Best in Cleveland OH

I called Menyhart Supply from out of state looking for local parts for my mother in law's old shower.  Straight talk, good advice, and they referred an excellent plumber (Jim Conway at Mr. Pipeline) who happened to walk in the store just after he had been recommended!  The plumber took the parts (extras just in case) with him and the work was done today - earlier than estimated and for about half what I thought it would cost.

Thank you Jim!  

Well done!

Charlie's Drain is a hands down FIVE STAR company. I had a tub drain completely blocked and a slow moving sink drain. Called on a Sunday, thinking I would just leave a message for a Monday call back, but their weekend answering service quickly passed on the message and I had a call back from Jim within 20 minutes confirming the information had been received and they would call the next morning to confirm their arrival time.  

Monday morning Jim was onsite within an hour or so from the time the office called me. He was so efficient, knowledgeable and friendly. He had fixed both issues within about 30 minutes.

Fast forward to Wednesday, I realized that our 1st floor tub drain was now moving slow as a result of Monday's work.  Again, Jim was back at the house within a couple of hours of my phone call. He again very efficiently fixed the issue, did so with a smile and there was no additional charge for the second visit.  

Adding Charlie's Drain to my speed dial!

I hired Buckeye plumbing to install a kitchen sink and faucet set I bought from Costco (whose quality of products I find to be excellent) for my 83 year old mother in her home in Akron. Because of poor communication on their part, I thought I would let others know their policies
(1) they charge a $75 fee for coming out, and if you accept their bid to do the work, it is not credited to the job. Based on this lack of information up front, they agreed to refund us $37.50 of that show up fee.
(2) Although when my 4'10 95 lb mother found a week later that when she turned on the hot water it leaked - she made the normal assumption that it was a problem from the previous week installation. However, Buckeye plumbing insists on charging $75 to come back out regardless of what the origin of the problem is.
(3) Even though they agreed to do the installation - which in our case they charged $350 for installing the sink/faucet we supplied- they only guarantee the complete job if you buy the materials from them. Hence they assume that anything that goes wrong is the materials and not their plumbing work unless you can prove to them otherwise.

In summary, they answer the phone promptly, they show up when they say they will, and the owner called me back to explain all of the above -after the fact. I gave a 2 star rating because they should explain everything up front, I think over $450 in the end to install a sink/faucet is too expensive, and they charge extra for basic customer service.

This company is by the BEST! Tim, Mike and Kevin are all seriously amazing at what they do.  Everyone is very efficient, kind, very clean, respectful, they have fun, and they do fair and HONEST work.  I have had them out to our house to put in a new furnace, heat pump, thermostat, switch our appliances from propane to natural gas, hot water tank and a few other minor things.  I couldn't be more impressed with this company.  I would HIGHLY recommend them!

Probably the best experience I have ever had with a plumber! They went above and beyond to get my pipes back in order. I have always used my cities sewer department and Roto Rooter in the past, the 24hr availability is nice but the pricing can get outrageous and the last visit at my house the professionalism was seriously lacking and inappropriate. I got honest answers and realistic prices and will be using them in the future for all my repairs and maintenance.

KLC sent 3 people who smelled so badly of smoke and body odor, that within minutes, the house was filled with the terrible smell. They went in and out, in and out, of the house, not even walking in with one tool. Their workmanship was just downright laughable-amateur and I highly suggest you use someone else. They were hired via All County NEO Property Management (homeowners-Joe & Ming Mercer).

Hired Geisel to install some fixtures and fix some mistakes another company made. Geisel got the job done, showed up when they said they would, and were respectful, friendly and knowledgeable. If you want it done right the first time - call Geisel.

There aren't many worse feelings than hearing the screech of the mechanical breakdown of your furnace in the cold days of winter. This past weekend I was reminded of that as I was stirred from my sleep to that dreadful noise. At 5am I began to investigate and discovered the worst case scenario. The good news, I located the number to Hann and called the after hours line. I am
not exaggerating when I say by 10am, the problem was diagnosed and repaired for a fair price. Thank you Frank. I will definitely be recommending this company.

I have used Leonard's at my home for over 10 years. I live close to Meijer. They have been fast competent and fairly priced. They generally respond the same day or the next day have someone out and they understand if something is urgent.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Worked on plumbing for house I was purchasing. The house had busted pipes from the extreme cold. The work appeared complete at inspection, but once I moved in I realized the pipe had froze over again. I called them to figure out what happened and why the lines were left in the state they were and was told to find another plumber.

In short I had to break into the walls to fix the work that was suppose to be done. I realized that this line had a shutoff the was fully open that would have prevented the original break and the freezing after their work.

This company is not very thorough and does not provide very good customer service.