Description

Locally Family Owned & Operated · Free Estimates · A+ BBB · Lic. OH 36619, Insured & Bonded. We are your one-stop plumbing shop for all residential, commercial and emergency needs. Specializing in: Drains, Clogs, Sewers, Video Camera Inspection, Hydrojetting, Water Heaters, Sump Pumps, Shut Off Valves, Water Leaks, Gas Leaks, Garbage Disposals, Toilets & Urinals, Tubs & Showers, Sinks & Faucets, Frozen Water Lines, Winterization, Boilers, Tankless Water Heaters, Excavating, Reverse Osmosis Systems, and more.

HISTORY

Established in 2008.
Celebrating over 10 years of business, Plumbing 911 is proudly family owned and operated and servicing all Northeast Ohio including Medina, Summit, Stark, Portage, Cuyahoga, Lake, Lorain and parts of Geauga counties. We look forward to servicing your home and/or business and know that our customer care and high-quality workmanship will prove us to be your exclusive plumber.

ABOUT BUSINESS OWNER

Keith and Karen Miller are the owners of Plumbing 911. As a family owned and operated business, we would never send someone into your home unless we know, like and trust them with our own home and family. You can be confident in our skilled technicians expertise and knowledge to insure quality workmanship is executed to our highest standards.

Keith Miller is a Master Plumber with the state of Ohio and is also a Certified and Licensed Flood/Water Restoration Specialists. With years of expertise and hands on knowledge at work, he specializes in all plumbing needs from something as small as a leaky faucet to as major as a house flood or sewer line excavation.

Karen Miller is the Office Manager and Marketing Specialist. As a past student of Cleveland State University, Karen had an internship at American Greetings in 1998, which turned into a full time job for over 11 years. In 2008, she partnered with her husband and became female owner of Plumbing 911.

SERVICES

Backflow Services, Bathtub & Shower Repair, Drain Cleaning, Faucet Installation, Garbage Disposal Repair, Pipe Installation, Leak Detection, Sink Installation, Toilet Installation, Water Heater Installation, Bathtub & Shower Installation, Drain Installation, Emergency Services, Faucet Repair, Gas Line Services, Pipe Repair, Sewer Services, Sink Repair, Toilet Repair, Water Heater Repair, ,

Reviews

Ebenezer D.

05/11/2022 12:00:00 SA

They sent in a polite, skillful plumber who really knew how to fix things. He gave me two options, one temporary and another more definite. I chose the more definite solution and he got it done quickly after he came back with the materials. I highly recommend this family-owned company!

Camille F.

7/16/2021

The team was very responsive and sent a technician quickly. He was excellent; he explained the issue and fixed our problem quickly. I highly recommend this company.

Holly L.

09/10/2022 12:00:00 SA

These guys are awesome! I hopped on the website in the middle of the night and was able to schedule an appointment for the very next morning. Jon was fantastic to work with. He replaced the parts that needed it and gave an honest assessment of the situation with clear recommendations that made a lot of sense. He didn't waste any time getting the job done. The whole experience is one that I hope every single customer gets.

Overall, easy to schedule, quick to respond, and prices are given upfront, and every person I've spoken with or interacted with was professional, courteous, and helpful. I'll be using them for all my plumbing needs going forward.

Bethany L.

1/21/2021

Plumbing 911 is a great company! They were able to come fix our broken pipe the next day when other companies gave us at least a three day wait. The plumber did a fine job and we will definitely call Plumbing 911 the next time we need a plumber.

Sharon S.

1/21/2020

I called yesterday, they came in the time slot provided, they called 20 min. before arriving. Adam was very professional, he replaced the hot water tank, (and it was old and was a mess,) he updated a few things. I ask if he could replace the garbage disposal, he did. He removed the tank and the old disposal from the house, cleaned up everything. I am very pleased with the service and will call them again.

Justin L.

09/09/2021 12:00:00 SA

I scheduled to have a leak in my garage looked at and was told it would be free and a tech would be out the same day. Later received a call stating no tech would come and it would be a $89 charge to have one scheduled for the next day.

The next day received text messages stating a tech would be there between 2-4pm. Received a call at 3:45pm stating a no one would be coming to take a look a my leak.

Absolutely terrible service experience!

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