Description

Locally Family Owned & Operated · Free Estimates · A+ BBB · Lic. OH 36619, Insured & Bonded. We are your one-stop plumbing shop for all residential, commercial and emergency needs. Specializing in: Drains, Clogs, Sewers, Video Camera Inspection, Hydrojetting, Water Heaters, Sump Pumps, Shut Off Valves, Water Leaks, Gas Leaks, Garbage Disposals, Toilets & Urinals, Tubs & Showers, Sinks & Faucets, Frozen Water Lines, Winterization, Boilers, Tankless Water Heaters, Excavating, Reverse Osmosis Systems, and more.

HISTORY

Established in 2008.
Celebrating over 10 years of business, Plumbing 911 is proudly family owned and operated and servicing all Northeast Ohio including Medina, Summit, Stark, Portage, Cuyahoga, Lake, Lorain and parts of Geauga counties. We look forward to servicing your home and/or business and know that our customer care and high-quality workmanship will prove us to be your exclusive plumber.

ABOUT BUSINESS OWNER

Keith and Karen Miller are the owners of Plumbing 911. As a family owned and operated business, we would never send someone into your home unless we know, like and trust them with our own home and family. You can be confident in our skilled technicians expertise and knowledge to insure quality workmanship is executed to our highest standards.

Keith Miller is a Master Plumber with the state of Ohio and is also a Certified and Licensed Flood/Water Restoration Specialists. With years of expertise and hands on knowledge at work, he specializes in all plumbing needs from something as small as a leaky faucet to as major as a house flood or sewer line excavation.

Karen Miller is the Office Manager and Marketing Specialist. As a past student of Cleveland State University, Karen had an internship at American Greetings in 1998, which turned into a full time job for over 11 years. In 2008, she partnered with her husband and became female owner of Plumbing 911.

SERVICES

Plumbing inspection, Plumbing repair, Water heater repair, Plumbing installation or replacement, Water heater installation, Hydro-jetting, ,

Reviews

Angela D.

03/12/2022 12:00:00 SA

This company advised to put a camera into our main sewer line to find a clogged pipe. We were charged $252. The plumber advised not to snake the pipe he felt it wouldn't work. He advised to dig up the pipe $6,000.
We called a honest plumber who snaked the pipe for $155. Now our clogged pipe is clear.

Dan D.

12/04/2020 12:00:00 SA

I payed $90 for them to come out and provide an estimate to fix a shower leak, a hot water dispenser and a dishwasher clog.

They could not do anything with the dishwasher which is understandable but to fix a leak in the shower head was $290(though the part cost $20 at Home Depot). To install a hot water dispenser which I already had the part, it was $250.

I just ate the 90 estimate fee and choose not to pay these ridiculous prices.

Janiece R.

10/05/2020 12:00:00 SA

We set up an appointment with this company after telling the young lady on the phone what the problem was and gave her our names, email address and address of the property. The appointment was set and we even received an email. We later received a phone call saying the appointment has to be canceled as the company is narrowing down their service areas cause they are so busy. They weren't too busy when there were same day and next day appointments available.

If your Yelp profile 'areas serviced' includes where my address is as does your website, AND you set up an appointment (only to cancel it later), then what's really going on? Is this some type of redlining? Something else?

Anthony J.

10/25/2020

Great way to do business!
Being a owner of a plumbing and electrical company myself I've never had to write a review of another plumber. But I am glad to do so for these guys. I called them to book a service call for my Aunt that just lost her husband ( my Uncle). Knowing the Ins and outs of a professional company's let me say I was impressed. From the phone call to the tech that came to the door,
5-star! Always communicated with me ( I was paying) and respectful to my Aunt. The faucet I ordered for my Aunt was defective but the tech waiting while she went and got another. The Professional Courtesy throughout the entire process was second to none. Thanks guys

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