Best in Saint Paul MN

If you want to get a plumber, DONT call Hovde. I called four times, three times I talked to a nice woman and she said someone would call back...NOT. She said send photos via email and someone would get back to me...NOT. Why lead someone on? Why pretend you are going to do something and then you leave them high and dry? Guess they have enough business and don't want any more. FORGET THEM!

My husband and I had an awful plumbing leak and were concerned cause it happened on the coldest day yet this winter (-20 below!). I tried calling around the area only to get voicemails - with many businesses locally not opening their doors until around 8:30AM - and I was making these calls at 6:30AM. In addition, some mentioned that they weren't traveling more than x amount of miles for service due to the cold and windchill. Howver, I decided to give this company a call and Wayne answered! He was not only helpful, but guided me through everything on the phone until he could get a plumber their and provided his cell phone in case I needed to contact him prior to the tech coming. Wayne moved things around on his schedule - in regards to priority - and scheduled the visit to our home as #2 for the day. Connor came to our home and was really very nice, professional, and guided me through what I should look for and keep an eye on. He fixed our issue in a quick amount of time and offered much insight based on his experience. He was great (and so was Wayne!) and I definitely couldn't recommend this small-owned business more as they are honest, reasonable, and prompt with their services!

Can't say enough good things about these guys!! Our general contractor, Corey, was SO responsive and easy to work with. He communicated every step of the way on an interior water damage insurance claim involving mold. He made sure if there would be any out-of-pocket costs, we would know about them. He handled all of the communication with our insurance adjuster at lighting speed! Start to finish, he had the project done in less than 2 weeks. The previous general contractor we'd been communicating with (different company) drug his feet for months after our insurance asked for a more detailed quote. Corey and his guys provided everything necessary immediately! He stopped over on a Friday and had the bid to insurance by Monday. Everyone that came out were timely, friendly and got the job done to our expectations!! Thank you!!!!

Fantastic company!  I originally scheduled a service call with a large company to repair a leaking drain line, but then read so many negative reviews about price gouging that I decided to keep looking.  I tend to prefer small, individually or family owned businesses (being a small business owner myself) and Mark's Plumbing seemed to fit the bill.

I called and spoke with Mark himself.  It sounded like they were pretty busy today and he suggested they could come early next week.  Because I was already at home I really wanted to get it taken care of that same day.  I told this to Mark and he said that he would do what he could.  He checked his plumbers' schedules and said he could get me in sometime between 1:00 p.m. and 3:00 p.m.  At 1:00 p.m. sharp a plumber arrived, quickly diagnosed the problem, told me how best to repair it, and what the cost would be.  He said he needed some materials to do the job right and would be right back.  Indeed he was and before long my leaking drain was repaired.

The repair may not have been all that complicated, but it was nevertheless above my comfort level.  That said, I'd trust Mark's for any plumbing repair, from the simple to the much more complex.  The unbelievable customer service has made me a customer for life.  I can only speak about my experience with this one plumber but he could not have been friendlier or more professional.  I would highly recommend Mark's Plumbing without any reservation whatsoever.

They were the only ones who even bothered calling me back. They squeezed me in and fixed the problem quickly. Would highly recommend.

Local small business. Nick is a Licensed Master Plumber. Very affordable. He provides quality, honest, guaranteed service. We called him out for a project one time and he didn't have the specialty equipment - he didn't charge us, made a referral and then followed up with us later to make sure the work was complete. That kind of concern from a business is rare. Highly recommended.

Steve is fantastic.  A friend recommended him.  He re-did all the plumbing in the old and worn out shower / tub in my 1920 duplex building.  He was fast, reasonable, easy to work with.  Can't say enough good things.  I just re-hired him to do the same thing on the downstairs bath.

Had Geno out again for a clogged drain.  Called him on a Sunday morning he was out within a hour.  Great service as always he was in and out within 20 minutes.  Prices are always reasonable, he charges a third of the big plumbing companies.  Highly recommended!!

I called Benjamin Franklin Plumbing in Hastings, MN and they immediately set up an appointment. Jon W. called me with an arrival time and was here as scheduled. He did a thorough diagnostic, explaining how he would repair my concerns as well as other things that I should look for. He wasn't pushy in this but spoke from his experience as a plumber. He did good work, reminded me of coupons available on their website and was a nice person whom I welcomed in my house. I will turn to Benjamin Franklin for future plumbing needs as well as their other areas for home repair.

Friendly and knowledgeable!  CVP came out immediately when we had a pipe leak.  hVe used for 2 homes and several products/repair.

We woke up this morning to a leaking hot water heater and a mess in our downstairs. Mike was at our house by 9am and had a brand new hot water heater installed by noon! Very professional, super nice and at a great price. We couldn't be happier! 5 star rating - well deserved!

These guys are criminals using a plumbers web site to steal. Charged me $7000. for an hours work. it took me a year and a half through small claims court to get half my money back.

Don't use this Company. They charge 3 times as a regular plumber. Our shower drained into our kitchen sink and flooded the kitchen. Water in all the cabinets/drawers and all over the floor. I called Hero because of seeing the commercials on TV. The drain specialist arrived and right away gave me 3 options. First option was a band aid fix -- who wants that? So I chose the next option to the tune of $888 not realizing he was going to be done in under 2 hours. I was in panic mode, I had water all over the kitchen -- yes, I signed for the work. Stupid me. When all was done I paid $1000. We called and spoke with Katie from Hero. She explained that the technician already gave us $150 in coupons out of the goodness of his heart so the best she could do is give us $150 back.  Still $850 for 2 hours of work! RIP OFF!!

I bought a gas range from Best Buy and paid for installation as part of the order, along with a gas line.  When the tech arrived, he told me he could put a valve in for $120, but it wasn't required.  I told him I did not want it and only wanted the installation, so he began work.  He finished and charged me $120, and when I told him I thought I'd already paid for the install, he responded that install is separate.  I thought I'd misinterpreted my Best Buy order and didn't notice it wasn't included, but later investigation revealed I had in fact paid for it.  After talking to Best Buy and CRST (the logistics contractor), they pointed me back to Master Plumbing.  I was told the gas valve I explicitly declined was in fact installed.  I recommend making sure everything is crystal clear up front with this company, and get the terms in writing before they begin work.

Great service with honest hardworking pros that want the job done right and reasonable!  Experience counts.  They even tell you how competitors will nickel n dime you despite claiming great deals.

We've called this company in the past & had good service. But my most recent experience was frustrating. The company I worked for had plugged toilet lines, called this company who came out & their rep was good, but he broke the drain cover while removing it. He said that he thought he had a cover in his truck, but when he didn't he said he'd be back on Mon. w/ a new cover to replace the broken one. On Mon the rep came by, had to drive to several places & found a cover. We then got a bill for $160 + for replacing the cover. AT NO TIME were we told we'd be charged for supplies & labor for replacing what All Ways Drain broke. When I called the company, the response was It states on our invoice that we aren't responsible for replacement of these type of things if they are damaged or broken.  When I said their rep who came never mentioned that we'd be responsible for the cost, she said, again, it was a custom cover & we had to pay for the truck to come out & replace it. I said that although I understood that we might have to pay for the cover, it seemed unfair to charge us a labor fee when it was never mentioned. If that had been mentioned, I might have considered having our handyman do it for us at a much more reasonable rate. Additionally, how would I know they weren't responsible for damage since it's on the invoice and I didn't get the invoice until after the work was completed. That didn't seem fair. And, again, I mentioned that their rep who came out to work NEVER mentioned there would be fees for them to come out and replace what they broke. The person on the phone was unresponsive and told me that that is their policy and we were responsible for those charges. As far as I'm concerned - that response is unreasonable and represents poor customer service. We will not be calling this company again for service.

Had leak under tub at house we were refinishing and initially the plumber did the job quickly and at fair price. After renovations on house complete, the tub having never been filled or used, we tested tub and it leaked into room below. Called the plumber at least five times and when he would answer, he would put me off and never called me back.  Ultimately, he refused to remedy the faulty repair claiming, incorrectly, that he had sent a bill for a later 10 minute look see, and we had never paid it.  This was absolutely false.  Poor work quality and absolutely worst customer service ever.  DO NOT USE - there are many other good, responsible plumbers in St. Paul who are more trustworthy and will at least try to stand behind their work.