Best Residential Services in Durham NC

I have had a history of bad plumbing experiences living in the old condo I live in.  I had a plumber, Shaun, from Legacy come to my condo to look at two different plumbing issues I had with two different toilets.  He quickly diagnosed the issues and repaired both toilets for little over a $100 (including parts).  One of the toilets had an issue that many plumbers just wrote off as bad pipes or a larger issue that would have cost a lot more time/money.  I was impressed that Shaun was able to diagnose and repair the problem so quickly and I was happy that it didn't take much time or money on my part.

I highly recommend this company.

Service was prompt and successful. Our technician fixed the problem and explained it to me, while also breaking down the cost which was more than fair, and less than I anticipated. I haven't had great luck with companies working on the house in terms of technician friendliness and willingness to explain, but I can now, with confidence, say that Carrboro Plumbing is unlike others in this regard.

Additionally, they arrived within the service window, and incredibly to close when I said I'd be able to be home.

I need to have a hot water heater replaced and wasn't happy with the service or estimate from the first plumber that came out. I reached out to Mo Flow based on the recommendation of a friend and I'm so glad I found him. He was quick to respond, efficient and the communication was great. Thankful to have found a great plumber in the area!

Great service. Plumber came in after hours to perform repairs quickly and professionally. Would highly recommend to anyone in the Triangle area.

Trevor was vey polite and pleasant. Very timely service and no try to sell unnecessary additional service as many other providers do. Will definitely continue to use this company after many disappointments with other companies

Thank you for coming out so quickly. I appreciate your professionalism as well as being reasonably priced.

I would defiantly use Sublime Handy Work again for any projects around the house that I cannot figure out myself! :)

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

Archie was a amazing plumber. I explained what was going on and because he had worked on the house before, he knew right what to do. I have had other plumbers do things half assed (not caulk a new fixture, not replace wall the parts inside a toilet even though the parts cost less than $8!). Archie was efficient, honest and dependable. He popped over after hours even because it was near his home. HIGHLY RECOMMEND!

Finally a plumber who is honest and reasonably priced.  Very pleasant man.  Will never bother with another plumbing service.

Pipetechs plumbing has replaced an old Apollo water heater and expansion tank used for combined hot water and side loop heat exchanger. The cost was extremely competitive compared to a lot of other large plumbing companies or small plumber contractors, and the work has been very professionally done. I recommend Pipetechs plumbing for their outstanding cost / work quality ratio.

A nice young guy came to my home to check my outdoor water spigots that were rusted....I couldn't attach my hoses for yard watering.  I expected to pay for his service.  He also gave me estimates for installing new (provided by me) vanity and toilet in my Master bath.  I was comfortable with him - he was very polite.  However, by the time he left he had charged me for the spigot work and for a years service Membership that I didn't want.  He also gave me estimates for installation of those items mentioned that were crazy outrageous at well over what any other contractor came near.  I will never deal with these people again, as I was fooled into the membership - a several hundred dollar expense that does nothing.

I was in desperate need of a plumber as my garbage disposal was feeding into the dishwasher. I placed many calls and the only one who was available the same day was Mr. Rooter. To my surprise they arrived about 20 minutes later. Arthur and his partner did such a good job, were courteous. and very professional. I would highly recommend you using them for your plumbing needs and I would ask for Arthur. I know the next time I need plumbing service I will call the for sure.

Mary DeFalco

Update:  Bev at Sparrow contacted me via email after reading my review here.  She apologized profusely, and attached a greatly reduced invoice for 1 hour of labor and $40 in parts.  Totally realistic, this time.  I had already paid the previous invoice, so they mailed that check back to me.   Kudos to them for ultimately doing the right thing.

Tl;dr: Experienced, easy to schedule with, efficient, and clean. This company works hard to keep your house running at tip top shape.

We had polybutylene piping in our house and suffered from dealing with two leaks within the first year of living there. We even had to change out our flooring because there was probably a leak in the past that wasn't handled in an appropriate amount of time. We called Jordan plumbing because after dealing with the second leak, we were advised to change out the piping in our house so that we don't have to worry about spontaneous leaking.

We called Jordan plumbing and scheduled someone to come out ON THE SAME DAY. That was unheard of unless in an emergency situation. The workers came and looked around at our water heater and the piping from it and they also recommended changing out the pipes on top of changing out our water heater since it was rusted and it was about time to change anyway.  They also wore booties to keep our house clean while they walked through it so I thought that was a great consideration towards us. Mr. Jordan came out later that afternoon to verify the report that was given to him and he gave us a quote for the work and materials. From what we understood of the pricing based on our other repairs, that was appropriate if not cheaper than what other companies were asking.

Due to the extensive work, they needed an entire day with a decent amount of crew so they scheduled us for Saturday of the same week (actually, about 4 days after our initial consult. We had plans throughout the day so we left them to it. Mr. Jordan himself oversaw the whole operation and was working with his team. He gave us appropriate check ins to make sure we knew what they were doing. They were done around 7pm and cleaned up after themselves. Mr. Jordan connected us with a sheet rock person to come and repair the drywall who offered us a competitive quote -- we ended up going with him.

If you're needing work done in the Durham area, Mr. Jordan and his team will take care of you with no surprises.

The owner, Vincent, was prompt, professional, and efficiently installed my home's new sink and faucet bathroom vanity. Reasonable price and tidy job. Easy to communicate with via text. Years of plumbing experience. I highly recommend Jones Plumbing Service & Repair.

Update 11/15

Absolutely the worst service!! Cancelling service just because they can't be bothered to do a job they quoted to do long term. Even the Owner could not provide a valid answer to why this was happening. Avoid at all costs. BBB shall be getting an email from me regarding there work practices and standards.

I need an easy repair to a toilet. Called the number and asked simple questions... do you charge for consultation, what's the earliest availability. I was given so much attitude by the person on the phone I hung up.