Best Septic Tank Cleaning in Charlotte NC

We are having water pressure issues and I called Julian's after seeing mostly glowing reviews.

I explained our issues and what was going on, and he asked me a couple questions that I was not sure about and needed to get my husband for.  Asked him to wait a second.  So I got my husband to explain things and we heard nothing. Said hello a couple times and still heard nothing.  Hung up and redialed the number twice with no response. Also called another number he had asked me to text pictures to, with no response.

Whether he wanted to help us with or issue or not, I don't know, but I gave up and moved to another responsive company.

They sent a guy out same day to give a free estimate to fix a problem with my septic tank. Problem is, the estimate was ridiculous. Guy was a fast-talking wheeler dealer and I suspected their estimate was WAY too high and even then they hinted it could possibly go higher. Called two other places to get comparable estimates and ended up getting the same repair done for exactly HALF of what this company wanted to charge me. Saved thousands of dollars by not dealing with Option One.

Woke up to a flooded kitchen after washing clothes. My mother used ER in the past and she said to give them a call. I was connected to a plumber within 10 mins of my call. Jason H immediately knew what the issue was and was at my house in an hour. He spent about 20 minutes at my house and recommended some treatments to help assist me in the future. He also gave me pricing/estimates if they needed to come back out and fix what he thought were tree vines growing into the septic line. He was super friendly in my time of crisis and it was much appreciated. Being a homeowner things will go wrong, but its nice to have a friendly face let you know everything will be okay. I highly recommended ER!

A clogged kitchen sink the day before Easter was not part of the plan but Roto-Rooter saved the day. Our technician was Nealleigh Rice who was friendly, informative, and quick to clear the drain. Prior to her arrival, someone from Roto-Rooter called several times to provide status updates on when we could expect someone to arrive. Great experience given the circumstances.

I can't say enough about this company.  I called them Monday morning and they were at my house within an hour that same day.  They cleared my laundry drain quickly and tested it a few times before leaving.  Their price was less than half of the quote I received from a competitor.  I will most definitely be using them again.  In addition, my son said the gentleman that came out was a super nice guy.  Very satisfied customer.  Thank you Pay Less!

Excellent work quality. Fixed my water main and shower in one day. Incredible pricing, I will definitely call for any future plumbing issues.

The city of Greensboro stopped by my house to let me know I was having a plumbing problem, on my backside neighbors house. The bright before I called Doug. He was out the next morning advocating for me with the city of Greensboro and the drainage in my neighbors yard. He not only fixed the issue but let the city know their part needed work also. Saved me hundreds of dollars. Friendly, honest and hard working. He is now my go to plumbing guy!!

Our main water line broke, resulting in a super high water bill. After consulting several plumbers, Ken and his Pro Plumb Plumbing team were the most responsive, and the most affordable!

Less then half of the next lowest estimate!

But, don't let that fool you - It is NOT representative in the QUALITY of their work! He was AWESOME!

Ken and his team were RESPONSIVE, TIMELY, PROFESSIONAL, COURTEOUS, and EXCELLENT!!  He even threw down grass seed when finished.

I will DEFINITELY be using Ken and his services again, and will be referring him to ANYONE in need of quality, professional and affordable plumbing service.

Thank you Ken and the ENTIRE Pro Plumb Plumbing team!!

Just moved to Winston-Salem from South Florida and needed help with mysterious sewer smell in our condo and toilet that sometimes didn't flush well, drains a little clogged, the usual stuff. We called a well known area plumber who charged us over $200 to tell us that they couldn't do anything about the smell, and wanted to replace our toilet, at a cost of around $750, so about $500 installation cost. Brandon and Anthony at Transou spent a great deal of time educating us about the potential origins of bad sewer smells, and we discovered an empty condo below us probably has a dry trap so the person tending the vacant condo for the owner went in and ran the water everywhere which helped quite a bit. Brandon and Anthony made sure we understood exactly what was wrong and why, and what our options would be. Their prices were a fraction of what the much large scale local plumbing company charge. We felt welcomed to the community and we appreciated that as much as their expertise, their fair prices and their total commitment to customer care and satisfaction.

Huge kudos to Nick with One Call Plumbing!  He was able to come out right away and was very helpful with the kitchen sink and tankless water heater.  I highly recommend Nick and One Call Plumbing.

I had a real plumbing emergency upon returning from vacation. My upstairs toilet overflowed severely. Justin provided excellent customer service via the telephone. Walking me through how to shut off my water in my home and advising me that he would be to me immediately to help me get to the bottom of what was going on. He was very polite, helpful, and he educated me on what exactly transpired, very quick and efficient. I definitely would highly recommend this company. Should you experienced any plumbing emergencies highly recommended.

North Meck Plumbing did the original plumbing in our house when we built it in 2003/2004 and we have used them since.  They are very responsive and knowledgeable.  Recently we had some extensive plumbing issues (that were definitely not the fault of North Meck - some septic related, some a long story for another day).  North Meck assisted us after hours when our basement bathroom was backing up, and provided us a contact who called us to assist us if we have further troubles over the weekend.  

They have a camera that they used to diagnose some of our issues (I hope you never need that, but it's great to figure things out way down in the depths of your plumbing).    They listen to what I had to say about the problems and used that to help them troubleshoot and ultimately figure out and fix our issues.  

We have also price compared them when we replaced water heaters over the years  and North Meck has consistently come in lower.  

After using them for 15ish years I can say without reservation that Robbie and Hal run a great company with a professional and knowledgeable crew.    And my husbands family had used them for years before us and would also agree.  Highly recommend them.

I used AAA city Plumbing to repair a faulty shower on/off valve. Waide and Joe who was in training took care of the situation in a timely manner. My Shower on/off valve work great. It was a little on the pricey side for the work done but  I was pleased with the service. I would recommend there service. Thanks Waide and Joe.

They pumped our septic tanks for cheaper than anyone else we contacted.  They were very nice and efficient.  I'll definitely be calling them in the future for any of our septic tank needs.

If I could give no stars, I would. Very unprofessional ! I guess they don't want to keep customers. Called a few times to get someone out for a leak, woman on phone says someone will have to call me back. 24 hours later no call, when you call back they tell you no one can come out, she knew that 24 hours ago, why not say that before or why not use the telephone number you asked for to update your customer.

BEWARE, BEWARE, BEWARE - if I could give a 0 rating I certainly would.
Info on contact with Michael & Son Services via phone
We are an 80+ year old couple living near Waxhaw, NC.   My name is William (Gene) Childers and the owner of the property involved in this matter is Rachel Kennerley, my companion since 2005.  
On Sat, Apr 4, I actually mistakenly called Michael & Son Services to get a water leak under the house repaired.  I had found the phone number on their web site.  The service man came out around 1:43 pm on April 5 and was here until approximately 4:00 pm but he only did a little over an hour's actual work.  I can not cover what all transpired with the service guy due to lack of space.
I checked the T-connection which the service man had cut out and replaced.  There is absolutely no evidence of the short pieces of pipe connect to the T-connection were leaking.  The leaking is from around the area where the piping is pushed onto the connection, leaking under the piping.   I decided right then that I wanted to see what the service man had actually done under the house and that if he had to fixed several  other things like he said which caused the initial quote of $500.00 to go up to a  $700.00 charge.   I thought the $500.00 was expensive but when he told me there were several problems to be fixed I told him to go ahead and fix them.
After crawling under the house on Monday afternoon, Apr 6, and checking the work done by the service attendant I could only see that he had replaced the T-connection but I couldn't see any evidence that he had done anything else.   Just thinking about the $700.00 charge for the guy doing just a little over an hour's actual work I decided to call Michael & Son Services on Apr7 around 10:00 am.   I talked to a guy who answered the phone and explained the details of why I was calling and told him I wanted to talk to a manager.  He said everyone was in a meeting and he would have someone call me after the meeting and that it might be 24 hrs or more before anyone returned my call.
No one called me Tuesday afternoon or on Wednesday, so I called Michael & Son back on Thurs, Apr 9. At around 10:30 am and talked with Bonnie.  She said she saw a note for someone to call me and that she would make
Again, no one had called me by Friday morning, Apr 10 so I called Michael & Son again around 10:30 and talked with Bonnie again.  She assured me that she had passed the note on to have someone call me.  I told her I felt I was being ignored.  She finally said that she would try to connect me with someone and put me on hold.  After some time on hold the connection was lost.  I called back in a few minutes and spoke with another woman telling her the details of my complaint   I was emphatic and told her I was tired of being ignored and that I wasn't going to give up and that if necessary I would come up to their office.  .  During our conversation I told her that $700.00 was entirely too much to charge for a little over an hours work and that the only supplies used was the T-connection and several pieces of small plastic pipe to make the connection.  The woman started telling me that they charged different prices for different services but I quickly told her that no one charges that much for a little over an hour's work and the T-connection and short piping might have costs a couple of dollars.  She finally said that she would make sure someone got the message to call me
I still had not received a call from a manager on Friday, Apr 10.
It is a shame that this company is ripping people off which is proved by the numerous bad reviews I saw about the company on the Better Business Bureau's web site and the company web site.  We feel that it is even worse that they seem to be preying on elderly people like us.

Dave was very professional and clean and efficient!  He gave recommendations but focused on the requested service.  Very pleasant and good value.

Service Personnel came earlier than scheduled, accurately diagnosed the work to be done and completed the work promptly and efficiently. Also gave an accurate estimate of the cost. Excellent work overall.

Ive seen some bad flooring jobs online and this one is right up there. Horrible quality flooring and a horrible job installing. They Even left cut marks on my deck where they were cutting the flooring.