Best Toilet Repair in Pittsburgh PA

Called and talked to the owner early in the week who told me that he would be at my house that coming Friday to look at the possibility of having some work done.  I re-arraigned my day to be there.  Some one called a 1/2 hr before the scheduled time to cancel.  They apologized and said someone would be out early the next week and that they would call.  No call....nobody came out. They would not return calls.  I finally tried to contact by e-mail and their response was that I should look elsewhere for a plumber. I guess I had the audacity to comment on the fact that no one returned my calls.  How foolish of me!  Just another, My time is more important than yours plumber.  Stay far away from these deadbeats.

I wanted to let the public know that Joe is a TRULY HONEST MAN! He took the time to explain to me what the job should actually cost. He told me to make sure I got lots of quotes, and to ask for estimates for worst case scenarios. No wonder he is booked solid for 2.5 months out. If I would have known we would need a plumber, I would have had him pencil me in months ago, lol. Please make sure you contact Marshall Plumbing first and you will see that his quote will be the best, with excellent customer service, and a job done right! He was recommended to me by other extremely satisfied customers. He is licensed in PA, WV, and OH.

Top notch, efficient and capable. . (and tidy too!) Mr. Brown is the real deal plumber. He does excellent work at an affordable price. We will recommend him to everyone we know!

I was in a time crunch. My usual go-to plumber was extremely busy on existing projects and I did not want a tenant of mine to keep waiting but wanted a trustworthy alternative. I called Samuel Bales from a search on Yelp and left a message. Michael returned my call within 5 mins. To my surprise, he was willing and able to come out right away. I texted him the address to the property where I was having a garbage disposal issue.

We met there on time. Michael was able to clear the problem and show me what I could do in the future should a similar problem arise.

The following week I called on Michael again. This time it was at another property to diagnose and clear all plumbing drains in a bathroom.

The charge for services was not cheap but they were fair, came out right away, and the attention and care to the problem were worth it. I will most definitely use Michael/Samuel Bales Plumbing again. In fact, I was getting ready to call them again for a dishwasher repair so I remembered I wanted to write them a review.

Scott called this morning and was at my house in less than 1/2 hour. He looked at my Koehler Toilet and informed me these toilets are one piece toilets. Trouble is, with a one piece toilet, you have to change the whole toilet to fix the leak inside the toilet. He was very professional, friendly, and recommended several options. We spoke at length about what to do, and I have to say, I was not aware of the problem with Koehler. He made a recommendation to change to a Gerber Viper. While learning, I asked him if they're any charges and He said No!
I will be discussing this with my Wife, and we'll go from there. When we make our decision, we will call Scott again for installation.

Thanks Scott, I appreciate your time and candor!

I have had to call Frank three times in the recent months.  Two calls were for smaller problems and one was for a large problem, a broken pipe behind a wall.   Frank was able to fix all three problems in a very reasonable amount of time and at a very reasonable charge.  I recommend Frank to be called for any type of plumbing problem.   John B   Penn Hills

Michael was just out at my house to service my furnace. He could not have been nicer and more professional. I am not very savvy when it comes to furnaces but he answered a few questions I had. Could not recommend this company enough.

Brett's came to repair my mothers tub drain and redo her laundry sink water lines he did that a well and good despite accidentally cutting a water line he didn't mean to and I was there watching him do it all and actually helped him a few times when he needed a second pair of hands. What was unprofessional about him was the fact that after he was done he never wrote out an invoice and for a whole year my mother and I have tried multiple times to get ahold of him to pay for his services and just today he sent a text to my mother saying she owed $1,600 because he couldn't get ahold of her for a year and he made every excuse why he changed multiple phones, family getting sick, children being born, vacations, etc
All this shows a lack of professionalism of him to complete his jobs unless he does this to all his customers so he can charge them more for not being able to get ahold of them

These guys were fantastic. Very friendly, professional. We had a plumbing emergency, they responded very quickly to the call. Came out the next day and fixed the issue. The price was great, and the job was done really well.

I recommend avoiding this outfit. They extremely overcharge for their service. They don't install the make and model that they said they would install during the estimate. they don't install things properly. They did clean up after themselves and arrived on time which is the only good thing I can say.

We used Cuccaro for our house back in 2011. This year we have had to replace almost everything they have done. They charge ridiculously high prices and fake their own customer reviews. DO NOT USE THIS SERVICE, unless you want someone telling you that you're out of your mind.

They advertise a $64.50 sewer service opening or free, it sounded great.  However this really is a come on to get in the door for alot more money.  I had them out, Greg and another tech , they spent two hours putting on a big show, trying to open a main line, walking around with what reminded me of a metal detector, the had walkie talkies,  real big show, then they said their equipment was not working right , could not narrow down the problem, really acted like they had no clue...  and then  only to jump ship when they could not figure anything out, and left me with terrible back up in main sewer , They mentioned a $64.50 charge, but agreed when I reminded them it did not open and was supposed to be free as per Jamie the receptionist, then Greg said  that yes it was free... after I reminded him... Later that day  Sullivan Super emailed me a $4850.00  bid for an exploratory service charge with no warranty or guarantee. Basically a dig and look around, with no promise of anything.  Who would do that ?  They must think this was my first time I ever had a problem and was in the total dark.   I would never call them for anything again.    Wasted my time, zero results....  all done to sell a large $$ job.  I moved on a found a professional company that solved it.

Great service, trustworthy and reliable. When one plumber told me immediately without a thorough assessment that I needed a full bathroom gut job and quickly quoted me $5000-$6000, I called Bill for a second opinion! $400 later, a simple leaky tub was fixed and I was able to get my contractor in to fix the ceiling and saved thousands!

I was definitely disappointed with this company. My general contractor brought them to my house to replace two shut off values at my meter and install a pressure regulator. My contractor got a quote from them for $350. I thought the price was a little high but agreed to  have them do the job.

My contractor called me after the work was finished to let me know the pressure regulator wasn't needed so it wasn't installed but the bill came in at $451.00

The bill went up 30% from the original quote and they didn't install the regulator.

I was charged $319 for labor and $132.00 for parts.

So it was $451 for two shutoff values!

Looking at my security cameras they were here 2 hours.

I will never recommend this company to anyone.

Extremely disappointed!

Just charged my grandmother $700.00 to unclog her toilet. They only unclogged it and reset it no parts or anything. They were there for less than two hours. They then said they actually waived the trip charge. Pathetic, I stand by my comment to the guy that they take advantage of people that don't know better. Unfortunately she still paid them because they had given her a quote. How unfortunate.

Unprofessional. I don't know how they stay in business. We kept getting matched with them through our home warranty company. The first time our water heater control unit wet out- they came out without the parts to fix it, and charged us extra for overnight shipping. We still went a week without hot water. Tank broke a year later- this time it was the thermopile. It was intermittently providing hot water. When the tech came out, he shut off the pilot light and couldn't get it back on. Again, we were charged extra for the overnight part and we still went a week without hot water. The last straw was when we noticed a leaking pipe behind one of our walls. The tech came out, and misidentified the pipe that was leaking. When I attempted to point out the correct pipe, the tech became condescending and rude. I signed the paperwork to get them out of my house, and the next day, I called the home warranty company and told them to send another contractor. Oh, yeah- these guys closed my ticket with the home warranty company without ever doing any work, so I had to pay another service fee. It's worth it to never have to deal with them again.

Took advantage of my 89 father with failing memory. Overcharged him to install a shower head, $280! They said that is their 'fair' price for this service. They would not even consider a partial refund. Beware, you need to get a quote before you let them in to do any work. Way over priced and if you are not satisfied with their charges, too bad.

If you have money to flush away call them!!  Most unprofessional people ever!!  I recently had a water tank that was covered under warranty go on a Friday evening, on Monday Jeff came out and quoted me a price of $175.00 for a hull, he states he had to go to Monroeville to get.  The next day 3 men show up to install 1 water heater and tell me I owe $575.00.  I said Jeff said it would only cost 175.  That's when they said well we upgraded the tank and there is a charge for installation and we did extra work.  Which was never discussed with me.  When I spoke to Jeff that next day he agreed that they should have come talk to me, the homeowner, before doing anything extra and they would be reprimanded .  So I paid the money and was going to chalk it up as a bad experience until I get to work on Monday only to find that Jeff's mother had come into my office saying to the girls are you that girl that started all the trouble and how her son drove to Monroeville!!  WHO DOES THIS???????   Please don't use them unless like I said above you have money to throw away!!!!   VERY UNPROFESSIONAL COMPANY. And this was under warranty????