Best Toilet Repair in Sacramento CA
Great service! They are fast, respectful and kind. I definitely will use them in the future and highly recommend them!
Sacramento, CA 95831
First, the good. Darrell is here right now and he is professional and courteous. He identified the leak problem in one of our bathrooms within 5 minutes.
Now, the bad. I don't know how these plumbing companies get so many good reviews on Yelp, except that people are willing to pay $$$ more than they should. Or, maybe they are 1st time home owners and don't know any better. I first contacted them through Yelp and they got back to me immediately to set up an appointment.
Day of appointment - No show. I message them and they immediately start calling and messaging me. I couldn't do the appointment at the times they wanted later that day and let them know it. We set up another appointment.
Second appointment - I get a call an hour before the end of the window when were supposed to show. Their pipe camera was broken and they asked to reschedule. I explained that this was a huge pain and ate up another day of waiting around. No apology, no offer in price reduction, nothing.
Third day.(same window 9 am- 11 am) I get a call at 10:24 letting me know that the camera is not ready and they won't be here til the afternoon. Door bell rings at 2:25 and Darrell is here. He identifies the first problem. Needs two new faucets, supply lines and angle stops. $815 is the estimate WITHOUT parts, which I would need to buy myself at Lowes. Then, he takes a look at our second bathroom. The quote I get to have a camera down the pipe is $325. That is just the cost of running the camera. I didn't even ask for an estimate on the rest of the work that would be needed for that bathroom.
The big picture- If you have only one bathroom and/or an emergency, any plumbing company is going to rake you for $$$. We have 3 bathrooms, so we are not in that situation. This company is no different than any of the other big plumbers in the area (meaning that they charge too much) except that they respond to your Yelp message immediately. Now, I understand that everybody needs to make a living and I don't fault them for that. However, that doesn't mean that I have to overpay either. And to be fair, Darrell did contact the boss after I complained and he agreed to lower the price to $593 from $815. No thanks.
My next step is to call my buddy who knows a guy. He does quality work at a fair price, but on his own time-line.
If I could hire Darrell as a side job then I would, but I am not going to pay that much for the installation of two new faucets. My advice to Darrell is to leave VanGo and start doing jobs for a fair price. I know I would hire him!
Now, the bad. I don't know how these plumbing companies get so many good reviews on Yelp, except that people are willing to pay $$$ more than they should. Or, maybe they are 1st time home owners and don't know any better. I first contacted them through Yelp and they got back to me immediately to set up an appointment.
Day of appointment - No show. I message them and they immediately start calling and messaging me. I couldn't do the appointment at the times they wanted later that day and let them know it. We set up another appointment.
Second appointment - I get a call an hour before the end of the window when were supposed to show. Their pipe camera was broken and they asked to reschedule. I explained that this was a huge pain and ate up another day of waiting around. No apology, no offer in price reduction, nothing.
Third day.(same window 9 am- 11 am) I get a call at 10:24 letting me know that the camera is not ready and they won't be here til the afternoon. Door bell rings at 2:25 and Darrell is here. He identifies the first problem. Needs two new faucets, supply lines and angle stops. $815 is the estimate WITHOUT parts, which I would need to buy myself at Lowes. Then, he takes a look at our second bathroom. The quote I get to have a camera down the pipe is $325. That is just the cost of running the camera. I didn't even ask for an estimate on the rest of the work that would be needed for that bathroom.
The big picture- If you have only one bathroom and/or an emergency, any plumbing company is going to rake you for $$$. We have 3 bathrooms, so we are not in that situation. This company is no different than any of the other big plumbers in the area (meaning that they charge too much) except that they respond to your Yelp message immediately. Now, I understand that everybody needs to make a living and I don't fault them for that. However, that doesn't mean that I have to overpay either. And to be fair, Darrell did contact the boss after I complained and he agreed to lower the price to $593 from $815. No thanks.
My next step is to call my buddy who knows a guy. He does quality work at a fair price, but on his own time-line.
If I could hire Darrell as a side job then I would, but I am not going to pay that much for the installation of two new faucets. My advice to Darrell is to leave VanGo and start doing jobs for a fair price. I know I would hire him!
3951 Development Dr, Sacramento, CA 95838
Tim from Landrum construction was fantastic. He installed a set of stairs that lead into the attic and an area between our kitchen and dining room. From the estimate to the last day, Tim was great. He was on time and worked incredibly fast. I really appreciated his dedication to try to find a match between our floor and carpet. He actually looked around and came back the next day with the best solution. That didn't go unnoticed.
Tim has become our go-to when issues arrive and I highly recommend his services. Thanks Tim!!!!
Tim has become our go-to when issues arrive and I highly recommend his services. Thanks Tim!!!!
Sacramento, CA
The office staff was courteous and informative over the phone and arrival communication relayed timely. The technician Jeff was great. Spent some time troubleshooting our leak and figuring out if it was our sink/toilet/or shower, and it actually ended up being a fast and easy fix due to an incorrect fill valve installation on the toilet from over a year ago by a family member. Invoice and receipt were sent same day via email, and was leak free in under 12 hours of initial Yelp message for a quote.
7811 Amber Way, Stockton, CA 95207
Damarcus and Alden installed a new sink and garbage disposal for us. They did such a great job - showed up on time, answered all of our questions, and wore booties over their shoes while they were here. 10/10 would recommend.
Sacramento, CA
Kaelin came out on a Sunday morning to see if he could help up with a clogged sump pump in a septic transfer vault. I had been desperately trying to get someone out to help us since Friday night. Those that responded to my requests didn't want to work on the pump. With two small children in the house, and unable to flush toilets, I was starting to panic. Kaelin came out without hesitation, showed up on time, and after assessing the problem, showed no fear in taking on the job. He ended up spending the better part of his Sunday working incredibly hard (in a far from desirable work environment), until the problem was fixed. I can't express how thankful we are for his help. Kaelin is very professional, knowledgeable, and diligent. He even sent me a message the following day to check and make sure the pump was still working properly. I wouldn't hesitate to recommend Draintech to anyone in need of their services.
Sacramento, CA
I called Zoom Drain this morning for repair of leaks in my corroded kitchen sink pipes based on good Yelp reviews. I reached Drew who told me Kyle and Jesse would be out between noon and 4 pm, then called again to say they would arrive within 30 minutes at the early end of that range. They soon arrived, diagnosed the extent of the problem, presented me with options and completed the work without incident for a fair price. They also fixed a leak I didn't know I had in the dishwasher hose. I appreciated that they both wore masks. Thanks prior Yelp reviewers, I'm glad I relied on you!
7500 14th Ave, Ste 22, Sacramento, CA 95820
Mr. Leo M did an excellent job on our plumbing problem in Davis after several other plumbing companies we contacted and tried to rip us off. He is honest and did not stop working until he found out the plumbing issues we were having.
I highly recommend L and M plumbing and Leo will be our go to man from now on.
I highly recommend L and M plumbing and Leo will be our go to man from now on.
Sacramento, CA
7-18-18
Had a broken pop up drain pipe and P-Trap clog issues under the master bathroom sink. Ted came carefully assessed the breakage and was able to keep the original pop up assembly and drain gold trim pieces intact. The home depot products were not a perfect match so he just used a few critical pipe pieces and completely replaced the P-Trap. End result, our sink drains freely and no leaks from the new hardware. Ted is our go to plumbing guy!
Had a broken pop up drain pipe and P-Trap clog issues under the master bathroom sink. Ted came carefully assessed the breakage and was able to keep the original pop up assembly and drain gold trim pieces intact. The home depot products were not a perfect match so he just used a few critical pipe pieces and completely replaced the P-Trap. End result, our sink drains freely and no leaks from the new hardware. Ted is our go to plumbing guy!
Sacramento, CA
Even though Herb arrived much later than the scheduled appt, he still did a great job fixing the toilet. He even went out to find a replacement for a part that is worn out. Great service and very professional. I highly recommend them.
San Leandro, CA 94577
Twice now, Tony has saved our butts, BOTH times on a Sunday, and for far less than other plumbers wanted to charge even to come out and look at the problem.
The first time, it was a week after we'd moved in. Not only did he fix the problem that made us call him, but he fixed a health hazard we'd been warned about but not realized the seriousness of, on the same day.
The second time, he fixed the problem within a half hour. He's definitely our plumber now for any other services we need.
The first time, it was a week after we'd moved in. Not only did he fix the problem that made us call him, but he fixed a health hazard we'd been warned about but not realized the seriousness of, on the same day.
The second time, he fixed the problem within a half hour. He's definitely our plumber now for any other services we need.
6734 Hedge Ave, Sacramento, CA 95829
Called due to a plumbing issue that I needed help with ASAP and he came immediately the next morning. He even charged us the exact price he quoted on the phone. It the price was very fair and when he came he quickly identified the issue and fixed it with ease. He was so nice and I recommend him for any plumbing issues!
Elk Grove, CA 95624
My wife and I discovered our living room ceiling was getting swollen by some sort of leak. Daniel and Johnny came over within hours and gave us an estimate. They came over two days later and determined what the issue is. Daniel and Johnny do a fantastic job and I would highly recommend them to anyone needing plumbing services. Glad to have you in the neighborhood!
Sacramento, CA
Having leaking pipes is no joke and not being from the 916 really limited my resources. During a time in which plumbing companies making 4-5 calls to make an appointment just to give an estimate Whitmore Pluming picked up the phone, pulled over, listened to my situation and came the very next day. 8am, bright and early. He worked hard and thoroughly checked for more leaks. Luckily he did because I had more, he reinstalled the garbage disposal and everything. This thankful Thursday I am thankful for Whitmore Pluming co.
West Sacramento, CA 95691
Two Sentence summary: Trustworthy & knowledgeable Oly of Detail Plumbing saved me over $800 as the replacement faucet I was going to buy when I had my faucet problems was the Moen Align Brushed Gold One-Handle High Arc Pulldown Kitchen Faucet (Model 5923BG; $778.65 at the time) and that does not even include the estimated installation cost from his wonderful business! Oly patiently helped me through phone call and text to get a FREE replacement part along with advice on how to install it; when he could have easily taken my money as I had no hesitation to buy the faucet and pay him to do the work due to all the 5 star reviews I saw on this great platform :)
Full Review:
I called Oly inquiring about kitchen faucet replacement services since I may be in need of a new kitchen faucet. I asked if he could accept text as I created a video to show him. He said yes, please send and I texted him a video I made that showed the problem, how the sink is connected under the sink & 3 images that show the problem in detail. I uploaded the video along with other information to the internet so he can see everything in detail without having to make a trip out to my house :).
I also mentioned I was interested in several faucets as a replacement, my top choice being a Moen Align Brushed Gold One-Handle High Arc Pulldown Kitchen Faucet (Model 5923BG; $778.65 at the time). I asked if he could help me & the next steps for us to work together.
After reviewing the information I shared, Oly PROMPTLY let me know that I likely could get a FREE replacement part via warranty!! Oly shared how I could find that information from the faucet itself. I did as told and VOILA!! I went through the warranty process with Pfister (company who made faucet) who said I was under warranty and gave me a Case ID number exactly as Oly described the process would be like :) After the warranty process was created, I was given a link from Pfister (pfisterfaucets.com/parts…) to view details about it and more.
When I got my replacement part, it was easy to install just as Oly described!
All in all, Oly is an amazing person who I appreciate greatly as he could have just said, yes he can replace, and let me buy an $800 faucet plus pay him to install it. Instead, Oly with integrity, thoughtfulness and SUPERIOR customer service, patiently helped me get a replacement and would not take any money from me when I offered it to him for his time on the phone :O
Oly, you are the Plumber Of The Century in my book and anytime someone local to the area asks if I know anyone who can help with plumbing issues, Oly and his great business Detail Plumbing is who I say without hesitation!!!!
Many can see all the 5 star reviews Detail Plumbing has. This proves Detail Plumbing is a business you can trust with your money and time!!!! They will treat you with superior customer service plus they have integrity as a business!!
They are not in the business to get the most money out of you; they are in business to solve your problem the BEST & MOST COST-EFFICIENT WAY POSSIBLE, the same practice I adhere to in my own businesses!
Being a very busy businessman myself, I'm glad after months of having my issue resolved I finally have time to write a review for this wonderful business!!
Thanks again Oly to you and your Team, you're the best!
I posted videos and photos to show some of what was mentioned in my review :)
Thanks to those who have read this lengthy review, I greatly appreciate it. Have a great day and happy Yelping!
Full Review:
I called Oly inquiring about kitchen faucet replacement services since I may be in need of a new kitchen faucet. I asked if he could accept text as I created a video to show him. He said yes, please send and I texted him a video I made that showed the problem, how the sink is connected under the sink & 3 images that show the problem in detail. I uploaded the video along with other information to the internet so he can see everything in detail without having to make a trip out to my house :).
I also mentioned I was interested in several faucets as a replacement, my top choice being a Moen Align Brushed Gold One-Handle High Arc Pulldown Kitchen Faucet (Model 5923BG; $778.65 at the time). I asked if he could help me & the next steps for us to work together.
After reviewing the information I shared, Oly PROMPTLY let me know that I likely could get a FREE replacement part via warranty!! Oly shared how I could find that information from the faucet itself. I did as told and VOILA!! I went through the warranty process with Pfister (company who made faucet) who said I was under warranty and gave me a Case ID number exactly as Oly described the process would be like :) After the warranty process was created, I was given a link from Pfister (pfisterfaucets.com/parts…) to view details about it and more.
When I got my replacement part, it was easy to install just as Oly described!
All in all, Oly is an amazing person who I appreciate greatly as he could have just said, yes he can replace, and let me buy an $800 faucet plus pay him to install it. Instead, Oly with integrity, thoughtfulness and SUPERIOR customer service, patiently helped me get a replacement and would not take any money from me when I offered it to him for his time on the phone :O
Oly, you are the Plumber Of The Century in my book and anytime someone local to the area asks if I know anyone who can help with plumbing issues, Oly and his great business Detail Plumbing is who I say without hesitation!!!!
Many can see all the 5 star reviews Detail Plumbing has. This proves Detail Plumbing is a business you can trust with your money and time!!!! They will treat you with superior customer service plus they have integrity as a business!!
They are not in the business to get the most money out of you; they are in business to solve your problem the BEST & MOST COST-EFFICIENT WAY POSSIBLE, the same practice I adhere to in my own businesses!
Being a very busy businessman myself, I'm glad after months of having my issue resolved I finally have time to write a review for this wonderful business!!
Thanks again Oly to you and your Team, you're the best!
I posted videos and photos to show some of what was mentioned in my review :)
Thanks to those who have read this lengthy review, I greatly appreciate it. Have a great day and happy Yelping!
1350 Broadstone Pkwy, Ste 4722, Folsom, CA 95630
Serg was very friendly, reliable and gave us fair pricing. We are actually going to use him again for further correction of our fence. I highly recommend Serg. Local fencing companies wouldn't help fix the fence, only to replace it, which was not necessary and very expensive.
Sacramento, CA
We were quoted a high estimate for the repair/replacement of a water heater burner assembly and, since the repair would be so costly, a quote was provided for a new water heater installation. A different licensed contractor replaced the burner assembly for about 15% of the amount quoted by Boyd. The experience with Boyd made us feel that they were pushing for the new water heater installation by giving a high quote for the repair.
11101 Trade Center Dr, Rancho Cordova, CA 95670
Kevin and his apprentice just completed their job at my home which entailed removing the siding to my house and replacing a cracked drain which was embedded in the foundation of my house, not your typical job to say the least. They also replaced the main house shut off valve and irrigation valve because they didn't completely work, being that they were thirty year old gate valves. I now have new ball valves and you can tell Kevin takes pride in his craft because he reconfigured my house shutoff valve so that I could access the spigot in a much more comfortable fashion, his soldier work was clean too. Another detail I picked up on about Kevin's work is he is very detailed in his clean up, his ability to putback the siding back, to caulk and nail it all together was excellent. The main reason I chose Kevin to do this work out of the five plumbers we received estimates from, other than his demeanor and thoughtfulness when tackling a project, is that he has a history working with concrete and the others didn't or wouldn't put the concrete back in our foundation after replacing the cracked drain. In short, hire him he's great!
Sacramento, CA 95826