Best Heater Installation in Washington DC

(Shared on google, as well)

I honestly would give a million stars if I could. I had my entire HVAC system and hot water heater replaced yesterday. This experience from start to finish has been fantastic -- especially considering I'm a novice at this and had a lot of questions for Rebecca in the beginning.

Danny came out to do the measurements and was able to give me guidance on the parts and save me money along the way. He could have charged me more to do a bigger job, but he instead advised me to get a similar part to what I had previously to ensure there would be less work, time, effort, cost, etc. He also was just a cool dude and I could tell from that one interaction how much integrity he has and the pride he takes in his company.

Danny, I hope you read this - your team was so awesome today. They worked incredibly hard and maintained a polite, professional, and fun attitude the entire time. I turned up the classic rock and let them do their thing. They were great with my puppy running around barking at them and made this a really easy experience.

I will be singing your praises to everyone I know. Not only are your prices competitive and reasonable, but your team is fantastic and reliable.

My installation was only yesterday so I am unable to give feedback on how the system will work tomorrow, next week, next month, etc. but I anticipate that if I do have any issues, they will be resolved immediately. I honestly couldn't imagine any other level of service from this team considering how outstanding my experience has been so far. Thank you again!

My friend  recommended Plumb professionals when we lost hot water. After reading the many 5 star reviews I called the owner and was scheduled for the next day. Immediately after scheduling they emailed to confirm the appointment. Jonathan was on time and extremely knowledgeable and friendly. He diagnosed the problem, explained the issue and fixed it within the hour. So thankful we did not need to replace our tankless hot water heater but when we do we'll be certain to call Plumb Professionals. Extremely honest and fair pricing. I'll be referring them to my friends and neighbors! Sandy in Burke, VA

A+. Highly recommend for HVAC, water heaters, plumbing. Post more words post more words

Quick and accommodating. Recognized issues and new how to resolve them. Great value.

I reached out to Bob and Kur plumbing Sunday evening not expecting to hear back until Monday. They got in touch with me in a timely manner, helped me work through my options to get my plumbing issue fixed, and were able to schedule me in first thing Monday morning. Mehran was extremely professional and was able to resolve my plumbing issues right away. Would recommend Bob and Kur Plumbing.

Muhammad got back to me quickly with a quote and promptly scheduled the time to replace a bathtub and shower faucet. His price was really reasonable and he did a fantastic job. Muhammad is the first person I will call if i have any plumbing issues in the future.

I had an issue with my garbage disposal. After speaking with District Capital. He diagnosed my problem and gave me instructions to fix it myself over the phone, which worked. He offered to come out and take a look if I was not able to get it working. He certainly could have came over and made $300 but he did not. Unbelievable integrity. I will certainly recommend DISTRICT CAPITAL. Thank you

This a business that I would highly recommend.  I have used this business for several of my plumbing needs.  The response time was remarkable.  When they showed up, they were prompt, knowledge and gave real time estimates for the completion of the work.  Having contractors show up with a positive attitude and a willingness to complete a job with leaving no question unanswered is very important to me.  I have always been satisfied with the work completed.  Finding a reliable company to complete jobs can be difficult but when you find one, you treat it as gold, and DJ's pluming is that company that a value :o)  You won't be disappointed.

Stay away! This project has caused us nothing but stress and work!
We were given a time estimate of 3 days for replacing the ceiling on our main level and installing 8 recessed lights. When we noticed that workers did not make use of any tarp or drop cloths, or care when working in our home, we were annoyed. When the work took 5 full days instead of 3 we were frustrated but understood. Sometimes something turns out to be more work than initially thought - it happens. We were so desperate to get our home back that we even ended up helping the workers paint & clean, just so we could start the process of moving back upstairs into our main level.
When we fully inspected the work the next day in daylight we realized that it was a mess! The ceiling was uneven, full of dents and craters. The work around the recessed lights was messy and just plain ugly. Our hardwood floor was still covered in paint, some of the baseboards damaged and a wooden beam dividing our living space, covered in paint and scratched.
I mentioned all our concerns to Clay when he stopped by a few days later to change out some light switches. He ensured me everything would be taken care of and fixed. We agreed Gabriel, his worker who did the majority of the work, would stop by the following weekend to fix any spots that needed more work.
Gabriel did in fact stop by 2 more times, again plastering, sanding and painting without the use of any tarp or drop cloths (we provided our own this time but paint still got on our rugs and floors). In an attempt to fix some of the damaged spots on our wall he used our wall paint we had sitting on the counter, which was glossy paint for the kitchen, on our living room walls which used matte paint. Leaving us the having to repaint the entire living room. The ceiling was still uneven, a light fixture in our hallway covered in paint, and the recess lighting still messy. Our house was yet again completely covered in dust, paint and plaster and we were still living in our basement.
After 5 full days of work and 2 extra evening visits, we were still extremely unhappy with the work and the care (or lack thereof) taken in our home.
I contacted Clay and told him that we were very frustrated mostly as an FYI but also declined having Gabriel come to our home again since we already knew it would end up in more damage than progress. We decided to fix any issues ourself since we just wanted our home back. Clay apparently took this as an opportunity to reveal his anger issues and accused us of not paying (I personally paid the amount in full 1 week prior with him standing across the room) and threatened to put a lien on our home and that we would hear from his attorney. He then said that it was not fair to complain without giving him the chance to fix any outstanding issues with their work. But after 7 days of work when 3 days were promised, we felt we had given more than a fair chance to make things right.
Overall a bad experience with this company. We had been very accommodating with the work taking much longer than promised, the mess in our home and paid in full before work was finished.
Unprofessional, rude, careless and no attention to detail. Will definitely never use again or recommend to anyone. Stay away!

I've hired Opata Plumbing Service to fix and repair various issues throughout my house from a leaking sink to the installation of a water supply line for my washing machine. Their service is very professional and honest compared to the other  companies. Very satisfied customer.

Received four quotes for three major home projects: A complete master bathroom remodel, a new deck, and replacement of a drop ceiling with sheetrock and repair of a water-damaged wall in a guest bedroom.
The first three quotes were from high end remodelers. A friend recommended Allen Geoffrey's Handyman Services to us (she had just had her bathroom remodeled). Geoff and his crew (Mark and Brian) came out to survey the jobs. They spent more time with me going over what work we wanted and what our major concerns were. They suggested a comprehensive plan of attack from top to bottom. We were consulted at every step of each of the projects to ensure that our expectations and design elements were incorporated.
Their price quote came in thousands (yes, thousands) of dollars less than the three previous quotes. While they don't provide the design assistance of the high end contractors, they met us at a big box contractor store and helped us color-coordinate our design interests. They took care of ordering all the various pieces parts needed and got us a significant discount on materials.
First, they replaced the deck to install flashing (that the previous home owner neglected to do), that led to the water damage in the guest bedroom. The deck was brought up to code and revealed serious problems with the previous deck installation.
After the deck was done, the crew split off into two teams, one working on the master bathroom, the other, working on the guest bedroom.
The crew took care of hauling off all old materials and cleaned up after each day. The work was first-rate.
As with any major home project, unexpected/unforeseen problems arise. While removing the water-damaged sheetrock in the guest bedroom, major water damage was discovered to the exterior wall. Geoff gave me a very reasonable labor estimate to repair the wall. That wall is now the strongest in the house.
They show up when expected, every day, until the job is done.  They go beyond what is expected to ensure that the client is happy with the direction the project is headed.
I highly recommend these master plumbers. I guess my highest endorsement is that, when our kitchen cabinets come in, Geoff and his crew will be doing our complete kitchen remodel (again, coming in thousands of dollars less than the high-end contractors). If you need any work done to your home, give them a call. They will not disappoint you.
And, Geoff, Mark, & Brian, our new master bathroom looks and functions beyond our expectations. Thank you!

If you are looking for an honest, skilled plumber, look no further! Jorge at DrainWorks is the one to call!

I contacted Jorge from DrainWorks Plumbing and Heating after seeing positive reviews on Yelp. We had two old toilets that were beyond repair. Jorge came out today with two new toilets and installed the first toilet without incident. Upon examining the flange for the second toilet, he noted that that flange was turned 90º and needed repair. Jorge went to get a flange repair kit and spent a lot of time with a difficult installation prior to putting in the toilet.

The installation was beyond professional. The toilets were not cheap $80 toilets from Home Depot. Jorge made sure to upgrade our toilets. The toilets are water savers (as are all new toilets), but these toilets have a wider flapper which creates a stronger flush. AND THE TOILET SEAT and LID are self-closing (no more toilet seat bangs in the middle of the night; and with a finger tap on the toilet lid, my kittens will not be able to drink from the toilet if we forget to lower the lid.)

When he was preparing to leave, Jorge noticed that the drain in the bathroom was slow. He asked me if I wanted him to look at it. He snaked the drain and re-assembled the drain under the sink. Now all of the bathroom sinks in the house are free-flowing! I am impressed that Jorge made himself available to take care of this additional problem at a reasonable rate.

Jorge is very customer-oriented, and his prices are quite fair. He explains everything clearly and concisely. He makes the time to address customer questions and concerns. I felt that I was a very special client. I am sure that all of his clients feel well-taken care of! We have asked him to get back with quotes for future projects. We have found our plumber!

They sent the same tech out again (Juwan) on Oct 26, 2020 to check our systems. He told us that the fan motor was going bad and would need to be replaced. We told him that our system (a Lenox) was still under warranty and the part should be covered. He said he would have the office look into it and that we should only be responsible for labor. Annoying, but that's the way the game goes. He also said he was unable to complete the check in for the HVAC system since the numbers wouldn't read right with the motor not kicking on consistently.

We are waiting for the call that never came. I ended up calling on Oct 30 to figure out what is going on. At this point I talk to someone in the office (Zach) who tells me that he tried to call me on Tuesday and left a message (which I never received). He told me the expense would be $700 - this was an hourly rate and it was expected that the job was going to take between 2 and 2.5 hours to complete. He told me the hourly rate was $305/hr (which I wrote down and confirmed for later reference) and he assured me that I was not being charged extra labor time due to the complications of the system being installed backwards by them. He also told me I should be receiving a 10% discount off the labor because of my maintenance agreement so my charge is likely between $630-$700. We scheduled the install for the following Monday, Nov 2.

Moving forward to the install, they sent out the tech (Juwan again). Tech arrives at 2:30 pm and finishes the job at 3:25pm. He then proceeds to go out to do the maintenance check. Once finished, he quotes me $610 for the job. I tell him to call because that number is too high because he only completed an hour of work and this rate was for 2 hours. He called and kept telling the office that he had completed 1.5 hours of work. After the 3 instance of this, I countered that he had only worked for 1 hour. He looked at his watch and said, Well, I got here at 2:30..., to which I responded, Well, it is now 3:36 pm, which is 1 hour and 6 minutes of work. He then told me he would only charge me for an hour of work - another lie.

He talked on the phone with someone and told me I would be charged $325, which was the cost for 1 hours' worth of work. I asked him if I would be receiving the 10% discount on the hourly rate as I had a maintenance agreement. Tech responded that I had already received a discount and could not receive multiple discounts for the same service. When I asked what that discount was, he told me I was receiving a discount because my part was under warranty. I told him that was not a discount - Sila was going to be paid by Lenox and were sent the part - it did not cost them money and I was paying for the labor so no discount had been applied.

At this point, tech (Javon) says, Well I just have to charge what they tell me. Can you just pay it and take it up with them? There is nothing I can do at this point. I am pissed but figure I can talk to someone at the office to get this taken care of. BIG MISTAKE.

I called once the tech left on Nov 2 at 3:40 pm and am told the manager and billing has left for the day. They take my message and tell me that they will call me back tomorrow. Of course, no callback. I call the next day, Nov 3, at 3:59 pm. Again, there are no managers and I am told I will get a callback the next day. I called back the next day at Nov 4 at 1:22 pm hoping to get someone get this.

I am on the phone with Zach again. We went back and forth before he said, So you're looking for the 10% off this price, right? Then I will go ahead and put that on your record, send you a new bill to reflect that, and you should receive the credit in 3-5 business days. Will that make you happy? I was frustrated and said, Yes, fine, that will work for me.
Surprise, surprise, no bill and no credit on my credit card. I'm done with this company - I want my money back from my maintenance agreement, my HVAC to be reinstalled correctly and to never work with them again.

We had a great experience with Snell on the sale and install of a new Lennox HVAC system. Bill, our sales rep, was really helpful and thorough in explaining what system we should buy and why and he followed up via email within a few days. The install techs were fantastic, spending 12 hours doing a very complete and thorough job. We are very pleased with how responsive Snell has been, would highly recommend them to friends and family, and will likely remain customers for years. Thanks guys!

Called them with an emergency job to fix a leaking water heater (after being referred by a very highly rated plumber who was too busy).  They showed up promptly with a ready to go water heater in the truck (just in case).  Turns out that a new one was needed and we didn't have to wait on the plumber to go get one in order to finish the job.  Highly recommend and will keep on my quick dial list for future jobs.

As a realtor walking buyers through the home inspection process, JF Plumbing has been a valuable resource as well as a great company to provide corrective action.  Often times a small plumbing repair timely done results in significant savings.    Always available and timely, I highly recommend JF Plumbing.

Shane was so nice! We're in the process of moving and the part arrived on time! Thank you DB's plumbing.

This is my second time using Heil  they are always responsive. They are trustworthy and tell you everything you need to know.  I want to say thank you to Brandon who came and snaked my line to the street and to Otto, John, and Chon who came out the next day and repaired my pipe that had a whole and a tree root found it's way in. They were able to get to the pipe without digging up the concrete and cosmetic more money. And Ike  for the camera to identify what the problem was and being. Responsive to my questions. You guys are awesome and I Will highly recommend!!

I am a native Washingtonian, and my family previously had used and liked Thomas E Clark for over 20 years.  In particular, the technician named Jason is stellar.

Their admin staff and scheduling has recently gone through the tubes, and they are not worth the hassle.  I recently placed multiple calls, emails, etc both during office hours and during off hours over a four week period to request an appointment with Jason.  In spite of spending a lot of time repeating the story and my request, they failed to ever contact me.  The people who pick up the phone fail to identify themselves, but are actually dispatchers who are utterly clueless and inept.

A couple of weeks ago, and only after voicing my complaints, the dispatchers finally put me directly through the HVAC dept, and they scheduled an appointment with me between 8-9 AM this morning this AM.  He failed to show up, and after multiple wait times with the dispatcher and my members of the HVAC staff, I ultimately spoke with an exceptionally unprofessional rude person by the name of Mike Hartmann.  He is rude, horrible, and terrible.  As a result, I will never even bother with Thomas E Clark in the future.

Fantastic small business.  My mom found this company online and after a little research, I decided to try them out.  I was not dissatisfied at all.  Remedied my situation, made sure they cleaned up after themselves, gave me some feedback one what I should od next and there was no price gouging.  Melissa was fantastic and her Husband, Kirk and son did fantastic work.  I will recommend them to everyone I know.  And if any future problems arise, I will be sure to call them first!