Web Analytics
Arizona Pool Fence

Arizona Pool Fence


1513 W Hatcher Rd Phoenix, AZ 85021

Description


We install and repair mesh pool fences, wrought iron fences, glass fences, pool covers, pool safety nets, self closing and self latching doors and side yard gates.

HISTORY


Established in 2001.
Tim is a retired Phoenix Fire Fighter and has been to several child drownings in his career. This prompted Tim and his wife Gina to start to provide pool safety products around pools. Passion for kids and safety are what motivates us to offer affordable products that help protect kids. Safety is our number one concern. We have grown to be the Arizona's leading pool fence installer and have a well trained staff that have been with us since our beginning. Family owned and operated, you're in good hands with the Maloney's for all your pool safety needs.

ABOUT BUSINESS OWNER


Tim and Gina have been married for 19 years. We started our business one month after our union. We have two young children Josh and Delaney. Tim has been working for the Phoenix Fire Department for over 20 years.  Gina helps run the business and together with other family members we run Arizona Pool Fence - a local Phoenix pool fence company that offer products such as pool safety fences, pool covers, pool nets and self closing doors.

SERVICES


Reviews


Edward D.
Edward D.
9/14/2021
We waited for a month to review our installation, wanted to make sure things were good. Plus with the ability to update our review in case something fails with the product in the near future. We can always come back and change it.
So with that said:
As of today, Sept. 14th, 2021 We are very happy with our fence. Coming into this, we have already had experience with the safety fence. In our previous home we had one installed. So we already knew what to expect, and knew the quality of the fence being installed.
Arizona Pool Fence checked all the boxes:
Very friendly
Decent price (in line with the other quotes received)
Professional, Even though it rained the day for installation, they were still able to make it in and have it installed. They were not worried about getting wet, they were just concerned that the quick crete would be able to dry. Well, everything worked out, and they did an amazing job.
Our first fence at our previous house was installed for the thirty foster kids we took care of. This fence was for our two grand babies. Life is precious, please do not hesitate if you are thinking about installing a safety fence.

Mike R.
Mike R.
7/22/2021
Adding my pool fence was one of the best decisions I've made for my home. his fence was to protect our dogs from the pool. Both dogs are Doxies and only required a 2 foot fence, which helped to preserve the uncluttered view of the yard. My elder dog has has gone blind and with a doggie door installed in the house, it was just a matter of time. It was time to take action. Arizona pool fence came out to discuss the project and offer various options. I
There was a wait for the actual install, which couldn't come soon enough. Lee came out right on time and discussed the final plan. He went right to work. In just a few hours we had a fence. I can tell that Lee is a person who Prides himself for good work. With my professional background, I want the job to be done right! And it was... The materials are good quality and the system well thought out. I really like being able to remove the fence if access is needed. Thank you Arizona Pool Fence!

Reba R.
Reba R.
10/01/2022 12:00:00 SA
Great customer service by Zac! Was scheduled in quickly to assess the issue, he was on time, and fixed our pool pump within 24 hrs. Felt like it was a fair price and suggested an additional service that helped our pool function even better. Thanks guys!

Cassidie S.
Cassidie S.
5/13/2022
Very professional and knowledgeable. Was referred by family and friends. Glad we decided to choose this company for our pool fence.

Melody M.
Melody M.
6/13/2022
Great company! With a personal history of working in a pediatric emergency department, I have seen my fair share of drownings that could have been 100% avoided if safety precautions had been put in place. It's a harsh reality. As a new parent myself who purchased a home with no pool fence, I contacted this company and requested an estimate sooner than later as my own little one is already crawling. I am not going to take any chances with my kids no matter what developmental stage they are in. I think a pool fence is always better installed sooner than later. In fact, I wish it was a thing to add pool fence installments as a baby shower gift. Can you tell I'm passionate about this subject!?

AZ pool fence was a great experience from start to finish. They sent someone out to provide a free estimate and thoroughly explained the process. I really appreciated how they took the time to listen to my vision and answered all of my questions. After that visit, I felt really comfortable moving forward with the installment. The gentleman who came to install the fence was very professional and kind. It took him only a few hours to get everything set up. The results were exactly what I envisioned (if not even better).

Not going to lie, I did have a slight cringe moment before the installment thinking the pool fence would hinder the view of my landscaped backyard. It's a small price to pay for safety. I ended up choosing the desert sand mesh fence and it actually blends in beautifully!  I love that the mesh fence is durable, the perfect height, and the best part is that it's also easy to remove if I am having an adult pool party or needing to get work done inside of it.

The icing on the cake was that this company was also able to fix my sliding glass patio door which has had multiple issues and had been permanently stuck. I had previously contacted another company who came out and stated they had no clue how to fix it. This door was a mess, totally jammed with wires stuck inside everywhere. AZ Pool Fence was able to send a pro over who was able to fix the sliding door in no time. It works perfectly now.

I am very happy with my pool fence and sliding glass door! Everyone from this company was so friendly, clean cut, prompt with answering all of my questions, and was able to go above and beyond making sure everything was properly installed and in place. I highly recommend their services and have told all of my neighbors about them as well.

johnny B.
johnny B.
02/07/2022 12:00:00 SA
From start to finish this guys were great.  I called around and not only were they extremely friendly they were on point and tremendously easy to work with.  

The day of the guys game out and we outlined what we wanted and they did it with a great attitude and professionalism.  Couldn't more pleased with the entire process.

The fence looks great, it's strong and they did the work in one day.

Thank you!

Nick D.
Nick D.
05/04/2022 12:00:00 SA
It was great start to finish. They came to the house and measured and showed us different types. When install day came Lee was amazing and walked us through the warranty again and wanted to ensure it was up to his and our standards. AZ pool fence thank you for making this easy and not painful at all.

Ann S.
Ann S.
5/26/2021
This company doesn't care about safety.  They install crummy quality. It broke immediately, this is why they only take cash or check, no recourse. They will  not come fix the broken gate that they poorly installed or the sprinkler line that installer broke.
They showed up on time for sales pitch, but late for install. Nothing good to say they lie,they are rude after sale. Run fast away from this company

Carly G.
Carly G.
11/13/2021
The entire process beginning to end was painless. Lee was punctional and really a pleasure to have at the house for the morning. He installed the fence and cleaned the backyard up before he left. Would highly recommend. Thanks for keeping our babe safe !

Nisha K.
Nisha K.
01/10/2021 12:00:00 SA
Very reasonable price and absolutely beautiful work. Our mesh fence is not an eye sore in our dream backyard. Thank you!

Cailey B.
Cailey B.
08/07/2019 12:00:00 SA
Our mesh fence was installed yesterday by Chad Jr. and we could not be more pleased! We just purchased our home and the landscaping/design of the yard was not exactly built for a fence. With two kids a fence was a no brainer, but we were concerned that the fence would take away from the beauty of the yard, however Chad Jr did such an amazing job- going above and beyond to make sure it looked right and we love it.

Also, I want to mention that our original consultation with Rob was great- we were yet not living in town at the time, but he met with a family member at the house. I instantly thought he was awesome when he knew we were away and text me a photo of a package that was at my door! Rob gave his best advice on location of fence ect and updated me with photos. Im really glad he recommended a brown fence because it looks great! Thank you!!

Mike M.
Mike M.
8/16/2019
The company did a very nice job at our new residence and installed everything we described. The installer was friendly, but no detailed information was passed between the sales rep and the installer, so we had to explain what we needed twice, once to the consultant and again to the installer, taking about 20-40 minutes each time.

We would have given this company 5 stars, but there was something else that influenced our so-so review:

The owner, Gina, left an unprofessional voicemail for me (Google Voice transcription attached) to collect payment after a miscommunication in which my wife mistakenly thought the job was previously paid for as a gift from my father-in-law. The installer told Gina that my wife's daddy said he was going to pay for it, and Gina ACTUALLY used this phrase in her voicemail to me!! Even if Gina did not mean to be condescending, she should have known better than to repeat this verbage over the phone.

I immediately called my wife's father to have him pay for the job already finished as he previously agreed to do so, but this lack of professionalism was utterly shocking to me.

Karen D.
Karen D.
06/04/2019 12:00:00 SA
We had a really good experience with Arizona Pool Fence!  The estimate was about what we expected to pay for the fence and the end result looks great!  Our pool was built very close to the patio door and we were worried a fence would look bad.  We have a little one starting to crawl though, and his safety trumps backyard aesthetics.  I was happy when all was done that it really looks great.  It exceeded my expectations.

Anthony was the one who came out to install the fence. He was professional and did an excellent job walking me through how it works and how to remove the fence if necessary.

Tyler B.
Tyler B.
4/24/2019
Update: 4/24/2019.

I received a call from Anthony (installer) in advance when he was on his way here. He arrived, and was very professional and personable. Within a couple hours the work was done, and looked great. He walked me through steps on removing and putting back in the fence when needed as well as other aspects of the equipment and how to use it properly. Overall my experience was fantastic with AZ Pool Fence and would highly recommend them to anyone.

Amelia T.
Amelia T.
8/17/2021
Incredibly happy with our pool fence and installation. It's no wonder two people recommended them to me. Prior to install they communicated well via email. They were never pushy as I took my time collecting other quotes and moving back to AZ. I found that for a four foot fence for a very large pool they were well priced. We were told by multiple companies that because of our travertine pool deck we wouldn't be able to have a fence, we could only use a net. As a house we use our pool so frequently that having a net was super disappointing to us, we wanted function AND safety. The day before install Oscar, who installed the fence, called to coordinate his arrival. He was on time. He completed the job quickly and it was executed very well. Not a single crack in our travertine either! We went with the desert sand color to blend in with the tile a bit and four feet tall. Looks awesome! Definitely not the eyesore I was expecting. I would highly recommend this company for your fence AND Oscar for your installation.

Craig W.
Craig W.
02/06/2021 12:00:00 SA
We couldn't be happier with the work Arizona Pool Fence did for us. We had several crews on our backyard project but Tim's stood out - a great team of good people doing meticulous work. Fantastic experience from start to finish!

Kelly A.
Kelly A.
10/13/2020
We bought a pool net from them a year and a half ago after our dog slipped and fell in the pool.  It's not the easiest thing to get on and off, but it works way better than a fence for our yard layout.  And it gives me great peace of mind to know my dogs and my kids can safely play in the yard.  It's sturdy.  The guy laid on it after installation and he didn't even touch the water.  We've had to call them twice for maintenance.   Once, because some of the hooks rusted.  They came out and replaced them with no issues and no more rusting.  And just now they came back out because a critter chewed a hole in the net while we had it stored.  They repaired the hole, and it's good as new.  Would definitely recommend the net as an option for people who can't have a fenced pool, and would definitely recommend this company for their good product and customer service.

Charlene K.
Charlene K.
8/25/2017
My pool fence looks great !
Fast install & great price !
Wonderful customer service & just honest company ! I would highly recommend

Mike T.
Mike T.
2/28/2019
Great company, great work and knowledgeable.  The installer was phenomenal. He went above and beyond to ensure that the setup was exactly what we wanted. Prices were very competitive and the quality of product and work was top notch.

Lee A.
Lee A.
05/01/2020 12:00:00 SA
Anthony came out bright and early and installed a beautiful fence quickly and at a very high level. He was a great guy and extremely helpful. He went over the best lay out that suited our needs and upon completion went over all the operation details. Highly recommend, great company

Brooke Z.
Brooke Z.
1/29/2018
Gina & contractor she sent were fabulous very step of the way.  Price was very affordable and they far exceeded our needs.  Lots of steps & curves at our pool make it tricky but installer stayed all day to make sure it looked perfect and wasn't too close to pony wall & still have a walkway around to get to other side of the yard. Wow!! This is our second pool fence with AZ Pool Fence/Maloney's & we will continue to refer them!  Simply The best!

Kristine M.
Kristine M.
3/30/2017
I called Arizona Pool Fence to set up a free quote. The person was super helpful and informative, so I was looking forward to our meeting.  

Meeting day rolls around, I rearrange my schedule so that I can be available when Rob (I believe that was his name) gets here.  My appointment window was 3-5pm.  At 5:30, still no sign of him, no call to let me know what is going on.  At 5:45 he shows up, when I answer the door, he is unapologetic and says Boy.... you're a sight for sore eyes..... really, hitting on me?  Anyways, I let him know that my appointment window was between 3 and 5, and that it is now 5:45, I had rearranged my schedule and that now is no longer a good time.  He was still unapologetic, said, This happens sometimes, usually people just wait.... um... no.  He asked if I wanted to reschedule, at no point did he apologize for being late, or for not calling.  

I will not be calling Arizona Pool Fence again.

Amy M.
Amy M.
11/25/2017
Great company with a lot of integrity. Fast response and very helpful.

We had our fence put in months ago (it looks great!) and had two unfortunate issues - broken pole and rusty fastener - but i called Tim and Gina quickly got back to me to schedule fixing the problems the next day, on a holiday week none-the-less! Way beyond expectations.

Jessica G.
Jessica G.
11/14/2020
AZ Pool Fence is the company to use. We replaced another fence from another company and the quality is so much better. It looks great! The man who installed was so sweet and respectful. Great customer service from the office also!

Lacey M.
Lacey M.
3/13/2019
The gentleman that came out for the quote was very nice and I was looking forward to hiring this company... but the office side is where they fall short ... communication is subpar and phone calls are not returned and when I was able to get ahold of someone they couldn't answer the questions I had and said they would have someone call me back ... which never happened.

Bethany D.
Bethany D.
01/02/2018 12:00:00 SA
I had hired another pool fence company that was unable to complete the job. I found Arizona Pool Fence and was so grateful for the service theyprovided and wish I had found them to start with.

Rob was so friendly and helpful when he came out for the estimate he assured the job would be done right with no excuses.Oscar is who came out and installed and he was efficient, timely, and very communicative and again assured that they are a company that does not tolerate inefficiency in any form.
They were timely in all aspects, very knowledgeable in the service they provided, and I look forward to referring them out over and over again. Very happy with their services all around!!

Jason S.
Jason S.
06/07/2019 12:00:00 SA
Chad Jr. did an excellent job on our fence, and even came back a second day to finish the job and make it perfect!

J U.
J U.
10/06/2016 12:00:00 SA
We love Arizona Pool Fence. We recently moved and needed a pool fence for the new house so naturally we called them again. Their fence is great quality and looks awesome! The installer was on time and super friendly. We recommend them to anyone needing a pool fence!!

Tara B.
Tara B.
11/11/2018 12:00:00 SA
We are happy to have our fence and the finished product is great however the communication was poor. Gina scheduled us for an appointment without confirming a time/timeframe and also didn't inform us what their methods of payment were. The morning of fence installation we received a time after reaching out to them. At the end of the installation we learned that they do not accept Amex which would have been nice to know before hand. Gina informed us that it's standard for the company to provide us with method of payment info and that she wasn't sure how we weren't informed. I showed her the texts that she sent and not once did it come up. The installer was great and did a great job, just wish the communication was better.

Holly W.
Holly W.
2/27/2016
We have had a wonderful experience with this company.  Particularly their representative, Rob.  A year and a half ago he installed our pool fence.  We took it down immediately because we were waiting to be matched to adopt (as it was required for our home study).  Now that we have a child, a few days ago we attempted to reinstall it and had a few struggles getting it back in.  Fortunately, Gina sent Rob back out and Rob made some adjustments to get it in perfect working order again.  They do right by their customers and guarantee their work.  I would highly recommend them, especially Rob for his talent and dedication.  Thank you!

Jennifer V.
Jennifer V.
09/03/2018 12:00:00 SA
I am completely blessed to have found this Pool company. I set up an appointment for an estimate after watching the news and seeing so many reports of children drowning. I have a very active 20 month old and a newborn. Tim, the owner of this company is the nicest guy and took time to listen to my concerns regarding child drownings. He was able to give me an estimate to set up a mesh fence at an affordable price after seeing that I am a single mom and presently struggling financially. I highly recommend Tim and his company because he actually cares for the safety of your family.

Trevor J.
Trevor J.
04/01/2016 12:00:00 SA
Great experience with this company and they were able to quote us over email as I sent over our dimensions and where we would like the fence.  It was installed within the week and a fairly quick process.  We only had ~30ft of installation so it might take longer, but for us it took a couple hours.  Going with the mesh was a great job as it doesn't detract from the pool.  

In Arizona, I have sometimes had a hard time with communication and this company was prompt in email and through the phone.

Korey B.
Korey B.
2/16/2016
Had a great experience from the first call, sales pitch through to install of our pool fence. They communicated well and answered all my questions. Highly recommend.

They used to do nets and covers I believe and have since gotten away from that..it wasn't something we would consider.

Good value for the price overall. We went with the black fencing as it is easier to see through.

Angela B.
Angela B.
04/10/2019 12:00:00 SA
Couldn't have been happier. Right from the beginning, our estimator, Rob, was very professional and honest. Also, our installer, Patrick, was awesome. Very informative, professional and courteous. Would recommend them to anyone needing a pool mesh fence replacement.

Suzy P.
Suzy P.
03/10/2017 12:00:00 SA
Chad our installation technician was fabulous. Very knowledgeable, clean and punctual. He arrived at 8am and left at 1pm. We worked out a plan and he got to work. I even downloaded the yelp app to make this review. We are very happy with our mesh fence and was the lowest estimate.

D G.
D G.
8/23/2017
I wish I could say I had the same experience as the other commenters but I did not

I received a quote from John for some door handle swaps only. Unfortunately, the bill reflected the cost was per door swap and not for all 4 even though I specifically asked this question. I spoke to Gina who made excuses but did not resolve my issues.  I think the company should back the quote that was given or at least make a compromise and agree to disagree but that did not happen

The result was $300 is cost for no supplies and 20 minutes of work. Quote was for $75, much more reasonable.

Also paid $340 for sliding latches.

I hope you have a better experience. I also recommend a quote in writing it would have made the transaction more clear.

Julie F.
Julie F.
10/22/2020
contacted Az Fence Company for a pool fence four months ago. i basically was told they were really busy and wouldn't provide an estimate as i was still getting pool bids. now that I have a permit, they are contacting me.  too bad - didnt want my business then,  aren't going to get it now.

Jason W.
Jason W.
4/21/2017
Ernie installed our fence and that guy is freaking awesome.  Pricing was competitive and installation was quick.  Ernie went far above and beyond expectations- highly recommend them and I don't do that often!

Gabi M.
Gabi M.
9/28/2012
A belated thank you to Gina and the rest of the Maloney's crew for installing a pool fence for us this past May.  It wasn't until recently when I realized I hadn't written a review, but I can't say enough kind words about our experience with this company.

Our infant was crawling before we knew it and we needed to safety-proof our house and get a pool fence up quickly... from my first phone call inquiry, Gina came out within 24 hours to meet with us, show us samples, and offer to allow us to see the work they'd done for a neighbor around the corner.  She was professional and confident in the quality work they provide, and with good reason... they do a wonderful job.

We were completely satisfied with the work they did and while on the pricey side, it was worth it for us to use Maloney's Pool Guard for the peace of mind knowing that our family and guests are now safe in our yard / around the pool.  The yard now has a mesh pool safety fence with a lifetime guarantee, and even though we're moving, I feel good knowing that the yard is safe for future tenants and/or owners.  

I highly recommend Maloney's to anyone looking for a pool fence!

Sarah G.
Sarah G.
03/02/2018 12:00:00 SA
So happy I found this company. After procrastinating getting our fence up for a few months I was able to get a quick appointment and the gate up within the same week! Tim was SO helpful and great to work with. After explaining all the options he designed a gate fence that worked perfectly with our patio, it actually makes the space feel bigger. Our installer was super friendly and got the job done within an hour. Definitely recommend this company to anyone babyproofing their pool!

Paola S.
Paola S.
7/22/2018
We just got our 30 year old, rusty pool fence and gate replaced by AZ Pool Fence and we are so happy.  Rob's estimate was correct and it didn't change (which other companies did after the first meeting).  I interviewed 3 companies and their estimate was slightly lower than the others.  The workers were courteous, quieter than we imagined and clean!  They left our backyard cleaner than we expected.  I recommend this company and their employees!

Valerie T.
Valerie T.
04/11/2019 12:00:00 SA
Used this company twice in 5 years to install 2 pool fences, which they did a lovely job, however after asking them about drilling new holes when we got new outdoor flooring, they gave us a quote of $450 to drill holes! which is insane, guess I'll be looking for a new company

Sarah H.
Sarah H.
2/28/2017
We just had a fence installed by Arizona Pool Fence this week and they did an amazing job!  It looks really good and the gate is easy to use.  Tim and Ernie were great to work with!  Thank you!!!!

Melanie R.
Melanie R.
08/02/2018 12:00:00 SA
We had an appointment to install a self-closing door mechanism on our patio slider to meet state pool safety regulations for our buyer to be able to secure a loan in selling our home. We had some technical questions about the product to ensure it would be compatible with our door, which is a Fibrex frame low e door. The owner, Gina, eventually came to the phone and was short with us and was annoyed at our questions from the start of the conversation. The next day she emailed the buyer's agent to cancel our appointment, saying we had enough time before closing in 3 weeks to find someone else to do it. She said our line of questioning made her uncomfortable. If she's not comfortable answering questions about her product, I wouldn't recommend them.

Rob B.
Rob B.
7/21/2019
I am very please with their pricing and service.  The estimator was on time and after he priced it out he promised they would try an squeeze us in sooner than the first available opening.  fortunately for us they were able to get us in a week earlier than first available.  they did good work and am so far pleased with the product.  Thanks

Kendra R.
Kendra R.
2/17/2016
Excellent customer service. I called on a Monday and on Friday we had a fence. The cost was reasonable, communication was great, and the fence looks nice.

We've had the fence two months now, and noticed that two of the sections had strange gaps and were canted at an angle. I called around 4pm, and despite saying that they were very busy and likely wouldn't be able to come out until next week, the tech has just left my house (it's now 10:30am) after adjusting the tension and adding an additional connector at no cost.

Kelly M.
Kelly M.
03/06/2017 12:00:00 SA
Thank you Tim , Gina, Ernie, and Oscar ! We are very happy with your product and service. Wish all home improvements went as smooth and professional as the installation of our fence.

Steven J.
Steven J.
1/18/2017
They came right out and prepared a competitive estimate for a flex pool fence. I was very happy with the planning and quality of materials. Installation was today and the finished product is sturdy and safe while looks good and we can easily remove.

Caitlin K.
Caitlin K.
8/15/2017
We are extremely pleased with our new pool fence! It looks great and the process was hassle free. Rob came by to take measurements, listened attentively to my long list of questions, and provided good advice about color choice, fence height, placement and other variables. Anthony did the installation. He called the evening before to let us know that he was available to install the fence a few hours earlier than scheduled if we liked. He found two irrigation line leaks during the install and fixed them himself free of charge! The job was finished ahead of schedule and everyone from AZ Pool Fence was very professional. The quality of the fence and the components is high. We are very satisfied and enjoy the peace of mind that the fence provides for our family in our new home.

Lydia D.
Lydia D.
05/11/2018 12:00:00 SA
I give this company less than zero stars... I called to make an appointment. After being told I couldn't get anyone to come for two weeks, I proceeded to wait. After waiting all day for someone to show (between 12 and 3 they said), I finally called to find out they didn't even have me in their schedule. Instead of accommodating me, given the fact that I had already waited so long, they proceeded to schedule another appointment. This review has nothing to do with the quality of their work, as I couldn't even get an estimate in the first place. Good luck...

Cynthia R.
Cynthia R.
03/06/2014 12:00:00 SA
We used Maloneys  for our pool and spa fence, last year, they did a reasonable job. I had them come out this week to reconfigure the fence as we are removing our spa.
They charged me $400.00 labor the guy was only here 2 hours and he used all existing parts of my original fence .  I called the owner  and she argued that it was  what their cost on labor, Wow  $200.00 an hour ???? I really felt that I got hosed . I would never  recommend this company to anyone.

Kirklin W.
Kirklin W.
04/09/2019 12:00:00 SA
Anthony from AZ Pool Fence provided excellent service and installation of our pool fence. He valued our input on the installation and was very transparent on the location of the install prior to completing the install. Overall AZ Pool Fence provide excellent service & product and I highly recommend AZ Pool Lunch for your pool safety needs.

Jill A.
Jill A.
03/08/2019 12:00:00 SA
Extremely happy with Az Pool Fence. We decided we needed the pool fenced to protect our grandsons and the whole process was so easy. It looks great and our installer Ernie was wonderful. And the final price was even below the estimate! Highly recommend Az Pool Fence.

Andre M.
Andre M.
2/26/2019
I very rarely come on YELP to review anybody, but I had to for this company. I believe I called Gina on a Wednesday to ask about pricing/installation and time frame of when work can be done since I needed it pretty quickly for my inspection for my Phoenix house. Due to the rain she said she would call me back on Friday to see if she had any openings. As promised I received my call on Friday, and my appointment was scheduled for the following Monday. What a amazing and quick turn around, when every other company gave me the run around. Gina and another lady I spoke with were more then great with the customer service and all around service, thank you. The fence that was installed by Anthony just yesterday looks amazing and he did a phenomenal job. I would recommend this company to anyone if you are looking for great customer service, friendly people, quick turn around times ( only 4 days) and great pricing. Thank you Arizona Pool Fence Family!

Jenn A.
Jenn A.
3/16/2016
This is the second time we have used this company. Their prices are competitive, workers are professional, Gina is a pleasure to work with and the product is quality. We have had both pool nets and pool fences installed; both of which we have been pleased with! Would definitely recommend!

April M.
April M.
4/14/2018
They Installed an iron fence around our diving pool. We have an 18 month old and baby due in May, so we were super worried to now live in a house with a pool. The gate self closes and is highly childproof with a keyed lock. They were professional, easy to work with and were able to get it done within a week, where all other companies we called were at least 3 weeks out. They also offered a 20 year warranty. I definitely recommend them.

Dena C.
Dena C.
6/17/2016
I had a self closing latch installed by this company. The installation went smoothly, the cost was competitive, and they were on time with everything required to complete the job. If I had to complain about anything, it would be the lack of a confirmation call, but with a company that runs as smooth as they do, it probably isn't even necessary, I am just so used to other companies flaking out. I have nothing but positive things to say about this company and recommend it to all my friends!

Kristine K.
Kristine K.
12/19/2018
Don't waste your time going anywhere else. I searched a lot of pool fence company's and AZ Pool Fence was the most cost effective and now having had my fence done they definitely don't sacrifice the quality. We had a great experience from start to finish. Rob and Chris were both very professional and accommodating. We absolutely love our new fence and the quality of the product and service!

Mark S.
Mark S.
08/07/2018 12:00:00 SA
A great company!  Our pool fence was installed by this company eight (8) years ago.  The fencing comes with a lifetime warranty.  A few very minor issues recently developed with the fence, so we contacted them.  They were very prompt in scheduling an appointment for the service call.  Tim, the owner, came out today and completed the minor repair work in a timely manner.  There was no charge for the service, since the fence was under warranty.  Tim is a very personable individual and a pleasure to do business with.  We highly recommend this company for any pool fence work.

Stephanie B.
Stephanie B.
06/04/2010 12:00:00 SA
Maloney's Pool Guard recently installed a Pool fence around our pool.  This company was wonderful to work with in all phases of the planning and install.  It is a family owned business and they truly care about safety.  The owner, Tim, is actually a fire fighter who builds pool fences in his spare time.  He takes safety very seriously!  It took his crew of 2 about 7 hours total to install the removable pool fence and they were very friendly and professional (even with my 3 year old constantly talking to them and trying to help).  The quality of the fence and workmanship is wonderful and we were completely satisfied!  Thank you Maloney's Pool Guard for keeping my family safe around the pool.

poolsafetyfences.com/dis…

Cathy C.
Cathy C.
4/23/2013
Before we move to another house we where looking for a fast installation and best quote possible, we found Pool Guard and we where so Happy with the services, several month later we have a problem with the fence and with no question ask they come, check and do the repair.
This company really care for safety and customer services before and after!

David M.
David M.
09/05/2018 12:00:00 SA
Their responsiveness, service and installation was excellent.  We were pleased with their professional approach.   Thank you for the recommendations on layout, fencing and solutions for safety.  The fence, posts, footings and installation looks great.

Carol W.
Carol W.
05/04/2017 12:00:00 SA
This is to update my review that I wrote on Arizona Pool Fence.  
My husband finally got someone to come out ( without a service charge) but before I continue I have to let it be known that when I spoke to Gina, she actually said to me.   You have to pay a service charge because we're going to send someone out, on a service call, to your home and they're going to put that fence up 1, 2, 3, so easily and  it will be a service charge.
Well, the service man that came out struggled and could NOT put the fence up either !!  He actually had to get some tools out, re-adjust things and then and only then, could he put it up.
The only reason I did not give them a better rating the second time around was because they should have called us back and said something like.......  We're so sorry we assumed it was your fault about the fence but our technician told us that the problem was on our side not yours. If you have anymore issues please don't hesitate to contact us.
That's good customer service.
Carol W.

Shannon V.
Shannon V.
4/29/2015
We recently purchased a house with no pool fence.  After our son came along we were immediately concerned about his safety.  I had called countless pool fencing companies looking strictly at iron fencing.  After dealing with so many flaky companies we decided to look into mesh fencing.  I was surprised how great mesh fencing looks and was slightly skeptical that ours would look that good.  I received a few quotes in person and over the phone.  Arizona Pool Fence had quoted me over the phone.  I went ahead a scheduled the installation which was about 2 weeks out.  They were able to install my fence with a short discussion and I came home to a wonderful looking pool fence.  Even better the price they quoted me over the phone was almost spot on to what we ended up paying.  There were a couple of small concerns (a tiny tear in the the mesh and the self closing gate wasn't closing itself).  I called back Gina and they were back to replace the panel with the tiny tear and adjust the fence 2 days later.  I am very impressed by the customer service and the high quality product that was installed.

Daniel H.
Daniel H.
04/09/2018 12:00:00 SA
5/16- Gina I am not a competitor just an UNSATISFIED customer. Instead of accusing people of doing things to hurt your business try being professional and courteous. Your response is super LAME but goes along with what I expect from your services.
The only interaction I have had with this company is talking with Gina on the phone.  I decided to go with a different company after talking to Gina a second time.  After I asked what day she thought they could come out, she rescheduled my appointment to 2 weeks after the original date.  Then she told me I had to have faith in them and be patient and someone would be out.  She also told me that she was the owner and that she had a bunch of employees quit and that its been really busy there.  Maybe that's not the best information to give to prospective clients, it just shows that I should not have faith in you and what happens if everyone quits the day before youre scheduled to come out to my home, or have confidence in your employees to do the best possible job.  Gina also is rude and has a bad bedside manner.  Go with a different company!

N. T.
N. T.
9/30/2017
The team at Arizona Pool Fence was absolutely fantastic.  From the scheduling, to the estimate, to the installation, Arizona Pool Fence absolutely exceeded my expectations!

Jack S.
Jack S.
7/16/2016
This company recently provided an estimate for a child safe pool fence. We didn't hire them and thought it would be helpful for others to know why.
First, the rep made a big deal about the great lifetime warranty offered on the fence.  But reviewing the sample warranty provided, its worthless.  It says that  Proper maintenance must be maintained to ensure any claims against this warranty.  Then the maintenance that must be followed is, among other things, wash fence with a pressure hose and brush with a mild detergent at least once every 3 months and Remove fence at least once every two to three months to ensure it doesn't get stuck over time.  Ridiculous.  No one will do this.
And, All determinations must be made by an Arizona Pool Fence representative.--in other words, we decide whether you have any warranty.
That leads to the next problem which is that even though on its website it names itself as Arizona Pool Fence, Inc., there does not seem to be any such entity incorporated in Arizona. Yet Arizona Pool Fence is the name used on its website,  literature and proposed contract--and in fact on this website.
The company is actually called Maloney's Pool Care and Child Barrier Fencing, LLC, a name that appears nowhere in any of their literature, website, proposed contract, or the business card I was provided.  I found it only by running their Arizona Registrar of Contractors number through its website. The number was buried on the business card, again not on the contract with Arizona Pool Fence
Who wants to risk dealing with operators like this? Not me.

Shawn W.
Shawn W.
01/06/2017 12:00:00 SA
Arizona Pool Fence did a great job installing our fence 3 years ago. When our fence gate latch broke recently, I contacted them to get it fixed. Gina responded quickly, ordered a new latch for us, and had someone replace it as soon as the part came in.  They did an outstanding job not only with the install, but 3 years after when we needed help. I would recommend them to anybody looking to get a pool fence!

Rowee F.
Rowee F.
4/26/2017
We had an awesome experience with Arizona Pool Fence. We put in a pool at the end of last year. We have a 6, 3, and 1 year old and constantly worried about them slipping out. It also did not cost as much as we thought. They arrived on time and provided a quality product. Chad was our installer and he went above and beyond. Thank you Gina, Rob, and Chad.

Emily S.
Emily S.
11/28/2016
No problems, they were great.  There was a little settling and the door had to be adjusted.  They tried to walk me through it over the phone, and when I couldn't do it, they came out right away and fixed it for free.  It's been quite a few months now and everything is still great.

Rock B.
Rock B.
6/22/2016
Great company!! I had them come out and alarm my sliding glass doors for our pool. They got the job done fast and the technician was friendly.  Gina was awesome to work with setting up the appointment and helping decided what product would be the right choice.

Court S.
Court S.
12/02/2014 12:00:00 SA
We just bought a house with a pool that had no type of barrier. I have a 2 year old who is still learning how to swim. I immediately started researching pool fences, nets, and covers and had 4 different companies come out to give me a quote. I left a message and Gina called me back that same day and was very helpful on the phone answering my questions. Tim (the owner of the company) called me 15 minutes before he arrived to let me know when he was coming (LOVE that when you are given windows of time). Once he arrived he was very knowledgeable on all things pool barrier related. He is a fire fighter and had some extra good information about pool safety with young kids. He had a ton of samples to show me and was very kind and friendly. I knew that Tim and Arizona Pool Guard was the company I felt the most comfortable to use once he left (remember- I had 4 different companies give me a quote). They were all roughly around the same price but Tim and his company outshone the rest. And because I am such an indecisive person, Tim happily came back for a second consultation and thanks to Gina thinking ahead we were able to tentatively schedule the installation 2 days later. The technician who came to install the fence was professional, friendly, and cleaned up after he left! I am VERY happy with our fence and will recommend Arizona Pool Guard to all my friends and family! THANK YOU!

Holly S.
Holly S.
3/24/2016
Last year we bought a new home and used Arizona Pool Fence to install a 4-foot fence.  This year we decided to become foster parents and had to install a 5-foot fence to meet state requirements.  We got the exact same thing, just a foot higher, because it's exactly what we wanted.  Both installers were friendly and did great work, and it all was done very promptly.  I would definitely recommend this company to anyone.

Jason T.
Jason T.
8/16/2014
Wow, perfect service.  Can't say enough about them.  We were moving into a new home and have a child with Down syndrome.  We needed the fence up the day we closed before we even moved in.  Nobody else would give us an estimate without coming out but we could not do that because we did not own the home yet.  Gina looked up our new home on googlemap and gave me a rough estimate with prices and scheduled our install the day after we closed on the home.  They came out on time. Did a perfect job.  Had a great price.  The sand color fence looks great.  Tim and Gina called me personally.  When you call you don't get some corporate office.  You get the owners cell phone and they pick up right away.  Tim, a fire fighter knows all about safety, no just the pool but does doors and gates as well.  Professinal, responsive and flexible.  They know safety!!

Gary M.
Gary M.
8/27/2012
I had Maloney's install a mesh style pool fence in my backyard a few months ago. My layout was a little different as it was part pool fence and part dog run. Tim was very good to work with and explained everything in detail and gave me some suggestions for the layout. The installers were very friendly and did an awesome job with the install. I would highly recommend this company!

Eileen C.
Eileen C.
06/05/2013 12:00:00 SA
Maloney's Pool Guard installed our pool back in 2007. We love the service then and we love it now. We have a home in Mesa but live up north for the summer. We came down for the weekend and noticed we had an issue with the fence. We contacted Pool Guard and they sent someone out to look at it. They determined that it was under warranty and replaced the materials free of charge. I wanted to share this with people to let you know that Pool Guard is a great company to work with even years down the road. We are still very happy with the product and service.

Tammy O.
Tammy O.
01/09/2012 12:00:00 SA
I orginally decided to go with Maloney's because the owner was a firefighter and spoke English. Moreover, Tim  seemed to be professional and knowledgeable.  I contacted Maloney's in late November to clarify the estimate we had been given during the summer. My husband and I were torn between buying the material from Maloney's and installing it ourselves our have.  During a conversation with my husband Tim reduced his original estimate by $75 (from $845 to $775) which we found to be very agreeable.  The day of install (Friday 12/12/11) the installer showed up with the wrong color of fence and gate.  At the end of the day the installer told my husband they did not have a black gate and would bring the correct gate on Monday the 5th.  By Monday afternoon I did not hear from anyone from Maloney's so I contacted their office and spoke to Gina -- who knew nothing about the gate.  I asked at that time that one of the $400 charges to my credit card be reversed since the job was not complete and apparently she had no idea when it would be.  At the time I was also upset not only that they charged me for a job not completed but charged for an amount different than what we had been quoted over the phone ($775 became $800),  I did not hear from Maloney's for over a week and a1/2 regarding the gate and what I was told was the were issues with manufacturing and they would get back to me when it was available.  I had to dispute the 2nd $400 charge because Maloney's did not credit me for 5 days after my first phone call.  I called Tim with Maloney's on the 20th because I noticed my credit card had been charged without my permission on the 19th.  He promised Gina would get back with me that day to discuss the issues we were having and apologized for my card being charged. Maloney's charged my credit card TWO more times without my permission (had to cancel credit card and send final payment as a check) and prior to the gate's final install on January 4th.  I definitely would not recommend Maloney's -- good product but very poor customer service and follow through.

Sophia H.
Sophia H.
03/02/2011 12:00:00 SA
Arizona Pool Guard recently installed a mesh pool fence at our home in Phoenix. From the first point of contact in scheduling an estimate to the final installation of our pool fence was seamless. They showed up for our estimate on time, we didn't get any sales pitch, just information about the product and why it's important to get a fence no matter who we decided to go with. We wanted the fence a certain way but Tim pointed out a potential safety hazard that we didn't even think about on where we originally wanted the fence. Tim being a fire fighter made us feel even safer knowing that he approved of the safety of the product. The crew showed up in professionally marked company trucks on time, they finished the job same day and left our back yard in better condition then when they showed up. Everybody was friendly and professional and we are very happy with the final product. Having had a few bad experiences with contractors, we weren't the easiest customers to deal with. Pool Guard was very professional and friendly and did everything they said they would do when they said they would do it. We highly recommend Arizona Pool Guard to anyone who needs a pool fence.

To write a review, you must login first.

Similar Items


Clear Choice Pool Fence

Steel Creations & Fabrications, Inc.

Designer Gates

Sunset Fence

Hours



Mon 9:00 AM - 5:00 PM

Tue 9:00 AM - 5:00 PM

Wed 9:00 AM - 5:00 PM

Thu 9:00 AM - 5:00 PM

Fri 9:00 AM - 3:00 PM

Sat Closed

Sun Closed

Location


Sunset Fence location

Manager


phoneCALL US NOW!