Best Water Heater Installation in Durham NC

I need to have a hot water heater replaced and wasn't happy with the service or estimate from the first plumber that came out. I reached out to Mo Flow based on the recommendation of a friend and I'm so glad I found him. He was quick to respond, efficient and the communication was great. Thankful to have found a great plumber in the area!

Rob is wonderful!  I called him and he was able to get me in right away.  He fixed the spigot on our washer quickly and now it is better than ever.  We will definitely use him again for our plumbing needs.

They were quick to come out, did a great job with tankless water heater maintenance and were reasonably priced.

I've used still water plumbing for the last 2 years on numerous jobs and he has alway done an excellent job . I would highly recommend Joe at still water plumbing.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

I put in a service request on yelp and Ronald got back to me super quick and was able to come out the next day and fix our broken bathtub faucet! He was very communicative and honest. This company was very helpful and my family is very happy to not have to take any more showers with a bucket!!

I had a great experience having Eugene install a pressure regulating valve, a whole house water filter, and a new water heater. He is good-natured and it is obvious that he takes pride in his work.

When I first called Eugene to get a quote for replacing our old water heater, he took the time to have a conversation with me to understand what was going on. A leaking temperature and pressure value was likely caused by overly high water pressure, and fixing the pressure should be my first priority. I decided to go ahead and replace the water heater as well, since it was over its service life, but Eugene discussed the option of waiting on that with me as well. If I had gone with the other plumbing shop that I had also contacted instead, my new water heater likely would have developed the same issue as the old one, because the root issue would not have been fixed. (And the other plumbing shop's rates were similar.)

In addition to doing great work, Eugene was friendly and easy to work with. We mostly communicated via text. There was a bit of waiting to get the initial quote back, but it was worth it. I was able to get on his schedule within a week from when I had the supplies (water filter housing I was supplying). When the big day came, Eugene and his assistant worked diligently for several hours to get the job done. It turned out I should have also bought a special bracket, but Eugene found an alternative way to attach the filter housing with supplies he had on hand. Eugene also gave me some free advice about a shower drain when he was over. I hope to work with him again in the future!

We had JVG hook up new faucets and plumbing in our kitchen and bathrooms after having new sinks installed. They were courteous, professional and fairly priced. They were accommodating after an unexpected delay with the sink installation and stayed late on a Friday to get the job done. I'd definitely use and recommend them again.

Got to my house within an hour of speaking with the dispatcher, got the sink unclogged and was on his way within 30 minutes. I'll always make sure to call Jordan Plumbing first. Mr. Jordan was efficient, thorough and personable.

Ever single step and interaction with Legacy was textbook.  From initial contact via phone, getting an appointment, plumber calling while on the way (and on time), professional appearance, professional work van, professional attitude... to fixing my problem quickly and doing so for a very affordable and less than expected price.

I even tagged along with the plumber to observe and learn as he replaced a pressure reduction valve under my house.  He didn't mind, and was helpful in explaining what he did.

Why can't every business be like this?

Jayk's should have been my first call before things got worse. If you're in a panic and don't know what to do because a broken sink valve is spewing water in your face, call Jayk's. That's what I should have done.
A day after my incident, I called Jayk's and they were at my house in less than 30 minutes (i'm from Durham). Jose, the technician, was very patient and got the job figured out and done within one hour. He even gave me some recommendations to prevent what happened from happening again without pressuring me to do those at that time. Very pleasant with this service.

The guys came as they were promised.  Fixed our leak quickly and in addition gave us recommendations on how to routinely unclog slow draining sink drains.  The guys aren't pretty but they now their stuff.

I left a message and emailed them about some plumbing work in Wake Forest. Never heard back so I connected with another company and they were great.

Long story short.  Had toilet back flowing into shower.  Blantons sent out Justin H . And he did an outstanding job.  Was professional. Courteous and very thorough.   Found my issue and fixed it for a reasonable price --less than I thought it would be. Overall an excellent experience.  Would highly recommend blantons.  
They literally had me over a barrel and could have taken advantage and they didn't.  I know nothing about plumbing.  And now I don't need to know bcuz I have blantons on my side and I have confidence they will do me right.   Will be using them to replace my heating /air system this fall.  Thanks blantons. Y'all are awesome.

Awesome service and amazing customer service thanks for being so helpful. I had a small leak on a water line coming into my home and Aaron was very punctual and took care of everything right away.

What an awful, awful experience with this company. My warranty company contracted them to fix our upstairs unit. It took 4 service calls over a period of 5 weeks to get our AC fixed. Their customer service agents were catty, showed no sympathy and even less urgency with scheduling appointments for their technicians.

The first appt they gave us an 8am-12pm arrival window. They called at 11:55 to let me know they would miss the window AND that there was another appointment ahead of us. My wife had taken the day off of work to be home and then they couldn't even give us an ETA for the afternoon. Off to a terrible start.

I understand that diagnosing a problem on the first call may be challenging, so they filled up with refrigerant and left, saying to call us if it goes out again. Sure enough, it did within days. It then took 5 business days for them to get the next tech to come out to actually diagnose the problem. The tech sent the request off to the warranty company to order the replacement parts.

Bell Cow then wouldn't let me reschedule the 3rd appointment to install the replacement parts until after the parts arrived in their facility. So after waiting 5 business days + a weekend, we had to add another 3 business days before their tech could come out again. No sympathy and no urgency during the hottest month of the hottest year on record.

On the third visit, I specifically asked for a phone call prior to their arrival since they've been late before. They just showed up without a call - barely within the appointment window. Their install techs weren't all that friendly (one was shirtless  90% of the time). They did the fix and got the air working, only for it to fail within days for the 3rd time.

The fourth visit actually went well. Their tech, Sam, said that the install techs inadvertently knocked off one of the valve caps causing the refrigerant to bleed out.

Long story short. Do not use them under any circumstance. If your warranty company selects Bell Cow, do everything in your power to get another contractor. They do shoddy work, are extremely poor communicators, and frankly don't seem to value the warranty customer. We were without air in all 3 of our bedrooms for the better part of 30 days (a couple days of respite in between) and they didn't seem to care in the slightest that they were having to make 4 service calls on the same unit.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.