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Blanton's Air, Plumbing, & Electric

Blanton's Air, Plumbing, & Electric

Plumbing Service
8810 Westgate Park Dr, Ste 110, Raleigh, NC 27617

Description


Every business has a story to tell. Ours goes way back to 1951 when Nathan Bill Blanton first founded Blanton's Heating & Air. It was the start of a special journey--and one that we're proud to continue today. Specializing in heating, cooling, plumbing, and electrical services, our business has certainly evolved over the years. But what hasn't changed is the care we give our clients. In a world that never slows down, Blanton's honors the old-school, feel-good type of service that brings you back to the good ol' days.

HISTORY


Established in 1951.
In 1951 Blanton's Heating & A/C Corp. was established by Nathan (Bill) Blanton. His enduring love for the business, commitment to excellence and customer satisfaction is carried on today by a staff that is dedicated to delivering what he instilled in us. A lot of things have changed in the past 65 years; today we use computer programs to size equipment, perform diagnostics and calculate duct sizes. One thing that will never change is our commitment to serving you.

ABOUT BUSINESS OWNER


Hello, I am Will Blanton. I am committed to providing you with the most professional experience possible. I love to hear feedback from customers. It allows me to reward our team for a job well done and identify our weaknesses and turn them into training opportunities. As President of Blanton's Air, Plumbing & Electric, I individually pledge that: I will always do what is right by you the customer. Blanton's will be on the leading edge of technology to provide our customers with the best solutions for your family's comfort, energy savings, safety, and health. I am committed to your 100% satisfaction today and in the future. My ultimate goal is to build long-term relationships with our clients, not transactions so that you will feel comfortable telling your friends and family about us.

SERVICES


Reviews


Debbie P.
Debbie P.
03/06/2023 12:00:00 SA
Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

Doug M.
Doug M.
07/11/2022 12:00:00 SA
Long story short.  Had toilet back flowing into shower.  Blantons sent out Justin H . And he did an outstanding job.  Was professional. Courteous and very thorough.   Found my issue and fixed it for a reasonable price --less than I thought it would be. Overall an excellent experience.  Would highly recommend blantons.  
They literally had me over a barrel and could have taken advantage and they didn't.  I know nothing about plumbing.  And now I don't need to know bcuz I have blantons on my side and I have confidence they will do me right.   Will be using them to replace my heating /air system this fall.  Thanks blantons. Y'all are awesome.

Meghan M.
Meghan M.
01/02/2023 12:00:00 SA
I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.

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Hours



Mon 8:00 AM - 8:00 PM

Tue 8:00 AM - 8:00 PM

Wed 8:00 AM - 8:00 PM

Thu 8:00 AM - 8:00 PM

Fri 8:00 AM - 8:00 PM

Sat 8:00 AM - 8:00 PM

Sun Closed

Location


AM Plumbing location

Manager


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