Best Fiberglass Window Installation And Replacement in Phoenix AZ

Once again, amazing service and options when replacing all of our windows. They were prompt in returning a request for a call back, quick to schedule our estimate, and timely in installation. Their prices are great making replacement affordable on our budget. I can't overlook Dan, Davin, Miguel, and Jackie!

Unbelievably slow, rescheduled installation dates, mismeasured window, abysmal accountability, three month delay

June 2019 - Signed contract for $22K job
Oct 21, 2019 - First scheduled installation date DIDN'T HAPPEN
Nov 5, 2019 - MISMEASURED WINDOW SENT (discovered after original window ripped out and now had to be reset to wait THREE MONTHS for replacement window
Dec 12, 2019 - Told new window estimated to be in Jan 22, 2020
Dec 12, 2019 - I asked for discount for huge delays
Dec 16, 2019 - Was told these things happen and there's no breach of service
Jan 24, 2020 - Same day notice that crew in area and install to happen (thanks for the heads up!) Asked for discount for three month delay on $22K job.
Jan 28, 2020 - Offered $150 discount for three month delay on $22K job
Jan 29, 2020 - Sent an email noting $150 discount is insufficient given size of project and length of delay.  NO RESPONSE
Jan 29,2020 - Left message with receptionist (Jeannie?) to speak to billing manager (Yelonda).  NO RESPONSE
Jan 31, 2020 - Sent another email noting I hadn't heard from email sent two days prior.  NO RESPONSE
Jan 31, 2020.  - Called to speak to billing manager who suddenly wasn't in when she heard it was me (see previous review).  Waited Friday afternoon through Monday morning for response. NO RESPONSE
Feb 3, 2020.  Posted bad review on Yelp and Google.  FINALLY, A RESPONSE.
Feb 4, 2020.  Bill paid in full so that these good folks have zero reason to spin this in to a She just doesn't want to pay us scenario.  They had plenty of time to communicate with me and only when I went public did someone finally reach out.

I measured all my windows, and sent my measurements to two highly ranked screen contractors for quotes. Imperial's quote was a little lower, and we went forward with them.  John was right on time when he came by to take his own measurements, show us the frame color and screen material options, etc.  With a small deposit he placed our order, and it took a couple weeks for the screens to come in (I assume April/May is thehigh season). The installer was an experienced contractor who knew what he was doing. Everything looks great, and we can already feel the difference in heat gain - we are looking forward to knocking down our air conditioning costs this summer!  As we paid the final balance, John provided paperwork with information filled in, so that we could easily apply for the SRP energy rebate.  We see that Imperial receives 5 Stars from nearly all reviewers, and it is no surprise.  John and his installer are both very nice guys and professional in their work.  Do not hesitate to give them your business!!

Working with dependable glass is great! The ladies in the office are great and always helpful! Thanks Michelle, Silvia, Kristen and Teagan are all so great to work with, on top of it and super kind! Techs are great and super knowledgeable.

After a couple of estimates and a lot of research, I finally decided to give Mark a call because of the many great reviews on yelp. I have to say that they are well deserved.  After contacting Mark by email, I received a call within a couple of hours.  We talked about what I needed, sent him a couple of pictures, and received a quote.  Definately the best quote to replace a side window and an acardia door.  He is very professional, great personality, and he does an awesome job.  I cannot thank you enough Mark.. for a job well done.  I will definately be using your services again :)

Again the review is great! just like when I used them the last time, despite a measurement situation, Oscar at Apodaca strives to be the best. He is friendly and ensures that no matter what staff he sends out the final results are done right, for a great price & the customer is fully satisfied. I will continue to recommend them to anyone with window, glass or for needs. Thanks Apodaca!

I had these guys out to install shower glass and they only used silicon around the whole glass panel, no hardware was used and I even explained to Nicky that safety should come before looks and hardware should be used! Nicky basically told me I was an idiot and he knew all the codes and laws for my area and that silicon would be just fine. Wouldn't you know it about 3 days later my grandma slipped and fell right into the glass and boom the whole panel fell and shattered everywhere, I contacted Nicky and all he did was block me! Very very disappointed with this company, filed a complaint with the BBB and everything, please steer clear of them and spend your money elsewhere!

The installers were very personable and made sure everything was done exactly what we had wanted. Everything was on time, from the measuring appointment to the installation time. I will definitely go back to Superior Replacement Windows
if I needed windows put in.

Checked the roof and it looks good.   The seams around the vents look very watertight.  The shingles looks like it's held down tight.  They also do wood work.  They removed my old, unused swamp cooler and put in an additional wind turbine.  They're registered with the state of AZ.  They're certified GAF shingles installers if you decide to get GAF shingles.  They also finished within 2 days.

Updating this review to add 1 star, because they sent someone out that at least did a thorough job of trying to diagnose where the leak was coming from this time.

Unfortunately, the leak is likely coming from a crack in the stucco above where the window was installed.  Because I can't prove the crack was created during the install process, I'm stuck with figuring out how to get it repaired and the costs associated to it.  We lived in the house for 4 years without issue, it rained a few days before the install with no issue, and then the first storm after the install it leaks into the house.  Just a crazy coincidence I guess.

In summary, everything was fine before we decided to get new windows, albeit not being the most energy efficient.  And it's been nothing but headaches since deciding to upgrade.  Doesn't feel like any of it was worth it.

Not all the plugs were not included with the door and I have not been able to get the plugs. I do not feel the door is completely installed though it has been completely paid for.

Sunny State Glass, replaced a shattered Arcadia Door for me. He did an outstanding job, very little disruption of my time and left everything in good order, even cleaned the door in addition to the installed glass. I recommend using this service for any glass need.

Super happy with my experience with LJ Neal and Sons.  I got many quotes from different window companies but was happy with their price and communication. The installation itself was seamless and my new Pella windows look amazing. Very happy with my experience and highly recommend to anyone looking to replace their windows.

I needed some doors replaced after a tenant kicked down a few of them at a rental. After calling around to multiple door stores I discovered that most door stores are unwilling to do the mill work on the doors and that it would take weeks to get the doors in. I called A thru z doors and was immediately impressed by the owner. He told me he could do the mill work for me as well no problem. In less then a week I had the new doors with the correct milling done. I'd definitely recommend going here. He also does locks and safes among other hardware things.

Called them for an estimate on a window screen. Two employees promptly arrived and measured. They were courteous and professional.
One and a half weeks later, after not getting a call about the estimate I called them. A woman said she had the measurements and would call me the next day. Two weeks later have not received a call. So 3 1/2 weeks later no response. Not sure if this is a brush-off from management or the woman answering incoming calls.  Very disappointing.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Used them to replace the windows on our home for more modern energy efficient windows. The install was fantastic and the staff was so friendly and helpful! Highly recommend!