Best Septic Tank Repair in Charlotte NC

Thank you for the help with the bathroom drain!  Quick and friendly service, plus good advice on how to self-resolve in the future.  Much appreciated!

Tim came out to feel with overall low water pressure and loss of temperature. After some sleuthing, it was discovered the pressure reduction valve needed to be replaced and that solved both problems. Tim had one in his truck and took care of everything late on a Friday with speed and care. Option One is a great option having worked with some of the larger Charlotte plumbers and gotten the hard sell and high up front costs. He did the job politely and efficiently. Highly recommend.

Replaced 2 leaking toilets.  Quick response and was extremely pleased with service and quality of work from ER Plumbing. My plumber Garrett was knowledgeable, friendly and fast. Will definitely use in the future for all my plumbing needs.  Thanks Garrett!!

When I discovered one night that I did not have hot water, I called Roto-Rooter in the morning to have someone check my water heater. They were going to send someone out right away but the evening worked better for me. While the first experience with the plumber that night wasn't desirable, the plumber they sent out the next morning was very pleasant, had the part I needed in his van and fixed my water heater right away. Even though it hurts my wallet to call a plumber I've never had any problems with Roto-Rooter. They are professional and dependable and would recommend them to anyone.

Thanks to Pay Less Plumbing for prompt service and reasonable prices.  Their service professionals were pleasant and efficient.  They are now our go-to plumbers!

I love posting about a positive, affirming experience... ESPECIALLY with a small business.

That said, here one is!  As a new home owner, I have had a recurring nightmare about breakdowns of major home systems, especially roof, plumbing and electrical. My fear is, no matter how much I save while I recover from my purchase, it still won't ever be enough. I received a Home Warranty as a  gift (Is it ever, really? he says will an embarrassing level of cynicism. Lol). In my first year in this home, I have had occasion to use the warranty twice: air conditioner and, more recently, plumbing. TWO plumbers have been here over the past month. The 1st came 3 times and still didn't fix the problem which had every point of my water system back up. My laundry room was underwater at one point. The City got involved and were VERY helpful and gave me amazingly educational info about how my system ties into their water sytem. They did a dye test from my toilets to show me where the problem lies. It was clearly on this end. I literally almost came to blows with the 1st plumber, TNT in Charlotte whose owner's name is Garland. He was rude, dismissive (told me to shut up and go in the house) and utterly FAILED to fix the problem. Subsequently, three weeks later, the warranty company sent out a 2nd company without a service fee. RELIABLE PLUMBING was just that, reliable. They were here 5 hours, well into the darkness, changed out 2 sets of equipment and rootered down almost 100 feet to just before the street. They were polite, professional and -most importantly- FIXED the problem! My bill: $0!!!!

Shouts out to Jason Hancock, owner of Reliable Plumbing. He is young, hungry and holds great promise for a successful plumbing enterprise in Charlotte City.  I highly recommend him.

Note: I was not paid for this endorsement. Lol

The city of Greensboro stopped by my house to let me know I was having a plumbing problem, on my backside neighbors house. The bright before I called Doug. He was out the next morning advocating for me with the city of Greensboro and the drainage in my neighbors yard. He not only fixed the issue but let the city know their part needed work also. Saved me hundreds of dollars. Friendly, honest and hard working. He is now my go to plumbing guy!!

Great service!! The initial call asked for all the right information so they came prepared to address my concerns about a leaky faucet that was not due to a cartridge failure.
Kenny installed two upstairs toilets and replaced a faulty water pressure value. He was personable, neat and obviously excellent at his craft. I highly recommend his services!

I would be very careful about calling this company.  They do not return repeated phone calls. They did not diagnose the problem, nor offered any solutions on fixing the issue.

It would be best to call someone else.

Huge kudos to Nick with One Call Plumbing!  He was able to come out right away and was very helpful with the kitchen sink and tankless water heater.  I highly recommend Nick and One Call Plumbing.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

Don't call this company for an estimate unless you want to be charged $190 for nothing.  In addition, the charge came after we decided to go with another company that completed the same job for 65% less money.  Be careful if you go with them to not be taken advantage of.

Highly recommend!!  They were on time and friendly. I though I was just getting an estimate, but they fixed it the morning they came and it cost much less than 2 other companies who came out.

TLDR:  Work was good, service was quick friendly, price seems high and he said the $150 coupon on the website was included in the quoted price, 3% credit card fee is dumb.  Would suggest shopping around, wish I had.

They came same day and replaced our water heater.  They did not give price beforehand over the phone but were able to give it 30 seconds into looking at the old water heater, that was a little frustrating.  Service man was nice but the price seems steep now that I have looked around more.  FYI: $2,550 for a 40 gallon water heater replacement and the $150 coupon on the site was allegedly included in that.  Receipt did not break out charges.  What drove me to Yelp this is that when I went to pay there was a 3% credit card fee...I understand the need for that at a 7/11 but that seems ridiculous for a larger expense.

UPDATE:  I was annoyed by the 3% charge so I called the main line and asked generally if they charge anything extra to use a credit card.  She said No.  I advised that I had been charged 3% yesterday and she said Yes, that is what we charge for credit card.  When confronted on the instantaneous change she said that Well, we don't tell everyone that.   Shady. Updated rating from 2 to 1 star.

UPDATE #2:  Saw response from the business.  Don't agree with their assertion that the operator lied about the 3% charge so that a plumber could discuss payment options but I appreciate their response regardless.   Per above, service was quick and well done and the warranty is good but concerns still linger about billing practices. Updated to two stars.

People be aware of this company. Your lack of professionalism is mind blowing. I can and I will comment about a friends experience. I needed plumbing work done and I researched plumbing companies and came across your company. I read your reviews and knowing someone who had experience with 1st Choice Plumbing, made my decision that much easier. I could have been a potential customer, but my money goes to a business who values their customers. My comment is absolutely relevant, Jonna and I look out for people who need plumbing services. I have been out to the house to see the water heater and checked it out myself. A leaking water heater with no hot water is in perfect working condition? You don't have to be a plumber to see it's not properly working. You wrote up a false report that the water heater was in proper working order and admitted to her that you never checked to ensure the water ran hot or anything. When you provide bad service and then lie about it, it reflects poorly on you and your small business. Put yourself in the customers shoes and I'm absolutely positive you would be angry yourself. It does not matter if you came out for her or the previous owner. You checked the water heater and said it was properly working when it's not. You provided the service and there is documentation your company was the one who looked at it. Again, I have told many homeowner friends not to use you for their plumbing needs. People be aware of 1st Choice Plumbing. They are a scam. Read their reviews on Yelp. Be careful who you have come out to your house.

As for your comment back and still believing you're not wrong, this shows your character and what kind of business you run. This situation does involve me even though you stated it does not. Staying with her and having to take cold showers is not something I call enjoyable. Seeing her being stressed out over something you should have noticed does involve me. Not even offering to inspect the water heater for the second time shows that you knew you didn't do the job properly. People save your money and pay someone who takes pride in what they do and doesn't take advantage of you. Clearly when a free service is offered, corners are cut because they are not being paid. A reliable business doesn't say a water heater is in proper working condition without even checking to see if it's working properly. People, spend the extra time in finding a dependable and reliable plumbing company who actually knows what they're talking about.

Rip off!!  Charged $29 to come give an estimate that was ridiculously high.  Wanted $550 in LABOR to replace two floodlights on back of house.  Not a new installation, just replace existing fixtures.  No running wire, just two screws and three wire nuts per fixture.  What a joke!!!!  I guess the jokes on me for agreeing to pay to get an estimate...

Dave was very professional and clean and efficient!  He gave recommendations but focused on the requested service.  Very pleasant and good value.

At first I was pleased with the installation of my water heater until the supervisor came out and found a few things that the installer failed to do properly. After several re-schedules he finally came and did a few things and said that was it.  Afterwards the city inspector came out to give his OK and he found several things wrong and needed attention.  Again PF Plumbing installer needed to come back and address the issues he found.  I was given the wrong date (which he never came) and the girl from the office kept calling with updates on when John could come out to fix the problem which the city inspector found.  Today she has called on the hour all afternoon giving me an update on why John was not showing up.  My son talked to her this time (as I was irritated with this put-off) and informed her that we did not wish to be scheduled for a week out (meaning next week) and that we had waited long enough for this issue to be resolved.  We told her to forget rescheduling us and take us off the list.   They can deal with the city inspector themselves!!!!

Ive seen some bad flooring jobs online and this one is right up there. Horrible quality flooring and a horrible job installing. They Even left cut marks on my deck where they were cutting the flooring.