Best Water Heater Leak Repair in Washington DC

This is my second review of Reddick & Sons. Again, 5 stars. I've tried a few other plumbers/electricians in between. None stand up to them. They quickly responded to my request and they completed it with unrivaled expertise (less than 24 hours from the initial ask).

Matthew came out for a quick plumbing job, he was amiable, professional, and willing to explain things thoroughly. He also gave me a fair estimate on another job. The days of the gruff plumber and/or electrian are over.

I seriously do not know why you would go with anyone else. Reddick & Sons are bar none the best in the business. I have very high standards in this area and have been disappointed so many times. Reddick & Sons continues to exceed those standards.

Requested quote via Yelp and received reasonable pricing next day, then booked an appointment same week. Awesome customer service and would highly recommend. I worked with Mike to have some minor PVC repair and everything was done in less than an hour. These are my go to guys for future work!

The owner and the techs were great.  They have a great response time, are communicative, friendly, very respectful, and are all around professionals.

I have used a few companies in this industry over the past year and Drymount Air is by far the best of them.

Highly recommend!

Quick and accommodating. Recognized issues and new how to resolve them. Great value.

Very responsive and available for next day service to replace a broken bathroom vanity pipe.  Friendly and easy to work with.

Mr. Carlton was superb! We reached out to Exceptional Plumber when we felt we were being ripped off by a national brand company known world -wide and for the sake of not being sued in this sue happy country of ours, I will not mention their name, yet I wish I could. The company name being with a L and end with the Plumber. Exceptional Plumber came and did the job for far less than the plumber we called, wanted for to do the job. The other company wanted almost one thousand dollars and then wanted to sell us a new toilet. Way to do business. Not Exceptional Plumber. Mr. Carlton told us what the price would be up front and did an exceptional job to the point that when he was finish, we were surprised it did not take long and the toilet is running like new. We are about to bring them back to do another job in our other bathroom. Thank You Exceptional Plumber for placing consumer confidence back in the plumbing business.

Anthony S.

Donzelle was awesome.  We had an emergency plumbing situation (backup flowing up through my tenant's shower drain...pretty gross), and Donzelle was the first person to respond to my requests.  His communication was excellent throughout, his prices were fair, and he responded immediately.  He was also able to work with the tenant to find a time that worked best for everybody for follow-up work.  He didn't try to upsell or pressure us based on the situation and his quality of work was fantastic.  Sent pictures and updates throughout, cleaned up, and my tenant also reported that he was very satisfied.  Super professional, 5 stars.

We are in the midst of remodeling an office space. We have plumbing fixtures that we were not going to use for the business at all. DJ came out gave us an estimate of the work we needed to be done. He was prompt and very professional. He gave us options on what we could do to save us money. Which was a bonus for us since we are a new business trying to get up and running and on a tight budget. DJ came out the next day and did an excellent job on the plumbing work that we needed done. We would definitely use him again and would recommend him to our friends and family.

I wish I could move these guys to Texas with me!  They do a great job, were prompt and very friendly and helpful.

Needed help with a water heater, Matt was very responsive and corrected the issue within a few hours of notification.

Received four quotes for three major home projects: A complete master bathroom remodel, a new deck, and replacement of a drop ceiling with sheetrock and repair of a water-damaged wall in a guest bedroom.
The first three quotes were from high end remodelers. A friend recommended Allen Geoffrey's Handyman Services to us (she had just had her bathroom remodeled). Geoff and his crew (Mark and Brian) came out to survey the jobs. They spent more time with me going over what work we wanted and what our major concerns were. They suggested a comprehensive plan of attack from top to bottom. We were consulted at every step of each of the projects to ensure that our expectations and design elements were incorporated.
Their price quote came in thousands (yes, thousands) of dollars less than the three previous quotes. While they don't provide the design assistance of the high end contractors, they met us at a big box contractor store and helped us color-coordinate our design interests. They took care of ordering all the various pieces parts needed and got us a significant discount on materials.
First, they replaced the deck to install flashing (that the previous home owner neglected to do), that led to the water damage in the guest bedroom. The deck was brought up to code and revealed serious problems with the previous deck installation.
After the deck was done, the crew split off into two teams, one working on the master bathroom, the other, working on the guest bedroom.
The crew took care of hauling off all old materials and cleaned up after each day. The work was first-rate.
As with any major home project, unexpected/unforeseen problems arise. While removing the water-damaged sheetrock in the guest bedroom, major water damage was discovered to the exterior wall. Geoff gave me a very reasonable labor estimate to repair the wall. That wall is now the strongest in the house.
They show up when expected, every day, until the job is done.  They go beyond what is expected to ensure that the client is happy with the direction the project is headed.
I highly recommend these master plumbers. I guess my highest endorsement is that, when our kitchen cabinets come in, Geoff and his crew will be doing our complete kitchen remodel (again, coming in thousands of dollars less than the high-end contractors). If you need any work done to your home, give them a call. They will not disappoint you.
And, Geoff, Mark, & Brian, our new master bathroom looks and functions beyond our expectations. Thank you!

Drain Works did a great job fixing our gas fireplace. Scheduling service was easy and Drain Works communicated effectively through email and text messages for appointments and invoices that included before and after photos which are so helpful. Mr. Duran, our tech, was professional, punctual, and really easy to work with, not to mention very skilled. He explained the work so we understood what was needed. We will def look into the other services Drain Works provides given how effective they were in fixing our fireplace!

UPDATE TO THE UPDATE: I have changed my initial one star review to four.  The one star was because their 24/7 emergency number wasn't working as advertised, and then because of some really terrible bill collecting tactics.

BUT, once I finally got through to someone, the actual on-site service was very good (the technician arrived when he said he would, found the problem and fixed it quickly and efficiently).

And then, in response to my complaint to them and on here, I received a very thoughtful call from a gentleman named Micheal. He not only patiently listened to my complaints, but worked with me to find some actionable measures to ensure what I experienced wouldn't be repeated for anyone else. He took my concerns seriously, acknowledged my frustrations, and repeatedly apologized for Sila not living up to its reputation in this one instance.

Every company screws up. People have bad days, or something goes wrong. I get that. So, I like to judge companies on how they make those mess ups right and how they respect me as a customer. I was very pleased with the resolution and the apology and the promise not to use intimidation tactics in the future to settle a disputed bill.

So. Based on how they fixed my furnace, and settled my issues, 4 stars. I will be giving them another chance, and hope to give them 5 stars next time I need their services.

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UPDATE: This is a FRAUD of service and uses possibly illegal intimidation tactics to collect bills they should have collected during service. I have not had a chance to pay my bill for the service that they *eventually* rendered (read below for initial review). I tried to pay them on site, but their technician refused to take my credit card information. They saw my Yelp review and attempted to contact me once. I believe any business can make mistakes, and I judge them based on how they fix things. So before paying my bill I wanted to be in touch with them. Cat and mouse game of phone calls ensues. I then opened up a letter today from them containing a FAKE legal document (no case citation, no attorney listing, no court listed, and no signature on this FAKE document). This is ILLEGAL and a form of intimidation. If they did submit this FAKE document, I would instruct my attorney to fight it because their statement on it contains patiently FALSE and defaming information (They claimed they were being nice and knocked $100 off the bill. THIS IS A LIE. I PAID FOR A COUPON THROUGH YELP AND UTILIZED IT.  They also claim that their technician arrived on time. False. I began calling their FAKE 24/7 service line in the morning. Multiple messages left. Multiple messages left through Yelp!  FINALLY got through to them several hours later in the afternoon. They also sought to intimidate me and withdraw this FACTUAL review of my miserable experience with them)

These people are frauds and bullies. FIND SOMEONE ELSE FOR YOUR HVA

Sila = UNRELIABLE

These folks are a bunch of scam artists. Used them last spring, after buying a $50 off! Coupon for $25, only to be told afterwards it wasn't valid for the service I needed. Fine. I then paid $200 for an annual maintenance plan. They checked my AC in the spring and I was told I would be called in the fall to schedule an appointment to tuneup my furnace. No call or email ever sent to me. Today, the ignition on my furnace won't turn on. I have called the supposed 24/7 emergency number and have twice been punted to voice mail. I left a voicemail over an hour ago and still no response. Since I'd like to not freeze to death, I will be using another more reliable service and also calling Better Business Bureau about this fake maintenance plan I got roped into.

DO NOT USE THESE PEOPLE.

Nobody likes a broken furnace but these guys were responsive, honest, friendly and helpful when helping with ours.  We got a much-needed new furnace from them which was basically at the price I expected it to be.  Stuck with the estimate price to the dollar, no bait and switch.  Great job!

Twice I've had issues with the sole toilet in my apartment and twice W.L. Staton has come out and saved the day. This most recent time they came out 20 minutes after I called and were very professional, fast and efficient in fixing the problem. The cost was very reasonable and I would not hesitate to call them again if I had any other plumbing related issue.

Everything great.  Immediately responsive to my initial contact.  This wasn't an emergency, but still offered a visit within 24hours and solved the problem.

DB's Plumbing and Drain responded and delivered fast, honest and professional service to my home. I am so happy we stumbled across this company and would definitely recommend them if you have any plumbing problems.

What can I say? I called at 7:20 AM for clogged kitchen sink/disposal. They gave us a two hour window from 10 AM to 12 pm. Called at 8 AM and said they were running ahead of schedule and could they come in at 815 instead. In and out by 930, Took payment over the phone since I wasn't home (my parents were). Sent me an email receipt instantaneously. I have a perfectly functioning drain now. Money well spent!

Update on 3/17/20

Hands-down the best plumbing service in the universe. We called for an emergency and they came within 20 minutes and have very reasonable prices. Very lucky to have them in our neighborhood!!

No one in the history of home ownership wants to hear the words your boiler needs to be replaced. No one. But after 30 years our gas boiler had finally given up the ship. And lucky for us friend had recommended Thomas E Clark to us a couple of years before. They are professional, efficient and they explained exactly what was needed. They installed the new boiler, took the titanic relic away with them and cleaned up the work site. Fabulous. Courteous and professional staff!

I have dealt with alot of different plumbing companies n this one was By FAR the BEST. They made everything easy from the 1st call in to the completion of service. Their prices were more than reasonable and they took one of the worst times in my life and made it so simple. The plumber is so knowledgeable and experienced that he made everything look effortless. They didnt try to add things to the bill or say it couldnt be done without other parts etc.to make the price higher. I needed paperwork for my insurance and the office staff handled everything for me, TOP NOTCH CUSTOMER SERVICE, when most companies no longer care abt customers. I could not say enough wonderful things abt this company. Last thing THaNK YOU ALL NITE and please let this company be your 1st choice they dont disappoint.