Best Recurring Maintenance in Phoenix AZ

I just wanted to update my original review.  After writing about my frustration regarding service being performed at my property without my consent, Ryan, the owner, called me to speak about my experience.  He was cordial and professional, and sincerely wanted to make things right and learn about what went wrong.  He explained that there was a scheduling blunder that led to my experience and he squarely took the blame.  I found this to be a very stand-up thing to do.  The work they did on the weeds in our gardens is fantastic, and I let him know about that.  I will certainly be continuing using their services again - I can't really say I'd feel the same if he hadn't personally reached out to me.

They did an amazing job with our yard! They responded quickly and promptly, would highly recommend!

Responded to my request and we set an appointment via email for 11am 9/4/18. At 940am on 9/4 I receive an email from Lillian asking if I was available the next day. Since this appointment was set up a week ago I had put aside the 4th from my work schedule and was not available on the 5th.I responded at 10am explaining i was not available on the 5th and if she was cancelling today's appointment. I received no response..or phone call  explaining anything. While I understand last minute issues can happen but not to contact me or respond to 2 emails is not the way to conduct a business.  Like your time Lillian, mine is of equal value

Alvaro returned our call promptly. He FaceTimed owners and kept providing updates without being asked. Crew is detailed orientated and driven. Project was completed on time! Update is breathtaking! I am happy to refer Gaytan's Landscape and Tree Service for all of your landscaping needs!

Quick response and fair price! Even have him coming back for another job (tree trimming)

Stay away!!! Beware!!! I would give zero stars if I could. The owner didn't install irrigation like we asked so they came back out to route it correctly the day our $8000 worth of landscaping was installed along with a new water timer which we have on video the owner telling us his crew set up the timer and then he did on video as well. After two weeks our cacti and palms were all dying and drooping. They sent a tech out who explained the owner didn't know they had programmed the lines the opposite of what he thought because they switched them to correct them when they came out the second time. As a result there was no water for some and some were being completely overwatered and drowned. The tech told us this was our error and the water timer was double programmed. I cleared everything out and now it will work. Don't worry our owner is a good guy and will replace your stuff I am sure. He will contact you on July 6. This never happened. We finally got David, the owner, to call us back and he blamed us and said we must have messed with the programming and he was taking no responsibility for the plants and tried to blame the nursery that installed the landscaping as well. It's basically everyone's fault but his. He is unethical and we have the videos to back it up. We filed with the BBB and are seeking legal counsel to take him to small claims court. We sent him video proving it wasn't working correctly and gave him a chance to have integrity and he stopped responding. This is my first review because I have never been so blatantly screwed by a business with no remorse or care. Buyer beware. He responded saying my husband put in writing that he programmed the timer. This is straight up a lie. My husband tested your programming because the plants weren't getting water and we recorded our testing on video. We both know you are manipulating your response to look like it was our incompetence. The mountain aloe was not the issue though you keep bringing it up because it sounds good. You are the one who has to sleep at night with integrity, or apparently, without. I stand by my review and it's sad that you couldn't own your mistakes. At least other consumers will have been warned that you probably do great work, but if you screw up they can expect lies and excuses and to be blamed.

They did a great job on laying additional gravel in my backyard and putting in a pathway with pavers.

Our front and backyards needed updating, including the repair of poor quality work performed by our original contractor 3 years ago.   Brandon gave us a vision of what he would change, including the addition of Artificial Turf and a paver spa-foundation.   They rerouted our irrigation and electrical as needed, and properly RE-staked trees.  The  entire project was finished ahead of schedule in 8 days, and it is absolutely beautiful!

I highly recommend Brandon and Pristine Green!

I would highly recommend this service!! My yards are always on point and create great curb appeal especially,  being a corner home. They provide great communication, consistent satisfaction and good customer service. Again, I would highly recommend their service!!!

They did a great job!  Showed up 10 mins early and worked fast and efficiently.  This was a big job!  I will definitely hire them again in the future.

Sean is great! Nice person and very reasonably priced. He serviced my yard a while back and am so glad he's able to start doing it, again. You won't be disappointed with Sean because he is a very hard worker

My neighbor in desert hills has been using this company for months. And their detail is great so I had Neal do a cleanup and loved it. Now he does monthly service. Not the cheapest but you get what you pay for. I also like it that he answers his phone or calls right back. Unlike many other companies. So my opinion. Good decision !!!

The recent storms caused my ocotillo to uproot and it fell on the house. It was urgent that I had this removed as I was afraid it would break the front window.

I reached out to Mo yesterday, and he came by today to remove it for me. Friendly, communicative, efficient and fast!

Thank you for your services and I will be recommending you to family and friends!

Love, love, love this business! I reached out to them last week and received my service today. Everybody I've communicated with has been so friendly and helpful. Gilbert completed the service and was excellent, very kind and attentive to all my concerns! I will definitely be in contact with them again for all future needs.

All I wanted was for them to cut the weeds in my yard.
They forgot to cut the weeds in the alley which is part of my property actually we own at the middle of the alley in my lot. They treated me with a generally snarky attitude and a giant weed that I couldn't see they left in the alley. They actually did a terrible job.

He responded quickly for trimming my lemon tree on a Saturday and his pricing was half of others.... thank you

Scheduled three different times for him to come out.  He didn't make any of them.  The last one I got no notice, just no showed and never reached out to reschedule.  There are plenty of companies that did respond and keep their appts so apparently business is good at Jose Landscaping...