Ruben's Plumbing Services

If anyone is ever in need of a good plumbing service, I highly recommend Ruben's Plumbing service!  After 22 years of constant drain problems and alot of money spent on plumbing services to resolve it... Ruben is the only person that took the time to walk through the problem, scope the drains as well as snaked out to clean the drains... verses just doing minimal needed to get water flowing again and charge $300.  He found the culprit (short story - it was a 22 year old sponge) and managed to knock it lose pushing it out to the city drain.  I am so grateful to have this issue resolved.
oh - and in the process we discovered the last plumber working on my drain glued the cleanout lid shut. Not cool -  but Ruben finally got it off.

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I've used Ruben 2x now and they are a solid well oiled team. Very considerate and timely. I wouldn't go with anyone else.

Ruben did my plumbing a while ago and when we called  him yesterday with an emergency (our vents got clogged in the storm) he was at my house the same day and fixed it right away ! once again, amazing service, very responsive and great to work with! Can't thank him enough !

We love Ruben and his business. Fantastic service from diagnosis to fix. Great communication and explanation of problems. We had our cast iron removed. The job was completed within the expected timeframe. Tidy up was great. I would highly recommend Ruben and his team, trust worthy family run business. Thank you Ruben!

Really good work. A bit on the expensive side. I referred him to a friend and he did good work for him also.

I used this company to connect my workshop to my new septic system. I won't go into what all they did but it was a lot. Ruben came out quickly and gave me a price. I thought the price was a little high but everything today is getting very high. After I gave them the go ahead they literally came with a small army. 7 guys! They got everything done in one day. I was impressed with the knowledge and the care they took to complete my job. I will use them again and I was happy with the job.

I can't give an accurate rating based on their services provided. I can only address their lack of response. I contacted them twice within several weeks, left voicemails with callback numbers each time and a small description of what the problem was and not once got a callback.

We've used Ruben's plumbing twice now and both times it was a great experience! They came super quick to fix a leak in our upstairs bathroom that was leaking into downstairs. Will definitely use them for our bathroom remodel!

Responded quickly and gave me a good referral for a contractor that can help solve our issues plumbing related issue.

Our pipe behind our refrigerator busted over the weekend and we were left with a mess to deal with while waiting on our home owners insurance to get back with us. After several online quotes and a plumber coming out to our house Monday morning with an outrageous estimate, we turned to Facebook for suggestions. One of our friends text me immediately and let me know if I wanted a fair and honest company, Ruben's plumbing was the way to go. I called the number online and was told they could come out the next afternoon. Ruben was on time and determined to find the leak after there were no longer signs of a leak (weird o know.) After about 15 minutes of he was able to find the leak and repair it quickly. I whole heartedly recommend Ruben's Plumbing Service!

Exceptional plumbing company for a great price.  Responsive, timely, and does what they promise.  Had my tankless hot water heater recently and was blown away in all three ways, thank you!

Quite simply, Ruben is the best in Austin! I've been actively engaged in real estate for 15 years and no one come close to matching Ruben's integrity, capacity, accountability and professionalism!!
-Michelle Hendrix, Realty Austin

I had an emergency pluming issue and called this company. After a brief misunderstanding a plumber came out and worked well beyond the posted hours to get the issue resolved and did an excellent job in doing so.

Johnny arrived on the day and time specified. I showed him what we needed done. He had a quote for me within 10 minutes. The quote was well within my estimated budget figure so I agreed to the work. He had to travel to the hardware store to get the adapters he needed. Even with the extra time for travel the job was completed in just at two hours. We now have a new faucet and catch basins in the kitchen sink. Excellent work and very friendly.

Ruben came to save our day after calling many plumbers who were not able/willing to service the issue that was preventing us from having water in the home. Ruben came after hours and helped us solve the problem with 1 hour! Thank you for coming out to check our pipes and get our water running again in the Mustang Ridge area!!!

I have used Rubens three times now for various issues at my house. All three times they were able to get out of here quickly, on time, and the jobs I have always been done perfectly. I highly recommend Reubens for any plumbing need you may have

My company has used Ruben's Plumbing multiple times and they are always professional and get the job done efficiently! We would highly recommend them to clients and friends!!

I cannot recommend a more outstanding guy.

My girlfriend decided to pour about 20oz of solid bacon fat down my garbage disposal and it didn't work out very well.  After a long heartfelt talk about why we shouldn't do that, I tried to fix it myself.  We tried baking soda and vinegar, Drano, using an auger.  Nothing worked.  

Ruben responded at the last second. Came over within an hour of us hitting him up, and fixed it like a charm.  He was informative and explained everything to me so I could fix it myself in the future.  

I'm a customer for life.  I can't thank him enough.

They were over an hour late and when I called the plumber admitted he forgot to come by to my house. My landlord chose this company. If I had control over it I would not hire or recommend this company.

I have been using Ruben's Plumbing for 4 years.  He fast, reliable, knowledgeable AND he is very kind.  You can't go wrong with Ruben!!!

They were friendly, professional and fast. Price was reasonable and competitive but the best I found. Mention that you found them on yelp if you are reading this! Great service!!!

My old plumber retired last few years ago and I had become frustrated with the big plumbing companies as well as a few small ones.
After getting ridiculous quotes from several plumbers for a simple job that also involved a gas line, a friend recommended Ruben.
He was on time, courteous, and completed the job in a very professional manner.
I learned that Ruben is a master plumber, been plumbing for 21 years and recently went out on his own with his apprentice Chris.  Seriously, the American dream of owning your own small business.

Needless to say, after trying a bunch of others, I have a new dependable plumber.

Ruben was employed to correct the installation of a new filler valve which I had attempted myself in an effort to save money. It took him an hour and he charged $162.50, no new parts were required. He gave me a 90 day warranty. Before he left I noticed there was leaking from the tank and he told me I needed a new flapper. He said he could get one but there would be an additinal charge for his time so recommended I get one from Home Depot and install it myself which with some difficulty I did. Later that evening the toilet was running constantly. I called the following morning and he returned to adjust the filler valve.
Two weeks later the toilet was difficult to flush and eventually could not be flushed at all. The toilet was intermittently running. He sent his young apprentice whose fix lasted 24 hours.
I called again and was told the toilet needed to be rebuilt which would involve further expense. When I asked about the 90 day warranty he belligerently told me that he couldn't keep making warranty calls and suggested I find another plumber if that solution was unacceptable. He seemed irritated by my calls and it obviously never occurred to him that I wouldn't need to keep calling if the toilet had been fixed properly in the first place.
I employed and paid this man in good faith and expect him to honor the warranty he issued.
His warranty is obviously not worth the paper on which it is written and he's unwilling to honor it since warranty calls do not generate further remuneration.
Buyer Beware!

Highly recommend - quality service provided efficiently and at a fair price. Ruben also did a great job communicating updates on our very extensive project and answering all our questions.

Ruben is punctual and honest and pragmatic.  We have hired him for several home projects and for repairs on our rental properties.  I highly recommend him.

I needed a reliable plumber to remove and set a new toilet. I settled on using Ruben's Plumbing Services. I am glad I did, he came out on a Saturday morning, and did an outstanding job, going beyond what most plumbers would do. In the future I will use this company.

Ruben was recommended to me by my real estate agent to give a competitive bid for a project at my home that had been started by another plumber.  He was incredibly polite and professional, and gave me really good and objective advice about how to proceed.  I would highly recommend Ruben for any plumbing project, big or small.