Best Recurring Maintenance in Phoenix AZ

Urban Desert Pest Control is helping troubleshoot our rodent situation.  We found them via positive feedback provided by a neighbor on Nextdoor.  Hanna, one of their technicians, came out for the initial inspection. It's so rare to meet anyone like Hanna in any context - let alone in the context of an employee of a company you're considering hiring to fix a problem in your home - who presents as emotionally intelligent, compassionate, friendly, genuine, relatable, unguarded, knowledgeable, and serious about her work.  So we hired Urban Desert on the spot to come back within the week to perform a smoke test as well as other work (e.g., fill in gaps in our brick, add a door sweep, etc.).  As luck would have it, Jake , an equally impressive technician, accompanied her.  Again, super friendly, knowledgeable, easy to talk to, informative, etc.  We're now big fans of Jake, too.  I've had so many bad experiences with companies I've contracted to perform work, I feel like I've become a bit cynical, always waiting for the other shoe to drop.  But, we've had such a great experience with Urban Desert (I haven't yet mentioned that they've shown up on time each time, accommodated us when we had a last-minute schedule issue that set us back for our appointment by about 15 minutes), we're already planning on hiring them again to help us with our insulation once we have the rodent situation buttoned up.  Hopefully our new friends Hanna and Jake will come back for that one!

Our experience with Bill's taught us a very valuable lesson: to only use a pest control company that applies Termidor HE rather than the use of Premise 75 as Bill's does. Premise 75  termiticide does not have the same residual or efficacy as Termidor HE for long term termite control. Both the manufacturer (Bayer) and Bill's might argue against this point. However, based on our own experience with 3 subsequent re-infestations of termites in less than 5 years (with Premise 75 being applied on 3 separate occasions) we came to realize the differences between these two products. After much research & speaking with other pest control professionals it was apparent that Termidor HE out performs Premise 75 by a significant margin. Obviously we changed companies as a result, including some other very important reasons listed below.

We first hired Bill's to treat our home for termites about 4 1/2 years ago and they used Premise 75 which was several hundred dollars cheaper than Termidor and did not include a 5 year warranty. Bill's said that Premise 75 performed better than Termidor. It sounded great - right? Maybe for a quick fix but with the re-infestations we had and the cost for re-treatment, our cost was then equal to what other companies initially charge to apply Termidor HE and include a 5 year warranty with their services (prices averaging around $1,000 for 265 linear feet). So, it would have been better to have used a company that applied Termidor HE from the very start; get a 5 year warranty and extra peace of mind. Then, had there been any re-infestations within 5 years it would have been under warranty.

After our 3rd re-infestation we contacted Bill's about why the termites keep coming back knowing they have applied Premise 75 three times in the past (this includes the initial treatment). They insisted it was not the failure of Premise 75 or how the product was applied but must be caused from some other unknown reason. We also called the manufacturer for assistance but they offered no guaranty for their product and referred us back to Bill's.  

Good pest control companies will treat for termites based upon the linear feet of your home; not square feet or some other calculation. This ensures they apply enough continuous chemical to fully treat your exterior, concrete slabs & other termite access points. They should also be following the manufacturers guidelines for how many gallons of product is needed per 10 linear feet. The correct ratio is essential for trenching and the spacing of holes that need to be drilled into concrete slabs. This matters because what we found out is that Bill's shorted us approximately 30 gallons of Premise 75 based upon the actual linear feet of our home per the manufacturers instructions. They also drilled their holes approximately 18-20 inches wide. Spacing for Premise 75 drilled holes should not exceed 12 inches per the manufacturers guidelines but Termidor HE allows for 18 inch spacing.  So, this further confirmed our suspicion that we did not get our full money's worth, and all of the above was likely a huge contributor as to why we kept getting more termites. Bill's might argue that spacing is a non-issue if enough product was injected into the drilled holes but the total gallons we were charged verify this discrepancy.

Our opinion is that Bill's was an economical solution up front but the value was very short lived. We were not happy to discover we got shorted on product, even with their re-treatments the math still confirmed we were shorted on product/coverage. The manufacturer's label says it all, so it should be a no brainer to follow their guidelines. Plus, knowing they spaced the slab holes too far apart further supports the product application was diluted and was not in line with what the manufacturer requires for creating a proper treatment zone.

Our advice would be to focus your time & money on a company that uses Termidor HE with a 5 year warranty included; and that also follows the manufacturers instructions accordingly. If you use a company applying Premise 75, as Bill's does, just know what you're getting into before you commit. The active ingredient in Termidor HE is Fipronil 9.1% and it is the best termite killer treatment available. But don't take our word for it, just do a little research and you'll quickly see the difference. And if Bill's offers any rebuttal to this honest review, there's nothing they can say that would dismiss the facts of our own experience.  

Our goal in writing this review was to help others learn from our own trials so that you, too, can make the best choice possible for termite treatment.  We will not be using Bill's services ever again since, for us, we have found a much better option.

We ended up going with a smaller company where the owner and operator are one in the same. So, it wasn't one of the big guys you'll typically see show up in Yelp searches based upon the number of their reviews.

It was a beautiful day when I woke up and heard a buzzing coming from behind my reading chair. Insert creepy flying critter. Green Magic Pest Control to the rescue and for the last year Atleast, they've kept the creepy critters away. I highly recommend this company. Their response time is phenomenal, they have worked with any rescheduling I've needed and are compassionate. I reached out to them to assist one of my patients as a hospice volunteer and they came to the rescue for her. This is a company whose professionalism is backed by compassion, heart and kindness. Their product is quality as are there people. Major thank you to Jordan especially who has made my pups look forward to our appointments and who makes it feel as though a friend is here. There is a level of trust with this company that is seldom found. You will not be disappointed. Thank you to the team at Green Magic....in an effort to sound completely pun intended: you are simply magical.

I found a dead pigeon on my roof. No one in my household is willing to bring it down. Therefore, I posted it on Yelp to see if any company could come to recuse. I got plenty of feedback. Some didn't have that service; some would not do just that service and offer me some other services; Some were too expensive. Why do people make things so complicated? I just want that damn dead bird to be removed.
Then I got a message from Mier from Green Arrow Pest Control. He gave me a quote and told me he would be available later that day. I was skeptical at first because there was no review or information about this company. I asked Mark if they have Facebook or any other social media. Mier understood my concern and sent me a copy of his business license and proof of insurance.  
Mier showed up at my house on time. He removed the dead bird, sanitized the place, and walked around my roof to see if there were more dead birds that I didn't know of. He also removed a bird nest under the roof without extra charge. Mier is professional, did a great job, and was very efficient. I requested the Pest Control and Bird wire quotes from him and got the information on the same night.
His price is reasonable; however, my husband and I have decided not to proceed. If we change our minds, we will definitely contact Mier

John reached out via Yelp.  He was able to come right away to inspect & provide us the help we needed for our pest problem.  He is very knowledgeable.  We have had success using there services.  

Overall, fantastic customer service.  Very happy to find them!

Thank you!

I found Joseph through a recommendation on Nextdoor, from someone else who also had an issue with roof rats...

About a month ago, we had a mouse or rat run around the side of the house and I almost died.  When I called Joseph, he answered...and he scheduled a visit for the next day.  He showed up right on time and we walked around the house and he told me his plan.  He came every Saturday morning and after walking the entire property, he went up and checked in all three hatches.  He did this for 4 Saturdays in a row...and I'm pleased to say, his plan worked!  We didn't have any in the attic, TG, but did catch one outside.  On his last follow up, he installed more mesh from inside the attic, to ensure no critters could get up there.  If you have an issue with roof rats or any other pests, I highly recommend Joseph...he knows what he's doing and he's great at what he does!

I've had Alex spraying my property every 6 weeks for a while now and have nothing but good things to say.  Most companies will give you a 2 hour arrival window. Alex tells me 8am, gives me a notice that he's on his way, and he's there at 8am. He's punctual, professional, courteous, and gets the job done. He doesn't rush out the door to wrap up in 45 minutes; he takes the time it takes to properly spray, set traps, etc. I've had various pest insects and he's had a solution for all of them. We used to find a dozen scorpions or more a night hanging around the block walls. That's now a problem of the past. I don't *need* to spray as often as we do anymore, but the peace of mind and quality of service is worth it.

Listen - I hate pest control companies as a rule. Lots of them in this area are aggressively rude, coming to my door and basically yelling at me when I say I already have service I am happy with. Once guy even just let himself into my backyard, pointing at imaginary spiderwebs as he went.

Frontino is NOT one of those companies. Everyone I have talked to there is literally once of the nicest people I have ever met in any service industry. They are courteous and kind, they listen when I have questions, and provide an affordable service to boot. With two big dogs and a toddler, I especially I appreciate that I get an email reminder the day before, AND a text from the tech letting me know an exact ETA.

I've lived in my Ahwatukee home for three years and have only seen one scorpion (probably from my neighbor who doesn't skin his palm trees, but that's another story for another day). The fact that this is a veteran-owned company, and that they are planting trees, are all perks to what is a wonderful service, owned and staffed by the best people!

Awesome company!  My renters found a few cockroaches in the home we rent to them and we needed service fast!  I went on Yelp and messaged west coast pest control and they responded right away, I never even had to pick up the phone!  Very reasonable pricing and came out next day to get the job done. The best part is that any future sprays are at a discounted rate.  Our renters were also very happy with the service. Highly recommended!

Annual inspection. Prompt, efficient. Good company. Robert was great. They removed termites from our house one year ago. This was an annual inspection. This company did, and continues to do a fantastic job.

Being a CA girl, I really freaked when I saw a scorpion in my newly purchased home in Fountain Hills. We called late at night and within an hour I had Jahmaine arrive and come to my rescue.  This company offers 24 hour pest help.  Although this bark scorpion was no more than 2 inches in size I was totally beside myself.  Jahmaine spent a lot of time educating me on scorpions and what I can do if there is a next time and then proceeded to walk my property looking to see if he spotted any more.  Luckily none were spotted and I was left feeling greatly relieved and another pest control company to refer to when needed.  This family company is a gem and if I ever need to change companies, this is the one I would turn to. Thank you Watts family!!

This was my best experience thus far. Dylan went above and beyond. He was very informative and thorough. I'll only use Bulwark at this point.

This guy is the bed bug MASTER. he knows everything about their behavior and how to use that to your advantage to get rid of them. Although I paid about 800$ for the whole house to be sprayed, mattress encasements, etc. it was totally worth it for the peace of mind of his year warranty that he offers. He also came out that night and was SO THOROUGH. We have not been bit since and have been finding dead bed bugs which is sickeningly satisfying

I purchased a home that was vacant and not had pest control for an unknown period of time. I still was seeing scorpions, living and dead even after a full year of service, and several re-treatments with a different company. The last straw was stepping on a scorpion. That's when I switched to Bulwark. They treated our home thoroughly and I have not seen a scorpion since.
I appreciate the attention to detail when servicing our home. Doormats in front of doors are moved and treated. Bait traps are checked and replaced when needed. The tech lets me know after treatment what was done and any evidence of pests.
Great and consistent service.

This pest control service was great to explain everything, show up on time, and offer decent pricing. While it is not the cheapest, it is one of those you get what you pay for things. You get a deal for setting up bimonthly service, and breaking that contract is only 49 bucks, not too bad! All the staff was friendly, from people on the phone to the person that came out to the house.

So I have used a number of comanies, gone back and forth trying to find the best pest control that works. I hate scorpions and I don't want them in my house!. I have tried everything to doing it myself with stuff from the store, to all natural pest companies that make my house smell wonderful but wasn't great at getting the bugs. I have ended up coming back to titan everytime. So far so good. With their attic dusting, I have probably only had 1-2 (knock on wood) scorpions during the summers that's it!. The workers are hit an dmiss; some are great and some are not so friendly, however the prices are completly reasonable .

Very satisfied with Deserts Best we have been using them for over a year now.  Highly recommend.  They are very dependable.

5 star service all the way! I moved into a new house and along with that came unwanted guests. These guys are truly the best at what they do. Happy to report they got rid of my unwanted guests and have kept them away . I would not go anywhere else. The service is one of a kind !