Best Septic Tank Installation in Charlotte NC

Awesome service, replied immediately to emergency. Fixed it quickly, very helpful and friendly. Definitely recommend.

I denoted a problem with a slow leak from the tank to the bowl.  Of several responses , Option One was the only company that could come out same day.  Moreover, they offered free estimates.

Upon working on the problem, Randy saw a second faulty part that may well have caused a leak from the bowl to the floor.  Had I attempted a do-it-yourself on the first problem, I  might well have suffered floor damage in a couple of months.

I would have preferred an itemized invoice,
separating parts and labor, but, bottom line, I paid exactly what Randy quoted me.

Trinity was very professional and informative! He fixed our problem and we will definitely use him again if needed!

I am a Commercial Property Manager and have had a recurring issue with clogged toilets in a two story retail building.  Vitaly (Roto Rooter) found the problem and got me a quick and reasonable quote to make the repair.  Roto Rooter Charlotte has become my go to plumber because they tend to be quicker to get to property and their prices are in line with, and sometimes better than, other plumbing companies.

I can't say enough about this company.  I called them Monday morning and they were at my house within an hour that same day.  They cleared my laundry drain quickly and tested it a few times before leaving.  Their price was less than half of the quote I received from a competitor.  I will most definitely be using them again.  In addition, my son said the gentleman that came out was a super nice guy.  Very satisfied customer.  Thank you Pay Less!

I love posting about a positive, affirming experience... ESPECIALLY with a small business.

That said, here one is!  As a new home owner, I have had a recurring nightmare about breakdowns of major home systems, especially roof, plumbing and electrical. My fear is, no matter how much I save while I recover from my purchase, it still won't ever be enough. I received a Home Warranty as a  gift (Is it ever, really? he says will an embarrassing level of cynicism. Lol). In my first year in this home, I have had occasion to use the warranty twice: air conditioner and, more recently, plumbing. TWO plumbers have been here over the past month. The 1st came 3 times and still didn't fix the problem which had every point of my water system back up. My laundry room was underwater at one point. The City got involved and were VERY helpful and gave me amazingly educational info about how my system ties into their water sytem. They did a dye test from my toilets to show me where the problem lies. It was clearly on this end. I literally almost came to blows with the 1st plumber, TNT in Charlotte whose owner's name is Garland. He was rude, dismissive (told me to shut up and go in the house) and utterly FAILED to fix the problem. Subsequently, three weeks later, the warranty company sent out a 2nd company without a service fee. RELIABLE PLUMBING was just that, reliable. They were here 5 hours, well into the darkness, changed out 2 sets of equipment and rootered down almost 100 feet to just before the street. They were polite, professional and -most importantly- FIXED the problem! My bill: $0!!!!

Shouts out to Jason Hancock, owner of Reliable Plumbing. He is young, hungry and holds great promise for a successful plumbing enterprise in Charlotte City.  I highly recommend him.

Note: I was not paid for this endorsement. Lol

The city of Greensboro stopped by my house to let me know I was having a plumbing problem, on my backside neighbors house. The bright before I called Doug. He was out the next morning advocating for me with the city of Greensboro and the drainage in my neighbors yard. He not only fixed the issue but let the city know their part needed work also. Saved me hundreds of dollars. Friendly, honest and hard working. He is now my go to plumbing guy!!

Great service!! The initial call asked for all the right information so they came prepared to address my concerns about a leaky faucet that was not due to a cartridge failure.
Kenny installed two upstairs toilets and replaced a faulty water pressure value. He was personable, neat and obviously excellent at his craft. I highly recommend his services!

Just moved to Winston-Salem from South Florida and needed help with mysterious sewer smell in our condo and toilet that sometimes didn't flush well, drains a little clogged, the usual stuff. We called a well known area plumber who charged us over $200 to tell us that they couldn't do anything about the smell, and wanted to replace our toilet, at a cost of around $750, so about $500 installation cost. Brandon and Anthony at Transou spent a great deal of time educating us about the potential origins of bad sewer smells, and we discovered an empty condo below us probably has a dry trap so the person tending the vacant condo for the owner went in and ran the water everywhere which helped quite a bit. Brandon and Anthony made sure we understood exactly what was wrong and why, and what our options would be. Their prices were a fraction of what the much large scale local plumbing company charge. We felt welcomed to the community and we appreciated that as much as their expertise, their fair prices and their total commitment to customer care and satisfaction.

One Call plumbing is professional and timely and do great work.  The staff was responsive and customer oriented.  However, they are extremely expensive!  I contacted several other plumbers to get a quote on an emergency issue at my house.  Two other plumbers in the area were almost 1/2 the cost.  I had to go with One Call Plumbing as they were the only one available.

Had a tub removed in my grandma's house she is 80 and has a hard time stepping over the tub they installed a walk in shower with grab bars for her safety they had the upmost compassion for my mom and remodeled her bathroom for her safety it took a huge worry off my mind i was so worried she would fall but thanks to abetterway for putting me at ease they also followed up a year later for a warranty issue that they took care of at no cost to me! Dustin the owner is a standup guy they have done a few jobs for my friends as well!

Our water heater went out. They came out the same day we called and installed a new water heater before noon. The customer service was incredible    We r very happy and would recommend this company for any plumbing problem you may have.

Highly recommend!!  They were on time and friendly. I though I was just getting an estimate, but they fixed it the morning they came and it cost much less than 2 other companies who came out.

If you want quick timely service for septic tank emergencies this is your company! Experienced a horrible backed up septic tank that had not been emptied in many years. Thanks to John and Thomas's knowledge and hard work our issues were fixed in no time. Very friendly and funny gentleman too. The pricing was very reasonable as well!!!

Great plumber if you can get him to your house. We used him for a couple small warranty repairs with no issues. When I tried to get him to come complete a job and write an estimate for a large job he would not show up. We had 3 appointments that he no showed for and when he finally came, he never provided me the written estimate.

Save your patience and call someone else. It doesn't matter how good a plumber is if they miss appointments without calling. I was very disappointed in this company.

BEWARE, BEWARE, BEWARE - if I could give a 0 rating I certainly would.
Info on contact with Michael & Son Services via phone
We are an 80+ year old couple living near Waxhaw, NC.   My name is William (Gene) Childers and the owner of the property involved in this matter is Rachel Kennerley, my companion since 2005.  
On Sat, Apr 4, I actually mistakenly called Michael & Son Services to get a water leak under the house repaired.  I had found the phone number on their web site.  The service man came out around 1:43 pm on April 5 and was here until approximately 4:00 pm but he only did a little over an hour's actual work.  I can not cover what all transpired with the service guy due to lack of space.
I checked the T-connection which the service man had cut out and replaced.  There is absolutely no evidence of the short pieces of pipe connect to the T-connection were leaking.  The leaking is from around the area where the piping is pushed onto the connection, leaking under the piping.   I decided right then that I wanted to see what the service man had actually done under the house and that if he had to fixed several  other things like he said which caused the initial quote of $500.00 to go up to a  $700.00 charge.   I thought the $500.00 was expensive but when he told me there were several problems to be fixed I told him to go ahead and fix them.
After crawling under the house on Monday afternoon, Apr 6, and checking the work done by the service attendant I could only see that he had replaced the T-connection but I couldn't see any evidence that he had done anything else.   Just thinking about the $700.00 charge for the guy doing just a little over an hour's actual work I decided to call Michael & Son Services on Apr7 around 10:00 am.   I talked to a guy who answered the phone and explained the details of why I was calling and told him I wanted to talk to a manager.  He said everyone was in a meeting and he would have someone call me after the meeting and that it might be 24 hrs or more before anyone returned my call.
No one called me Tuesday afternoon or on Wednesday, so I called Michael & Son back on Thurs, Apr 9. At around 10:30 am and talked with Bonnie.  She said she saw a note for someone to call me and that she would make
Again, no one had called me by Friday morning, Apr 10 so I called Michael & Son again around 10:30 and talked with Bonnie again.  She assured me that she had passed the note on to have someone call me.  I told her I felt I was being ignored.  She finally said that she would try to connect me with someone and put me on hold.  After some time on hold the connection was lost.  I called back in a few minutes and spoke with another woman telling her the details of my complaint   I was emphatic and told her I was tired of being ignored and that I wasn't going to give up and that if necessary I would come up to their office.  .  During our conversation I told her that $700.00 was entirely too much to charge for a little over an hours work and that the only supplies used was the T-connection and several pieces of small plastic pipe to make the connection.  The woman started telling me that they charged different prices for different services but I quickly told her that no one charges that much for a little over an hour's work and the T-connection and short piping might have costs a couple of dollars.  She finally said that she would make sure someone got the message to call me
I still had not received a call from a manager on Friday, Apr 10.
It is a shame that this company is ripping people off which is proved by the numerous bad reviews I saw about the company on the Better Business Bureau's web site and the company web site.  We feel that it is even worse that they seem to be preying on elderly people like us.

Dave was very professional and clean and efficient!  He gave recommendations but focused on the requested service.  Very pleasant and good value.

$478 for snaking a slow drain. 892 for 2. With a small machine. No warranty. Obviously told them no. Still got charged 60 dispatch fee plus tax. On positive note; Harold seemed like a good guy and really professional.

Ive seen some bad flooring jobs online and this one is right up there. Horrible quality flooring and a horrible job installing. They Even left cut marks on my deck where they were cutting the flooring.