Best Water Filter Services in Cleveland OH

I hired Buckeye plumbing to install a kitchen sink and faucet set I bought from Costco (whose quality of products I find to be excellent) for my 83 year old mother in her home in Akron. Because of poor communication on their part, I thought I would let others know their policies
(1) they charge a $75 fee for coming out, and if you accept their bid to do the work, it is not credited to the job. Based on this lack of information up front, they agreed to refund us $37.50 of that show up fee.
(2) Although when my 4'10 95 lb mother found a week later that when she turned on the hot water it leaked - she made the normal assumption that it was a problem from the previous week installation. However, Buckeye plumbing insists on charging $75 to come back out regardless of what the origin of the problem is.
(3) Even though they agreed to do the installation - which in our case they charged $350 for installing the sink/faucet we supplied- they only guarantee the complete job if you buy the materials from them. Hence they assume that anything that goes wrong is the materials and not their plumbing work unless you can prove to them otherwise.

In summary, they answer the phone promptly, they show up when they say they will, and the owner called me back to explain all of the above -after the fact. I gave a 2 star rating because they should explain everything up front, I think over $450 in the end to install a sink/faucet is too expensive, and they charge extra for basic customer service.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Joe was extremely helpful and knowledgeable! Highly recommended.

I will use him for all my plumbing needs in the future. Very open and willing to help.

Incredibly responsive, quick service. Took care of everything the right way. Will gladly use their services again if needed and will recommend to any who need's plumbing assistance.

Joe came out for our plumbing needs in our gutted master bath! Joe did an amazing job!  He is wonderful and the most knowledgeable plumber my husband and I have ever met!  He added all new plumbing to a new wall, set the shower pan, added ceiling plumbing for rain head, and worked with not so user friendly products I picked out.  Joe is absolutely great  and we will never have anyone else come do anything plumbing except for Joe now.  Thank you Joe and Bers!

A wonderful business ran by a wonderful man! Dean went above and beyond to make sure an older gentlemen was taken care of, and not taken advantage of! I would DEFINITELY recommend Lewis plumbing! Fast, professional, friendly service! Thank you Dean and Crew! Xoxox

Kevin Swan is a class act.. and a lifesaver!  

After a clogged sink kept us frustrated and confused for weeks, Kevin came to our rescue.  He assessed the situation and gave us a detailed list of solutions, including estimated price. There was no pressure, only calm assurance and confidence that he could get the job done.  We hired his staff to come fix the problem and they did so.. same day!

My husband and I were both impressed by Kevin's professionalism, knowledge, and by the way he educated my husband during his inspection.

It's nice to know there are companies like WRP out there who will handle your dirty work with a smile.

This is my second time using Cleveland Sewer and drain, the first time experience was amazing and we've recently moved and needed their service. Once again it was a very positive experience. The installation was done by Chuck and Ethan they are very thorough, knowledgeable, extremely efficient, courteous and professional. We couldn't be happier!  blew me away with there customer care from first call to the completion of installation.

Quick response to an inquiry about installing a new whole house water filter and same day service. Thanks a ton!

Sam of 7 Feathers Mechanical has come to rescue several times for me, and his work is excellent. He cleared toilets and clogged sewer pipes for me several times, and came out at an hour when no one else would. He also redid my kitchen sink plumbing. I'm not one who really loves plumbing all that much, but when he was finished I looked at his work and the first word out of my mouth was, beautiful. He just neatly fit solid pipes in there just how they should be so I could also use the under kitchen sink space for other things and not worry about it interrupting the plumbing. Sam was there for me when I needed him and he did stellar work at a fabulous price. I can't possibly be happier with the service he provided. Please use 7 Feathers Mechanical!

Hired Geisel to install some fixtures and fix some mistakes another company made. Geisel got the job done, showed up when they said they would, and were respectful, friendly and knowledgeable. If you want it done right the first time - call Geisel.

Called Wyatt plumbing and they got to my house asap. Turned out I needed a new water heater and other things. Joshua and josh were soo professional and kind. They gave me 3 different ways to fix the problem with 3 different prices. We were very very impressed with them from beginning to end. Cleaned everything up also. The next day our water stopped and some one came as soon as they could. It turned out that our 20 yr. old pump. Couldn't keep up with the new system. So they were able to replace that right away. We will use these guys for all plumbing needs from now on!

Josh got here faster than I can have a pizza delivered. Excellent service, very friendly, good price. Highly recommended. Yes, I will call him again if needed.

Great and easy to work with. Would definitely recommend.  Had sockets replaced and it was very straight forward.

I called on the 15th to inquire about unclogging a bathtub. They weren't able to even send anyone out to give me a quote until the 26th. Every other company I called was able to send someone out within 24 hours. Not impressed at all.
Editing to add: I just received a call from these guys to say that they are backed up due to COVID, which I totally understand. However, the two-star rating stands now more than ever. They offered to remedy the situation by removing someone else from the schedule and giving me their appointment time if I remove my review. That's a pretty dirty business tactic, and I'm sure the person whose appointment I would have taken wouldn't have been thrilled either.
Editing again to add: any business owner that has to resort to labeling a reviewer as miserable because they won't retract an honest review should be embarrassed. I'm happy to say someone came out the next day and fixed my problem for much less than I would have been charged through Sal's.
I genuinely hope that in time you're able to learn how to take constructive criticism without lashing out at your customers like a spoiled toddler.

Due to our home warranty, we were saddled with this company. They have come out to fix the same issue twice now and apparently it was never fixed accurately. I came home yesterday and the same hose they claimed to have fixed had leaked enough to drip to my first floor causing water damage. When I called to report the issue, the woman was very rude and put off that I would call in with a complaint. She asked why I didn't check the technicians work to make sure it was done correctly. Well, seeing as how I'm not a certified plumber, how am I to know the ins and outs of what he did? She then told me, clearly, you know nothing about plumbing. Instead of offering to send someone out to fix their mistake, she said what do you expect us to do? A legitimate company would apologize and send someone immediately. Instead, she continued to put the solution back on me. That $60 copay through my home warranty will now cost me thousands to repair in water damage. Steer clear of this company!

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

Do not Use Heights Plumbing, LLC - BEWARE (University Heights)

Review for Heights Plumbing, LLC:

Spoke with Matthew, (the owner) who told me up from that there was an $85 service charge. Normally, I wouldn't even hire someone who charges a service charge but the water lines were frozen . Most of the time, when you have a company do the work, they either lessen the charge or deduct the \service charge from the invoice because they got the job. He sent two men (who were professional) to replace two 18 cpvc pipes which were frozen. It was a very simple job.They didn't have to cut through walls, floors or do any additional prep work. The pipes were in plain sight in the basement. They were here approximately 1 hour and 15 minutes (actually an hour because they ran outside to their van three times to get tools). He charged me $305 and didn't want to come down on the price. He told me on the phone (prior to them coming here) he would be very reasonable. I was willing to pay and additional $100 (total $185) which is still excessive for an hours with of work. He preys on people who have an emergency and he is not a person of his word (charging excessively for the service). Please boycott his company because he is a dishonest, uncaring and unreasonable business person.

He also advertises as fix it fast for plumbing/plumber services on Craigslist. Just in case the number or company name is not listed in the ad show contact info Please do not use his service. Consumers have to stick together to stop greedy, selfish business people.