Best Water Filter Services in Cleveland OH
I hired Buckeye plumbing to install a kitchen sink and faucet set I bought from Costco (whose quality of products I find to be excellent) for my 83 year old mother in her home in Akron. Because of poor communication on their part, I thought I would let others know their policies
(1) they charge a $75 fee for coming out, and if you accept their bid to do the work, it is not credited to the job. Based on this lack of information up front, they agreed to refund us $37.50 of that show up fee.
(2) Although when my 4'10 95 lb mother found a week later that when she turned on the hot water it leaked - she made the normal assumption that it was a problem from the previous week installation. However, Buckeye plumbing insists on charging $75 to come back out regardless of what the origin of the problem is.
(3) Even though they agreed to do the installation - which in our case they charged $350 for installing the sink/faucet we supplied- they only guarantee the complete job if you buy the materials from them. Hence they assume that anything that goes wrong is the materials and not their plumbing work unless you can prove to them otherwise.
In summary, they answer the phone promptly, they show up when they say they will, and the owner called me back to explain all of the above -after the fact. I gave a 2 star rating because they should explain everything up front, I think over $450 in the end to install a sink/faucet is too expensive, and they charge extra for basic customer service.
(1) they charge a $75 fee for coming out, and if you accept their bid to do the work, it is not credited to the job. Based on this lack of information up front, they agreed to refund us $37.50 of that show up fee.
(2) Although when my 4'10 95 lb mother found a week later that when she turned on the hot water it leaked - she made the normal assumption that it was a problem from the previous week installation. However, Buckeye plumbing insists on charging $75 to come back out regardless of what the origin of the problem is.
(3) Even though they agreed to do the installation - which in our case they charged $350 for installing the sink/faucet we supplied- they only guarantee the complete job if you buy the materials from them. Hence they assume that anything that goes wrong is the materials and not their plumbing work unless you can prove to them otherwise.
In summary, they answer the phone promptly, they show up when they say they will, and the owner called me back to explain all of the above -after the fact. I gave a 2 star rating because they should explain everything up front, I think over $450 in the end to install a sink/faucet is too expensive, and they charge extra for basic customer service.
277 Market Ave SW, Hartville, OH 44632
Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right
Cleveland, OH
Joe was extremely helpful and knowledgeable! Highly recommended.
I will use him for all my plumbing needs in the future. Very open and willing to help.
I will use him for all my plumbing needs in the future. Very open and willing to help.
Independence, OH 44131
Called to schedule them, they said they'd be there between 2 and 4. Never showed. I called and they said it was the wrong day they would be there the next morning between 8 and 8:30 and would waive their service fee. Next morning I call at 8:30, they say they're on their way. 9:15 I called a different plumber. I canceled an appointment and called off work just to be kept waiting for nothing from them. Terrible business practices
911 Broad St, Ste 201, Wadsworth, OH 44281
My gas furnace was replaced today. The sales manager is my neighbor. I received excellent service and a very fair price. I am amazed how all the work was done in a little over two hours. BERS rocks! Thank you very much!
1988 Pearl Rd, Brunswick, OH 44212
A wonderful business ran by a wonderful man! Dean went above and beyond to make sure an older gentlemen was taken care of, and not taken advantage of! I would DEFINITELY recommend Lewis plumbing! Fast, professional, friendly service! Thank you Dean and Crew! Xoxox
183 Depot St, Wellington, OH 44090
Western Reserve Plumbing is the right choice for repairs big or small. Replaced toilets, installed new half bath vanity sink and kitchen sink with professional and timely service. Highly recommend the work of Western Reserve Plumbing.
Bath, OH 44210
This is my second time using Cleveland Sewer and drain, the first time experience was amazing and we've recently moved and needed their service. Once again it was a very positive experience. The installation was done by Chuck and Ethan they are very thorough, knowledgeable, extremely efficient, courteous and professional. We couldn't be happier! blew me away with there customer care from first call to the completion of installation.
Cleveland, OH
Great and quick service and didn't rip me off. Showed up when he told me he would and left a clean work area
Cleveland, OH
Sam replaced our old bathtub drain pipe setup that was continually clogging all of the time. we are very happy with our new drain set up and it was a pleasure working with Sam in our home. Sam performed fast and professionally. the price didn't break the bank. great service.
Cleveland, OH
My husband and I are so impressed! Would give them a 10/5 stars if we could. We just had ductless AC units installed. Everyone was extremely professional, and very hard working. I would use them again for any heating, cooling, or plumbing issues. Highly recommend!
633 Broad St, Elyria, OH 44035
If you need a professional, DO NOT call Wyattworks! I called, talked to a man there who listened to my problem and acted like he could come out to look at my well pump. He then asked if he could call me back in just a few minutes to set up an appt. and of course I said yes. I gave him my phone number and waited .... and waited .... and waited. I finally called them back to make sure they had my correct phone number and the woman who answered put me on hold, came back and said she would make sure he got the right phone number. Long story short, I never received a call back from Wyattworks. Not a very professional company in my eyes!
1372 Lloyd Rd, Wickliffe, OH 44092
My tenant reported a backed up sink and toilet. They were very nice on the phone. The team got in and fixed the clog quickly. May tenant was very happy with the service.
35790 Curtis Blvd, Unit A, Eastlake, OH 44095
I used Beck for quite a few things in a house and apartment I purchased this spring. Easily spent $15k-$20K with them. New generator, wiring updates, phone line installation, ceiling fan installations. They were out here close to 10 times. Lots of positive experiences. Some minor issues early on that Josh made allowances for which was much appreciated, but some negative ones that were sent to Josh via email to which he has decided to not respond. The good -Installation and wiring is largely professional. -Staff is polite -Josh pretty responsive -Office staff is great to deal with Struggles -Left gate open, letting dogs out to roam for hours, no apology acknowledgement. -Generator breaker box looks like a beaver chewed it, no offer to fix -Trim on house not re-secured properly when installing phone lines -No show/no call for appointment -$150 travel charge every time that is not credited to work done (I live close to the office not sure how that $150 is justified) -Cross wired a switch box that was a fire hazard. I don't want to hammer Josh too hard here, as he has done some good work and made efforts to fix mistakes, but I really work to support small businesses and when the owner shuts me down, declines to respond to my concerns when I call him, he creates a frustrated customer.
7165 Ridgeview Dr SE, Waynesburg, OH 44688
This was one of the most horrific companies I have ever dealt with. They constantly harassed me from the day I requested a quote, even asking for reviews prior to coming out to my house. Had about 15 texts a day? Total was a LIE. It was $7,100 for a junky Goodman. Local installers all had a horror story about them, and in searching BBB and Yelp their record is one of the worst for any companies I've ever seen. I find it disgraceful that big box stores do business with degenerate companies like this with low bbb ratings that they have and shady practices. Even their workers are screaming to the abiss. Do your research and run the other way. Make sure if you choose them you check your serial number on your model is not something else in a different box or get ready to go to court. Wouldn't trust them to take out my trash!
11701 Royalton Rd, North Royalton, OH 44133
We were made to use these plumbers from our home insurance to fix 3 low pressure faucets. 2 technicians came. One technician fixed the 2 faucets with no issue. However the other technician Kevin in trying to asses the low pressure issue with the kitchen faucet proceeded to snap and break off the pull-out spray handle using Channellock type pliers. If that was not enough he then allowed the spray hose to fall back into the main unit spout where it became stuck. He then spent 30 minutes using needle nose pliers and a flathead screwdriver in a futile attempt to retrieve the broken off connector and spray hose, scratching up the main unit in the process. Eventually he gave up, declared that he broke it, and that the company will cover the cost for the same or comparable brand model. The model is discontinued from the manufacturer. We contacted the owner/manager TOM who never apologized, WAS VERY RUDE TO MY WIFE, NEVER RESPONDED TO MY PHONE CALLS OR EMAILS and sent in a fraudulent report to our insurance that this is normal wear and tear. KEVIN BROKE IT BEFORE KNOWING WHAT THE ORIGINAL PROBLEM WAS. Our insurance will cover a basic and cheapest replacement unit. TOM and Axis Plumbing refused to cover the difference for the comparable model despite us reaching out to him through phone and emails. Tom is knowingly lying to the insurance protect his own interest which is FRAUD. We spent $75 for the service call for them to break our faucet and now we have to buy a new one for their mistake. TOTAL COST OF THEIR MISTAKE APPROXIMATELY $1000.
Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.
Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.
Do NOT ever use these plumbers. Late to appointment, extremely arrogant, broke our property, now refusing to fix it or make it right.
Attached are photos of KEVIN breaking our faucet, the broken spray handle with damage to the main unit, and the last photo showing a non-broken, working spray handle from our matching other unit for comparison.
7525 Granger Rd, Valley View, OH 44125
the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.
14 Corporation Center Dr, Broadview Heights, OH 44147
Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.
445 Griswold Rd, Elyria, OH 44035
I did not care for the young man's attitude who came out to fix my leaky outdoor spigot and to attach the utility tub to the basement floor. He said my basement floor was uneven therefore the utility tub could not be attached to the concrete floor. He recommended that I put a piece of wood or something down to steady it. I asked if he had something in his big white truck that he could use to make the floor even. He replied no. I found that very odd because good plumbers are able to do amazing things. When he got to the leaky outdoor spigot, he told me I had old pipes that needed replacing and it would cost me about 750 dollars to do the job the right way. However, if he attempted to just replace the spigot alone and something went wrong while he worked on the spigot, his company would not be liable but I would still owe about 400 dollars. I told him I wasn't expecting to pay that amount. He insulted my intelligence by saying that anytime I call a professional out, I should expect to pay a large amount of money. This sounds like bad business to me. For his information, I have always had professionals to work on my home . I do not allow just any jack legged person to work for me. I have lived in my home for thirty years and I trust the people I allow to work in and outside my home. I will not be calling your company anymore and by the way teach that young man some manners.
Cleveland, OH 44118