Best Tankless Water Heater Installation in Boston MA

I've now used Consolidated Plumbing and Heating twice, both times they were exceptionally helpful and quick to respond.   The first time, our repair was handled the next day and done cleanly and professionally.  The second time, they helped me diagnose over the phone and were above and beyond helpful.  I will not hesitate to call again!

I moved into a new apartment 3 months ago and the bathroom desperately needed an overhaul. After reaching out to a few friends for a plumbing recommendation I was pointed towards Collins Mechanical. Andrew came out to my house, quoted me a new toilet, stand up shower, bath tub and sink. His prices were reasonable, and after I gave him the go ahead work started immediately. He was very agreeable with some changes  I had mid project and accommodated alll my requests. I am thrilled wIth the results, and his work speaks for itself..

I have never worked with this company before but called them in an emergency situation this morning, with water flooding my bathroom.  They came quickly, fixed the problem, and didn't charge an arm and a leg.  Having them help me so quickly even if I had never called them before meant a lot to me.  (I had called another company who I have used in the past and they said they could help later in the day.  This wasn't a later in the day kind of situation).  Thanks for your help today Pat!

Simon | High Quality Plumbing LLC is our plumber for many reasons:
~ Work Ethic +++
~ Seriousness +++
~ Quality of the work (neat and clean) +++
~ Honesty +++
~ After work support and warranty +++

The work done was not small:
- he converted our steam heating system into a standard water heating system using a combo unit (hot water for domestic and heating system)
- he added a half bath on the first floor

We are really happy with Simon | High Quality Plumbing LLC
Chris

I booked an appointment for 5 days out. Never called, never showed up.  When I called, was told I wasn't in their system. Unbelievably inconsiderate of my time. Had to take a useless work day off. Would NEVER use them.

Addition: I did get a message from the owner and he did try to make things right. Unfortunately I had already booked another plumber and used them.

We had an ongoing leak from our second floor bathroom through the ceiling on the first floor.  I appreciated that Welter communicated about what he would do to diagnose the problem, to appropriately set the expectations of the work.  During the process, at each turn he would take the time to explain what he had done, what he had found and what he recommended for a resolution.  I was very happy with the work he did and for the recommendations he provided.  While I certainly do not want any plumbing problems in the future, I would look to hire Welter, again, to get them resolved.

Bill did an exemplary job. He is extremely responsive, knowledgable, and a pleasure to work with. His customer service is second to none. He took excellent care of our furnace and addressed all of our concerns. I look forward to hiring him again in the future.

Irvin came as an emergency on call service for us. We had some questions and not only did he answer them, but he also took the time to fully explain how it all worked which gave us a peace of mind! He also explained it nicely in layman's terms! He met our expectations throughly and professionally. Truly appreciate his knowledge and service tonight; thanks again man 10/10 would request him again if it were possible!

They don't come as we scheduled. This happened again and again. Unfortunately, I ended up waiting a month for service that never came.

Steven installed a sink for us and set up a water line to our fridge. He was responsive, reliable, and did a fantastic job! Highly recommend for any plumbing projects you need and would definitely use again!

Mike was very responsive and professional. He did a great job fixing multiple broken pipes, even in a tough spot under a short deck.  He wore a mask and finished the job efficiently.
I highly recommend him.

These guys are great. I used them recently to install a sink and a pump in my basement so I could continually drain my dehumidifier into the sink rather than having to dump it out 3+ times a day. They were super professional throughout the entire process: gave us lots of information and were responsive during the initial consultation, showed up exactly on time for the installation appointment, did the work well and quickly, and charged a fair amount. I will definitely use them again for plumbing work. It was also great of them to service East Boston (where I live) from Newton (where their HQ is).

I called and specifically let them know that the water heater was 27 years old, within seconds of their arrival (which costed $80) I was informed that they will not touch a water heater this old.  They should have told me that on the phone.  They offered to sell me a new unit and inspect my plumbing for other work they could sell me.  No offer to wave the $80.  After a bad review the manager calls me to apologize, but no offer to refund the $80, though he offered to apply it to a new water heater.  I will not be using this company ever again as I was basically scammed out of $80.

We had a heating problem, called Frank and within 30mins, Frank sent out a guy who showed up and fixed our problem IMMEDIATELY.. THAT'S THE BEST SERVICE EVER!!! Very happy, satisfied and will be using Gomes from now on.. A+++ Service..

Needed to change my sprinkler vacuum breaker.
Friendly negotiations, and good communication. They were available earlier in the day then scheduled and asked if they could come early. Job done as expected. Thank you

I pinged 3 plumbers around Charlestown to get some help with a bathroom faucet that had multiple issues. Tony was the only one who got back to me right away. He asked me about the job and then asked me to send a few pictures of the hardware. He couldn't get to my house right away so instead he advised me via a string of text messages of a few things to do myself. Low and behold they worked and I was able to fix it! Despite my offers Tony refused any sort of payment for all the time spent talking and texting. It's obvious who I will call next time we need plumbing help!

Though you may receive good service, you will pay through the roof, and then if you seek feedback on why the cost is so high, the owner will yell at you and berate you.  

The service provided by Andrew Fodera, the plumber who provided my service was great. He was on time, respectful, answered questions and very helpful. However, you will pay through the roof for the service.  Andrew came to my home twice for no more than an hour each time to assist with a leaky kitchen faucet and continuously running toilet.  I was informed I needed to replace the kitchen faucet and he adjusted the chain in the tank and tightened some bolts.  Andrew returned to install a new kitchen faucet that I had already purchase.  The total for the two visits $791.96.

Feeling this was very high for two hours of work, I contacted Ron Pescatore to inquire about the bill and understand the charges. Only to have him yell at me on the phone and ask me repeatedly what I thought his time is worth.  I indicated that I expected to pay a reasonable hourly rate, but am very surprised at 2 hours of time for the work provided totaled nearly $400 an hour.  He continued to yell over the phone about the cost of his trucks and time to drive to my home stating more than an hour to drive each way.

Be advised, you are paying for labor, owners time to coordinate, drive time and god knows what else.  I take responsibility for not getting a cost estimate prior, I have learned my lesson.

I will pay my bill, but I would recommend that no one hire this company, given the high prices and the treatment you may receive from the owner if you reach out to better understand the cost.  Just know that with this company, you will pay through the roof for basic plumbing needs.

Lifesaver! Our older Lochinvar boiler was intermittently failing. Would run fine for days then keep needing to be reset. Contacted a bigger plumbing contractor (begins w/ Cr) a few weeks ago because we were desperate to find anyone to come who we hadn't dealt with in the past. They came and did a service on the boiler, which of course was running fine at that time, but then proceeded to go off again 2 days later. They did come back, but at that time it was running fine again (at least they didn't charge us for that visit). So the week before this record cold it really starts cutting out, so I called Lochinvar and their service branch gave me a few local names. By chance I called Russo first and they said they could be here the day after. Woke up to house @ 52 degrees that morning.
  Anthony showed up and assured me he would get it fixed, and proceeded to go through with me all the possible issues before replacing the fan unit that was most likely culprit. Couldn't have asked for a more professional and knowledgeable technician. Our only regret was that we hadn't found them earlier. What an immense relief to not have to worry about losing heat on the coldest day of the year!

Replaced a three way valve on my Navien burner for 2,500. Valve leaked 2 weeks later. They ordered a part and fixed it. Still leaked now they say I need a new unit for 11,000. They offered to put the 2,500 towards it but too overpriced. Had a new Navien tech come in to check it and lo and behold the three way valve way put in wrong. Blue Bear told me it was leaking from another spot. I don't have 2500 to throw away. The new company can replace the burner for 6k. Stay away from Blue Bear. Not honest and they don't take responsibility. His reply is not an accurate representation of what happened. His repair man encouraged us to replace the valve and said the unit had another 20 years. I believed him. He put the three way valve on wrong and that's what is leaking. No leaks in any other place. Take some responsibility for this Blue Bear!!
As far as the broken dryer, they hit the knob and broke it when they were servicing my boiler. It was on the floor when they left.

Great job.  Came out on a Sunday, finished the job on a Monday.  I really appreciated how Mike took the time to explain everything to me.  Highly recommended!