Best in Saint Paul MN

Update: The overall installation of the HVAC system went smoothly.  

However,  the follow up Erickson's did regarding the scheduling of the city inspectors was absolutely horrendous.  We scheduled 3 different full days with an Erickson Plumbing/Heating employee to block off entire days to wait for the City inspector to show for the inspection of the electrical on the the Unit.

All three times Erickson's assured us someone would be coming from the City to inspect the electrical connection.  Granted we know this is a separate entity than Erickson's Company, however they are still responsible for ensuring the task is completed per the contract and agreement.  All three days wasted waiting.... and waiting..... and waiting....

A suggestion would be to have the Erickson's Manager call the supervisor of the City employee who continually failed to show at the address as promised.  GET THE PROBLEM FIXED!  Use problem solving techniques and fix the solution rather than just scheduling another time slot in which a no show would transpire.

Satisfied with the quality of work, but dissatisfied with the problem solving, intellect and ability to adjust to a changing environment.

Update: called them out to fix the HVAC system they installed 3 years ago.... they said it'd only be a $180 call out.  Turned out to be $500 because the technician they sent was brand new or it seemed like it because he didn't know how to do anything and therefore had to call someone and have another tech on the phone walk him through on how to fix it.  They charged me the time for his ignorance!!! Horrible company.

I highly recommend this company. They are friendly, knowledgeable, and quick to respond.

We wanted to install a new toilet in our bathroom, but the toilet we bought didn't fully cover the floor opening of the old toilet. We thought we were going to have to redo the floor tile, but Matt was able to search for us to find an alternative toilet that had the right measurements to cover the hole. This saved us a lot of money, and I appreciate his willingness to help us, and problem-solve!

Needed some help installing a new trap and drain on the kitchen sink. Creative PVC work was definitely the order of the day.

Communication was awesome - Pat described what he would do, when he would show up, and did a fantastic job. Right on time and everything as described.

Professional, neat, and even hooked up the faucet that was my honey-do item for when we had a sink again!

Fantastic job - highly recommend this husband-and-wife team!

I'm super pleased with this company. If you want something done right the first time, schedule with McDonough's Unclog Drains. My home was built in the late 60s and I'm the 4th homeowner. Shortly after I moved in 1 1/2 years ago, water backed up in my basement branch drain. I had a different company come out to clear the clog but I still felt it was moving a little sluggish. Today, it was plugged. I wanted to try a different service and got on google and started calling around. Luckily, I got two awesome techs, Craig and Ralph. One tech is in training and did a great job cleaning out one clogged drain and one slow drain. The drain pipe is steal and corroded and they explained they needed to break apart some of the pieces of the opening to clean out the drain properly. They asked my permission to do this. He made several passes through the drains with the auger to clean out the drain. Then tested both drains with water from two sinks. Water flowed through the drain easily. SIGH OF RELIEF!! They also shot video of my main drain from the house to the street and then I downloaded it to my computer. The price for their services is excellent. They are upfront on their pricing. No hidden fees or charges! I will use again and recommend them to my friends and family. Thanks for your strong work ethic and integrity.

The go to place for any of your hardware and especially plumbing needs. The staff is very helpful friendly and knowledgeable. Don't waste your time at the big box stores. these guys are the real deal.

We have had to use Air Mechanical several time over the past few months due to the age of our current systems.  Today was the water heater, and Chad F. was able to replace a part rather than the water heater itself.  He was a great guy and provided great service.

Called Roto-Rooter after I got an exceedingly high and suspect quote from a competitor.  I should have just called them to begin with.  Dispatch was friendly and knowledgeable - even the operator knew that what I needed was NOT what their competitor quoted me!  She was so friendly and reassuring.  She assigned me a service window of the next two hours.  As soon as I hung up with her, I got a phone call saying a plumber was on the way.  Fred arrived and was clean, honest and courteous.  The job that was deemed un fixable by a competitor was handled within 1/2 hour for half the price.  I could not be happier with my experience. This is the second time I have used Roto Rooter, and I am completely happy with them all over again.  Loyal customer for life. Thanks!

Not honest; once he took his money, did not follow up on work that wasn't completed.  Never returned calls, needed to call another plumber to start over;  wasted $800.

I honestly wish I could give zero stars. The guy basically came in to tell me my toilet needed to be replaced and promised to let me know when it can be done. Never heard from them again. Being a good citizen I asked that minimally they should send me a bill. I got billed for $200 dollars. The bill does not even have the decency of explaining what was done or for how many minutes did the guy stay. I would recommend that people never work for this company again. It's the worst experience I've had.

Terrible experience with Bradley Plumbing in North St. Paul - much more expensive than other plumbers that I have used, created a mess and did not clean up after themselves, got caulk all over my sink basin, wall and sink cabinet, and did additional items that I did not request or authorize and charged me for it.  Also kept trying to convince me to do unnecessary work.  To add insult to injury, the two sinks they plumbed both leaked and I fixed them myself to avoid having to deal with them again.  A zero star rating would be more appropriate, in my personal opinion.

I would not recommend this company to anyone, came in told me to could not run my furnace and offered me a replacement for 7000. left 2 heaters (only with a 40 dollar deposit) for me to heat my house. called 3 other companies the next day and had a identical furnace to the one they were offering installed in my house for less then 3000, less then haf what they were going to charge. I called them every day for a week to lick u their heaters so I would not get charged the $40, was guaranteed they would not cash my check, finally a week later they come and pick up the heaters, the same day that they cashed my check. seems to me like they are stricly out for money withno regard to the customer.

I found Brian at Castle Masters Mechanical thru Home Advisors, when I needed a dishwasher put in. Home advisors had many reviews on Castle MM, all highly rated, so I took a shot. He first came to my place to do a bid, which he did not charge for. He surprised me by how young, enthusiastic, and courteous he was, so I asked about his experience. His bid was very reasonable, so I scheduled a time with him.
He came fully prepared for the job, including parts I should have had for installation, but didn't, and was done much earlier than he thought the job would take. So, the bill was much less than what he quoted.
After he left, I ran some dishes, and noticed a leak under my sink. I called right away to let him know that I was planning on getting a new sink soon, and I would live with it, and he could fix it when I needed the sink installed. He insisted that he wanted to take care of it now, if it was something he was responsible for.
Brian came back the next afternoon, took a look, and found a cracked washer on the pipe leading to the sink. I told him to that I would have to replace it when I got my new sink, and I'd call him for that anyway, so just to leave it. Again, he insisted on taking care of it FREE OF CHARGE, even know it wasn't his fault.
I really enjoyed Brian and his professionalism. I now have found my go-to plumber, which is an excellent feeling to have someone that you trust and knows your property.
Highly recommend.

When I called for service I was told they couldn't estimate what it would cost to check out my problem (flashing lights through out the house when the washer was running) and there would be a $79 service charge that could not be applied against any other work.  I was surprised when the technician arrived with a detailed list of the charges for doing the inspection that started at about $500.  I signed off on them doing the inspection for that amount and then they came back with a proposal that ran between $8K and $24K all of them addressing much more than the basic main problem which they said was possibly Dakota Electric's responsibility.  They did call Dakota Electric and tell them about the issue, but were non-committal on whether they would follow through with the utility after Dakota Electric came out to look at the problem.

I should have shown them the door when they brought out the $500 inspection fee on a chart that they apparently couldn't share before they arrived.  This company use sales tactics that leave a bad taste in my mouth.  If I knew how expensive it was for them to even check out the problem I would have shopped around instead of relying on a friend's recommendation.  If you are considering using their services, get them to at least send you their rate card that lists the prices. If they tell you over the phone that they don't have such a document they are lying.  If they say they can't share it, hang up and call someone else.

That was in June. Six months later I had another electrician in for a second opinion. This electrician has done work for us before and is reliable and trusted.  He said the current coming from Dakota Electric was a little hot (241 vs 220-230) but nothing to worry about.  He said the lights flickering was also nothing to worry about.  A sharp contrast to the dire circumstances that Service Today described.  Our electrician said to replace the circuit breaker box was about $3,500, much less than the $8K Service today wanted.