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Sunscreens By Mark

Sunscreens By Mark


20817 N 21st Ave Ste 15 Phoenix, AZ 85027

Description


window sunscreens, shade screens, sky light shade screens, sliding screen doors,solar screens, patio roll down shades, security screens doors, aluminum screen doors - swinging and sliding. patio screen room enclosures, awnings, canopies

HISTORY


Established in 1981.
When Mark Castle founded his company in 1981, he had a very simple idea: to make the finest and most affordable sunscreens, awnings, Patio roll down shades, sliding, swinging and security screen doors, window guards, entry, walkway and RV gates, balcony hand railing & fence possible. Nothing less. There would be no compromising of quality in the name of efficiency or for the sake of convenience; there would be no short cuts; there would be no materials that were almost as good. And if it costs us more to produce products of this caliber, so be it. We also offer on-site repairs, We can also pick up certain items for a small fee or you can bring them in to our full-service shop and save more money. After 33 years, my family and I are proud and honored that so many of Arizona's quality-conscious home and business owners have had confidence in Sunscreens by Mark Inc.

SERVICES


Reviews


Cheryl F.
Cheryl F.
02/11/2023 12:00:00 SA
We were informed by our HOA that our faded sunscreens needed to be replaced. After contacting several screen vendors, Mark was good enough to come to our location to measure our windows for screens and gave us a bid. He did a great job manufacturing the sun screens, with metal corners versus plastic, and installing them. It was a pleasure to work with someone who has good old fashion work ethics.  Mark and Darren installed the screens and checked to make sure they did a quality job. Thank you!!!
Ralph and Cheryl        North Scottsdale

jayne s.
jayne s.
3/13/2023
We called sunscreens by mark based on some the comments he had received. We did not negotiate the price and although the job took longer than expected we were relatively satisfied until we called with an issue we noticed on 2 windows and asked him to come take a look.  The job was almost $3000.  We were told that gas was $4 a gallon, he knew there was no problem, he offered me a bet of $1000 that if he came he would find nothing wrong and he would love to see egg on my face.  Very verbally aggressive.  Threatened to sue me if I commented on yelp.  Said he would come Saturday am but never did.  I fully expect a vendor to come back if I, the customer, have an issue for that kind of money.  Hadn't asked before.  This was first time.  Not the way I expected a vendor to react!

Andrea B.
Andrea B.
1/18/2023
I had sun screens that were not very old, but fit my windows terribly leaving huge gaps, and bowed out because of poor fit and installation. Mark replaced them with sunscreens that solved all these problems. They fit well so I can open my windows without the worry of bugs coming. Also my cats are safe inside behind a secure pet proof screen! Mark took great care and paid attention to details to give me an excellent product. He even brought us an unexpected holiday gift. I highly recommend him.

Adam H.
Adam H.
01/08/2022 12:00:00 SA
Great guy who gives lots of options and high quality screens!  Within 3 days he measured and installed and has a great sense of humor and a people person!

Teresa S.
Teresa S.
10/04/2021 12:00:00 SA
Mark installed sunscreens and a security door on my new house 2.5 years ago. The product is perfect, like the day it was installed. I am trying to reach Mark for 2 security doors on another new house I'm in contract for.

Jeannie K.
Jeannie K.
6/24/2020
Great company! Love my door!!!
I have received so many compliments on my door.

Greg M.
Greg M.
10/12/2018 12:00:00 SA
Mark Castle is by far the best when you decide to purchase sunscreens. Mark has made screens for me on three separate occasions. The first set back in 2002 that lasted a full 14 years, they were still in good shape however I was changing house color in 2016 and felt a new set of a different color would be best. This year I moved and just had Mark make me another set for the new house, again his fit/finish is spot on, his installation is top notch. Some may complain of price but you get what you pay for and if you amortize over 15 years it's a bargain. Thanks again Mark. I will always turn to you for my sunscreen needs and will always recommend you and I am a picky customer ...

Toni Y.
Toni Y.
1/17/2017
Mark did a phenomenal job creating and installing my screens. The transformation the screens did for my home was amazing. My home is a 1947 brick home with 1947 metal windows and these screens really updated the look of my home as well as provided much needed solar protection.

Mike W.
Mike W.
6/13/2018
I stopped by their shop with the dimensions for a screen I wanted to put on my patio door. I also had a couple of photos on my phone so they would know what I was trying to do. Mark quoted a price and explained how to best install the screen on my door. I said that sounded fine and he asked if I could wait a few minutes they'd make the screen for me. 30 minutes later I was on my way. Installed the screen the next morning as Mark suggested and all fit perfect. No more afternoon sun through the patio door, what a difference.

Great service and fair pricing, plus they have a physical location which is a real plus in my mind.

Carmen A.
Carmen A.
1/16/2018
I worked with Mark several years ago on some sunscreens. I just recently asked Mark to give me an estimate on some work.  I am shocked that Mark's quote was twice the amount of the second quote I received.  My recommendation:  do your homework and get at least two quotes to compare.  There is no misinterpretation on my part:  I was very specific as to what I needed and the second company checked all the boxes here too.

Ryan A.
Ryan A.
08/09/2019 12:00:00 SA
Nice guys on the phone. Came out quickly and showed up to quote it when they said they would. I feel like a quote of almost $14000 for sun screens may have been a little high when their competitors said they would do it for a little over $3000 though.

Dena M.
Dena M.
10/17/2017
Mark absolutely made my day! I brought in my screen to be repaired and he fixed it while I waited. If your looking for someone who is friendly, does awesome work, and has been in business for while, Mark is your guy! I'll recommend him to all my friends and will use him again.

Steve s.
Steve s.
05/04/2017 12:00:00 SA
Wasn't able to use this vendor because they were booked solid. Got a call back the next day.
Very Polite and helpful. Took time to hear by issue, and advise what another vendor should be charging me

Bryan B.
Bryan B.
3/29/2017
Had Mark repair some of the screens for my home. He did an amazing job and had some of the better pricing I found in the valley. You can tell he and his staff take pride in what they do. When I let him know I had done a few screens myself and had some issues, he walked me step by step thru the entire process and showed me were I was messing up.  Honestly if you need your screens repaired or replaced, you won't find a better place i town.

Tyler B.
Tyler B.
11/16/2016
I called last week and left a voicemail and asked for him to call me back. I waited a few days and I have yet to hear back.  Not good customer service at all and I'm quite surprised because of the good reviews. Lost my business and so I'll find another company to help.

Nancy P.
Nancy P.
3/29/2019
I found Mark on Yelp happy I did. He totally refurbished our sliding screen door and it came out great. He also replaced a kitchen screen window. He did the jobs quickly  & efficiently. Price very reasonable. Definitely recommend Mark & his crew.

Lex K.
Lex K.
07/11/2018 12:00:00 SA
My husband and I have been renovating our home for about 3 years now, and out of all the contractors we've worked with so far, Mark was by far the best! If you want amazing customer service, honesty, and friendly communication--Mark is your guy. His sales-rep Kevin was also great! Before the sale, they walked me through the process and brought me an entire portfolio of their work with samples so I knew exactly what my windows would look like after the installation. If you're like me and don't know a thing about sunscreens, you need to call Mark and Kevin because after they left I felt like a pro! Mark even had me come outside to watch how they installed one of the windows so I could understand the process. I can't explain in words how genuinely nice these guys are! The product is also of great quality! Before, I felt like I was living in a cave with all of my blackout curtains on every window (or holes in the wall as Mark calls them, lol). Now I have a brighter but much cooler home. I can see outside my windows without having to worry about anyone seeing in. I could also feel the drop in temperature the first day after installation. I honestly wish I would have done this much sooner! I believe the reason why Mark has his name attached to the company name Sunscreens by Mark is because you can see the amount of pride, passion, and confidence he has for his product. I was so impressed by his professionalism and kindness. It took his company less than a month to measure, build, and fit the screens to our house. We even had custom sliding glass door screens made that are awesome! If you're living in AZ without sunscreens you're crazy! Call Mark, you won't be disappointed!

Erica S.
Erica S.
09/03/2015 12:00:00 SA
Mark is awesome and provided us with great service and product ! We will use him again with any other homes we buy.

Paul K.
Paul K.
11/02/2017 12:00:00 SA
Mark's passion for excellence shows in his work. I am recommending him to all my neighbors and friends.

Kathryn B.
Kathryn B.
07/09/2013 12:00:00 SA
We had our roll-up sunshades manufactured and installed by Mark.  We just love them. The sales person, Alan, was outstanding at showing us all the options and Mark did a follow-up measurement just to make sure they fit perfectly before installation.

We liked them so much we had valances made to hide the hardware which wasn't much of an issue but finished them up beautifully. Mark uses marine grade stainless steel in all the hardware and marine grade pull ropes. They operate very smoothly with very little effort. It completely transformed our ourdoor patio into almost a seperate enclosed room that you cannot see thru from the outside. We wanted something that would give us privacy and shade. The fabric used was the 95% sun ray block and is not only durable but matched our house color perfectly.  We ended up using Mark because he has his own shop and does quality work. Everything is built by hand to exacting specs by him. Not to mention the many good reviews we read. Plus I know if there ever is a problem he will come out and fix it. He delivered right on time despite the fact I asked him for some extra time so I could paint and fix a minor roof problem before the installation.. Our only regret is that we didn't find Sunscreens by Mark sooner since we're not happy with the company who installed our sunscreens.  If you're looking for a quality product that will last for years, great service and quality work you can't go wrong with Sunscreens By Mark. And the price was right in our budget. Give him a call, you won't be sorry.

Jack A.
Jack A.
06/02/2015 12:00:00 SA
Tremendous service! Prompt and professional.  The quality of the product is top notch.  And great pricing.  I need another house just so I can get more screens!!!

Marc T.
Marc T.
4/20/2016
I was referred to Mark, the owner of Sunscreens By Mark and I must admit he did a GREAT job.  He was very helpful in many ways.  He explained the whole process from purchasing the type of sunscreens and installing them.  He does not do shortcuts nor let his crew do shortcuts. He also suggested on other things, like how to keep the garage cool (buying insulation for the steel garage door).  He is very friendly and he is on every install jobs.  Having an owner being on a job-site is a HUGE plus and also was referred by my neighbor.

Lauren K.
Lauren K.
5/13/2016
I only needed 4 sunscreens to be redone so I brought them to the place of business. This saved me some money and was job completed in a reasonable amount of time, considering it is now the busy season.  After I picked them up, one of the screens, which had a new frame, did not fit.  I called Mark and he said to bring it down and he would reduce it which he did right away. Let me explain that the reason the new frame did not fit is because the old frame was bent to fit into the glass block window depression.  I should have taken this into consideration when I asked for a new frame.  Mark not only reduced it to the dimmensions that it should have been, but he also gave me some hardware for free so that I could install it propoerly. I would recommend Sunscreens by Mark!

Carol C.
Carol C.
12/11/2015 12:00:00 SA
Mark did an incredibly perfect custom manufacture and installation of sunscreens for the entire house.  Slight issue (by sales) at the beginning was handled immediately by Mark in a professional and definitive manor.  Great, incredibly fast service, and high quality result.  We are more than pleased, and highly recommend Sunscreen's By Mark.  Pricing was also very fair.

Kristin Z.
Kristin Z.
03/10/2016 12:00:00 SA
Contacted this company via email due to the great reviews they had on Yelp. It took them (Richard) a few days to get back to us, but that was no big deal. Set up a time for Richard to come out and give us a quote for sunscreens on our entire house and a swinging screen door. He promised he would email the quote that night. Two days later, we received nothing. We had to call him and remind him, and he mumbled off some excuse of not having our email address (mind you this is how we contacted him originally). When we did get his quote, he was $1000-1500 dollars above the 3 other companies that we received quotes from!!!! We also found these other companies on Yelp with great reviews. Its hard to believe that the quality of his product is so far superior to other companies to charge that much. Plus, having to reach out to Richard to actually receive the quote makes me feel like my business was not a top priority with this company. Needless to say, we won't be using Sunscreens by Mark for our needs.

Kathy R.
Kathy R.
07/07/2015 12:00:00 SA
Great service!! Screens were placed in a timely manner, friendly, no mess. My house is so much cooler. I would recommend Mark to everyone.

Mary F.
Mary F.
5/26/2014
My review is LONG overdue!  I first saw Mark's work in 2003 when he installed sunscreens on a friend's home.  I vowed right then that he would be the only person to install sunscreens on my home, should I ever own one!  Fast forward to 2009, 6 years later, when I was finally able to buy a home.  I checked with SRP to see the utility usage over the past year and they could only give me the high and the low.  The high was $300 and my jaw dropped!  I called Mark and had him give me an estimate, which was incredibly reasonable... so I had him make my sunscreens.  He did an amazing job... every screen fit perfectly and they look awesome!  In the 5 years since, my highest utility bill was barely over HALF of the prior high bill.  He also makes beautiful gates, security doors, etc.  Sunscreens by Mark is the only company I recommend for these types of jobs!

Debra S.
Debra S.
1/25/2014
This is a great company!  The shades are custom fabricated and for the first time since I bought my home in 2004 I can actually easily remove the screens to wash the windows.  The screens look fantastic and the pricing was fair and reasonable.   I would highly recommend Sunscreens by Mark!

Adrian C.
Adrian C.
7/29/2013
We have have been referring clients to Mark for over two years for jobs that we get request for and are out of our scope of wrok. Mark does excellent work and takes pride in his craftsmanship.

farrah D.
farrah D.
4/15/2013
Mark is AWESOME!!! We had him come out and give us a quote for solar screens for our home and we liked him so much that we ended up going with him right there vs getting multiple quotes. Him and Fransico came out  to install our screens a few weeks later and did such a Beautiful job!! I couldnt believe how much of a difference they made right away!! He even fixed our screen door that a previous company had installed years ago. I cant say enough good things about him and the work he does. Its so hard to find good hard working people these days so we are so lucky to have found him. Thanks Mark for Everything ! :)

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Hours



Mon 7:30 AM - 5:00 PM

Tue 7:30 AM - 5:00 PM

Wed 7:30 AM - 5:00 PM

Thu 7:30 AM - 5:00 PM

Fri 7:30 AM - 5:00 PM

Sat Closed

Sun Closed

Location


Cad Stucco and Stone location

Manager


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