Best Tankless Water Heater Installation in Cleveland OH

We lost water in our house Friday evening.  They showed up at 9:00 AM Saturday.  Replaced well pressure switch and water logged pressure tank.  After testing system, they found the well pump had burned up.  It was 20 degrees outside and they were not too excited about replacing the well pump on a Saturday in the cold.  They had it done in less than 2 hours.  Very professional, capable, courteous, friendly.  These guys are the best!!!  Highly recommend!!!

These guys are awesome! I hopped on the website in the middle of the night and was able to schedule an appointment for the very next morning. Jon was fantastic to work with. He replaced the parts that needed it and gave an honest assessment of the situation with clear recommendations that made a lot of sense. He didn't waste any time getting the job done. The whole experience is one that I hope every single customer gets.

Overall, easy to schedule, quick to respond, and prices are given upfront, and every person I've spoken with or interacted with was professional, courteous, and helpful. I'll be using them for all my plumbing needs going forward.

They are nice people, very professional. Came on time and did good work. But beware how they charge. They parse out every different action, each of which triggers a significant fixed separate charge.  First it's $80 just to come out.  Then it's $215 to install a toilet. But wait, toilet installation needed the pipe snaked, which only took a few minutes but still incurred a separate $190 charge. Nearly doubling the bill. By the time you're done, it's $500 for 2 hrs of work (plus the first inspection trip).  Lesson learned. Next time I'll try finding someone who charges by the hour instead.

They did a great job starting with the salesperson Jim.  Because I was working with my home warranty company, the process was a pain and a few contractors disregarded me for that reason.  Jim was very thorough during the sales process and reassured me he would do whatever was necessary to work with the warranty company.  He followed through with his promise and even negotiated double the reimbursement from the warranty company than another contractor had.  I know it was time consuming for him but he never complained.  Two other contractors I had out previously, continually expressed their dislike for working with warranty companies.  Although I understand the difficulty, I found their complaining very unprofessional.
After the sales process I called Ber's to compliment Jim and the owner himself called me back to tell me he was grateful for the feedback.
The installation process was smooth, the communication was clear and timely.  They were very clean, using tarps to cover their entire walkway throughout my house.  The job site inside and out was left spotless.  They completed the work sooner than projected.  Overall it was a great experience and their price was right in line with the market.
Ber's came highly recommended to me and I highly recommend them.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

We had a leak from plumbing connected to our tub&shower. The leak caused damage to our 1st-floor kitchen ceiling. Thanks to  Bob McHugh for responding to our call &scheduling the repair. The leak was serious.  Greg and Craig arrived on time & fixed the leak as if they were superheroes.,well organized and so efficient. In a short time, we were shown the finished job successfully fixed and saying good-bye. Stay well McHugh plumbing! Thank you

Had to call on Thanksgiving for a plumbing issue, and Tim from Ohio Buckeye showed up within 30 minutes!!  Was very gracious, extremely thorough and professional!!  I would highly recommend this company!!  Absolutely saved the day. Thank you thank you thank you !!

Sam of 7 Feathers Mechanical has come to rescue several times for me, and his work is excellent. He cleared toilets and clogged sewer pipes for me several times, and came out at an hour when no one else would. He also redid my kitchen sink plumbing. I'm not one who really loves plumbing all that much, but when he was finished I looked at his work and the first word out of my mouth was, beautiful. He just neatly fit solid pipes in there just how they should be so I could also use the under kitchen sink space for other things and not worry about it interrupting the plumbing. Sam was there for me when I needed him and he did stellar work at a fabulous price. I can't possibly be happier with the service he provided. Please use 7 Feathers Mechanical!

Been using them for nearly 20 years and they are consistently excellent. They maintained our original hvac system, and then sold, installed and have been maintaining our new system. Excellent service and care all the time.

Our boiler was having a problem with the igniter and was failing to work on New Year's day.  We placed a non-emergency call (outside temp was in the 40s - we could wait until the 2nd.  We got a call back on the 2nd and they had a window and sent out Joe.  They couln't have sent a nicer guy... really pleasant and polite.  He figured out the problems we were having quickly, took the time to explain and demonstrate, got the parts ordered and was back in 2 days and completed the repairs.  He ran into a few snags (old rusting pieces in our system) and had to run out to get unexpected replacement parts, but finished the job so we'd have heat that night.  I can't say enough good things about them, and will call them for any and all plumbing issues.

We have used Hofmann Plumbing multiple times and they always exceed our expectations.

We've worked with Rodney at least two (2) times for different jobs in the last 3 - 6 months: (1) Water Heater replacement and (2) Vanity / Shower Trim Kit/Drain install - and he is fantastic and does amazing work.

Very attentive, communicative and detail oriented, which is great to see. They treat your house like it was their house. Came with shoe coverings, face masks, etc. - always super professional, quick, on-time and deliver. Highly recommend Hofmann to anyone!

Sean was super helpful in helping me fix a toilet at my mother's house.  He was responsive, personable and professional.  I thought he did a thorough job, explained to me what he was doing and his price was very fair.  I would highly recommend!!

Used Wyatts based off positive reviews.  They did not disappoint. Service was timely, fair, and trustworthy. The tech assigned, John, was pleasant, knowledgable, competent, and respectful of his surroundings. Will use again and recommend to others.

Our boiler was running continuously and then all of a sudden it shut off. Troy came to look. Said we needed a part and a clean. We were misquoted for the cleaning. At the diagnostic appointment , Troy said it would be around $90 and the next day it was like 200 and something. Two weeks after we had completed a $500+ repair the issue started back up again. I called back to see if he could come back and Josh (owner I assume) was very pleasant and said he could send someone back and he remembered the job but didn't confirm my address. I called him back within hours and text him to see if he could come sooner but I never heard back from him. A different company was able to come and diagnose the issue saying that a valve wasn't completely closed and that there was water going into the boiler which had to be drained which was the source of my issue. It cost us $150. Very dissatisfied.

They recently serviced my furnances in a not so easy attic access. They did very good work and the technician was professional and explained what they were doing

Looking for a fly by night contractor. Look no further. This company will charge full price but end up only do a fraction of the work. We asked that they share some camera footage before jetting our drains and they didn't share anything and came out and jetting one downspout for under a half hour for $800 dollars. It's not clear if that is the price per drain or the half hour rate because they never sent an invoice. They also strong armed my wife to give them a check before they left, even though they only jetted one (already cleaned a year prior) downspout, which probably didn't even need to be cleaned. I asked for them to share the footage before starting the work, but they did not. When I said I was disappointed that they did half the work for the full price they didn't respond to multiple requests for the paid invoice for our records. This company is a scam, we've had great experiences with a numerous plumbers in Lakewood, we should have ignored a recommendation to call Chris Baggot and Northeast Plumbing and Mechanical. I'm reporting this scam artist to the BBB. Avoid them at all costs.

I payed $90 for them to come out and provide an estimate to fix a shower leak, a hot water dispenser and a dishwasher clog.

They could not do anything with the dishwasher which is understandable but to fix a leak in the shower head was $290(though the part cost $20 at Home Depot).   To install a hot water dispenser which I already had the part, it was $250.

I just ate the 90 estimate fee and choose not to pay these ridiculous prices.

The response time from McPhillips was excellent. The personnel that I have spoken with were courteous and professional. Their estimate on my work was lower than the other companies that I had contacted. Work was completed on time. Clean up after the job was also excellent. I would highly recommend.