Quality Service Today Plumbing & Septic

DO NOT USE THESE SCAM ARTIST!!!!!!!!!!!!!!!The only reason I gave them a 1 is because 0 is not an option.  I needed one piece on my toilet because the water wouldn't stop running.  ($8.98 at lowes).  They told me that I had to change everything leading to the toilet.  WHAT A SCAM!  Not only that they charged me $366 AND didn't even reattach the pipes to the wall.  When I asked the technician he said that the piece he put in is too big so he could push it in a little but they don't make the size I need anymore.  So he changed something that didn't need changed (My house was built in 2019) that didn't fit.  What a joke and this company should be ashamed of themselves.  The only reason why I let him do the work is because I have to leave town and don't have time to bring in an honest company.

The technicians that came to fix my kitchen sink faucet were friendly and on time (I called to schedule and they had someone at my house in under two hours!) It was great to read their bios and learn about them - turns out we had some things in common! Both of the guys were very professional but easy to talk to. They recommended an option for a long term fix, which I chose to do after listening to the pros and cons. And the price was great too! I don't normally post reviews but I think these two guys deserve one. Thanks again Quality Service - you've got a customer for life!

I asked my gf to help me find a Plumber and she found these clowns, they didn't come the day of the service was schedule, gave us the highest bid to install our water heater over 5k, the socks one was 1k below with the installer providing the unit, on top of that charged her $50 for the estimate, they never said there was a charged over the phone, definitely took advantage of her, I would not recommend this company to do any job for me or any of my friends.

Great service. Took care of the multiple jobs quickly and followed up as needed. I like that they offer different price points to complete the service.

I paid over $200 to have kitchen faucet repaired. It was not fixed . It was actually made worse and broke off in my hand just couple hours after service. Unbelievably they took no responsibility and wanted to charge me to install another faucet that I provided. Use at your own risk .

I noticed that my bathtub faucet was leaking in September 2020. After trying to fix it myself, I realized I needed to call an emergency plumber as it was the weekend and my children and I needed to shower, etc. I called this place and ultimately regret it. The employee who came to our home on the day of the call was very kind. He explained what we needed, about how much it was going to cost, etc. but that he wouldn't fix it that day because he didn't have time. Still, I had to pay the fee for him to come out. We made an appointment for someone else to come out the following day. This employee smelled very strongly of cigarette smoke, did not wear a mask during the global pandemic we're in, etc. He was kind and got to work. While working, he created a larger hole than necessary in the wall. He explained it was an accident that he would come out off the company clock to fix the drywall. Unfortunately, he never showed up and wouldn't answer when I attempted to contact him. We then had a huge issue with the bathtub taking several hours to drain, although we NEVER had the slightest issue with this prior to the work. I also noticed lots of plastic and debris were just washed down the drain instead of cleaned up. Frustrated, I called the company back to see what we could do to fix these issues. The lady I spoke with tried to tell me that this was not their fault, they were not liable, it must have been something else, I must have misunderstood him, etc. Finally, she scheduled for the same employee to come out and look at the drain a couple of days later. When he returned, he acted like he didn't know what I was talking about when I asked about the drywall, and then charged me an additional $280 to snake the drain and clean out his debris. Cool, thanks. If I never need an emergency plumber again, this will absolutely not be the place I call.

Awesome service and amazing customer service thanks for being so helpful. I had a small leak on a water line coming into my home and Aaron was very punctual and took care of everything right away.

I asked for an estimate and they quoted $50 for an estimated.  I was very clear over the phone that my well pump was not working.  They came in and the charged me $200 to confirm nothing else was wrong.  Then another $300 to pull the pump out of the well to confirm pump is bad.  Then they wanted $6500 to replace  the pump.  I just paid the $500 and got them out.

When I called to complain they were giving me some weird explanation about their standard process/work to replace pump.  

My question is why they did not tell me that over the phone or at least when the tech  arrived first.

will never use them again.  Horrible People.

Nick was kind, quick, and effective. He knew early on what the problem was and even though it was the appliance rather than the connections, he gave me a reason rate for his time and make suggestions on how to get it fixed quickly and as inexpensive as possible.  Would totally use them again.