Best System Maintenance in Cincinnati OH

I am blown away by United Heating & Plumbing. I attempted to remove my bathtub spout and ran into an issue that twisted the copper piping behind it.

Not only were Matt and Scott very understanding, but I received excellent customer service. The response was fast, the work was quality, and the price was reasonable. I am so thankful I called them. In addition, they have a one year warranty on workmanship.

Support this locally owned small business - you'll be glad you did!

I needed a garbage disposal removed and sink repaired, so I called several places. All estimates were about the same, but G&K seemed the most friendly and professional on the phone, so I made an appointment. The plumber arrived right when he said he would, and his work was great. It ended up costing less that the estimate. I plan to call them again if I ever need plumbing work in the future.

On Friday 8/26/22 I discovered a sewer back up in my finished basement during the night. As soon as the business opened at 7:30 am I called and asked for their help. Though they had plenty of other prescheduled jobs that day they sent two very professional plumbers to my home within in a couple of hours. They quickly figured out that our sewer pipes were blocked with tree roots. They were able to clear the pipes. They did a great job. Excellent work and reasonably priced. Dave suggested a water damage clean up company who came to my home within hours. I do not know what I would have done without them. This is the second time Dave from Niesen has done work on my home over the past two years. I consider him a genius! I wouldn't call any other company.

The team was fantastic doing our install. 2 years later, trying to get questions answered and someone to come out, has been miserable. They can't answer any questions, left us hanging and suggested we didn't want the sensor that was offered at install. But it was never offered. Left us with a heat pump we don't fully understand and won't call or come out. We ended up having to take our business elsewhere.

I have no interest in calling. Both my husband and I were very nice when we called. Then being ignored upset us. You can ask Katie and your Customer Service Manager what happened. BTW, s the CS Manager, is very stern when talking and doesn't let the other person talk. She almost completely repeated herself between the two times I talked her. Assuring me, we would be taken care of. I think she tells everyone that, and then drops the ball. Worst service we've ever experienced.

First, this review does not apply to the five start service technician came to my house to fix the initial installation issues; they are for the companies' office manager and the installation lead.  I'll save you the read and cut to the chase.  If everything goes well, you are good to go.  If something goes wrong, is done wrong, or you are unhappy with something, they will kick you to the curb and say they don't want to do business with you any longer.  As crazy as it sounds, that is what happened to me.  I only wanted what I paid for, nothing more. I am very unhappy with the way the office treated me.  I highly recommend finding a place that will stand behind and correct their mistakes without blaming the customer.

The reply below does not address that I have still paid for something that was never completed, simply hooking my humidifier up to the Nest thermostat.  While I appreciate the professionalism in the reply, you can read into it and see how because it took a few times to get right, or rather put it back almost the way it was, they decided to give up and put the blame on me.

Excellent service, great personal interactions, nice detail/attention to work. They are often here same or next-day when we call. And, you should visit the Greensburg store for Pool Supplies! Wow! What a selection. Highly recommend.

I called over the weekend to leave a message for a call back on Monday, but to my surprise Gary called back within the hour. My sink was clogged but I couldn't have a plumber over immediately due to my schedule, so we scheduled an early Monday appointment. The plumber called before he arrived, I was his first appointment, and he identified the problem quickly. It was in the walls, not merely in the trap, the result of a long term issue that had built up over time. He made sure the pipes were completely clear and the seals tight before he finished up, and also identified a leak in my sink strainer due to my excessive use of Liquid Plumber (whoops). Fortunately, he had the right parts on his truck and he fixed that too. I was very pleased with the entire experience!

Have had HELP to the home three times.  Once for a shower repair.  Excellent communication, reliable, on time, but seemed a bit pricey.  Had them out again for an HVAC issue.  Buying their annual plan differed cost.  Again, great communication, reliable on time.  Had them out a third time when AC was not working properly.  They charged $485 for a thermostat that should have cost no more than $150.  So good company - Safe, reliable, etc.  BUT VERY EXPENSIVE!!!

My thermostat went out around 1115 on a Friday night. I called several heating and air-conditioning companies that advertise 24 hour service. Apollo was one of those. After my initial call I did not receive another call from Apollo. I called several times to check on my service call. I was told they were unable to contact the technician. At 1:20 AM I called Apollo back and canceled my call. I explained I was going to bed. At 7:30 AM the next morning they called. Of course this woke me up since I was up late the night before. I wasn't happy about being jolted awake by a ringing phone and I couldn't understand why they didn't grasp the meaning of a canceled call.
I'm still not sure why they would advertise as being available for 24/7 calls. Please keep this in mind if you decide to use this company.

I I wouldn't give one star but I had to give a rating ! They came out worked 4 hours on the job . Supposed to be professional . He was doing a drain clean out . He couldn't find the clean out . So I found it in about less than 2 minutes . I had to pull the toilet that I just installed . Because he couldn't find a clean out . He started sneaking my drain . Couldn't get the snake through and told me the bottom of my pipe was gone and that I would have to pay a minimum of $8,000 to have my whole line dug up. I called a different company they came out they found that the clean out cap had fell down in the pipe they pulled the pipe out cleaned out my roots in about an hour and everything's fine . So I don't have to dig my whole yard up . I called and talked to the owner and he told me there was nothing he was going to do to help me he would not refund my $275 so I ended up paying $275 + 550 to have a simple drain clean out so no don't have Spartan do your work for you !

I needed a tub faucet replaced. I had one from Home Depot for20.00. It was defective. It was replaced and although the service call was 59.00: I was charged 184.00. It way over what others charge.

Installed my furnace incorrectly.  Caused fumes to back up in house, had another company come and correct the problem.

Schneller takes care of all our heating and cooling problems. After dealing with them, we would not call anyone else. In answer to our call recently, Jeff came out in a matter of a couple of hours. He took care of things. Needless to say we were very happy.

A little disappointed with this company. I was quoted a price of $150-180 for replacing a valve and dishwasher hose under my kitchen sink. Once the technician got there the price went up to $220 because of the valve replacement which was supposed to be included in the original quote.  Once the tech looked at the pipes we didn't need the valve afterall but still was charged the original $150 that was supposed to include the valve replacement. The technician was literally in my house for 10-15 minutes max. I understand service calls, parts and labor but $150 charge was ridiculous in my opinion for what was done. Needless to say I will not be using this company again which is disappointing because I was really hoping to find a reliable trustworthy plumber for future jobs in my house.

NEVER USE THIS BUSINESS FOR ANYTHING. I was quoted a price, paid for some materials, and the work was never completed. I had to pay 2 extra reinspection fees because I was too nice, and let him drag the job on and on. I finally wised up and got someone that knew what the were doing.