Best Sump Pump Repair in Boston MA

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The owner gives back to the community

Great referrals From customers

Received a return call from some rude lady to schedule a heating service. Worst attitude like they're the only plumbing company in MA. I'd rather not deal with that.

Very pleased with all aspects of my experience with AMC for a plumbing issue. Andrew responded to my request right away, immediately scheduled an appt and showed up when expected. Was able to troubleshoot to find the problem and fixed the issue within hours. I called him back to evaluate the issue and he was again responsive and prompt.

PJ earned this 5 star review. We have an old tub original to our old house (built in the 40's) that wouldn't drain. They came out this morning, and things started to go wrong: their snake got caught in the old lead drum trap and there were existing cracks and erosion in the lead parts that couldn't take the pressure of the snake, so they started to leak. Water came through the ceiling into our kitchen below via the light fixtures. It's never fun to see water coming through your ceiling! But PJ and his helper took out the lights, put buckets below to catch the water, and sealed up the cracks in the back-end lead pieces as best they could with epoxy. Then they were able to clear the drain. We will need a plumber to replace the failing lead drum and surrounding parts, but we have piece of mind with their 30-day guarantee (meaning they will come out again at no charge if the drain isn't clear). This was a tricky situation, but when things started to go wrong, they really handled it in the best possible way. I wouldn't hesitate to call them again!

Fairly standard job, changed out an old gas tank water heater for a new one. The main guy came over, took a look, gave me a no nonsense quote and said his guys could do it that day. Even threw in taking a look at my shower's plumbing because I mentioned the temp there was much lower than at the sink. The technician that came was great about showing me what he was doing with the shower so I could tweak it a bit more later if I needed to. Overall friendly experience and the price seemed competitive based on what I found. Been a few months now and no issues with the heater.

Very satisfied with Z Plumberz. They are professional, response quickly (plumbers show up within hours), and communicate effectively. Everyone I have spoken to (the sales coordinator, the manager, and the plumbers) are all very thorough with the process. The rate is also pretty standard by Boston standard. I would highly recommend this company.

Had a problem with upstairs toilet. Called 4  people, couldn't get anyone here within a week. Call Mass Plumbing and Heating, Welter came within 3 hours.  Welter was respectful of current Covid issues, he was efficient, cleaned everything up, and in general...a nice guy to have working in the house. Highly recommend! Barbara C.

Decided to get proactive with our 20 year old American Standard furnace. Selected Main Stream Mechanical to do the install and couldn't be happier. Technicians were very knowledgeable and professional. Very well run company with great communication. Couldn't be happier.

Bill did an exemplary job. He is extremely responsive, knowledgable, and a pleasure to work with. His customer service is second to none. He took excellent care of our furnace and addressed all of our concerns. I look forward to hiring him again in the future.

Mike repaired our hot water baseboard heat pipes which burst during the February 3-5, 2023 cold snap. He came in the same day as we called him and did a great job! We are grateful for his prompt and professional service.

First time user. Fixed a shower that needed a new diverter and a valve put back on. Another plumber had disassembled it. I had a bunch of parts, old and new. Dorin arrived and figured out the correct parts to use.  Was courteous, professional and thorough. Will certainly use them again if needed. Highly recommended.

We called Baker-Elman to help solve our problem--- our shower in the master bedroom could not maintain hot water despite the house being equipped with two large water tanks. The 1st person that came spent some time, changed some parts he thought was responsible only to then remove these parts because he was wrong. He then called on someone more experienced who came by. After 3 different people coming out, no one could sort out the problem but mentioned that the recirculating line was connected in a funny way. Perhaps this was the problem but they needed to think about it. The left, problem not fixed, and sent us a fairly large bill. At that time, we had a bill but no thoughts and needed a solution. They came and spent more time finally to say that they would turn off the recirculating line which would cost us water but may help with the problem. Add another bill and still no working solution. At that time, they said that it may help to add a pump to the recirculator. They quoted us a large price for that work (in addition to the money they were already charging us) while noting that they were not sure they knew if this would solve the problem.

We called a different plumber. In contrast, the plumber was upfront with costs. Said they would charge $160 for diagnostics and not waste our money if they did not know what the problem could be. We did not provide the new plumber with information from the previous plumber. Within one visit and one person, they felt that it was in fact the recirculating line and that placing a pump would solve the problem. They gave us an estimate that was much much less than Baker-Elman quoted. They came, did the work, and we now have great hot water.

Baker-Elman essentially charged us nearly the same amount that the ENTIRE work cost us with the other plumber but all they did was scratch their chins. We sent them a note and tried to negotiate a lower payment given that we ended up with absolutely nothing at the end of their work. They responded that we gave away the solution and we mentioned that we absolutely had not. Without further discussion with us and despite our paying them a significant amount already, they filed a complaint in small claims court for the extra few hundred dollars we had asked them to lower their bill for. We basically paid twice for the work--- once with a group that had no idea what they were doing and did nothing and the second time for the actual solution which was quick and efficient.

The 2nd group was much more professional and upfront about costs. Baker-Elman was not. We weren't asking them for charity but we were asking them to be fair given that they should have been up front with costs and that the work was beyond their scope (i.e. know when it is time to give up).

When you need HVAC work, the second worst thing is to find a company that does incompetent work.  But the very WORST thing is to find a company that will try to rip you off, because you're not a HVAC professional and they think they can steal you blind and you won't know any better.

I don't want to get into too much details here, but I asked these guys to come look at a problem. I thought it might be a relatively small fix. They quoted me a price well over $4,000.  That's not an amount I would pay without getting a second opinion.  I got another company, and they ended up fixing my entire issue for $750.  Wow.  These guys were not just ripping me off, but they were really greedy. I would have paid if they said $1,000, or maybe even $1,500. But once they said 4 or 5 thousand, I got suspicious. I was right.

So, yeah. If you have too much money and want to get ripped off and overcharged, this is the company to call. BTW they try to push a annual membership where they charge you about $250 each year, so when they do come out to for service they only charge half the $150 minimum visit price. So, that means you are paying $250+$75= $325 for that one trip. Nice deal!

David has been helping me with the installation of a cooling and heating system in my house. My apartment is on the 3rd floor which makes any job of this nature extremely challenging. David had creative and cost-effective solutions ready to go, allowing for a smooth and timely project completion. He's extremely reliable, transparent, friendly and truly cares about the customer. He has come over multiple times after installation to ensure that the system continues to work flawlessly. Highly recommend for any plumbing/HVAC needs.

Looked on Yelp for a reputable plumber. Came across P. Floros because of the great reviews. Called and was able to immediately tell Floros about the issues that were occurring at my house and was also hoping to get my furnace inspected. P. Floros was upfront that he did not know whether he could attend to the furnace; I appreciated his honesty. Before hanging up, we agreed I would send photos of the furnace and water heater so he could better determine whether he could attend to the furnace. After doing so, he informed me he might be able to help. So, I tried to schedule a time (on two separate occasions, the second one was a few days after our first correspondence) that he could stop by; I informed him I was available anytime.

Unfortunately, he did not follow through in scheduling despite my attempts. I think that P. Floros is probably a busy person who attends to many people, many of whom have urgent needs. I presume that I was forgotten since I did not have anything that was immediate.

Knowing my plumbing issues weren't urgent compared to others, I understood if I would have to wait a few days to get my plumbing issues addressed. At the same time, I would have appreciated if P. Floros at least gave me a time frame rather than forgetting or potentially seeing my plumbing issues as unimportant. At the writing of this, it has almost been a week since our last correspondence.

I wanted to demo the sink that was tied into the washing machine as well as remove my half bath's fixtures to be replaced with new ones that I purchased. Belanger & Sons came out and provided an estimate very quickly and was able to get me on their schedule for the first part of the job and even fixed the drain that was very clearly clogged. I reached out to them to let them know we were ready for the install of the new fixtures and they responded quickly with a reasonable date for install. I definitely will use Belanger again and highly recommend you do too :)

LB was great! Put in a request for a non-urgent issue with my garbage disposal on a Monday at 12 pm at LB was here at 3:30 during our requested window. Professional and quick, our garbage disposal is all set. Was also happy to hear LB is the owner of the company as supporting locally owned and black owned businesses is important. Will recommend to friends and others in the Boston area!

Lifesaver! Our older Lochinvar boiler was intermittently failing. Would run fine for days then keep needing to be reset. Contacted a bigger plumbing contractor (begins w/ Cr) a few weeks ago because we were desperate to find anyone to come who we hadn't dealt with in the past. They came and did a service on the boiler, which of course was running fine at that time, but then proceeded to go off again 2 days later. They did come back, but at that time it was running fine again (at least they didn't charge us for that visit). So the week before this record cold it really starts cutting out, so I called Lochinvar and their service branch gave me a few local names. By chance I called Russo first and they said they could be here the day after. Woke up to house @ 52 degrees that morning.
  Anthony showed up and assured me he would get it fixed, and proceeded to go through with me all the possible issues before replacing the fan unit that was most likely culprit. Couldn't have asked for a more professional and knowledgeable technician. Our only regret was that we hadn't found them earlier. What an immense relief to not have to worry about losing heat on the coldest day of the year!