Best Septic Tank Services in Charlotte NC

I LOVE working with these guys.  They're super-professional, efficient and respectful of my time, and they keep the business in the family, which I love. And LOCAL.  Love that, too.  They are chock full of knowledge and are very candid in their estimates and work required to get the job done.  I couldn't be more pleased with the install they did for my gas stove.  Any time I have a plumbing issue, I call ONE number and they're it.  And those CROCS, y'all.  A+ service, highest possible recommendation.

Really friendly and good people but had a bit of a rough experience with them. Made an appointment to have my disposal looked
at because it was making a terrible noise. They waited all day to tell me actually we can't make it out today. Which is fine, things come up.

But Then when they finally did come the next Monday , the tech seemed incredibly confused as to what was going on, disappeared for 10 minutes and then said my supervisor said we can't fix your disposal but i can put a new one in for $500. I said no thank you and decided to just watch a YouTube video and see if i could do it myself. I found a metal toothpick wrapped around the blade and got it out and everything is fine now.

Kind of feel like they tried to upsell me. The tech didn't even look inside the disposal. Just turned it on once and then left to make a phone call.

This would be a five star rating if they would have taken their coupon. E.R. Plumbing had a $50  off your $200 repair web coupon. My bill was over $280 dollars. The plumber had to call his boss to see if they would take the coupon. They would not take the coupon because the repair part of the bill was only $195.00. Refusing the coupon was not a great way to gain customer loyalty.  If the repair was 5 more dollars I would have been able to use the coupon. What stops them from always setting the repair price just below the coupon price. This is my second time using E.R. Despite the plumbers great service and work I will think twice before calling them next time I have plumbing need. Because by them not taking the coupon it just left me with bad feeling.

My garbage disposal was malfunctioning so I called Roto-Rooter. They came over quickly (earlier than they said actually). He fixed the problem in a timely manner. I felt it was a bit pricey at $200 but I don't really know the going rate. Either way my problem is gone. I will use them again if need be.

Thanks to Pay Less Plumbing for prompt service and reasonable prices.  Their service professionals were pleasant and efficient.  They are now our go-to plumbers!

I love posting about a positive, affirming experience... ESPECIALLY with a small business.

That said, here one is!  As a new home owner, I have had a recurring nightmare about breakdowns of major home systems, especially roof, plumbing and electrical. My fear is, no matter how much I save while I recover from my purchase, it still won't ever be enough. I received a Home Warranty as a  gift (Is it ever, really? he says will an embarrassing level of cynicism. Lol). In my first year in this home, I have had occasion to use the warranty twice: air conditioner and, more recently, plumbing. TWO plumbers have been here over the past month. The 1st came 3 times and still didn't fix the problem which had every point of my water system back up. My laundry room was underwater at one point. The City got involved and were VERY helpful and gave me amazingly educational info about how my system ties into their water sytem. They did a dye test from my toilets to show me where the problem lies. It was clearly on this end. I literally almost came to blows with the 1st plumber, TNT in Charlotte whose owner's name is Garland. He was rude, dismissive (told me to shut up and go in the house) and utterly FAILED to fix the problem. Subsequently, three weeks later, the warranty company sent out a 2nd company without a service fee. RELIABLE PLUMBING was just that, reliable. They were here 5 hours, well into the darkness, changed out 2 sets of equipment and rootered down almost 100 feet to just before the street. They were polite, professional and -most importantly- FIXED the problem! My bill: $0!!!!

Shouts out to Jason Hancock, owner of Reliable Plumbing. He is young, hungry and holds great promise for a successful plumbing enterprise in Charlotte City.  I highly recommend him.

Note: I was not paid for this endorsement. Lol

The city of Greensboro stopped by my house to let me know I was having a plumbing problem, on my backside neighbors house. The bright before I called Doug. He was out the next morning advocating for me with the city of Greensboro and the drainage in my neighbors yard. He not only fixed the issue but let the city know their part needed work also. Saved me hundreds of dollars. Friendly, honest and hard working. He is now my go to plumbing guy!!

Our main water line broke, resulting in a super high water bill. After consulting several plumbers, Ken and his Pro Plumb Plumbing team were the most responsive, and the most affordable!

Less then half of the next lowest estimate!

But, don't let that fool you - It is NOT representative in the QUALITY of their work! He was AWESOME!

Ken and his team were RESPONSIVE, TIMELY, PROFESSIONAL, COURTEOUS, and EXCELLENT!!  He even threw down grass seed when finished.

I will DEFINITELY be using Ken and his services again, and will be referring him to ANYONE in need of quality, professional and affordable plumbing service.

Thank you Ken and the ENTIRE Pro Plumb Plumbing team!!

Tristan was the plumber that came out to my house, I thought I had a pretty bad plumbing issue & although it turned out to be a simple fix -- Tristan took the time to explain everything in a way I could understand,  show me how to fix it on my own should the issue occur again, waited for my dishwasher to run to make sure the problem was 100% solved & then checked on the plumbing under my house to make sure it was up to date (at my request which was not apart of the initial booking). Extremely friendly & knowledgeable, called me about 45 minutes before arriving which was perfect. Very upfront about the costs & no hidden fees. I would ABSOLUTELY recommend Transou's Rooter & Plumbing to anyone & will 100% be using their services in the future!

When your toilet backs up, and the plunger doesn't help, it's frustrating and even scary. Called One Call Plumbing. Chuck was at my house within a half hour. Friendly, outgoing and knowledgeable guy. Had everything working in less than an hour. Super guy.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

I recently had issues with my water heater.  North Meck plumbing was able to come out and provide an assessment and estimate on the work.  Within a very short timeframe...the work was scheduled and my new water heater was installed.  The North Meck team (Hal, Dave, Tim) did an amazing job.  
Also, I needed other work performed and they were able to replace the water connections for my washer!!!  The work was done very professionally even with the limited work area.  
North Meck Plumbing has always been very reliable.  I would recommend them for any plumbing related work!!!

10-7-22. Toilets plugged up and would not drain. seemed like a septic tank issue. Chris Vitari and a helper came out, located the tank, found a problem with a blocked baffle, cleared it and pumped the tank. Quick response time, diagnosis and partial solution. Suggested cleaning the inside pipes, via the clean out. Had the technician Shane come out and clean the pipes. Like a Roto Rooter on steroids. Seemed to do the job. Again, fast and accurate diagnosis and fix. This is the best plumbing business I have dealt with in my time in Rock Hill area. Not cheap but no surprises.

They charge a trip fee and won't offer any estimate on the phone. They work on a 'flat rate' and you won't know what that is until they get there. And now I know why.  

Their rates are extremely high.  And, of course, you have to pay the trip charge if you don't let them do the work.  

I believe they refer to this as a 'bait and switch' scheme.  

Why not tell a client what hourly rate your 'flat fees' are based on?   Had I known they charge $150-200/hr. I never would have authorized a trip to our house.  It's a bit dodgy.  

I learned my lesson.  Know the hourly rate before getting someone to come out.  All of this work is based on the hourly rate and some companies like to pad their hourly rates in case their employee is not as fast as the market.  

I do not recommend this company.  Call around and work with someone that won't hide behind a 'flat rate' billing system.

Once again 1st Choice Plumbing provided me with excellent service in repairing a broken toilet.  Hunter was awesome and did an excellent job. He is very respectful and knows his job. Thanks young man!

We had a ceiling fan stop working in our master bedroom. Scheduled an appointment to have it replaced. The CSR said they charge $69 to come out and a ceiling fan replacement would run about $400. When the tech arrived, I told him what the problem was. He then told us that to even look at the fan/switch would be a $300 troubleshooting fee. When I questioned this he said  the fee was non-negotiable but stated a few times he would cut us a break on the work. He proceeded to remove the switch cover, touched the wires with his voltage meter, and told us you need to replace the fan and switch...Which we already knew. So he charged us $300 for 15 minutes to confirm what we told the CSR over the phone. When I called customer service to inquire about the $300 trouble shooting fee I was told that the electrical team would waive it. The CSR from the electrical team told me she had no authority to waive it but a manager would contact me. We will see if that happens. I have since scheduled the work with another company for half the price.

David Hargraves ghosted me after we set up a time for a septic inspection.  He gave me a price, we set a date and time, then he never showed up.  He has not replied to my further emails. I wouldn't recommend him for any work if your time is valuable.

We called them to fix a leaking faucet in the shower and because we had gotten a recommendation to replace our shut off valves. Matt was very friendly, professional and courteous, and he checked the shutoff valves and informed us they didn't really need to be replaced. Gotta appreciate someone who isn't after every dollar he can get!
After putting in a new shower kit, it was still leaking. Rather than blaming our house for being old and faulty or something like that, he blamed the kit he had just put in. He did the whole procedure again with another new kit, at no extra charge, and that was the end of the leaking faucet. Including the dispatch fee, it came to $250. Not the cheapest fix or most exciting way to spend my money, but I know nothing about messing with plumbing. The 5 stars is for the friendly and professional attitude and especially for the honesty of not charging me for shut-off valves that I didn't need.

Ive seen some bad flooring jobs online and this one is right up there. Horrible quality flooring and a horrible job installing. They Even left cut marks on my deck where they were cutting the flooring.