Best in Dallas TX

In 1974, cast iron piping was all the rage in residential home plumbing, specifically the sewer line. After living in my home for ten years, I'd noticed something interesting - the sewer line had broken in a number of places, thanks to a shifting foundation, an unwisely planted live oak, and just normal wear and tear. So when I needed my sewer line repaired, I asked my realtor for a recommendation and he said, call Aubrey.

Aubrey Foundation repair came out, inspected the sewer line, and pretty much declared it DOA. I agreed. The made their recommendations, and after getting a second opinion, I went with Aubrey. Up to that point, they were just competent. But once the digging started, that's when everything changed.

Aubrey Plumbing dug a tunnel under the house to reach the bathroom nexus. Then, instead of just cutting off the iron pipes and attaching new PVC, they removed the toilets and the shower drains, chopped out the rotting crap, installed new flanges and pipe going through the foundation, and put everything back so perfectly that you'd never have known there had been a problem. The foreman even put down plastic and invited me INTO THE TUNNEL, so that I could see the new plumbing and take pictures. Extra cleanouts were installed and they even spread the extra dirt around on low points of my yard.

It was the little things that impressed me the most about Aubrey Plumbing. Their attention to detail, their professionalism, but also THEIR PRIDE. I mean, these guys were PROUD of their work.  Hopefully I never need another sewer line rerouted, but if I do, I know who I'm calling.

Talk about a great plumbing company in Mesquite, Great Service Plumbing is awesome. Our sewer line was overflowing into the yard. These guys came out and repaired our water / plumbing lines in no time - even though they had to dig 8 feet down into the yard. This quality plumbing company did a great job and I highly recommend them.

My boiler broke up in the freezing weather and this company's plumber broke me advice over the phone which meant I could fix the problem myself-but I knew he 'd come out if I really needed him to. Super fantastic!

I contacted nearly a dozen plumbers to disconnect my water well and attach my home to the county's city water line. Shane's Plumbing was the ONLY company willing to do the job and they did a stellar job. As my well started to fail I was stressed about how to keep running water in my home. Shane gave me a number of options and was always willing to answer questions and walk me through every step. What I anticipated being an overwhelming amount of work (and cost) need up being an easy job for Shane's Plumbing.

...had an emergency leak causing damage.  they scheduled me in quickly.  immediately resolved the issue in a timeframe faster than i thought could be done.  it wasn't cheap...and it shouldn't have been...but they explained every step of the process.  i now have them stored in my contacts and likely only folk i will call for anything related to my plumbing.  

Next, thinking about having them convert me to Tankless Water Heater, and circulation pumps for a couple of inside water locations that currently take too long for hot water to reach.  Takes too long, and wastes water...BSI can fix this for me.

We recently moved into a new house and had service done on all 6 units. The rep was a nice guy, but there was apparently a miscommunication between the rep and the staff, which led to a miscommunication with myself. When the owner Sammer was made aware of the issue he personally came over and spent 2 hours taking me through every unit, educating me on our system and answered all of my questions. The owner showed me that he cares about the customer experience and went above and beyond to make sure I was satisfied. I will definitely use his company again for our servicing needs.

We had a mysterious leak of the house. Military plumbers came out the next day and ruled out both the sewer and water systems, leaving only the sprinkler system as the culprit. All of this detective work at NO charge! Unfortunately, they don't do sprinklers :( Overall, great, polite, timely, and honest work! Will definitely go with these guys if we ever need plumbing work again.

I recently had Classic replace an outdoor faucet. They did a great job on the faucet, but as the plumber was finishing, he announced that they don't do the masonry work anymore. This came as a complete surprise, since Classic had replaced another outdoor faucet approximately 6 months ago which included the masonry work. The caulking on the latest job was, to say the least, unsightly.

Getting this small of a job done can be a hassle and an expense. Thy guy Classic recommended didn't return messages and when I finally made contact, promised 'early next week'. Early next week came and went, so I found someone else to do the work. Judging from the difference in the bills for the two outdoor faucets Classic replaced, they charged $100 for the masonry work (which was very well done). I wound up paying $175 to have another company come in and do the job.

Honest work at unbeatable price!  I had a litany of repairs in my newly purchased home and he tackled them all in one day without complaint (several leaky faucets, new toilet, new hose bib).  Showed up on time and the repairs went smoothly and quickly.  Highly recommend.

Awful customer service.  The guy who sold me replacement seals for my pop up stopper failed to mention a 20% restocking fee, and encouraged me to buy backup parts as they were low on this product.

The product did not work.

When I went to return the items, I was informed of the restocking fee and told the checker that I was not informed of this at purchase. She pointed to a tiny sign hanging in the midst of all the clutter, as if I should have seen it and read it.

I told her that they should have the employees inform customers of this fee and she just ignored me.

I will not be back. I feel totally disrespected.

I hired Make Ready Repairs to patch drywall on the ceiling and a wall after plumbing repairs, and while unfortunately the first crew did not get the finish correct the first time, they were professional and returned to finish the job correctly.

I gave them 5 stars for their professionalism in handling the matter and I'm happy with the final results.