Best Heater Repair in Washington DC
Like most bigger plumbing companies, they have a pre-set price to perform a job.
If you want something done that you can't do yourself, then of course you expect to pay to have it completed. But you'd think an hourly rate would be quoted rather than menu pricing without seeing how easy/difficult the job will be.
When I called about my job I asked if there's a set price and I was told Yes. So I asked if they could tell me what it would be. The person in the field will have to tell you.
So, you don't know what your employee is going to charge me to do a job that your company has pre-determined I'll be charged?
Ummmmm, that doesn't make any sense.
Here's the hook; you make the appointment; wait for the plumber to arrive; they tell you there's a diagnostic fee, the fee is applied if you get the work done; then they tell you the cost, which they knew before they walked in the door.
Just know this going in and use them if you're comfortable with that process.
I was happy with the work performed, but the customer service side was lacking from the call takers, both scheduling and the manager who answered my question regarding their fees.
If you want something done that you can't do yourself, then of course you expect to pay to have it completed. But you'd think an hourly rate would be quoted rather than menu pricing without seeing how easy/difficult the job will be.
When I called about my job I asked if there's a set price and I was told Yes. So I asked if they could tell me what it would be. The person in the field will have to tell you.
So, you don't know what your employee is going to charge me to do a job that your company has pre-determined I'll be charged?
Ummmmm, that doesn't make any sense.
Here's the hook; you make the appointment; wait for the plumber to arrive; they tell you there's a diagnostic fee, the fee is applied if you get the work done; then they tell you the cost, which they knew before they walked in the door.
Just know this going in and use them if you're comfortable with that process.
I was happy with the work performed, but the customer service side was lacking from the call takers, both scheduling and the manager who answered my question regarding their fees.
Washington, DC
Great communication and even better service! I needed a new faucet and had a several clogged drains. Michael took care of them all in short order. Very reasonable price and great service. I won't hesitate to use them in the future!
Washington, DC
I found Drymount Air via a request in Yelp to replace my garbage disposal. The price was reasonable, they showed up in the 2 hour window scheduled, and completed the job in 30 minutes. I highly recommend them!
Washington, DC
Quick and accommodating. Recognized issues and new how to resolve them. Great value.
Washington, DC
Highly recommend - very responsive and hardworking. Mehran even came back to my house at 8am to check out something that concerned me the following day. Greatly appreciated his conscientiousness.
Washington, DC
Can't say enough good things about the work Carlton did. He was honest and meticulous and very careful to make sure the job got done right. It could have turned into a much bigger job but he took a very patient and conservative approach and got it done with the least amount of impact on the house. I'll use him again for sure.
Washington, DC
Responsive and clear communication, professional service, competitive pricing. They installed 2 new toilets, removed the old ones removed, fixed a gasket on my dryer, and adjusted the tub drain. Great experience and highly recommend.
125 L St SE, Washington, DC 20003
This a business that I would highly recommend. I have used this business for several of my plumbing needs. The response time was remarkable. When they showed up, they were prompt, knowledge and gave real time estimates for the completion of the work. Having contractors show up with a positive attitude and a willingness to complete a job with leaving no question unanswered is very important to me. I have always been satisfied with the work completed. Finding a reliable company to complete jobs can be difficult but when you find one, you treat it as gold, and DJ's pluming is that company that a value :o) You won't be disappointed.
Washington, DC 20011
This is my second time reaching out for help with a job I couldn't handle. Today's was demo and haul. I contacted them yesterday and today they was here by 10am and the job is done, at price and time estimates. I highly recommend C&C and will call on them again!
8418 Aubrey Dr, Manassas, VA 20111
My garbage disposal needed repairing or replacing. I searched for a plumber and thankfully I found Matt. Without hesitation, he fit me into his schedule for same day service. Upon arrival to my home I discovered another plumbing concern and asked him to inspect it. As it turned out my sump pump needed replacing and it had been raining all day which led to a significant amount of ground swell. Matt quoted me a fair price. Unfortunately, we could not obtain a replacement pump because supply houses and other retailers had reduced hours due to Covid-19. He replaced the disposal and to my surprise loaned me a sump pump overnight to prevent my basement from flooding. I'm grateful for his professionalism and easy demeanor which made doing business with him terrific. Matt is a plumber whose services you can count on and trust when needed. I highly recommend him and won't hesitate to call on him again. He also was very respectful of my home taking care to clean up behind himself as well as cover his feet to prevent damaging my wood floors. Note, this is an actual review from a very satisfied client!
Baltimore, MD 21224
Received four quotes for three major home projects: A complete master bathroom remodel, a new deck, and replacement of a drop ceiling with sheetrock and repair of a water-damaged wall in a guest bedroom.
The first three quotes were from high end remodelers. A friend recommended Allen Geoffrey's Handyman Services to us (she had just had her bathroom remodeled). Geoff and his crew (Mark and Brian) came out to survey the jobs. They spent more time with me going over what work we wanted and what our major concerns were. They suggested a comprehensive plan of attack from top to bottom. We were consulted at every step of each of the projects to ensure that our expectations and design elements were incorporated.
Their price quote came in thousands (yes, thousands) of dollars less than the three previous quotes. While they don't provide the design assistance of the high end contractors, they met us at a big box contractor store and helped us color-coordinate our design interests. They took care of ordering all the various pieces parts needed and got us a significant discount on materials.
First, they replaced the deck to install flashing (that the previous home owner neglected to do), that led to the water damage in the guest bedroom. The deck was brought up to code and revealed serious problems with the previous deck installation.
After the deck was done, the crew split off into two teams, one working on the master bathroom, the other, working on the guest bedroom.
The crew took care of hauling off all old materials and cleaned up after each day. The work was first-rate.
As with any major home project, unexpected/unforeseen problems arise. While removing the water-damaged sheetrock in the guest bedroom, major water damage was discovered to the exterior wall. Geoff gave me a very reasonable labor estimate to repair the wall. That wall is now the strongest in the house.
They show up when expected, every day, until the job is done. They go beyond what is expected to ensure that the client is happy with the direction the project is headed.
I highly recommend these master plumbers. I guess my highest endorsement is that, when our kitchen cabinets come in, Geoff and his crew will be doing our complete kitchen remodel (again, coming in thousands of dollars less than the high-end contractors). If you need any work done to your home, give them a call. They will not disappoint you.
And, Geoff, Mark, & Brian, our new master bathroom looks and functions beyond our expectations. Thank you!
The first three quotes were from high end remodelers. A friend recommended Allen Geoffrey's Handyman Services to us (she had just had her bathroom remodeled). Geoff and his crew (Mark and Brian) came out to survey the jobs. They spent more time with me going over what work we wanted and what our major concerns were. They suggested a comprehensive plan of attack from top to bottom. We were consulted at every step of each of the projects to ensure that our expectations and design elements were incorporated.
Their price quote came in thousands (yes, thousands) of dollars less than the three previous quotes. While they don't provide the design assistance of the high end contractors, they met us at a big box contractor store and helped us color-coordinate our design interests. They took care of ordering all the various pieces parts needed and got us a significant discount on materials.
First, they replaced the deck to install flashing (that the previous home owner neglected to do), that led to the water damage in the guest bedroom. The deck was brought up to code and revealed serious problems with the previous deck installation.
After the deck was done, the crew split off into two teams, one working on the master bathroom, the other, working on the guest bedroom.
The crew took care of hauling off all old materials and cleaned up after each day. The work was first-rate.
As with any major home project, unexpected/unforeseen problems arise. While removing the water-damaged sheetrock in the guest bedroom, major water damage was discovered to the exterior wall. Geoff gave me a very reasonable labor estimate to repair the wall. That wall is now the strongest in the house.
They show up when expected, every day, until the job is done. They go beyond what is expected to ensure that the client is happy with the direction the project is headed.
I highly recommend these master plumbers. I guess my highest endorsement is that, when our kitchen cabinets come in, Geoff and his crew will be doing our complete kitchen remodel (again, coming in thousands of dollars less than the high-end contractors). If you need any work done to your home, give them a call. They will not disappoint you.
And, Geoff, Mark, & Brian, our new master bathroom looks and functions beyond our expectations. Thank you!
Spotsylvania Courthouse, VA 22551
I was going to try and fix a shower faucet and found that my main water shut off valve wouldn't move. I called Drain Works and a real human answered the phone! She was nice and helpful and scheduled somebody to come out the next morning. Jorge came the next morning and listened to the situation. He was able to shut off the water and showed me how to do it. The valve was plastic and required most of my strength to turn it. I was worried that my other family members wouldn't be able to do that in an emergency, so Jorge was able to quote me the cost of replacing that old plastic valve with a new high quality valve that is easier to operate. Not only that, but he was able to replace the valve right away, it didn't take long at all, I was surprised how quickly it was done, and when he heard that I am a new first time homeowner, he gave me some great tips about things like shutting off the outdoor faucets in the winter and showed me how to do it. The whole time Jorge was friendly and helpful, and never pushy. I'm definitely going to call Drain Works again next time I need any plumbing work done.
Washington, DC
Joey came out to inspect our unit today. He was early, professional, and did a great job teaching me about how our HVAC unit works while he inspected it. While out unit checked out fine, when we do need help in the future, we'll go with SILA.
Washington, DC
EXCEPTIONAL SERVICE!
We have been using Snell for all of our heating and air conditioning needs for several years, ever since our previous company--Shanahan's--merged with Snell, and their service has been exceptional.
Most recently, Senior Technician Charles came to our house to perform our annual furnace tune-up, and he did a very through and skillful job. Based on Charles' recommendation that we replace our 12-year old water heater, we decided to buy a new AO Smith water heater with the top-of-the-line 10 year parts and labor warranty at a discounted price that Charles helped us obtain from the Service Manager.
On the day of the installation, Charles and his colleague Michael arrived on time and did an excellent job removing our old water heater and installing the new higher-quality AO Smith water heater. They also made a number of major improvements at nominal cost, including replacing the 25 year old shut off value with two much better valves (for the hot and cold water pipes), replacing and improving the existing metal venting, and installing a drain pan so that any water leak will flow directly into our floor drain instead of our carpet.
Charles and Michael were extremely professional and courteous, completed the job promptly and with excellent workmanship and attention to detail, and cleaned up after themselves throughout the job.
We will definitely continue to use Snell for all of our heating and air conditioning needs and will keep requesting Charles by name (though Michael is great, too).
Thanks for the exceptional service!
We have been using Snell for all of our heating and air conditioning needs for several years, ever since our previous company--Shanahan's--merged with Snell, and their service has been exceptional.
Most recently, Senior Technician Charles came to our house to perform our annual furnace tune-up, and he did a very through and skillful job. Based on Charles' recommendation that we replace our 12-year old water heater, we decided to buy a new AO Smith water heater with the top-of-the-line 10 year parts and labor warranty at a discounted price that Charles helped us obtain from the Service Manager.
On the day of the installation, Charles and his colleague Michael arrived on time and did an excellent job removing our old water heater and installing the new higher-quality AO Smith water heater. They also made a number of major improvements at nominal cost, including replacing the 25 year old shut off value with two much better valves (for the hot and cold water pipes), replacing and improving the existing metal venting, and installing a drain pan so that any water leak will flow directly into our floor drain instead of our carpet.
Charles and Michael were extremely professional and courteous, completed the job promptly and with excellent workmanship and attention to detail, and cleaned up after themselves throughout the job.
We will definitely continue to use Snell for all of our heating and air conditioning needs and will keep requesting Charles by name (though Michael is great, too).
Thanks for the exceptional service!
21660 Ridgetop Cir, Ste 138, Sterling, VA 20166
Terrible. Emailed -- no response. Called the office and spoke with an individual who said someone else would call me back -- never called me back. Texted another plumber -- apparently he retired and turned over his business to this company. Texter identified themselves as being from Staton and said they would call me after a certain time -- but no return call. When I texted that I was done with their non-responsiveness I received a call. Had an appointment for today -- 4 hour window for them to look at the current water heater and give me an estimate for replacing with a tankless water heater -- NEVER SHOWED and NEVER COMMUNICATED. I have no idea how these guys got good ratinsg based upon their complete lack of responsiveness. Absolutely will send people another direction and not recommend these folks.
1991 Moreland Pkwy, Annapolis, MD 21401
As a realtor walking buyers through the home inspection process, JF Plumbing has been a valuable resource as well as a great company to provide corrective action. Often times a small plumbing repair timely done results in significant savings. Always available and timely, I highly recommend JF Plumbing.
15751 Crabbs Branch Way, Rockville, MD 20855
Trevor did an awesome job! Give that dude a raise or something please. He was training an apprentice too. He took care of the job, my concerns, and the clean up extremely well! They also replaced the lower half of the PVC pipe, check valve, and cleaned the sump basin. Although the price the company charges is a little higher than your average Joe Schmo, the convenience and quality of the work is what you get and that's important. They were done quickly too. Gotta hand it to DBs they are a solid company from the admin folks, to the plumber to the people they train. Nice job DB!
Price $571 for labor listed above + parts.
Sump pump replacement.
Price $571 for labor listed above + parts.
Sump pump replacement.
2609 Morse Ln, Woodbridge, VA 22192
The technicians did a great job repairing my pinhole leak in my copper pipe. They were fast, very courteous, and prompt. I asked many questions and they patiently responded. Heil Plumbing has gained a new customer.
Washington, DC
I just had Clark plumbing install a new showerhead and kitchen sink. I supplied the showerhead and sink. The cost of labor for 50 minutes of work came to over $450. I was stunned. I learned they don't charge by the hour any more but by the job. And their prices are off the charts. I used to use them regularly years ago when their prices were high but reasonable. Now I would not recommend them to anyone who has even the slightest concern with cost.
Washington, DC 20008
I have dealt with alot of different plumbing companies n this one was By FAR the BEST. They made everything easy from the 1st call in to the completion of service. Their prices were more than reasonable and they took one of the worst times in my life and made it so simple. The plumber is so knowledgeable and experienced that he made everything look effortless. They didnt try to add things to the bill or say it couldnt be done without other parts etc.to make the price higher. I needed paperwork for my insurance and the office staff handled everything for me, TOP NOTCH CUSTOMER SERVICE, when most companies no longer care abt customers. I could not say enough wonderful things abt this company. Last thing THaNK YOU ALL NITE and please let this company be your 1st choice they dont disappoint.
Washington, DC