Matt L.

12/08/2021 12:00:00 SA

Wow, these guys are great! I needed a toilet reset and I had originally called another company that said I needed to replace the toilet flange and because of the way the old one was it would cost me $1000+. So I had zoom drain come out as a second opinion and the dude they sent out was very confident that I just needed to do an extra wax ring and it would only cost $170. So compared to the previous estimate I had got, that sounded great! They came with a fully stocked truck and he was able to complete the job within an hour. Excellent experience!

Charles S.

09/10/2022 12:00:00 SA

Fastest to response after sending out a yelp quote, great work.

Denise C.

10/18/2022

Kyle was great! He came out to give us an estimate and was very clear in explaining the details of the job. Then, we scheduled a time for him to come out for the installation, he installed the new toilet with no hassles. He was great to work with, I will definitely call Zoom Drain again, and request Kyle as our technician.

Santiago A.

4/29/2022

Our in-sink food disposal broke down after 18 yrs of use and started leaking; disgusting! As a family with kids there was zero chance we could get through the weekend without repairing it and I did not have 4-5 hours to get it done (watching youtube videos, visit to home depot, and doing the work).

So, I turned to Yelp, put in a quote request and waited. I didn't have to wait long--I received an instant reply from Zoom--for quotes to roll in. I considered two: Elk Grove Plumbing & Drain and Zoom Drain & Sewer Service. Ultimately I went with Zoom because they were able to get to my home first--within 2.5 hours of first contact!--and they offered a free quote (EG would charge $40 to come out to evaluate, but applies that amount to any repair costs).

The plumber that came out was AWESOME; quick, efficient, and answered all my questions with professional tips and information. Afterwards, I received a confirmation email with invoice, payment receipt, warranty information, and pre- and post-work pictures of the food disposal and drain. Oh, and the trucks they arrive in appear to have everything they need to get a job done so you don't have to have something come to evaluate and then return to get the job done.

The entire experience from first contact to completion took about 3 hours and I paid what I consider a fair price for parts and labor. I will definitely be using Zoom Drain & Sewer for future jobs!

Owen A.

3/15/2022

Thank you.

Fast and reliable and quick service. Bill did a good job explaining what need to be done and quickly. After cleaning the main drain line he used his camera to show me what was done in the pipe. Then gave recommendations to kill the few roots in the pipe. Thank you for washing the concrete after the clean out.

Colin H.

01/02/2022 12:00:00 SA

We had a backed up drain in our kitchen and zoom drain was quick to respond and come out to fix the issue. They used their zoom jet system to completely clear out the drain. I highly recommend this company.

Wade H.

01/10/2022 12:00:00 SA

I scheduled online. Customer service was great. Confirmed the appointment by phone and called 30-minutes before arrival. The price for the work was spelled out before work got started. It was a difficult clog, we have an old house with rusted pipe with no service for decades. Kyle was a great technician and he spent several hours of hard work clearing the bathroom sink drain. I would use Zoom Drain again for clogged drains and would recommend the company to friends and neighbors.

Theron L.

3/31/2022

I was having problems with my washer drain overflowing and backing up the kitchen sink. My first call was to Roto Rooter, who refused to snake the drain because there wasn't a secondary cleanout and quoted me an absurd price to install one. I called Zoom Drain for a second opinion, and I'm glad I did. They were able to run a snake through the kitchen sink, and at a very fair price. They were very thorough, ran the snake all the way to the main sewer line, and put a camera down the pipe both before and after.

Ashley E.

6/22/2023

We are so happy that we were able to find such a reputable and professional business such as Zoom Drain to come descale our pipes! Our technician Kyle Thorp was amazing, he went above and beyond to make sure that we knew exactly what was happening and kept us up to date throughout the process. Thank you so much Kyle for everything.

We highly recommend them, especially after dealing with a subpar company first - we were happy to find Zoom Drain. Five stars all around! Very responsive and high value.

Ashley & Evan

Junyoung H.

1/28/2023

Zoom Drain did a fantastic job on our restaurant. Our restaurant work with heavy grease and oils and couple of our drains were clogged badly. We previously had different companies come and look over but none of them were able to fix it.
However, Zoom Drain helped us out within an hour we called and fixed it under 30 minutes. We had Kyle who is very knowledgable at his profession and he made sure he does what we exactly wanted.
Overall, everything was awesome and they will have our business back.

Sally A.

05/10/2023 12:00:00 SA

I was having issues with water coming up in the bathtub when my washing machine drained. I called another company that never returned my call so I tried Zoom Drain because they specialize in drainage problems. Tyler was here about 45 minutes after I called, figured out the problem and had it fixed in about 30 minutes. Excellent all around!

Carole F.

4/20/2023

I had an issue with a toilet leaking. Zoom Drain was able to correct the problem quickly and professionally. I am very happy with their service. I highly recommend Zoom Drain for any plumbing problems.

Amala A.

6/14/2023

I had a complex plumbing issue and this company was able to diagnose and fix the problem quickly and efficiently. The plumber who came to my home was punctual and professional, and even wore shoe covers to keep my floors clean. I had a great experience with plumbing service. Their prices were reasonable and the work was excellent.

Lorre C.

04/09/2022 12:00:00 SA

Omgeee home warranty couldn't get anyone to me for days; these guys came within an hour! Fixed main drain issue without a problem!

Jim B.

9/14/2022

Looks like I am not the only Maurice fan! He certainly deserves the high praise that I echo hear. The garbage disposal in our cottage was leaking all over the place. Maurice showed me where the rusting pieces were failing to make a seal and patched up the problem with a new unit from the impressive red shiny truck. He carefully cleaned up the mess the previous disposer created, checked all connections, answered my questions and was terrific to work with. I very highly recommend Zoom Drain for any plumbing needs.

Bob B.

09/09/2021 12:00:00 SA

We have found our go-to business for plumbing needs. Drew is very friendly and helpful, answers text messages quickly, and he expertly managed the two tasks we needed done: a toilet repair and a garbage disposal installation. Bill and Kyle were punctual, expert, very personable and easy to talk with, and did the jobs perfectly with careful attention to health safety during this pandemic period. Firm prices were quoted in advance and we found them very reasonable. After the work, we received a clear invoice and a separate, equally clear statement of warranties. We couldn't be happier and Zoom Drain will be our first choice going forward - a completely satisfying experience. Thanks, Drew!

Blossom S.

06/02/2021 12:00:00 SA

Drew was able to schedule our emergency plumbing need within the next 30mins of reaching out to them. We had Ted come and take a look at our shower. He explained our options and we went ahead and choiced jet cleaning found the cleaning wipes my son flushed. Lucky he was able to take it out. Drain now sparkling clean.

Jon H.

4/30/2023

Zoom drain was an excellent choice. Their technician was fast and reliable. He quickly unclogged our drain for a very reasonable price. Additionally, Tanner was very helpful in recommending other contractors and in general being a nice and helpful person!

Carmen L.

08/09/2023 12:00:00 SA

I appreciate being able to get an appointment right away. Turned out there were clogs in both the shower and the the sink. I am grateful for Maurice sorting that out and how he answered my questions. What a relief!

Robert S.

04/11/2023 12:00:00 SA

It seems like when we least expect it, that's when something goes wrong. That's what happened when one of my tenants called and said that their toilet wasn't working. I immediately starting calling drain companies to see who could come out right away. Of course everyone was busy and couldn't come the same day. One of the companies recommended Zoom Drain. When I called Zoom, right away I knew I was dealing with knowledgeable people and they said they could come out within an hour or two. Tyler called in advance to let me know when he would be there. He was so professional and friendly and advised me on what was needed. He took care of the problem right away and it was such a relief for me as well as my tenants. I will always call Zoom for all my drain problems. They are the best

Ryan W.

5/22/2022

I was referred by Ted's plumbing. I called on a Sunday afternoon and the phone was immediately answered by Drew. He was very helpful and thorough about explaining their fees and policies. He explained that no work would be completed prior to diagnosis, and that the tech would contact me directly with more information. I immediately got a text confirmation for the appointment.

My techs name was Kyle and he was just as excellent. Very thorough and communicative, Kyle described everything in detail and provided me with straightforward book pricing based on what he saw. Immediately after the job he followed up with photos and email.

Overall, they saved me a major headache and saved me from getting scammed by Rooter Hero. They were 1/6th the price and very very, professional.

This company is now on my go to list for all emergencies in the future.

Dwayne Q.

05/04/2022 12:00:00 SA

These guys saved the day. My bathroom flooded on Easter and they were the only ones who were open that day. We didn't know where the source of the flooding came from but they took their time to investigate and find the source after multiple tries. Prices were reasonable too. Thank you Zoom!

Thomas S.

10/20/2022

Was willing to come out without a commitment to a charge for the service call. Maurice was very courteous, quickly diagnosed the problem, and completed the repair. The charge for the service was certain reasonable. Would use Zoom Drain again.

Kristine M.

11/01/2022 12:00:00 SA

Had a clogged kitchen drain. From my first phone call to a follow up phone call, Zoom Drain was wonderful. Professional, friendly, and responsive they came out to clear my drain and eneded up having to do quite a bit more than expected to clear 20 years of build up. The two technicians at my home were great, very respectful and helpful. Our drains working perfectly now. I highly recommend you call Zoom!

Dyanne D.

4/23/2021

Loved that he showed up in a mask as safety number one priority right now. The toilet has been fixed which is what I wanted but felt I was not given that option. Have limited income and am also having my HVAC system and some ductwork repaired so $900 for a new toilet not an option right now.

Lisa N.

1/26/2023

With all of the crazy rain in December/January, our yard was flooding, including our landscape drains. I called Zoom Drain to come out and hopefully find out what the problem was. First, I appreciate that they came out the same day (even though it was dark when they arrived). Second, William was so helpful and respectful. 5 stars for him. So, we were able to find a couple of landscape drains that were covered by grass. So, as you can imagine, working at night has its challenges. William missed hydrojetting two of the drains. So, I contacted the company twice and asked them to complete the job (i had already paid them $650 for about 1 1/2 hours of work). Sorry, but I think I shouldn't have to pay more since they missed clearing a couple of drains). The company ghosted me. Tried contacting them about this issue multiple times. Not happy and would not recommend them.

Marty T.

11/23/2021

I knew exactly what my problem was before they got here having had the same issue about 15 years ago so any technical knowledge from them was not necessary. Main drain line was clogged and just needed to be snaked out.
They snaked out the clog in less that 20 minutes for $263.00. Great customer service, but that's a pretty steep price to pay for such an easy job in my opinion.
Oh well... live and learn I suppose. ‍

James C.

04/11/2022 12:00:00 SA

My garbage disposal began leaking Saturday night as I was washing dishes. I had water everywhere. Even though it was after 10 pm, Zoom contacted me very quickly. I was impressed that they had all 5 star reviews. I asked if they had any Sunday appointments and was told yes. They promised to call in the morning with an available time - Which They Did!!! Drew on the phone was very helpful and professional. Jessie was the technician who installed my new disposal. It was great that he had one on his truck. He was very considerate about my house and property. He was polite and kept me informed and did a quick and efficient job. My new disposal works great. I am happy to give them an excellent review and I would recommend them whole heartedly. Thank you.

Millie A.

5/29/2022

We had a main line emergency on Sunday and called Zoom. Drew answered right away and was super friendly and helpful. Right away he told us that mains are not his specialty but referred us to 2 other companies that do.

So even though Zoom couldn't help us this time, guess who we are going to call next time we have a draining or fixture installation need?

Crystal M.

11/07/2021 12:00:00 SA

First timers found you on Google. We had a Sunday evening plumbing emergency which was resolved within two hours from scheduling the call and getting a Tech over to complete the job. I am over the moon with the service provided. Thank you Kyle Thorp! Your friendly, professional, prompt and efficient service is why we will always use and refer Zoom Drain!

Anthony C.

8/31/2022

Our toilet was having flushing issues so I reached out to Zoom Drain as they seem to have excellent reviews! The company responded to me right away and sent out a technician like a day after I contacted them. Kyle was our technician that came to visit us and gave a free estimate. He came promptly, was polite and professional, and very easy to work with. He inspected our toilet issue and was able to determine what the cause could be. He gave us several options and didn't try to push us on an really expensive options and gave his recommendations and was fully transparent. After we gave him the approval to proceed with the services, he went to work right away. He was right on his guess and was able to fix our toilet very timely! I didn't get any quote estimates from anyone other companies, but based on the price we charged and what others on here have said, their prices seemed fair and I think it was worth their service! Everyone was professional, good communicators, and easy to work with! If I have any future drain issues, this would be my first place to go to for their services!

Kristina T.

01/11/2023 12:00:00 SA

Another well done job by Zoom Drain. Requested quote via Yelp, and a response within 5 min!
Found this gem when we first moved to our home 2 years and was very happy they were able to do another job for us. You can find my previous review and read.
Tanner's quick response for a quote, led to an appointment for the next day. Then, later in the evening the same day, their technician Kyle had a cancelled appointment and was able to squeeze us in before the night was over. Came within 10 min and diagnosed the issue, quoted us prices, and fixed the problem all in less then an hour.
Kyle was very knowledgeable in his profession as he was able to let us know previous history that what he was working on, also may have had previous work done before we moved in.
I would definitely recommend Zoom Drain to anyone looking for an exceptional plumber.
One more thing, the diagnostic was free!
Thank you Zoom Drain!

David S.

06/11/2022 12:00:00 SA

Fast. Knowledgeable. Fair price. 2.5 hours from the time I sent a text until job was complete.

Estevan R.

12/20/2022

Can't speak highly enough about the service we received from Maurice. Dealing with a clogged sewer drain is a nightmare but he made the experience as painless as possible. He was very informative, presented us with all of our options, and really took his time to make sure the work was done right. I've worked with other Sacramento rooter services in the past (which will remain unnamed) but from now on I'll be going straight to Zoom Drain.

K P.

03/07/2022 12:00:00 SA

I called Zoom Drain this morning for repair of leaks in my corroded kitchen sink pipes based on good Yelp reviews. I reached Drew who told me Kyle and Jesse would be out between noon and 4 pm, then called again to say they would arrive within 30 minutes at the early end of that range. They soon arrived, diagnosed the extent of the problem, presented me with options and completed the work without incident for a fair price. They also fixed a leak I didn't know I had in the dishwasher hose. I appreciated that they both wore masks. Thanks prior Yelp reviewers, I'm glad I relied on you!

Marvin L.

10/28/2022

Maurice very personable young man. Excellent at all levels. Would not hesitate to use agin!

Amy S.

02/10/2023 12:00:00 SA

We had a nasty smell coming from our bathroom sink and requested a few quotes from companies to diagnose and fix it. The other quotes were outrageous and they really couldn't confirm the root of the issue. William came out same day and let us know a chemical treatment would likely fix it. He was very honest and we were much happier with the price! We'll definitely use Zoom Drain again.

Susan S.

06/04/2021 12:00:00 SA

After a week of trying to get my warranty company to send out a plumber that could assist me I called Zoom drain! They came out within an hour and fixed it. I am so happy. Bill did a great job. Thanks!!

Linh T.

7/16/2023

We had a clog in the main line and the toilet was overflowing when we run the washing machine. Zoom drain came out (free of charge) and gave us a very reasonable quote and fixed the problem within a couple of hours.

Aaron C.

02/05/2023 12:00:00 SA

Today, we had a great experience with Zoom Drain and Senior Technician William regarding an odorous bathroom sink. Prior to Zoom, we went with another plumbing company for an estimate. The other company estimated that major plumbing work would be required, and that it would total 10k+ in expenses. We got a second estimate from Zoom, and not only did William come out and fix the issue the same day; William and Zoom charged less than 5% of the other company's estimate to do so (and we have older plumbing, too). Save your time and money; call Zoom.

Adam M.

5/15/2022

I had a great experience with Zoom drain. They are quick, professional, and have competitive flat rates.

I got a few quotes to fix my leaky toilet, and I thought that Zoom Drain's free diagnosis and flat rate list of services sounded like the best bet. I called them up and to my surprise, they were able to come within the next couple of hours (at no additional charge). This was great for me because I was planning to go out of town a couple of days later.

As promised, the technician came and took a look at the leak. He had a very relaxed, professional attitude and kindly answered all of the questions I had about toilets and plumbing. I even asked him to take a look at my other toilet, which had a very slow occasional leak, and discovered a hole in the toilet itself that I had never noticed!

He presented me with the quote for a wax ring replacement, and I was impressed because it was actually the lowest I had seen. It is also notable that I didn't feel any weird pressure to accept the quote following the free inspection.

The job took about an hour, during which time he explained what he was doing, and why the previous resetting caused this leak in the first place.

I will be calling Zoom next time I have a plumbing issue, and would definitely recommend them.

Leslie K.

7/22/2021

Our toilet has had on and off clogging issues for a long time. We had someone else come out a few months ago and it seemed to be working for a while but then it got clogged again. I messaged Zoom Drain. Drew responded so fast! And had lots of available windows of time. We needed evening and I was surprised they could come then. Kyle was who helped us and he did a great job. He gave me several quotes from best case to worst case scenario. No hidden fees or surprises. He was very thorough. Much more so than the last company. It turns out we had tree roots growing! It looked like an episode of Stranger Things with the Upside Down world growing there! But Kyle took care of everything and cleaned it all up after. I will definitely use them again. Have nothing but positive things to say.

Meghan M.

12/27/2022

Zoom Drain was great, especially William!! These guys got back to me within half an hour on all correspondence, so very responsive! It's a busy season so they were an hour outside the proposed window, but very communicative about it. William got here and was just the NICEST guy. He got the work done pretty quickly and was happy to check a few extra things at no charge. When he didn't have the parts to make the repair (unrelated to my primary reason for calling), he offered to come back and when I declined, he showed me how I could do the fix myself! Prices were very reasonable. Will recommend Zoom Drain to anyone in need!

Nita R.

2/21/2023

We ultimately did not use them, but they were very helpful and quick responding!

They are very professional and recommended another great company when they were not available who could come out immediately.

Thank you!!!

Debbie F.

12/06/2022 12:00:00 SA

Very professional. They answered all my questions and were friendly. I would absolutely recommend them and will use them in the future. Thanks again for coming out.

Devin H.

4/23/2023

Very responsive, punctual, and thorough in checking and clearing a clogged kitchen sink, even with an odd plumbing set up. Informative and added value with maintenance recommendations.

Ty M.

2/14/2023

I sent a plumbing request through Yelp and was immediately contacted by Tanner. He and I discussed the plumbing situation in detail. Tanner then said he could have a technician come out to the house the following morning for the clogged drain. Maurice arrived exactly within the time frame. He was very courteous and explained what he was doing. During the work, he was thorough and made sure everything was working properly before leaving. I am very satisfied with Zoom Drain and would recommend them to anyone looking for quality service.

Robert K.

1/31/2022

Absolutely perfect! Came on time, unclogged the drain after a couple of attempts with different snakes. Left with everything cleaned up and working fine. Another company had come by, looked at it, said they couldn't fix it with their equipment, and recommended replacing all the pipes instead.

R P.

10/04/2022 12:00:00 SA

Zoom Drain recently hydro jetted a 1/4 mile of trunk lines for our community septic system. As this was to clean out roots the estimate was by the day and/or half day. This was understandable. Kyle came out and did a thorough job. He was knowledgeable and the job was completed for less than we had budgeted.

Karlene C.

3/18/2023

I recently had two visits from Zoom Drain to deal with a clogged drain. My phone calls were answered by Tanner who was able to get someone out the same day. On my follow up calls, it was nice to talk to someone who was familiar with my situation. This is a very professional organization and I was impressed that they were able to visualize the inside of the pipes with a camera. The two employees who came to my home were Kyle and Maurice. They both took time to explain in detail what the problem was and educated me on appropriate care of my drains. I was pleased with the quality service and would not hesitate to utilize their services again in the future.

Marilyn W.

2/14/2023

We were.pleased with the quick response and the customer service. William was our technician and he explained the job in detail, took photos to verify the issues. The price was competitive and we felt reassured that the work was done correctly. We will definitely use Zoom and William again and recommend them to our friends and family.

Karen K.

05/10/2022 12:00:00 SA

We had a leak under our sink, I called Zoom and Kyle came out the next day. No trip charge. Assessed the problem and gave me two quotes. Best case and worst case and both were fair prices. He was amazing. Quick.
Professional. And was done within an hour. Definitely recommend this company!

Joanne P.

02/03/2023 12:00:00 SA

During the last heavy rains, my french drains stopped working. I was able to get an appointment within two days. Kyle was my technician and he was wonderful. He helped me understand what was going on with the drains. He scoped them to find the problems. He was not trying to upsell me. He wasn't in a rush and he helped me understand everything completely. I would definitely use them again, and I also highly recommend Kyle. This was such a busy time that I was pleasantly surprised to get such a timely appointment and a kind representative.

Katherine K.

2/20/2023

Tyler came when he said he would. He understood the problem, gave me options, and took care of things quickly. I'm very pleased.

Greg D.

8/19/2022

Very knowledgeable and punctual. I spoke with one of the representatives and they were quick to send someone out right away. Solved our issue in our drain system. Good pricing and great service. Would definitely recommend this company!

Jilianne R.

11/03/2022 12:00:00 SA

Kyle was great! Came in a fixed our garbage disposal with ease and was super quick. Will definitely be calling back again for future issues!

Richard T.

8/25/2022

Zoom Drain had Kyle come out to my home and gave a free estimate on a washing machine drain backing up issue, they came in at 1/3 a previous estimate I received over the phone from another company. Kyle started right then fixing the issue, he did a camera check and found a blockage he cleared and then updated my old cast iron drain to newer and wider piping to handle newer washing machine draining. Was done in just a couple hour and now it works and look great. He also advised one of my supply spouts was leaking and should be replaced which I did myself using new part from Home Depot, so nice of him to point this out considering they dont work on live water issues.

John M.

1/20/2023

Had a persistent sewer line blockage in my Tenants house in Sacramento.
Contacted Zoom, Tanner answered phone, seemed knowlegable and low pressure. Maurie was the service man, quickly got a good handle on the problem. It turned out there were two separate blockages. It took a couple of hours to clear line both, one out to the street and the other under house to both inside bathrooms.

Marie K.

06/02/2023 12:00:00 SA

My wax seal on my toilet needed replacing. I heard from Zoom Drain immediately. They offered next day service but I had to put them off for 2 days. Maurice came early. He was very kind. Made the repair in about an hour. Affordable. I received an invoice with photos of before and after. I will definitely use them again!

Kate M.

1/20/2022

Zoom Drain was awesome. Had a leaking toilet to deal with. Kyle immediately diagnosed the problem, talked me through the options, and made a same day repair that worked perfectly and cost much less than replacing the toilet. Would definitely use Zoom Drain again and would not hesitate to recommend to family and friends.

RM G.

1/29/2022

Our technician Kyle was fantastic, the price was solid, and the experience was as efficient as possible. The ability to have work done at night was appreciated and I would recommend Zoom Drain to anyone in the Sacramento area.

Kevin D.

01/12/2021 12:00:00 SA

I called inquiring about a pool draining. The service advisor helped me locate the sewer drain on my property that would allow me to drain my pool. I PAID NOTHING! Solves my problem for free!!!

Stephanie N.

3/25/2021

They put the zoom in Zoom Drain. Very fast, reliable and friendly service. I would highly recommend. Prices are a little hefty, but if you're in serious need and need it quick they are definitely the company to go with. William was friendly and exceptional.

Shailendra P.

1/17/2023

I called Zoom today,I got scheduled for this afternoon. Maurice and his co worker came on time,Maurice was very knowledgeable about main sewer lines and inside plumbing,had problems with washer discharge plumbing,and the sink plumbing. Maurice got started with jetting the lines,a lot of sludge came out,then he took out the pipe cleaning auger,then he took out the camera, showed me all the problems I have with my cast iron pipes.He cleaned out the lines.i am very happy for his service, Thanks Maurice.

Patricia B.

04/05/2021 12:00:00 SA

Definitely wanted to get on Yelp and let everybody know what a fantastic experience I had today. It's never l a good time to have to call a plumber, but if you do I highly recommend this business. I got a same day appointment and the man showed up within 3 hours of my call. He was able to make it a comfortable process and I feel confident enough to say that I would not only call them for service again I would recommend it to anyone I know. Are bathtub has been clogged for 3 days and we had tried everything to get it unclogged. The only problem I have is that we didn't call him on day one. Thanks again.

Gabriel G.

1/24/2022

It's not easy to find an open plumber on a Sunday!! Thank god for zoom drain!! Our toilet was leaking every time we flushed. Needed a new wax seal. We called and a few hours later Kyle came out to take a look. They will come out and show you the price of the job with no fee!! They came in almost $80 less than another service we called. Kyle was quick, professional and clean. Couldn't have gone better!

Ken B.

09/03/2022 12:00:00 SA

I started to do my own toilet install, but the flange was not even with the floor in my 70 year old house. Kyle came out and worked some magic. He cut away at the old flange and installed a new secure flange even with the floor. He even threw in a new wax ring for my toilet and set the toilet in place where it was even and level. 70 year old pipes in old houses are not easy to deal with, but Kyle worked his butt off and got the job done. I have another bathroom with another 70-year-old toilet that I plan to change out, so I'll be calling Zoom Drain again to have Kyle come out and take care of it. Great job, great company, and great service technician. Thanks Kyle.

Misty A.

2/18/2022

I sent a request for a quote and within minutes I got a call from Drew who got a person to my house within 30 mins. Bill was the rep and he was great. Took care of my problem super fast, gave me suggestions on how to keep my pipes from clogging again and was very professional. I am relieved that my plumbing issue is gone and Zoom handled it so fast.

K B.

07/01/2023 12:00:00 SA

Great team to work with. They were prompt with our estimate request and quick to respond to any questions ahead of hiring them. They offer a free estimate and provide option on site depending on your situation- Maurice (the tech that came to our house) was incredibly courteous, respectful and kept me updated of progress or issues they ran into in details.

Mike H.

04/04/2023 12:00:00 SA

Zoom Drain was absolutely amazing! I highly recommend them!!!! On Sunday late morning, our toilets backed up into the shower. Trouble shooting led us to believe there was a back up to the main. None of our local area plumbers were able to help on such short notice but one referred me to Zoom Drain knowing they were open on a Sunday, and he had good experiences with them.
I called Tanner at 1 pm all his technicians were scheduled for the day and he offered me an appointment first thing Monday morning. Tanner was super pleasant and very helpful!
He reviewed their pricing with me, which was fair and reasonable. Upon hearing that I couldn't be here during the week (due to work) and I was in a serious pickle, he said he would try to get me in later that evening if at all possible and would circle back with me at 4 pm in the hopes that his technicians might finish their last job early and he could send them over. Well that job took them to the end of the work day, but Kyle one of the amazing technicians still came out all the way to El Dorado County from Sacramento at 8 pm on a Sunday!!!! That right there deserves this recommendation but it gets better...

Kyle was super helpful, pleasant and kind! He snaked the line for a very reasonable price and with camera inspection saw that the blockage had occurred because the coupling which joins the old cast iron pipes to the new abs pipes had failed causing the pipes to shift off center from each other thus causing the blockage. This was now a major concern for me as that meant any further flushing or water use would leak under my foundation.

Thankfully I have a raised foundation, so in the dark, on a Sunday night Kyle crawled under my house to try and get to it. We tried several access points but it is an older house with remodels and additions which made it near impossible to get to the break. He helped me walk the house exterior, garage and interior as he located several other access points, but none that could get him direct access. It looked like all hope was lost for that evening as the access point he need had been closed off by the previous owner and I panicked that I would need to open up the floors. Kyle persisted, and with head lamp and determination found a way enter through a different access and squeeze through beams, mud and possible black widows and somehow was able to get into that tight fitting area to fix the coupling.
Turns out the old owner connected the abs to the cast iron with the wrong fitting (they used copper to cast iron) and since the fit wasn't secure the coupling where the pipes meet shifted and failed.
Kyle had the needed coupling in his work vehicle and was able to correctly join the pipes and secure them. He was incredibly kind, patient and helpful through the whole process and answered my many questions. He shared camera views so that as the homeowner I understood what was happening and let me know exactly where the pipe was in my house and took pictures for me of the repair.
I profusely thanked him for all his help especially so late on a Sunday, and his response was simple, I treat like my clients like I would want people to treat my family
I am super grateful to both Tanner and Kyle! So much so that I had to get on here and write my first Yelp review!

hafiza a.

05/03/2022 12:00:00 SA

I had a clogg in toilet. I called few places most of them said they charge just for visiting. I had rooter plumbing come they did not explain nor diagnose the issue. But I was very much impressed by Moris sent from the company zoom drain. He took his time and explained very well. Highly recommend.

Jamen L.

12/01/2022 12:00:00 SA

Maurice and Tyler showed up, provided a transparent quote, were very flexible to our situation and did fantastic work. They answered all my questions and were friendly. I would absolutely recommend them and will use them in the future.

Violet B.

3/17/2022

I can't recommend this company enough! I called about my clogged sink in the afternoon, and less than 2 hours later it was fixed.
Kyle and Maurice were super friendly and didn't mind answering all my questions. My home is almost 100 years old and so are my pipes. I have lived with my slow draining sink forever, thinking that it was going to be really expensive to have it taken care of, as most things are in an old home. This time I was wrong and it was very reasonable and quite painless.
I highly recommend this company and will definitely call them for any future plumbing needs!

Kari K.

10/21/2021

Very happy with our quick and easy service from Zoom Drain. Kyle was easy to communicate with and explained each step of his process. Easy five stars!

Nhu T.

4/30/2023

Zoom Drain technician, Kyle Thorp did the job very fast. He willing to work with the price. I'll definitely will come back to this company. Thank you so much.

Desirea L.

7/17/2021

Amazing company! I called when everything was backed up in the house. And I called them and they arrived within an hour. They fixed the problem for a great price. I will definitely be calling them again for any future problems. Thank you!

Anna K.

7/19/2022

Yesterday our only toilet stopped working and backed sewage up into the tub. We were panicked and called Rooter Hero, who charged us $500 to LOOK at the problem and proceeded to quote us thousands of dollars for a full repipe - total scare tactic. After looking at reviews for Zoom Drain, we called and spoke to a lovely receptionist who said she'd get someone out first thing in the morning. It was so helpful that their lines are open 24/7 so we could get things set up quickly. My only complaint is that I asked for my fiancé to be called as a backup if I didn't pick up, which didn't happen, but luckily I saw the call not long after I missed the voicemail and they got someone out really fast after that.

Ted came out around 8:30am, gave us flat pricing, thoroughly explained our issue, and fixed the problem for us quickly and for $650 - waaaaayyy under the scammy Rooter Hero. He was professional, courteous, and knowledgeable. I feel confident that our problem is fixed properly, with fair pricing, and I'll definitely be using them for our needs in the future. THANK YOU, Ted & the Zoom Drain team!

Jen K.

6/22/2023

Tyler came out tonight and helped us out. He was very friendly and explained everything he was doing. I called this morning and was happy they were able to get someone out today. Thanks Tyler for the great service.

Rebecca H.

7/15/2022

We had a slow drain for the last few years in our kids bathroom. We figured it was some bath toy that was blocking the flow. I was finally fed up when Draino didn't work and the water stopped flowing. I called several plumbers, but most won't even show up without a $200 consultantation fee. Except for Zoom. I couldn't be happier with the service. They got back to me immediately and scheduled an appointment the same day. Our technician, Maurice, was very knowledgeable and professional. It turns out it was a wet wipe and about 30 years of yuck in the drain. I would highly recommend this company for any plumbing related maintenance or repairs!

J Y.

06/12/2022 12:00:00 SA

Our plumbing was backed up. Called them out to flush the main line. No consultation fee as stated by others. Was given two suggestions and decided with the more expensive one. Got it done, and fixed.
Two days later, toilets weren't flushing and backing up again. Called them and was given a time of 4-8 and then 8-10 cause they were busy. The guy came out closer to 10 and after flushing the main line again, stated that the issue is with the connection between the city sewer and so although it doesn't cover their work warranty from the days before, they completed the job as a courtesy and told me to contact the city. I was already ready to pay them again, not even thinking it was warranted or even as a courtesy. They even emailed me the issues so that when I call the city, I can explain with the issue to them. Best people ever. Would use again and highly recommend!

Sharyl S.

12/13/2021

I called about a problem and was told I could do it myself and cost under $10.00. You can bet when I need a plumber for something I can't fix, I will call Zoom. Refreshing to encounter someone so honest.

Lindsay T.

12/16/2021

Thank you, Zoom!! Kyle and Ted came out the same day I requested a quote. They fixed my garbage disposal for the lowest price they quoted and were done in about 30 minutes. Everything is running smooth! Thanks, guys!

Diane C.

4/19/2022

So happy with zoom drain, Kyle is the man. Spent his entire evening late at night at our house diagnosing and clearing out an issue after the previous plumbing company couldn't figure out what was wrong. Very reasonably priced and they definitely know their stuff. Highly recommend.

Patrick D.

7/20/2022

I contacted Zoom for tree root removal in the section of sewer line between my house and the sewer return. The response was really quick and I was able to schedule an appointment for the following day.

I received phone and text updates on arrival time and the Zoom rep arrived within the expected time slot. While I wasn't the person who interacted with Jessie, I was told that he was very nice and pleasant, was able to address any questions or concerns and provided very understandable explanations.

I am still waiting on a final write-up for the visit, but the experience has been good so far.

J W.

5/15/2023

This company is great no hidden fees always upfront and honest this is my second time doing business with them and they have come through both times

T J.

1/31/2023

Pretty new to the area, Suffered service flooding 10/21 and thought my local plumbing co solved the problem. Then came 1/14/23. flooded again big time. Lcoal co came thru with a quote but wish washy on their last visit and observation which made me nervous. Thru a recommendation I called Zoom and they are amazing. their technician. Maurice is the BOMB. he took the time to walk me thru all my convoluted drainage issues, work both sides of the house 100% and cleaned up everything (left it better than when he got here). Zoom was a bit more $ than my plumbing co. but SO WELL WORTH IT.

Alisa D.

12/13/2020

Patience, kindness and professionalism is was what I took away from my encounter with Drew and Zoom Draining 12/12/2020. I was calling on behalf of my senior parents who discovered a water leak under their kitchen sink. Drew informed that with the information I gave him I probably would need just a regular plumber. Zoom Drain was still willing to come out to give a free estimate. After further conversation with my dad I found out that this issue probably would be covered under his home warranty. So I called Drew and let him know that we would not be in need of their services at this time and do you know what Drew's reaction was? He was happy that my parents had coverage to get the services they needed. He told me if we were ever in need if any services to please call. I will recommend Zoom Drain to everyone. Thank you Drew and Zoom Drain.

Brandon S.

03/09/2023 12:00:00 SA

I had a clogged toilet (beyond my own ability) that needed to be fixed. I was contacted by Zoom right away & 3 hours later they showed up to fix it. Kyle and William showed up & fixed it within minutes! They both did a great job and would highly recommend this business. The only reason for 4 and not 5 stars was because it was pricey. $216 and it only went up from there if their industrial auger didn't work. Quick response, great communication and customer service though! Thank you

Jackie A.

11/01/2021 12:00:00 SA

Woke up to toilet water one morning so I told my landlord and he told me to find a plumber to fix the issue. These guys were great! They were able to install a new toilet since mine was old and broken. They even recommended the most affordable options. Great service! Kyle was super friendly and professional.

Jen S.

02/02/2023 12:00:00 SA

This company is fantastic. I had a plumbing concern and booked them for a few days out. That concern grew to a real problem at 8:30 at night; I messaged them to see if they could come out the following morning and Tanner responded within about 15 minutes. It was such a relief to know they were reachable! Then Maurice came out the next morning and was so kind, patient, and professional. He fixed the situation and even helped me package up wet towels and left me with extra bags so they wouldn't drip on my carpet as I got them to the laundry room. I would hire them in a heartbeat again.

Johnboy S.

05/02/2023 12:00:00 SA

The Zoom team responded quickly to assess our sewer drain leak. They sent a camera down the line and found the issue. The team gave me options for the repair. They had to go under our house and maneuver two the affected area so gotta give them props. They finished the work in a few hours and showed me photos of the repair. Completely satisfied and will give them an A+ recommendation.

Larry E.

6/30/2023

We had a slow moving drain in the kitchen that would not respond to chemical drain openers. After doing a small bit of research, I contacted Zoom Drain and set up a morning appointment. If I have any further issues with plumbing, I will be calling Zoom Drain. Our tech, Maurice, was super friendly, explained everything well, and even showed me the condition of my pipes using the camera scope. He also gave me some advice on how I can prevent future issues. Plumbing issues are never great to deal with but this company made the experience much more pleasant.

Edward B.

05/05/2023 12:00:00 SA

Top of the line service Maurice was friendly knowledgeable did a fantasy job. Highly recommend this for plumbing needs. Worth the price

Richard E.

10/05/2022 12:00:00 SA

My drain was backed up and leaking sewage back into the house. Called them at 7:45 AM and Kyle finished the job by 10:30 AM the same day.
Don't waste your time with anyone else. Very grateful for choosing them.

Nikki Z.

01/05/2023 12:00:00 SA

What a sh*t show from that storm last night!

I had ZERO issues with the storm a week ago (during New Years) but last night turned my home into a circus. From a PGE outage for over 8 hours, water pouring into multiple places that have never leaked before and my deck drain deciding to clog during the night which made life pretty crazy and I've had no sleep.

A friend called Zoom Drain for me around 4am to get me on the schedule for that day and Maurice and Tyler showed up quickly this morning. They looked at the mess and how what I was doing was not working to get the drain clear and they realized a hardened pile of debris/pine needles had gotten lodged in the turning point so Tyler reached in and took it out. It was literally THAT easy and quick!

They also gave me advice on how to to quickly clear out my pool (tree limbs fell into it with the heavy wind)

I will definitely call this company before my usual plumber again; just the fact they came out so quickly when there are so many people dealing with clogged drains, leaks etc, is really good customer service.

Alina N.

6/20/2022

Zoom Drain was the first to respond to our clogged drain request on Yelp and the only business to actually follow up the next day to schedule the technician appointment. They sent a text message (my preferred form of communication) and offered multiple 4 hour time slots as late 8pm on a Sunday. The technician arrived on time and I received a courtesy text message 30 min prior to his arrival.

Our technician Kyle was an absolute pleasure to work with and we couldn't have been more pleased with his expertise and quality of service. He performed multiple tests to ensure he had the right diagnosis and walked us through all the options. Kyle was even kind enough to show us a few plumping basics around our new house and found our missing water shut off buried under some landscaping. Once the job was finished, we promptly received the completed invoice for our records. I will definitely be using Zoom Drain for all our plumbing needs going forward!

Lyne M.

3/15/2022

First big plumbing experience... they are awesome. All the way around. Communication is amazing. They are quick&efficient. Honest. Definitely my new go to plumbing company!

anh n.

11/27/2022

We don't usually leave reviews but SO appreciated the service we received from Zoom Drain! Of course our clogged drain/toilet issue arose on Thanksgiving evening and after reaching out to a few plumbers, our call was to Zoom Drain on Friday afternoon. Tanner picked up and provided the first level of excellent customer service putting our mind at ease that they don't have inflated holiday, night or weekend rates and would get us assistance as soon as that evening or the next day. They scheduled us with a generous window and had Maurice assigned to see us. As many other reviews here have noted, he's an excellent technician. Not only was his work efficient and professional, he patiently endured the dozens of questions from our five year old and entertained an audience during most of his service call. We were pleased with the two options he provided us for possible services with the prices clearly outlined. We're so glad to have found Zoom, we know a plumber would've cost us so much more just to come check things out. We would highly recommend Zoom Drains... and a huge thank you to Maurice!!

Mika S.

10/11/2022 12:00:00 SA

Over the weekend, I decided to try Zoom Drain to address this on-going plumbing issue I've been having that other plumbers really haven't been able to solve the issue or that I've been told there is no problem. I made the best decision! Technician Maurice came and took the time to answer questions, explain everything, and gave me some pointers as to what I could do. I tried the hydro jet cleaning and I'm glad I did because Maurice taught me a lot! He is really an honest, friendly, knowledgeable, experienced professional that seriously cares! My experience from the phone call with Drew to having Maurice come out was perfect! It is really hard to find honest, caring professionals like these guys. I would absolutely use Zoom Drain again with no hesitation.

Timmera B.

7/31/2023

Zoom Drain answered my SOS call for my 1920s home renovation quickly and timely. 2 days after I called they sent out a technician, Tyler. I had 2 quotes from different companies earlier in the day/week. Unlike the other companies Tyler gave me multiple quotes depending on the work I wanted done all of which came in under the other quotes. He started work the next day in my tightly accessible crawl space. A shower drain tie in to cast iron was needed (as I failed multiple times to get a coupling not to leak) and the drain from the kitchen sink which was cast iron had fallen and broken in multiple areas. He was able to get it fixed in 2 visits and assessed for any further needs while he was down there. I fully recommend them and will use them in my future renovation adventures!

MacClellan R.

12/21/2020

After fooling around with an underpowered ill equipped rental rooter on my sewer line for 4 hours and unable to cut through the matted roots in my sewer line. I put out a request for quote and the very fist to respond was Zoom Drain. They called prior to and arrived in the time promised in a shiny new truck loaded with all the equipment necessary to go to war with a clogged sewer line. After a brief orientation of the situation, Billy Ray set to work. After about an hour and a half the thick root matting finally gave way and after view with a cable camera it was determined that a high powered water jet would finish the job. After a solid two hours...the job was done and I was greatly relieved.

Now, while it appears I will only be the second customer to review, that by no means Zoom Drain isn't the outfit to call if you've got a clogged sewer line. They may be new to Yelp but they have been doing what they do collectively for many years. The owner was eager to help us out even though they had not ever been to a Sierra Foothill community for a service related call. There was no service charge to come out just to give consultation and a quote and as I said before, they arrived in a timely manner and got the job done.

I highly recommend Zoom Drain. They were punctual, courteous, professional and lived up to the expectations set. I will unhesitatingly call them again for any plumbing challenge in the future.

Sonny Z.

4/21/2023

very responsive, and came by next day and got everything fixed in under an hour. Maurice was very friendly and knowledgeable. Will definitely be using them again.

John S.

3/25/2023

5 stars for Zoom Drain! I had a concern about a potential rodent in my drain and Tanner immediately sent out his field tech within an hour of me calling on a Saturday to diagnose! William, Service Technician, was very friendly and professional, helping me identify there was no issue and the pipes were clean. I appreciate their responsiveness to put our family at ease. I highly recommend Zoom Drain.

Steff S.

11/17/2022

I had a leaking garbage disposal and zoom drain reached out to me instantly after I requested a quote. They set up an appointment the next day and were flexible in accommodating to my schedule. Kyle, the technician, was super polite and wore shoe coverings in the house. After he looked at my garbage disposal, he explained to me that it the options I had and gave his honest opinion on which option was best. He was finished with the job in 20 minutes and my garbage disposal has leaked since! I would definitely recommend zoom drain to anyone that needs help with their plumbing.

Allison R.

1/18/2021

Called in to get info on some plumbing work and talked to the nicest guy. He was very informative a gave me all the info I needed! Very professional and personable. I will definitely be using Zoom Drain for all my plumbing problems!

Jesse B.

1/23/2023

I had a great experience with Kyle and tremendous service. I appreciate the quick response to my issue and he made quick work of the issue.

Abby F.

11/26/2022

These plumbers are amazing! They are very friendly and quickly explained what might be the issue and the options. Good pricing too and fast service. I definitely recommend if you need a plumber!

KaeRae Art C.

5/21/2023

Since I know Zero about toilets, except how to clean and flush, Kyle took the extra time to explain the problem and more about toilets.
Kyle also spent extra time finding me a good deal on a new toilet.
Although I am always shocked as to how much everything costs - plumbing, car repair, gas and groceries - I strongly recommend Zoom Drain for plumbing repairs.

Linda M.

1/23/2023

I had a great experience with Zoom Drain. They responded to my inquiry quickly and was able to send out a technician the same day. William was superb! He was super nice, knowledgable, answered all my questions and went above and beyond to get my drains cleared! I highly recommend Zoom Drain for any plumbing issues and won't hesitate to contact them again.

Gina S.

05/11/2022 12:00:00 SA

My toilet overflowed this morning out of no where I called Zoom Drain they were able to send someone out once I left work he actually beat me home , was kind a courteous Maurice is his name very Professional I spoke with adds on the phone very kind worked with my schedule. Maurice handled the issue and cleaned up and explained the issue to me.

L W.

9/21/2021

Thank you Drew and Kyle. Excellent service! Patient, knowledgeable, and professional!

Vilai Y.

09/12/2021 12:00:00 SA

We now found our go to plumbing company....ZOOM DRAIN! We had a drainage problem in the kitchen sink. Kyle T. came out for inspection and provided a quote and was able to resolve issues in the same day. He was professional, personable, and patience with us from beginning to end. Also, very throughout with all of his work. He not only fixed our drain issues, he also educate us on plumbing systems and we appreciate it very much. We have nothing, but great experience with Kyle T and Zoom Drain.

Chelsea J.

9/29/2022

Zoom drain is a great company. Serviced our drains and when we had further complications they reinspected under warranty and made sure everything was still in working order. We will absolutely use them again. Maurice is a fabulous technician who we use again.

Racquel K.

4/29/2023

I had a really good experience with this company today. I called this morning regarding a kitchen sink issue and they were able to help me same day.
Tanner helped me over the phone, and was friendly and helpful; took down my contact info and gathered some diagnostic information efficiently. There was clear communication. Maurice showed up on time. He was respectful to me, my mother, and my home. He put on shoe booties to come in without me having to ask, and the workspace was left clean. Although what I was experiencing was not a clogged drain, Maurice troubleshooted to help us figure out the issue, and even went above and beyond to help me locate the sewer line and dropped some knowledge about drain maintenance. To me, that means more than anything; someone who is genuinely nice and helpful, and takes the time to educate me to help prevent issues. He had nothing to gain, other than being a nice person and helping me learn. He has a strong work ethic, and it shows in the interaction we had and the work that was performed.
It's hard to come across good service nowadays, and i can't say how much I appreciate this interaction and service. I'm happy I made this phone call, and i will absolutely contact them for any future help.

Scott M.

8/31/2022

Kyle was able to come around the same day and during the timeframe that was given. Came in, checked out the issue, provided the pricing options, fixed the problem. In and out in 30 minutes and was quiet enough not to wake the sleeping kid. Pretty much perfect service you would expect. Recommend.

Monique A.

02/03/2023 12:00:00 SA

I called 2 companies before I called them and never heard back. I sent them a message at 11pm the night before. Not only did they call me back first thing in the am, they scheduled me for a same day appointment.
My tech, William, was great. He arrived on time and explained to me the service he would be providing.
Once finished he went through all of his findings and well as shared the pictures with me. I was more than satisfied with the work that was done.
I will definitely use them again for any plumbing services needed in the future.

M C.

4/27/2023

For the past couple weeks my sink and washer machine have been backing up. I knew I had an obstruction somewhere within the sewer pipes. I contacted a few plumbers within the Sacramento area looking for same day service. Jessica from Zoom Drain scheduled me a free consultation immediately and was able to send a professional to my residence within an hour. Kyle showed up on time and explained all my options in detail. Kyle did a great job. He was efficient and knowledgeable. He addressed the problem and advised me on how to avoid the same issue in the future. This company is based out of Pennsylvania and offers high quality work at an affordable price. Highly recommend

Gabriel M.

03/07/2023 12:00:00 SA

William Kenion came to our house as soon as Zoom Drain could get him here. He did excellent work and got done with efficiency within a short amount of time. I cannot thank him and Zoom Drain enough for clearing and cleaning out our pipes for what was a very tough drain clog. I will not hesitate to recommend him and his company in the future and think the same way if I have a similar problem again.

Jensen C.

06/08/2023 12:00:00 SA

Can't say enough great things about Maurice and Zoom Drain. He was the 3rd person to come out and try to fix a backup we had. He was very thorough and explained what he was doing and was able to ID the issue quickly. He was professional and cleaned up and put everything back to how it was before he arrived. I will definitely use them again!

Kelli V.

6/15/2022

$230 for a clogged bath tub drain.

Fast, courteous, and efficient.

I called at 9 and they were out here in less than 2 hours and fixed the issue in 30 minutes

William got the job done and the clog was clear. Didn't stay any longer than necessary and did not waste time.

Thanks Zoom!

Azteca D.

3/24/2022

Ok so I managed an apartment complex and we do have our plumbing company who was unable to come in for an after hr emergency. I called Zoom Drain and spoke with Drew Tanner. He was very professional and responsive. He promised to send me someone within 30 minutes and they did!! They came and fix our plumbing issue. They guys who came were very nice as well and very professional. Prices are fair and I will definitely call them again. I do recommend Zoom Drain. If you do you call them for service, you will for sure not regret it.

Heidi N.

3/18/2023

Toilet backed up on a Saturday late afternoon and they were able to come out and quickly resolve the issue. Amazing communication! Def recommended

Lily C.

05/07/2023 12:00:00 SA

Very happy with service provided by Zoom Drain's service tech, Kyle. Courteous, professional, and very thorough with his work. His experience and skills are very evident based on his ability to adapt to new working components. Ensured that everything was in working order with the new garbage disposer. Couldn't be happier now that I've got my kitchen sink back after the mess it created. Also, thank you, Tanner, for keeping me posted on service tech's ETA.

Jennifer L.

6/13/2022

Called in the morning, out the same day. Very thorough, not like the last guy. Will use again if needed.

Balthazar D.

1/17/2021

I would highly recommend Zoom. Fast and friendly service. They are a newer company but I imagine they will be around for a long time because of the quality of their service and professionalism of their employees. I would absolutely call them again.

Barb S.

6/16/2022

I had three different drains which were clogged. Jessie came out the same day I called and did the repair to my great satisfaction. I have an old house which presents challenges, and he was extremely personable and very customer service oriented. I would definitely recommend Zoom and especially Jesse!

Cilla M.

8/26/2021

Customer service is very important to me. When I first contacted Zoom Drain I received a reply almost immediately and was able to schedule an appointment for the very next day. Kyle T. arrived to my appointment on time with face covering and all, which I appreciate tremendously. He was able to provide me an estimate for my two repairs and I was not pressured at all. He was very patient with me and provided me with worst case scenarios so I always knew what to expect. He also took the time to explain step-by-step of the work to be performed, which was completed the same day. Zoom Drain even creates a portfolio for your projects with before and after pictures. I highly recommend this professional company and can honestly say that I now have a plumbing company to call on for all my plumbing needs. Thank you Kyle and Zoom Drain!

Blanche M.

02/10/2023 12:00:00 SA

I recently had plumbing issues and sent a request through yelp to help find us the right person to do the job. We decided on choosing Zoom drain because they were able to take us asap (like within the few hours asap). Our time frame was 11-3, and our tech arrived at 2p.
William came in and introduced himself. Gave us a the run down of what is happening and what services he will provide. Very upfront from the get go. After approving the cost, he went straight to work. Luckily for all of us, it was a fast fix. He was in and out in no time. William was very nice and informative of the whole matter.
Thank you so much for all your help William and Zoom drain! We definitely recommend your company.

Don P.

1/19/2021

William is by far the best person I have met in a crisis situation. Listen man, this isn't a plant review... I picked a plumbing service from a hat , crossed my fingers and came across the most honest , helpful and legit caring dude.... Bro if you read this, I know you know the house --- This dude coming thru, giving me a price , sticking to it and legit fixing the problem --- with a smile and a legit explanation for what's going on .... I can't thank you more --- If you got clogged pipe issues -- Call zoom , bottom line :)

Max F.

02/04/2023 12:00:00 SA

Came out same day, guy was professional, price was stated up front.

Company is intense about review hunting. They texted and called within 24 hours asking me to review. -1 star

Sharon M.

12/27/2021

These guys are great! Squeezed me in when my sump pump was having problems during a very rainy period. Friendly and fast. Came and figured out what was wrong, gave me a quote, ran and got the part and had me up and running... all within about 2 hours!! Price was very reasonable too!!

Jason S.

07/06/2022 12:00:00 SA

Our kitchen sink was backing up. Zoom Drain responded quickly and got someone out to us in less than an hour.
Kyle showed up and was very professional. He talked me into doing the hydro jet cleaning, and I am glad he did. He unclogged the drain and then spent over 2 hours cleaning the drain pipe. He used a camera to show me the buildup of grease all along the drain. It is no wonder we kept having issues.
Kyle was extremely thorough, friendly, and cleaned up everything when he was done. He even cleaned the mess in the sink that was cause by the backup. I will definitely call them again if needed.

Drew W.

10/11/2022 12:00:00 SA

Kyle was outstanding- super accommodating, professional, explained everything when I asked dumb questions, and very transparent on the work and cost associated with everything he was doing. Got the job done quickly and very well! Promote this man!

Sarah H.

7/18/2021

Awesome service! Responsive and reliable. Scheduled an appt for 24 hours after I sent them a message on Yelp. Kyle came to our house, assessed our broken toilets and gave us a fair quote on the spot. Then he fixed our two toilets in an efficient manner, making sure they worked before he left. He was kind and personable! It is such a relief to not have to stress about our broken toilets anymore. Would recommend!

Zeidy K.

7/23/2021

Amazing service! They were fast to aid, respectful, and affordable. I would definitely recommend Zoom Drain to others. They cleaned our main sewer line in less than a hour and now we are back to having a functional restroom. Moving forward I will only use Zoom Drain.

Derick W.

10/13/2022

Kyle arrived promptly and came and assessed our drain clog. The options he offered were thoroughly explained, and after selecting our options, he got right to work. He kept his area cleaned during everything and was able to walk us through what he was doing. He was friendly (to our dog also!) and efficient. Hoping not to need them again soon, but will not hesitate to call if needed.

Michael L.

10/24/2022

I had a clogged kitchen sink, completely backed up. Zoom Drain responded to my inquiry quickly and set up an appointment. Kyle, the Zoom Drain technician, showed up on time, and diagnosed the issue quickly. He explained all the available options and performed the repairs quickly. Very friendly and professional.

Richard B.

06/10/2021 12:00:00 SA

Showed up on time and cleared my drain as requested. Gave clear price sheet and there were no surprises or hidden fees. Will use again in the future.

Talia D.

08/08/2022 12:00:00 SA

Zoom Drained super tech Maurice came out at 4pm on a Saturday night to cable a clog in my laundry sink. Well after performing some tests when the clog was cleared, he discovered a huge hole in my underground old pipes. With dark approaching he got under my house and replaced the broken section and then flushed everything to ensure good drainage.

He didn't try to instantly sell me on all new pipes but explained the longevity of my situation and how they could help if needed. Maurice was knowledgeable, professional and kind. I wouldn't hesitate to use them again.

N M.

6/17/2023

Maurice just left my house after a 5 hour marathon session clearing and replacing a storm drain in my patio. He did an amazing job!! I always call Zoom Drain for anything plumbing-related. They are the absolute best.

Lamvien N.

3/14/2023

Paid 650 to get a yard drain hydrojetted, other competitors quoted me half of that. Drain was still blocked when they left and didn't return my email

Sarah S.

2/26/2021

Drew was quick to respond to my inquiry and was able to schedule the appointment for the same day. Ted arrived and was friendly, knowledgeable, and efficient. Our drain clog was fixed very quickly. As new home owners, we were especially happy to for his advice on how to keep our drains unclogged in the future. Highly recommend this company!

Celeste L.

2/15/2023

Tyler came out to our house and he was, by far, the best service tech of ANY type, not just plumbers, that we've ever hired. He was super professional, knowledgeable, happy to explain everything, gave me options, looked for ways to save me money, pointed out other things he noticed that we should be aware of, gave tips on how to prevent future problems, and never tried to upsell.

Amazing service. HIGHLY recommend. They have a flat rate too! I was happy that he took the time to answer all my questions and I didn't have to feel rushed because every 15 minutes we'd be getting charged more (like the last plumber we hired). They have our business forever. There is a reason almost every review is 5 stars. Epic win for us today.

Jeff A.

03/02/2023 12:00:00 SA

I'm very grateful for the help I received today from Zoom Drain. I contacted them n explained my situation and was bumped up for a mainline Sewer problem. Kyle was here in less time than ordering a pizza and the help I received was personal n professional. To sum it up best, I got treated the way I want to be treated and I highly recommend this service. Thanks again.

Stephanie P.

06/07/2022 12:00:00 SA

Drew responded to my Yelp inquiry right away and we had a technician on-site within the hour. Jessie was our technician and he came with a fully equipped truck. Like another reviewer said, they are not pushy about the repair but I figured I would get it done and the price was reasonable including the part and labor. He worked very efficiently. The replacement includes a two year labor warranty. Thank you Zoom, you definitely got the job done quickly!

Gillian B.

12/30/2022

Very responsive, able to come out on short notice, and solved the problem quickly. Definitely recommend!

Jennifer W.

2/20/2023

Backed up washer! Had a reply quickly and a repair person showed up later that day. Super impressed! Zoom Drain is on my list of reliable plumbers. I will call them again!

Jennifer H.

9/22/2022

The technician that visited was very kind and seemed knowledgeable, but he was unable to finish the job without installing a cleanout. He gave us a vague idea of a price range and stated that the company would contact us with a formal quote. The formal quote was twice as much as he quoted and 4 times as much as the company we went with.

Glenn T.

07/05/2022 12:00:00 SA

On Sunday morning, July 3, 2022 our guest room and main bathroom toilets were backing up. Not a good way to start the day! I contacted Zoom Drain and they said they could send someone out that day.

Kyle came out that morning and gave us some options to clear the mainline drain after he determined that it was clogged by tree roots in the front yard. Kyle did an excellent job clearing the drain taking care of the problem. He cleaned up after he finished and used a drain camera to show us the results. We appreciate his patience, work ethic and professionalism.

Zoom Drain saved the day for our family.