Best Water Heater Installation in Washington DC

This will be our go-to electrical service from now on. Excellent service from the electrician who worked on my house. He was professional, courteous, and efficient. When he didn't have enough of the regular, lower cost smoke detectors on hand, he installed additional combined smoke/CO detectors at no additional cost. The only issue I had was that the appt was 12-4, and when he did not arrive in that time frame, I had to call the office to find out why. I understand jobs run over and mine was a same day job (so I greatly appreciate being fit into the schedule), which makes a late arrival more likely, but that should be communicated to the customer without needing a call.

Fixing and replacing our leaky shower faucet as well as installing a new set in the kitchen couldn't have been easier! From replying immediately to our request on Yelp to setting up the appointment so that it fit our schedule to working through a tricky issue to finishing the job, Plumb Professionals had it all covered. I am thankful for Michael's friendly nature, work ethic, and persistence to get the job done and done well. He even went out of his way twice to pick up extra parts to make the fixtures work with our old 90s set-up. I will definitely call on him again for future plumbing needs!

Turned out I didn't need service right away but i was impressed at how quickly they responded. Based on my initial experience i would be willing to contact them again.

Quick and accommodating. Recognized issues and new how to resolve them. Great value.

Really great service! I'd definitely have these guys back anytime I need help. Really flexible with timing and very friendly. Great work as well. Thanks so much!

Mr. Carlton was superb! We reached out to Exceptional Plumber when we felt we were being ripped off by a national brand company known world -wide and for the sake of not being sued in this sue happy country of ours, I will not mention their name, yet I wish I could. The company name being with a L and end with the Plumber. Exceptional Plumber came and did the job for far less than the plumber we called, wanted for to do the job. The other company wanted almost one thousand dollars and then wanted to sell us a new toilet. Way to do business. Not Exceptional Plumber. Mr. Carlton told us what the price would be up front and did an exceptional job to the point that when he was finish, we were surprised it did not take long and the toilet is running like new. We are about to bring them back to do another job in our other bathroom. Thank You Exceptional Plumber for placing consumer confidence back in the plumbing business.

Anthony S.

Donzelle was awesome.  We had an emergency plumbing situation (backup flowing up through my tenant's shower drain...pretty gross), and Donzelle was the first person to respond to my requests.  His communication was excellent throughout, his prices were fair, and he responded immediately.  He was also able to work with the tenant to find a time that worked best for everybody for follow-up work.  He didn't try to upsell or pressure us based on the situation and his quality of work was fantastic.  Sent pictures and updates throughout, cleaned up, and my tenant also reported that he was very satisfied.  Super professional, 5 stars.

These guys were great, friendly, professional, and effective. They fixed an issue with the plumbing of my sink very quickly and showed up on time. They were also very responsive via text/phone call and was highly flexible around our schedule. We would highly recommend their service.

This company is so awesome! I own a home in Alexandria, VA but live in hawaii. So when my tenants had a few issues with broken doors, and old faucets, Richard responded within minutes and trended to these issues within a day! He is efficient, quick, easy to contact and pay and affordable. Great company!

OUTSTANDING service....10 stars!  Fast response times with quotes that were lower than most.  I requested a quote via Yelp while waiting for another service to arrive, which I had contacted 2 days prior.  Not only did he respond within 15 minutes with a lower quote, he arrived to do the work within 3 hours of the request (which I selected ASAP).  Great job communicating with updates on appointment time and his estimated arrival time.  Work was done in record time, and there was no mess to clean up.

Received four quotes for three major home projects: A complete master bathroom remodel, a new deck, and replacement of a drop ceiling with sheetrock and repair of a water-damaged wall in a guest bedroom.
The first three quotes were from high end remodelers. A friend recommended Allen Geoffrey's Handyman Services to us (she had just had her bathroom remodeled). Geoff and his crew (Mark and Brian) came out to survey the jobs. They spent more time with me going over what work we wanted and what our major concerns were. They suggested a comprehensive plan of attack from top to bottom. We were consulted at every step of each of the projects to ensure that our expectations and design elements were incorporated.
Their price quote came in thousands (yes, thousands) of dollars less than the three previous quotes. While they don't provide the design assistance of the high end contractors, they met us at a big box contractor store and helped us color-coordinate our design interests. They took care of ordering all the various pieces parts needed and got us a significant discount on materials.
First, they replaced the deck to install flashing (that the previous home owner neglected to do), that led to the water damage in the guest bedroom. The deck was brought up to code and revealed serious problems with the previous deck installation.
After the deck was done, the crew split off into two teams, one working on the master bathroom, the other, working on the guest bedroom.
The crew took care of hauling off all old materials and cleaned up after each day. The work was first-rate.
As with any major home project, unexpected/unforeseen problems arise. While removing the water-damaged sheetrock in the guest bedroom, major water damage was discovered to the exterior wall. Geoff gave me a very reasonable labor estimate to repair the wall. That wall is now the strongest in the house.
They show up when expected, every day, until the job is done.  They go beyond what is expected to ensure that the client is happy with the direction the project is headed.
I highly recommend these master plumbers. I guess my highest endorsement is that, when our kitchen cabinets come in, Geoff and his crew will be doing our complete kitchen remodel (again, coming in thousands of dollars less than the high-end contractors). If you need any work done to your home, give them a call. They will not disappoint you.
And, Geoff, Mark, & Brian, our new master bathroom looks and functions beyond our expectations. Thank you!

I can't recommend this company enough! Our water heater went out on a Saturday morning and we quickly realized this was going to need to be a replacement and not a simple repair. We got quotes from a few different companies, and DrainWorks provided a very competitive price and the fasted turn around to fix my water heater. They were able to come two days after initially looking at the water heater. Unfortunately, the install ended up being a little more complicated than anticipated and they had to order one additional part. Despite having to come back the following week and do an additional FIVE HOURS of labor, they honored the original price.

Great company, honest pricing, really nice staff. I couldn't have asked for a better experience! These guys will definitely be my go to going forward.

Used Sila for a HVAC tune up and was very happy with the quality of the work and the customer service. Called in to schedule an appointment with a technician and they sent someone the next day. The technician even arrived early. He was very friendly, knowledgeable and thorough with the service and was in and out pretty quickly. The price for the service was lower than most of the quotes I got from other places, so overall I would definitely recommend using their services.

Professional was nice and made a thorough inspection but savvy in his words! The suggestion was that I needed a new unit and quote was outrageous amount! ( 10x the amount and taking advantage of a women
and Corona Virus situation ) Did my homework and asked around and found out that it was only a small leak. Very disappointed! Please don't get convinced so quickly!

I love this company! This was the 5th plumbing company I had look at an issue involving a leak in my bathroom. They diagnosed the issue, got parts for everything and fixed it in under 4 hours. They even had to do some carpentry work to hook everything up correctly. My bathroom looks great and the price was the best option I had been quoted. Alex C. was the technician that helped me & he told me everything up front, explained the process and answered all of my dumb questions. I'm so grateful I found this company and will definitely call them anytime I have an issue!

Will and Joey showed up and time and were polite and professional.  They explained the what the issue was with the prior installation that another plumber had done and did a great job.  

Their price was reasonable (it's always more than I expect) but the service was good so it was worth it.

Today we discovered our sewer line was backed up into our basement! OH, THE HORROR.
However, after recalling a friendly plumber experience at our business, we reached for the phone & called up ol' DB's Plumbing & Drain.

Within an hour a professional & knowledgeable member of DB's team greeted us at our door. WHEW. What a relief! Especially when there is sewage involved.

When you're dealing with this type of (literal) sh*t, it's hard to care how much something costs, because in the name of all that is holy you just want it to be fixed! But, even with that inflated-sense of bank account, we found the pricing to be TOTALLY REASONABLE.

So, if you want a company who is upfront, does it right, reasonably & with a smile on their face, this is the one.

After spending an hour looking for plumbers in my area, I decided to reach out to Heil based on their reviews and ratings.  I also used the feature on Yelp where you can check a box to have other companies reach out to you.  Within 30 minutes, I had about 5-6 plumbers reach out to me, including Heil.

When using Yelp, I tend to look for some red flags...  If too many positive reviews are very short and generic = fake/paid reviews (?)  When looking at negative reviews, I look at the issue and the companies response to those issues.  Heil's reviews looked very detailed and genuine.

I decided to go with Heil because: it was my first choice from the beginning and they had the earliest availability (i had another place give me an open appointment of 2 weeks out).  Heil was able to come out first thing this morning.  So glad I decided to go with them.

Nick arrived at his promised time.  He was very professional and was very thorough in all his explanations.  We did a quick walk through and went over all the pricing, which I really appreciated.  He was able to repair 2 toilets as well as checking on the other one. Oh, and he took the time to answer my 3435467 questions.

As for pricing, I had no idea on what things are supposed to cost.  I did a quick google search on cost for specific repairs and Heil seemed very reasonable.

I feel that customer service is at an all time low these days, but Heil proved me wrong.  I also like supporting local family owned businesses.

PS..Don't just go with these other big-named companies that you see on TV all the time.  Only if those other companies' work and pricing were as good as their jingles and ads.

High marks for Thomas E. Clark.  I used their services for the first time based on the recommendation of a friend.  They quickly diagnosed the problem I was having--I needed a new water heater.  All the staff was very friendly and professional.  When we concluded that the first heater was not keeping my tenants happy, they re-evaluated my space and put in a higher-capacity water heater.  My tenants were happy, which makes me happy. I was truly pleased with the service I got from Thomas E Clark.

I was reading the reviews and I felt bad because I have not left a review on Yelp for this amazing company!  The first of my problems began years ago, with almost quarterly visits from Baltimore County to clear my sewer to stop the line from backing up into my basement.  One day, they told me it was clear at the street (shudder).  I did research and found All Nite and Kirk came out the next day, I was back in operation after an hour (it was Christmas-time!).  A few more rounds, and Kirk told me that I really needed to have the main sewer line replaced.  Very reasonably priced and once all components were scheduled, it took him just one-day to get everything done!  Fast-forward years and the same thing started again.  Baltimore County kept saying it was not them and Kirk went toe-to-toe with them and he and a manager came out together with a drain camera.  Turns out, there was 10 feet more that I had to replace, but that was also awesome, to find the answers!  He and his team have replaced faucets, installed a new laundry tub, installed a new gas oven and identified (and fixed) my families very long hair in the basement shower P-trap, that keep my home flushing strong!  Highly responsive, honest, very clean (you would never know they were there!) and I could not recommend them any higher.