Best Gas Line Services in San Francisco CA

Johnny came on time.  He is friendly and knowledgeable.  Speedy service and respectful!  Definitely would recommend.

Original one-star review:
My landlord hired Mr. Rooter to install a gas shutoff valve on the gas meter on my house and my neighbors house. A plumber named Lance came over at 8AM and installed mine first. When he turned the gas back on I told him where all the pilot lights were that had to be re-lit. Oh those are self-lighting he said. I said no, they are not self-lighting! After a little argument about what kinds of appliances I had, he said well I can check. I took him to all of the pilots--water heater, floor furnace, and three pilots on the stove--and I watched as he re-lit each one.

When he finished at my house, he began working on the neighbor's shutoff valve. I checked that he didn't need access to my unit anymore, and I locked up and went to work around 10AM. I had an uneasy feeling about that guy unfamiliarity with gas appliances all day, so I decided to go home early to check on the house and make sure my cats were okay. When I opened my front door at 4PM, I was almost knocked over by the natural gas that poured out.  I found my two cats were still alive, so I stuffed them into carriers, ran outside and called 911.

The fire department got there within one minute, shut off the gas, contacted PG&E, and began taking readings. One fire fighter remarked that my cats were alive because my bedroom window was open.  They brought giant fans into the house to air out the gas while we waited for PG&E.

I called the plumber and the landlord and when the plumber saw what was going on he said that it was the old stove. (The stove is fine.) After I pressed him for more information, he finally admitted that he had accidentally triggered my shutoff valve while he was installing the neighbor's shutoff valve, and then he simply turned the gas back on in my house WITHOUT RE-LIGHTING ANY PILOT LIGHTS. My house filled up with natural gas from four different un-lit pilot lights for the next six hours.

This plumber knows next to nothing about common gas appliances, and he is a danger to any customer who hires him to do any work related to gas lines. I have reported him to the CA State Licensing Board.

UPDATE and two added stars ten days later:
Spencer, the owner, called me to apologize and assure me that he takes this very seriously. He said that he spent an hour talking to Lance about his poor judgement and he is updating his training to include this issue. He said that he gave my landlord a full refund on the installation of the shutoff valves. I hope all of this is true.

I can say that Spencer's apology and acknowledgement meant a lot to me, because the incident left me feeling horrible about trusting anyone who calls himself a professional. Most of us want to believe that the professionals know best, and trust that they would never do anything to jeopardize our safety. It's frightening when that trust is broken.

Outstanding Service.  We've been using them for years and have recommended them many times to family and friends.
They are a family owned business, and the treat their customers like family.
They are prompt, considerate, and highly professional.  They clean up and put everything back as they found it.
We trust them so much, we can leave the house while they're working in it, and just let them do what they need to do.
We will never use any other plumbing company.

I had an emergency water leaking issue on Friday late night. Jill wholeheartedly listened to my problem and offered all the help. You rock!

When it comes to this plumbing company. I would say hands down reliable, helpful & professional.

After I ran into a plumbing issue on my property I called a few plumbing companies I had found on Yelp as well. Unfortunately it didn't seem as if many of them did plumbing services on Sunday & some of them you needed to schedule an appointment for an estimate.

Lets keep it plain simple & honest here, who schedules a appointment when you are having plumbing issues at you're house? I am calling because I wanted an estimate & possibly have it done the same day because we all need to use water everyday.

So I was a bit hesitant to call this company because it had no business photo & not too many reviews to read off of, but I took the chance anyways because I really didn't have another choice in the position I was in. It was well worth it because Joven is RELIABLE! He answered my call I took him my issue and he took me up front what the problem was likely leaning towards. I asked him what his rate was and if he could come in later that day to check it out and possibly change it. He informed he would show by the next hour or two because he was finish up another job in a different city.

He then showed up gave an estimate not to far off the price he gave me on the phone and changed it. The time he was from in and out my house was about an hr and a half. IMPRESSIVE!!

Not too long after the toilet was clogged because my daughter decided to throw a toy in there and flush the toilet, and so moral of the story I had to call him again, he showed and removed the toy from the clogged toilet.

Joven is my go to guy when I have issues with plumbing now & I recommend him to all my family, friends & neighbors.

Joven you do an amazing job & I thank you for being so reliable!!

Luis was super responsive and was able to get the job done the same day. Highly recommend and would definitely use again.

My apartments regular maintenance guy came out to fix my shower drain and broke his tools during the process so this company was contacted and they arrived within the hour! They worked quickly and efficiently, handling the matter in less than 30 minutes. Pedro and Fernando were incredibly kind and helpful in resolving the issue and preventing it from happening again. I would absolutely recommend this plumbing company for all your needs!

Edgar has been out to my house four times in the last year:  once to troubleshoot a toilet, once to fix a tenant-discovered leak while I was on vacation, once to install a dishwasher, and today to install a hot water heater.  I'm a retired general contractor and have been around more than a fair share of incompetent tradespeople.  This guy, Edgar, knows his shit.  He is an absolute pleasure to deal with.  5 stars all the way.

Joyous day- our household no longer leaks!

We first asked Zayah over to replace a pair of showerheads that were installed forty years ago and completely stuck on. He took care of us rapidly and efficiently, then took a look at the seven sinks we had that all were leaking. Based on his advice, we ordered appropriate faucets for all of them and asked him back.

That's where his work began. Our plumbing was a DISASTER. We had drains that fell apart when touched and handles that broke when turned. Significant time spent cutting out old drains, replacing angle stops, and having to go out to the local hardware store for necessary parts. (Such as the unexpectedly new drain. We'd already planned to replace four of the others and were prepared for those. Sigh.)

Zayah was amazing and worked us into his schedule as he could, especially given the expected and unexpected needs of our project. His rates are phenomenal and his work ethic top notch. We can't recommend his work enough!

Erik showed up on time and fixed the leaking shower faucet quickly.  Highly recommended for any plumbing issues in the area.

Wizard sent Francisco out when I called needing emergency service.  He arrived in less than a hour and fixed our leaking toilet by replacing the O ring and re-caulking the skirt.  During his initial inspection he also told me the fill valve was faulty--I agreed that for some time the tank had been taking too long to refill.  He quoted the price to replace the O ring and fill valve up front.  When he put everything back together, he tightened up the ill-fitting bidet seat.  He was courteous and professional, and completed the job quickly.

Great guys.  They are busy. They get the job done and make sure it's done correctly.  They are polite and professional. I use them for my commercial property and businesses.  Recommended

This was my first time using a plumber and I was impressed with the punctuality and efficiency, as well as the professionalism throughout my issue.  I highly recommend!

Can't begin to thank these guys. On time, solved the problem, got it right, friendly, informative, didn't give up on the problem etc.

I own a 4 unit apt building in Potrero Hill. Heise's has helped me out over the years with consistently great work and clean/courteous service. They are prompt and fair, and never seem to try to expand the size of the job like many plumbers. Now, I trust them completely and know that they'll solve my problems and do it for a fair price. This means I have happy tenants and that is worth a great deal. Heise's rules.

Frank did a wonderful job on my shower drain.
Reasonable, on time and great communication.
I will definitely call him in the future.

Best price of the licensed plumbers. Was very responsive and a good communicator. Installled a new Rheem Performance Platinum water heater that is hotter and faster to supply said water. My old one had a blanket. This one is insulated internally. Great upgrade. Best warranty and the work was done professionally. Lastly the old heater was leaking badly and was running out of the garage. STK even cleaned that up.

We called The Plumbing Guys on Friday to look at our sump pump when our basement started flooding. They came out quickly and claimed to have repaired the issue (according to them, the connection to the sewer was disconnected) and then left quickly after being paid. But they didn't bother to check the outflow and the pump continued not to work after their repair so the basement continued to flood. We started calling them to come back right away but they didn't answer or come back for three days. We couldn't get any other plumbers or a new sump pump to come out over the holiday weekend so our basement flooded for three days. By the time they came back our hot water heater had flooded and broken and the basement was under three inches of water.

We spoke to the owner of The Plumbing Guys just now and he said it's our own fault for believing their technician when they said the sump pump was fixed, and they will do nothing to help us. Eventually he offered us a slight discount on further plumbing services but I would never trust this company with my plumbing again. We've had several other plumbers out now who all agree that the pump is and was broken all along and needs to be replaced. Even the technician from The Plumbing Guys who originally said the pump was working fine now says it is super old and needs to be replaced.

If the technician - literally the same guy! - had said so the first time he came out on Friday, we could have saved over $15k in damages to our house. I have no idea how we will pay for all this. The Plumbing Guys have flooded our house and are defiantly unapologetic and refusing to help fix it. Do not trust them with your home under any circumstances.

It's never fun to come home to a clogged kitchen drain, especially on the Sunday of a holiday weekend.  We reached out to a b drain and spoke with an extremely professional representative that scheduled Raffi to come to our house the same day.  Not only did Moses arrive earlier than expected but he was professional, straightforward, and great to work with.  He also walked us through each step he took, making us feel very confident in the work performed.  I highly recommend him!

We needed to replace a toilet as well as fix a sink that had separated from the countertop, & Joel came through for us by addressing our issues.  He was upfront of the price, which was a great deal.  He answered all of our questions and provided great advice in regards to our plumbing.  Joel was great and will use him again!