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My pregnant wife scheduled Bob to come over to have a look at my house so I could go over all of the things we wanted to do (move some walls and add an office and a closet and update the kitchen etc). Bob arrived and greeted me with a long story about how another customer's pug bit him on the genitals before we even said "hi" to each other.

I moved past it and started walking him through our house trying to show him the things I wanted to do. He apparently doesn't have very good spacial awareness because as I was explaining the moving of walls and doors, he never fully grasped the concepts - he was unable to visualize what I was talking about.

Three other contractors at this point had gone through the same tour with me and took measurements and made drawings and took notes. Bob did none of that. As we were going through the kitchen, he stopped me and asked if I had an interior designer who was going to draw up plans. I told him that my wife set up our meeting and that I thought I was just going to go over the basics of what we wanted and explained that a couple other places had taken measurements and whatnot as we went along and presented their plans/designs based on my explanation along with an estimate.

He started getting aggressive really quickly - which baffled the shit out of me - and started talking to me about how he "could measure [my kitchen counter] and be 2 inches different from the other guy and come out with a bid that was $10,000 more." I mean, I am pretty sure that all tape measures are based on the same standard units, so... otherwise they wouldn't be used to measure things, right? I didn't say that, but it was a really weird thing to say to me.

At this point, I said I totally didn't expect any sort of set-in-stone budget or drawings or anything - I did start reiterating that I just thought he was going to come over to get an idea of what I wanted and we would go from there, but he interrupted me to say "if this is how we're starting off, then it's best I just leave" or something to that effect, and starts stomping towards my front door. I say "what? why? I didn't do anything to you... why are you...?" And he slams my front door behind him and then slams my front gate and then slams his car door and then revs his thirsty truck engine and then turns around in front of my house and then spins his tires to drive away... Minutes later, he cancels the calendar invite like a psycho.

I'm REALLY glad he left. Better he left now than in the middle of a job. He's SUPER unstable. His giant truck is covered in Americana and flags and eagles and stuff from what I could tell - maybe he could tell I'm an anti-war socialist from the cut of my sweatpants. I can be difficult to work with at times, but I know when I'm being difficult and when I'm being super nice and easy going - if this was my fault, I would admit it. I did nothing that I can think of to set him off. Best I can figure is he saw a Bernie Sanders sticker on my car or doesn't like cats or - most likely - he realized he was completely in over his head with our project.

Maybe all he can do is patch some drywall or manage someone while they lay tile. It's just a bizarre and totally unprofessional way to decline a job. I never swore at him. I never said anything sarcastic or rude. I didn't talk down to him... I assumed he knew more about what he did than I did and admitted that my wife set it up and I was just doing what I thought I was supposed to do (which was to say things like "I'd like to move this door over here and get rid of this wall and open up this room to be an office" - hoping for some guidance.

This part is supposed to be sort of fun. Planning stuff out. It gets harder and more tedious and you get more impatient as the project goes along. I support veterans and local businesses, but this guy scared me, and if I knew it was going to go this way at all, I wouldn't have told him where I live or had him over to my house. I would advise you to do the same unless you just need to patch a wall or something simple maybe - just don't come to him with a larger project that involves any sort of vision or dialogue. I'm just thankful he didn't kick my animals on his way out. Hopefully he didn't vandalize my car - gonna have to review the security footage.

(Edit - I don't think he did anything to my car, but I got him on my security cam storming off and slamming my gate and also talking about getting bitten by a dog before we even say "hi.")

Danny recently completed  two projects for me. One was a laminate flooring and subway tile backsplash installation. The other job was replacing two toilets.  Both jobs were completed above expectations. People have even commented  how great the flooring and backsplash  look. Both were completed on time and within the budget. The jobs were left clean every day that his crew was working on them. He finished the plumbing job in a couple hours. Having worked  with construction trades people in the past, Danny is a true professional. He knows how to price a job and get it done within the time frame he quotes.  I will call him first for all my renovation needs. He will probably be busy, but I will wait for the quality work.

I called on a Sunday at 1:30 pm. Doug was at my front door by 3:00 pm. The job was finished by 4:00 pm and for HALF of what Parker and sons had quoted me. Very professional and efficient. Highly recommended.

Our Kitchen Remodel was a long process, but the new custom cabinets, counter tops, electrical, drywall, plumbing, appliances, and painting process were finally completed.
The Backsplash, over the cooktop and counter, was the last step.
We contacted several installers from lists provided by the tile stores.
We received no return calls.
Finally, we decided to try Yelp. Our Yelp search for Backsplash installers listed Golden Bear Contracting.
We called Michael, the owner of Golden Bear Contracting.
He answered our call and said he could come out that afternoon and give us a quote.
We wanted to show Michael the tile we had selected and also the Mosaic we had purchased to go over the cooktop.
The Mosaic contained thousands of really small tiles, and we wanted to be sure Michael could install it.
He answered all of our questions about installing the Mosaic and gave us a few suggestions on outlining the Mosaic with darker "Pencil" tiles.
We decided on the spot that Michael was the contractor to do our installation.
He gave us a date about two-weeks out for the installation and we shook hands on the deal.
Michael arrived on the promised day at exactly 8am and got right to work.
The job was finished, as promised, around noon the next day.
Everything, including the mosaic, went perfectly.
The grouting and the tile sealing went smoothly and the finished product looks absolutely great.
His cleanup was spotless and we couldn't be more pleased with the results.
We'll be remodeling our master bathroom next and we had Michael look at the bathroom and make suggestions.
Turns out that he actually specializes in Bathroom remodels.
We were very impressed with our backsplash and also with his suggestions on the bathroom remodel.
We've decided to call Michael when we're ready to tackle the bathroom.
He is very professional, courteous, punctual and, when it comes to tile, he's Great.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
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