Best in Tucson AZ

On the Way Plumbing should be called All the Way Plumbing because Sergio will do whatever is necessary to get the job done right and professionally.  He communicated with me every step of the way on a multi-level job requiring that he contract part of the service out to an asphalt company.  All portions of the job were done in a timely fashion and I knew that whatever information I needed, he would be glad to discuss and explain.  Thanks Sergio.

This is the first time in my 58 years on this planet that I needed a septic tank emptied. Of course, it HAD to happen SATURDAY NIGHT when everyone was closed. I called another company that said they would be unable to fit me in for at least a week and a half. They referred me to Fearless Contracting. They showed me when they got here that they DESERVE my business, AND YOUR'S! Fearless actually does the full and complete job, where others normally will ONLY open one of the covers, the inlet cover, and empty that side. They never open the outlet side (that goes to your leach field) in order to inspect the baffles, etc.

When they finally broke through the outlet manhole cover (which clearly had NEVER been done), they found that my baffles were clogged, not allowing any water to flow into the leech field. They cleared the problems and drained that second side. They certified my system as being in excellent condition after that issue was corrected. Now, I won't be calling them to say that my tank is already full. The service should last us for three to five years, depending upon system usage. On top of that, the service cost me a full $200 less than estimated! When does that happen?? They really treated me fairly on the service costing. I really appreciate that, and have made my FIRST EVER online review.

If you need septic work, or plumbing work, Fearless Contracting deserves your business, and has gained MY business for as long as I am breathing! I will go nowhere else. Thank you Fearless Contracting! In my situation, you COULD have taken advantage. Most every other company out there would have. You are a company with absolute integrity within an industry that is constantly dealing with the crap... really appreciate you guys.

Bill and his crew installed a new front entry door on my house. When I purchased the home, it had a poorly hung front door that didn't seal correctly. The strike plate had to be adjusted for the lock to even close! I put up with it for a year, probably going through miles of weatherstripping. After an unsatisfactory experience with a different repairman, I contacted Bill and Horton Remodeling Services.

He was very thorough in the initial call with explaining fee breakdowns, the likely cost, and listened to what I needed and even what I hoped to pay. Even though I paid more, it was worth it. I got what I paid for, as the saying goes. The door was done beautifully, and they cleaned up perfectly after the job was finished. They had to remove and replace a security door as well, so it wasn't a simple job! I was kept informed of the job progress with texts, and emails.

* This would be a five star review, but the door had a long scratch from the top almost to the doorknob when installed (the install was done while I was at work and unable to see/view the door). When I contacted them, they didn't offer any type of money off, and told me that was how they received the door from the company. Then they offered to quote me a price to paint the door to cover the scratch. I feel that contacting me when they picked up a scratched door to see if I was okay with it would have been better, and then perhaps negotiating a bit lower price for a damaged door instead of waiting for me to notice the damage and ask about it. I was disappointed about that part of the job and interaction.
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UPDATED REVIEW: Bill contacted me and worked out a repair on the door. He was very kind and understanding about it. I appreciated his willingness to do so, and I would not hesitate to recommend or use this company again in the future. They do excellent work, and Bill is great at communicating on costs, and concerns.

This is a very professional company. They came and gave a reasonable estimate for replacing our garbage disposal, then came back and did the work. The technician, Gilbert, was very courteous, answered all our questions, and gave us good tips for how to keep things working well in the future. I had an easy time scheduling with this company, both for the estimate and the repair work-- didn't need to leave a message. Someone actually answered the phones! I plan to use the company again for future plumbing needs.

Well this was helpful. I had a 1000 gal spike over two billing periods per month.
The meter people said it could not be the five year old meter.  So it must be us.  I added food color to the tank to test for a flapper leak.  Nada
I read the meter over night , nothing.
Shut off main for a week while traveling.
Again no water movement at the main.

So I called Mark, owner, and he walked me thru al the possibles. I may have solved it when I re adjusted the tank float  level  in
The only toilet.
We ll give it another billing period.

Over ten days I am at my old usage , 66 gal a day. 2 adults, 1 bathroom ,  no irrigation, fountains or softeners. 2000 gal 30 days.

If I need to , I can still call him back.

He saved me a service call, thanks...

I've only lived in the area for 3 years but started using Twin Lake Air from the day we arrived and have been an EXTREMELY happy customer.  We've used them not only for routine maintenance but also for repair and installation and they excel at all of these things across the board.  Today's visit was just routine maintenance but it was a great experience.  My technician, Jose, was MORE than on time (which I liked), and he was professional, friendly, very helpful, and even took his shoes off, told me the analysis of each component, made sure to verify the air temperature coming out of the registers matches the temperature set at the thermostat (it did), he was just very thorough, pleasant and friendly.  I have not previously seen this particular technician before but I'm glad he's on staff now. Everyone else has been a pleasure to deal with as well.   They pick up the phone, they call you back if for some reason they're not able to handle the call at the time it comes in, they're just a great company to work with.

After a really poor and unprofessional performance by another big plumbing outfit here in town that wasted a couple days of our time and got us nowhere we called Sampson plumbing to help with a somewhat distressing plumbing problem we were having at one of our rentals - seemingly random times in the morning water looked like it was seeping up through the tile floor in one of the bedrooms and it didn't smell great.  Not good.  We figured a sewer line had busted or the like and some very bad news was coming our way.  Glenn showed up early after calling to see if we could meet him ahead of schedule and immediately started testing things out to narrow the problem down and quickly found that the problem stemmed from the sink drain in another unit in the building - leaking behind the masonry wall (behind a drywall skin) and ending up in another tenant's floor - short version he cut into the wall, found the leaking pipe section and replaced it quickly and at a very reasonable price.  Wish we would have started with Sampson Plumbing, it would have saved a few days of stress and unhappy tenants.  They'll definitely be our go-to plumbing outfit for all our properties here in town moving forward.

Joe McPhee installed a new water heater for us, and we couldn't be happier. Our old water heater was 12.5 years old, and we figured it was better to replace it before trouble -- such as a leak -- arose. Joe asked if we would like to have the new one sit in a pan that would catch water that might leak out and then then divert it through a tube to the outside of the house (about 10 inches from the water heater). We said yes, and that upgrade from our old setup is giving us peace of mind even though this is a high-quality water heater and a leak isn't very likely.

Anyway, this was our first experience with Joe, and he was a pleasure to work with. He is knowledgeable, professional, punctual and friendly. He seems to really enjoy his work, and he knows that importance of good customer service.

The absolute worst contractor I have ever dealt with in Tucson. They are expensive, provide incomplete shoddy work when they get around to it with rude unprofessional owners and rude unprofessional office staff.  You've been warned.

Very happy with our emergency plumbing service! I've had bad experiences with other plumbing companies (unfriendly techs, not solving the problem, crazy up-charges) so I wasn't looking forward to another bad experience. This was the opposite in every way. From the time we placed the call to clean up and paper work, the service was professional, friendly, and thorough.

Crazy enough we had the same issue again!!!!  Our kitchen sink would not drain. We tried to DIY fix the problem this time to no avail so I called all pro and they sent someone out a few hours later!  Techs name was Danny, he too was incredibly helpful and friendly. Had the issue fixed quickly. Gave me some ideas of how to avoid this issue in the future. Would highly recommend this company to anyone with plumbing issues!

Horrible!!! Should you consider this company, please continue looking.  This business was hired to help my 85 year old mother; the repair work explained was not what this company performed.