kitchen, including a pergola and turf for our pupping to run around in.  We also have beautiful landscaping, including trees, cacti, boulders, and a river rock.  They were easy to work with and followed through with everything discussed.  We recommend this team!