Hugh C.
05/01/2023 12:00:00 SA
Joe McPhee installed a new water heater for us, and we couldn't be happier. Our old water heater was 12.5 years old, and we figured it was better to replace it before trouble -- such as a leak -- arose. Joe asked if we would like to have the new one sit in a pan that would catch water that might leak out and then then divert it through a tube to the outside of the house (about 10 inches from the water heater). We said yes, and that upgrade from our old setup is giving us peace of mind even though this is a high-quality water heater and a leak isn't very likely.
Anyway, this was our first experience with Joe, and he was a pleasure to work with. He is knowledgeable, professional, punctual and friendly. He seems to really enjoy his work, and he knows that importance of good customer service.