T O.
08/12/2015 12:00:00 SA
I found Brian at Castle Masters Mechanical thru Home Advisors, when I needed a dishwasher put in. Home advisors had many reviews on Castle MM, all highly rated, so I took a shot. He first came to my place to do a bid, which he did not charge for. He surprised me by how young, enthusiastic, and courteous he was, so I asked about his experience. His bid was very reasonable, so I scheduled a time with him.
He came fully prepared for the job, including parts I should have had for installation, but didn't, and was done much earlier than he thought the job would take. So, the bill was much less than what he quoted.
After he left, I ran some dishes, and noticed a leak under my sink. I called right away to let him know that I was planning on getting a new sink soon, and I would live with it, and he could fix it when I needed the sink installed. He insisted that he wanted to take care of it now, if it was something he was responsible for.
Brian came back the next afternoon, took a look, and found a cracked washer on the pipe leading to the sink. I told him to that I would have to replace it when I got my new sink, and I'd call him for that anyway, so just to leave it. Again, he insisted on taking care of it FREE OF CHARGE, even know it wasn't his fault.
I really enjoyed Brian and his professionalism. I now have found my go-to plumber, which is an excellent feeling to have someone that you trust and knows your property.
Highly recommend.