Best Door Repair in Phoenix AZ

Alex came out the same day I called, which was a Saturday, to repair my gate. My gate was opened too far and a weld broke and it was also dented. Ales pounded it out to straighten it and installed the new bracket and welded it on the spot. After touching up the paint, it looks better now than it did when it was new. I hope I don't need any gate repairs or iron work done in the future but if I do I will only call Alex to get it done the correct way the first time. Very dependable, does quality work and I would use him and recommend him without hesitation.

Mike came by to consult with us on the courtyard gate we were thinking to have put it. He was very knowledgeable and helpful. He provided us with a reasonable quote in a timely manner. He set the right expectation. Our gate was installed as scheduled and we are very happy with the product!

We are happy to have our fence and the finished product is great however the communication was poor. Gina scheduled us for an appointment without confirming a time/timeframe and also didn't inform us what their methods of payment were. The morning of fence installation we received a time after reaching out to them. At the end of the installation we learned that they do not accept Amex which would have been nice to know before hand. Gina informed us that it's standard for the company to provide us with method of payment info and that she wasn't sure how we weren't informed. I showed her the texts that she sent and not once did it come up. The installer was great and did a great job, just wish the communication was better.

Amazing talent! Not only does Gabe execute precision work and creativity, he can visualize what you are saying and quickly problem solve any obstacles. Gabe has clear communication is punctual and quick to deliver excellent work. Can't wait to have him back!

Frank came when he said he would. It was around 4:30 PM on a Saturday. When he looked at the unit he saw that the chain had broken and that we needed a new spring. He gave us the price to repair our door. And since our motor was 15 years old, he gave us a price to replace the motor, repair the chain and replace the spring. I thought it was very reasonable. I asked him how long it would take and he said about 1.5 hours. I asked him if he wanted to spend the time now at 4:30 on a Saturday night. He said he wanted to take care of us and that he would fix everything that night. He stayed and by around 6:00 PM everything was in working order. Needless to say, we were very impressed.

One of my gates had swung shut and past the latch, bending the slider bar.

Alpha was quick to respond, provided a quick quote

Jason came out to my house, fixed the gate, installed a couple of stops to prevent the gates from opening in the wrong direction as promised.

We he arrived, we noticed the wall the gate was attached to, was separating from the house, he was able to straighten out the wall and installed a bracket to the wall and the house.

Everything is working great again.

I wouldn't hesitate to use Alpha again if needed.

Wish all repair services were as prompt, efficient and friendly as UPRIGHT !!!
Initial call answered immediately...time set for next day... got a text confirming Alex was on his way... quick reasonable estimate to fix 3 gates... done immediately... left the area pristine...
ALEX should be promoted to your Vice President of Marketing and Public Relations. Friendly, Engaging and Professional. Great smile and work ethic.
Thank you.

We had some damage to our back gate - Joel fixed several boards, re-stained them and put user-friendly latches on both doors. Joel was absolutely wonderful to work with - fast response, a great communicator, even sent me video of the work he did (we live down in Phoenix and rent the house). Pricing was very reasonable - I would work with him again in a heartbeat! Thank you Joel!!

I'll tell you, I don't expect much from contractors or service companies- Moving from California, I was used to poor service for high costs. So when I bought my new home I called Triple B Garage Doors to fine tune the garage doors and check for wear.  I put in a quote request through Yelp and they called within minutes. Set our appointment and they were five minutes early! Quoted cost was the price I paid! I am so happy with Triple B I can't wait until I need a new opener so I can have them install it for me!  GREAT COMPANY!!!

Alden contacted me immediately and we were able to talk through the issue I was having with my gate hinge. He came out at the next available day and fixed the gate hinge quickly. He's very friendly, accommodating and knowledgable. If you need a local gate repairman, I would definitely recommend Alden's Gate!

We have have been referring clients to Mark for over two years for jobs that we get request for and are out of our scope of wrok. Mark does excellent work and takes pride in his craftsmanship.

These guys are terrific, we started out with a fairly simple gate project, and then once started, headed off in a whole new direction. The end result was stunning. Our gates are beautiful and get nice comments from the neighborhood. There were a few snags along the way as the project evolved, but Scott and his crew overcame the obstacles and delivered beautiful finished product!

Thanks to Darrick our newly remodeled bathroom belongs on HGTV!  Darrick applied true craftsmanship to our extensive tile work, built a stunning shower with niche, and did first class plumbing and lighting as well. We are so happy we found Superlative and can't wait to try them out on other projects asap.

David fixed stucco damage for us on our exterior walls. He was by far the best priced of the estimates we got. The others were ridiculous on the verge of gouging. He was available the next morning and did a great job. Very happy and would use again.

PLEASE BEWARE OF THIS COMPANY..GREAT DOORS & GATES!...

JOSHUA WAS SERVICEMAN...

Confrontational encounter with Joshua Pettiette on August 1, 2022...at approximately 1:50 pm. Joshua arrived to check out my garage door. He had another person with him. This was a recall to try and diagnose the problem why the door had went out of balance. He had replaced both tension springs on 12/31/2021...but within a couple of months the door slowly started to go
off balance...I texted him  a video showing him the stress the opener was
going through trying to open the unbalanced door. and told him this had been going on for a couple of months.  His comment was I only hear the rollers., but the stress continued. In late July the stress on the opener got so bad that I disconnected it from the door and operated  the door manually. I sent him a couple of text and called him asking him to return. I told him that
both the local spring distributor, COOKSON and the door manufacturer, CLOPAY had indicated a totally different set of torsion springs for my particular door, different from the ones he had installed. He refused to return without charging me a service fee. I told him that the problem appeared to be either the wrong springs or a problem with the installation of the springs. When he arrived I tried to show him the emails from both companies indicating the proper springs but he refused to discuss the matter any further and said THEY DON'T KNOW WHAT THEY ARE TALKING ABOUT! He proceeded to work on the door adjusting the springs, etc.  and I did hear him say that there was a problem was a cable on the right side that he adjusted. He then looked at me and said I am going to charge you a service fee. I said ok but explain to me what he had done and why wasn't the problem solved when he first installed the springs. I told him that every time I tried to explain anything about his service he wouldn't listen and shut down any conversation. It was at this point that the other person with him looked at me and said SHUT THE F*** UP! At that point I felt threatened and dialed 911 telling the 911 operator that I was being threatened by a garage door service person inside my garage. She immediately dispatched 3 Sheriff's police officers and told me to go into the house. Joshua and the other person immediately left before the Sheriff's police arrived.  I told the officers the story and said I'm 80 years old with a heart condition and definitely felt threatened by these 2 people, but decided to not file a complaint.

Wish I cold give it 0. Dishonest company. Just want to make their money. Did not care about their customer at all. They did not do a great job fixing my garage. I have to called some other company and they fix the problem in 5 minutes. And they did not honor they service and their warranty time. Very very disgusted by this company.