Best Residential Services in San Antonio TX

Very happy with the service. We recently bought a new house and have had a tough time getting contractors to come out to give estimates etc. they came out when they said they would, they were knowledgeable and got the job done in a timely manor. Cleaned up after themselves and it looked great. I would use them again for future work!

On 26 July 2022 we received outstanding, quality, and professional service from Andre's Pro Plumbing. They replaced two water heaters at our home. Joaquin , the owner of the company, was involved with the project from start to finish. Joaquin and his professional support team were very knowledgeable, very customer-oriented, very honest, and pleasant to work with. Joaquin made sure the job was done correctly, that the project was completed on time, and with no additional cost. Joaquins's crew did an excellent job of cleaning up at the completion of the project. We would highly recommend Andre's Pro Plumbing to anyone that wants high quality and very professional work.

Outstanding service, prompt and professional.  I scheduled the appointment over a week ago prior to traveling out of town, and Blue Lion showed up, on time...unfortunately, this kind of service is hard to find.  Highly recommended!

I stumbled upon a water leak in my kitchen this past Mon evening. The shutoff valve to my house was broken preventing me from turning off the water and preventing any further water damage from the leak. I got in touch with Gilbert and he was able to squeeze me into his booked calendar the following morning to address my issues.

Gilbert quickly and professionally fixed my broken shutoff valve and water leak in the kitchen. He also replaced a broken outdoor faucet attached to my house. The completed work was excellent and his pricing was extremely reasonable.

This is the second time i've used Gilbert for a plumbing issue (the 1st was a broken water heater circulating pump back in Jan'13) and he's been great on both occasion. I HIGHLY recommend Gilbert for any plumbing issues you need resolved!!!

Had a leak in my front yard. Lee showed up right at expected time and immediately got to work. Work was quick and Lee was very professional. He was patient and took the time to explain what he did and how he did it. Offered suggestions for future problems and never spoke to me in a condescending tone because of my lack of knowledge. Thank you Lee for your professionalism and thank you George Plumbing for your quick response, I will definitely being reaching out to you for future work

If I could give Braulio six stars, I would. Our water heater started leaking badly this week; it was a nightmare scenario, especially since I don't know anything about plumbing and leaking water kinda freaks me out.

He asked me to text him some pics and quickly diagnosed the issue (we needed a new water heater).

He was out here the next morning, had it replaced in a few hours for a fair price, and did some extra work on our pipes at no additional charge.

Can't recommend him highly enough. THANK YOU.

AJ was amazing. He was on time and very efficient. He even fixed my fence which was not part of the plan. I also had a nest of baby birds in the vents he was fixing and he carefully took them out and offered to put them high in a tree. I would recommend him to everyone.

This is the most courteous company I've used precise professional and very reasonable prices!Most definitely and highly recommended. Won't use any one else.

David and Michael came to check on my fairly new water heater because our water was not heating like it should. I called and David told me he would be able to come out that day which was incredibly convenient and he was about 25% cheaper than the previous quotes.

From the phone call to meeting in person, they were very courteous and professional. While at work, my wife was available for the appointment and they explained to her what they were going to do and then what they actually did in where she would understand.

They quickly drained,filled, and tested my WH and turned out to be working fine. He charged an easy 65 bucks for the house call and no problems since.

I would definitely call them again if I had another issue.

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

Our plumber arrived on the early side of the timeframe given, was pleasant and professional, and got the damaged toilet switched out for a new one in less than 30 minutes. He asked me to inspect the job, I saw that the seat was a little crooked, and he adjusted that in about 2 minutes.

This is our second experience with Mr. Rooter of New Braunfels, and both have been great.

I needed a quote for a sewer line to be fixed. They came out that day and suggested SAWS might be responsible for fixing my problem. He still took the time and gave me a quote. Turns out SAWS was responsible for fixing my issue. I was very grateful for his suggestion even though he knew he might not get my business. Will use in the future and highly recommend.

Manny and his crew are truly SUPERIOR. Manny is all business -- knows exactly what to do and how to fix it. They work hard, they're fast, and they are thorough. On top of that, they are very fair on price. We have called them for issues here and there with our sprinkler system, and they consistently provide quality work and great customer service. Thank you!!

We recently had BCP come out to scope our lines during the inspection of our home and our realtor requested a quote on our behalf for the items found during the inspection as well as what was notated on our inspection report. We scheduled the appointment based off this correspondence and the assumption BCP had an understanding of the work that needed to be completed. Upon their arrival, he seemed completed confused about what was supposed to be done and that his scope stated nothing about going under the home (which was called out in the report we provided). He stated taht he called the office and they claimed to have never received this information (our emails contradict this).  After wasting an hour I finally told the guy to leave since he had no idea what to do. When we notified them about the issues, Kristin responded stating that it was our fault and took no ownership of their deficiencies and inability to perform other than to offer us a 10% discount...This quote was used as part of our negotiations and now that it seems to have been inadequate we will end up paying more to have the required repairs completed.

*Update for Todd's response*
Not sure if you read my review or not, but I already tried reaching out and this was your response. You are more than welcome to contact me with an amicable solution, but don't post on here as though you are trying to resolve the issue when no steps are being made on your part

Our water heater was not working, so I called Sears Home Warranty to place a service call. Sears could not make it out that day, so they sent Premier Plumbing Services.  
On Wednesday, December 7, 2022, Ruben from Premier Plumbing Services came out on the service call and determined that we needed a new water heater. Ruben told my husband that we would be responsible of paying an access fee of 335.00. It would cover having them take the new water heater to the second floor, then bring the old water heater down to the first floor and the disposal fee. We understand the disposal fee, which Ruben said was 50.00. We cannot believe we were going to be charged 285.00 to bring the new water heater upstairs so they could install it and bring the old one down!  Ruben was not making any changes to it; he was only installing, it exactly where we had it before, with no modifications.  Ruben advised my husband that he would have to return on Friday because the water heater was not on stock and would have it by Friday. My husband was told if the water heater would have been in the garage we would not have been charged that access fee. We would only have paid the disposal fee.
I tried to switch companies, but Sears did not let me because Premier Plumbing had already started the service call. On Friday, December 9th, they came to install it. I was unsuccessful in getting someone to help me bring the old water heater down and the new one up stairs. Ruben asked me; so you really want to move them yourselves? I replied, yes. Then he replied, I can pick up my equipment and will come back later.  I agreed, then he proceed to say...I will  go do another service, but I can't guarantee that I will return today and we don't work on the weekends. I replied, then you pretty much have my back against the wall because I can not be without hot water for another two days... Just do what you have to do.
The new water heater was installed, but Ruben could not get it to ignite. He said he needed to change a part (ignitor) to see if that was the reason that it was not igniting. He changed the part and was able to ignite the water heater. I should not have allowed him replace the part, I should have asked him to replace the entire water heater considering it was supposedly new... but I didn't.
After he left; I was reviewing the receipt more closely, when I noticed that Ruben changed the disposal fee for 50 to 95.00 and lowered the access fee. The total still came out the same 335.00. Then, I  remembered Ruben commenting that he should be charging more for the disposal fee. I assume that he changed it so Sears Home Warranty could see his disposal charge.
To top it off, Ruben said to me, as he was walking out of the house, I would not be able to take cold showers. I would rather rent a motel room or go  to a friends house to take a hot shower. I replied, unfortunately, we had no choice but to take cold showers.
I believe that we were taken advantage of; due to the fact that our water heater broke during cold weather. I would not recommend this company to anyone. We have reached out to Cinch, who is the company that handles Sears Home Warranty, to put a complaint. If that doesn't work we will look filing a dispute.

My old plumber retired last few years ago and I had become frustrated with the big plumbing companies as well as a few small ones.
After getting ridiculous quotes from several plumbers for a simple job that also involved a gas line, a friend recommended Ruben.
He was on time, courteous, and completed the job in a very professional manner.
I learned that Ruben is a master plumber, been plumbing for 21 years and recently went out on his own with his apprentice Chris.  Seriously, the American dream of owning your own small business.

Needless to say, after trying a bunch of others, I have a new dependable plumber.

We had our water heaters replaced in Oct 2021.  Jon Wayne Services was extremely quick to replace them because they were getting our $$$$.  Nov 8, 2022 we had a sensor go off on the water heater that serves our showers.  called customer services to have someone come out and see what the issue was, they stated all technicians are busy helping other customer emergencies and as soon as one was available they would show up.  A couple of phone calls later I was told to turn the main breaker to the water heater off so the beeping would stop.  By the end of the day no plumber, got a phone call saying that they were all still busy and that a plumber would be out the next day.  Plumber comes out and fixes the sensor.  a month goes by and the sensor goes off again at 2am.  call customer service and again was told all plumber's were busy helping other customers, at this time all I hear is blah, blah, blah.  A plumber arrives the next day and replaces the sensor.  Two weeks later, New Years Day, yup you guessed it, the sensor went off, this time for a different issue.  on Monday at 0800 I called customer service and again I hear blah, blah, blah, blah.  The next day a plumber shows up at 1000am, after a few minutes he thinks he found the problem and fixes it.  Not more than 20 minutes after he left the sensor went off again.  At this point I was ready to rip that thing out myself.  Called customer service and they contacted the plumber and he returned.  At that point he requested the water heater be replace, but they couldn't do it until Wednesday!  So after nearly 4 days without hot water for showers we finally had hot water.  We will NEVER EVER use Jon Wayne Services for new services nor will we recommend them.

Because we had a previous experience with Will's All Pro (who merged? with Goettl), we called 2/17/2021 for emergency repair of a frozen pipe in our ceiling.  We were told they'd have someone call to schedule.  Never happened.  We ended up making a temporary repair ourselves while we waited for insurance to settle.  Called  3/5/2021 to schedule one of several estimates to determine who we would use for our LARGE repair ($$$).  Scheduled for 3/9 1-3pm.  No show by 3:30 so we called to check & were told tech was running behind.  Rescheduled for 3/10 11am-1pm.  Again, no tech by 1pm.  When we called to check, we were told the tech was running several hours behind.  While we realize that there was widespread damage in our area, NO OTHER company (big or small) is having this kind of difficulty with scheduling estimates.  My husband lost MANY hours at work waiting for their technicians.  They've lost any opportunity for our business, EVER.

I called roto rooter this afternoon for a clean out and I was told someone will contact me between 16:00-20:00 to confirm. I missed a call at 15:30 while I was on my way home. I called back as soon as I arrived at home like 15:50. They told me a dispatcher would call me back.  No one ever called me.  I called back at 1800 to see if someone is still making my service call. I was on hold for a long time again for a dispatcher to talk to me only to get the service rep come back saying they made several attempts to contact me and there was no answer.  I've been home since 15:50! I just canceled and went with someone else.  Don't waste your time with roto rooter! They keep you on hold and they don't adhere to schedule time of appointment and they lie cus no one there really wants to work!