Best Bathtub And Shower Repair in Phoenix AZ

I have tried several plumbers throughout the North Valley, and these guys are the only ones I will go with now. They are prompt, polite, good at what they do, and most of all HONEST and reasonably priced.  We recently had a leak in our kitchen sink and they came out to investigate and found that our garbage disposal had finally bitten the dust. Because we wanted to choose own new disposal instead of having what they had in the van, we declined to have him install a new one just yet but would call them to install it.  We bought the new disposal then called them back, but unfortunately they were super busy so I called another plumber to come do it. BIG mistake...the other guys showed up and wanted to charge me 3x what Pro Skill had quoted.  I sent them packing and called Pro Skill back. Luckily they had a cancellation, so were able to fit me in the same day.  Love these guys. They have my business for life.

Great service!  Called on a Saturday with a sink leak. Erik told me to snap a few pics and send to him.  A minute after I sent them he called me back and immediately knew what was wrong.  He was able to tell me what to do over the phone and my sink was back to perfect within in minute!  Didn't even have to come out to me!  Unbelievable! He could have come out and charged me but was nice enough to walk me through my issue.  I will definitely call again and hopefully pay them this time!  What amazing service!

First time using Hobaica and I was totally pleased with their service.  I called around 10 am and the service technician came early afternoon.  Ron did a great job of cleaning/flushing the water heater. I will definitely not wait as long as I did for the first service and make this a yearly to do with Hobaica.

Thanks,
Judy

I've had them install a duel duct system for me in masterbedroom. That went decently smoothly but took them all day. (It was in the summer though) They had to modify some things to make the install easier, which I wish they just would have gone a different and more permanent solution from the start. Because of their modified work, I had to get them back to do it how it should have been. Which was annoying but ok because I still had a year warranty and they did the work for free but had it not had happen till, after that, this would probably be a bit different of a review.  I'd say they are quick to help with solutions to current problems, but I'm very positive they've tried to get me to take unnecessary repairs or fixed the wrong thing on my unit, to only come back again and find out what really happened and needed fixing. Plus side is that the techs are nice and I think they do try to make it an overall good experience but some actions as explained earlier have tainted my view and overall experience with the company. Overall Ok. I'd recommend if you need something done asap. They can come and service you relatively quickly.

I used this company for a plumbing issue with my kitchen sink. I actually found them here on Yelp and decided to give them a try. I was so happy with my service! I called in the morning, received a response within 30 minutes, and was able to get same day service within a few hours. Excellent service by a friendly and knowledgable worker! I would definitely use this company again and recommend to anyone who needs it. Being reasonably priced was a bonus :-)

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

I can't begin to say how grateful I am to have Hansen Family Plumbing as our go to plumbing service!    We dont have many issues but when we need something installed, fixed or repaired, Erik and his team have ALWAYS been OUTSTANDING!   Today we had the pleasure to meet Zack!    Zack and his working partner went above and beyond.   I wasn't home but he communicated very well with me.   I trust not only Zack, but any of Erik's team members to be in my home when i cant be there.  
When it comes to supporting the local businesses, this is one service i am 100% proud to say i use when needed.  
Thank you to Hansen Family Plumbing for always taking good care of our plumbing needs.  
(Is there a way to sneak in an extra star to give you a 6 Star Rating?). I would if i could!

William responded to my inquiry promptly, I was able to schedule my repair within the hour of my initial request. William showed up right at the scheduled time and worked efficiently to fix my drain. I would definitely call them again for any future plumbing issues.

We were tired of paying for the same problem. AC continued to run all day, making electric bill high but not cooling well. Mike from Canyon State came out and it ended up being a simple fix that I could have done on my own. Not only did this save us from having to upgrade units,

My AC broke in the middle of summer and it was miserable, called them and they were so quick to help me.. definitely gonna save their number in case this heat kills my AC again!! Thanks guys

The heating unit that was installed by Y P &H  4 1/2 years ago started acting weird.  They sent JOSE GOMEZ out to check.  After checking everything on heater and it was good, he checkeD thermostat.  It was bad.  Looking  at warranty  of 5 years still  had time so he called manufacture Honeywell and arranged a replacement for free.  He also drove across town to pick it up anD then came back to install.  None of that was his job,  but h wanTed to make sure we had heat and were satisfied with his service.  Thank you Jose!  I will ask for you by name next time!  M. Carey

The technician Carey came to do our pre-summer check up yesterday and was awesome. Took time to ensure prior issues were in fact still in tact . In addition explained what possible problems we may see in the future but was honest and let us know we are all good for now. Didn't try to up-sell or provide unnecessary work. I'm very happy with AC by J as well as Carey.

I have used them for plumbing and A/C. Telephone reps are very friendly and helpful. Techs are also very friendly and helpful. I think there service is excellent.

The only reason I have to give them four stars is that they made mistakes installing my A/C unit. They were very courteous and respectful of my home but they made mistakes that didn't become clear until several months after the install.

Luckily, they have come back to resolve those mistakes twice over the past 9 months. Both times, there was no charge and it was a considerable amount of work.

I did sign up for the comfort program where they come twice a year to service and check your unit. When they do come, they spend a couple hours checking everything. I don't think the program is any particular deal but they don't cheat you on the service.

I plan on using Donley again in the future. I'm sure they aren't the cheapest but I feel I can trust them. If they do make a mistake, they make it right.

Some of the reviews im reading didnt even get service from them and the rest are hidden by some weird yelp algo. Theyre very responsive. Its hot in AZ they are trying their best. They dont deserve 1 stars because you had a a/c go out and you needed help right away.

They respond right away all the time even in evenings.

We've not had the best experience plumbers in the past but West Coast Plumbing & Air redeemed our prior negative experiences. They were incredibly responsive (call back in 5 min or less and a plumber out at our house in less than 24 hrs). Dave was incredibly knowledgeable and helped us trouble shoot our issue. Even though they didn't do our repair (irrigation lines) we had such a positive experience that we will definitely call them for any future plumbing needs. Two thumbs up!

I had a very positive experience with this team! I was referred to them by one of the contractors I was using for a separate job and they did not disappoint.

Anthony was on time, very professional, and the end result was a million times better than the setup that existed for my old (21 year old) water heater that busted. Anthony did a great job and was a pleasure to work with! I'll definitely call this group again and refer them to friends and family!

I have a fairly new home, built less than 2 years ago, and my tankless water heater went out a few weeks ago. The company charged me for a part I didn't need that was still under warranty. It took two weeks for them to finally fix it and all it needed was an electronic master reset.

I reached out to ask about why they charged me for a part I didn't need and they said due to all the time they spent here and on the phone with tech support.

Here's the issue I hope you correct going forward so it doesn't impact future customers:

1) Your technician didn't spend more than 5 minutes here the first time. He didn't troubleshoot anything. I told him the code and what I looked up online that led me to calling you. He said yup that's it. Then he left.

2) Had he troubleshot the issue it could've been resolved that day and we wouldn't have been without hot water for two weeks. Also, this would've prevented the ordering of a part that was unnecessary.

3) The second technician said he's not a plumber, rather he's an HVAC guy. I think having the properly trained technician would have sped up the job, reducing time wasted on troubleshooting a master reset.

I am giving 2 stars instead of 1 because  I am thankful the last technician that came out was honest and was able to resolve it and get the water heater working.

James was here right on time. He explained things very well, gave me some recommendations on my air filters and cleaned up afterwards.  Jon Nottingham

Richard is an amazing, honest person which isn't easy to find these days. I'd recommend hiring him for any projects

terrible company. had new unit put in on a new home and heater won't work. scheduled them to come between 7pm-midnight to fix it at their choice not mine since they had no daytime time frames available. waited until 1 in the morning and nobody showed up. called them that morning to reschedule and they said they could come the next day at the same 7pm-midnight. told her I wasn't gonna do that since i already waited up until 1 in the morning and they never showed up. She said that's all they had until the end of December so I'd have to go almost 4 weeks with no heat. terrible service!