Description
Reliable Service Since 1949 At Richfield Plumbing Company we provide quality and dependable, guaranteed service for all of your plumbing needs. New installations & remodeling complete repair and maintenance - we service all brands! Drain cleaning and camera services. Testing (Reduced Pressure Zone, backflow testing-licensed by State of Minnesota) Upper Midwest first licensed Green Plumber. You can expect our service team to be professional and courteous, to always make sure your questions are answered, and to do the highest quality work. Our Service Area We proudly serves metro Minneapolis and the surrounding communities, Bloomington, Richfield, Edina, South Minneapolis, Eden Prairie & Burnsville.
HISTORY
Established in 1949.
Reliable Service Since 1949 At Richfield Plumbing Company we provide quality and dependable, guaranteed service for all of your plumbing needs. New installations & remodeling complete repair and maintenance - we service all brands! Drain cleaning and camera services. Testing (Reduced Pressure Zone, backflow testing-licensed by State of Minnesota) Upper Midwest first licensed Green Plumber. You can expect our service team to be professional and courteous, to always make sure your questions are answered, and to do the highest quality work. Our Service Area We proudly serves metro Minneapolis and the surrounding communities, Bloomington, Richfield, Edina, South Minneapolis, Eden Prairie & Burnsville.
SERVICES
Toilet Installation , Bathtub & Shower Installation, Drain Installation, Faucet Installation, Garbage Disposal Repair, Pipe Repair, Sink Installation, Toilet Repair, Backflow Services, Bathtub & Shower Repair, Drain Cleaning, Faucet Repair, Pipe Installation, Leak Detection, Sink Repair, Water Heater Installation, ,
Reviews
Bait and switch. Quoted $180 for one hour job: $139 per hour labor and permit included. Got bill for $335 and they wouldn't budge on that price. Charged almost $100 for drivetime. Now playing hardball to get paid . . . what a scam.
Jacques C.
04/12/2021 12:00:00 SA
A plumber from this company came to my condo last week, and repaired a whole list of issues in a very short time. The plumber who showed up was knowledgeable, talented, very professional, and brought all of the tools and parts needed to complete all of the repairs. I am very impressed with this company. I recommend this contractor to everyone. It is very difficult to find quality work at reasonable cost nowadays. This company is one of those rare finds. The bill came in lower than expected as well, so I am very pleased, and will use this company again. Another one of their plumbers was at my sister-in-law's place about a month ago. The work done at her place was also exemplary, fast, and very professionally completed. These guys really know their stuff, and they arrive prepared. Thank you Richfield Plumbing!
Terrible service and pricing. They called almost an hour after they were supposed to arrive to let me know they wouldn't be able to make the schedule time. Had to reschedule. When they finally showed up and completed the task I was surprised to learn (when I received their invoice) they were charging $168/hr. for their service. The going rate in Mpls. is usually around $70 - $120 and hour for the same type of work. Buyer beware - be sure to get an upfront quote from them before agreeing to hire them. I've learned my lesson.
V A.
07/10/2015 12:00:00 SA
I had a toilet emergency in one of the busiest weeks in town (several plumbers had to defer my job a week or more) but that was NOT the case with Richfield plumbing. My toillet was not the typical and they knew exactly how to find a matching replacement. They installed it as soon as it was available and did so in the most professional manner. Their staff are veterans and know what they are doing.
I would highly recommend Richfield Plumbing (and I come from a family of plumbers!)
Kristen A.
07/01/2019 12:00:00 SA
Call ANYWHERE else!! I'd rather pay cash to the shadiest looking plumber on Craigslist. Took their office 6 months to send me an initial bill. A tech came to my home in September 2018 and I was not billed until March 2019. My husband and I called 3 times for an explanation on our bill and waited 2 entire billing periods for an explanation from the owner. Once a payment plan was FINALLY agreed upon, I paid within 20 days. They had already sent me to collections!!!! This place is a money hungry joke. I spoke to 3 people - only 1 was any type of apologetic for the multiple delays in clearing this up. So much for supporting local business.
They need an Estimator available a full day, all week. I have used Richfield Plumbing in the past (previous home), and was very happy with them. Contacted them last week via their website and then followed up with a call to explain a few items too complicated to try to explain in the little web form. Nice gal told me their Estimator would need to talk to me, he's out, will be back next week. So I wait for a call.
Got an email Tuesday *afternoon* telling me that their Estimator can be called 6:30-11:30am Monday through Wednesday. Again, this was Tuesday AFTERNOON. So basically, gave me one morning to call, and it's my busiest morning this week. So now I can't talk to the guy until next week?! I originally contacted them LAST week because I need the work done THIS week.
Well it's Thursday. I gotta go with someone else 'cuz I need to talk to someone about it today, and get it scheduled ASAP. Bummed and irritated.
I honestly wish I could give zero stars. The guy basically came in to tell me my toilet needed to be replaced and promised to let me know when it can be done. Never heard from them again. Being a good citizen I asked that minimally they should send me a bill. I got billed for $200 dollars. The bill does not even have the decency of explaining what was done or for how many minutes did the guy stay. I would recommend that people never work for this company again. It's the worst experience I've had.
I had the opposite experience of Greg M. My plumbing problem wasn't major but it made me nervous & I wanted to get it taken care of ASAP. I made a couple of phone calls-didn't get hold of anyone at the first, the second couldn't come out til the next day & was nice enough to refer me to Richfield Plumbing. The person answering the phone had a good idea of my problem & set me up with Brian. He called an hour later; an hour after that, problem was solved. I was very pleased with the rapid service & felt that the price was reasonable for the job.
Sam R.
07/01/2019 12:00:00 SA
The worst experience with a plumbing company I've ever had. Not only did they charge $168 per hour (including drive time) they didn't fix my issue and when I refused to pay they sent me to collection. Choose any plumbing company but Richfield plumbing. Steer clear. They should be ashamed.
I like to support local businesses rather than the big conglomerate companies, so I was hoping to work with Richfield Plumbing. When Mike came out to my home last Friday to give me an estimate, he said he understood what I needed done - basically pull a permit, remodel an existing basement bathroom...move a shower with a legal drain/venting and replace the toilet and sink/vanity. I asked for an estimate excluding fixtures - I would supply those. I got estimates from 3 other plumbers and they all gave me various totals. When I received his estimate all that was included was his hourly rate and nothing else...no total and no hours - so I called him and he had no reasonable explanation and didn't respond to my email asking for a total. I told him I need a total so I can compare bids..hello!?...crickets. Why would he waste the time to come out to estimate and then only give me his hourly rate? He could have just given me that over the phone. Such a disappointment.
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