Samuel Bales

I was in a time crunch. My usual go-to plumber was extremely busy on existing projects and I did not want a tenant of mine to keep waiting but wanted a trustworthy alternative. I called Samuel Bales from a search on Yelp and left a message. Michael returned my call within 5 mins. To my surprise, he was willing and able to come out right away. I texted him the address to the property where I was having a garbage disposal issue.

We met there on time. Michael was able to clear the problem and show me what I could do in the future should a similar problem arise.

The following week I called on Michael again. This time it was at another property to diagnose and clear all plumbing drains in a bathroom.

The charge for services was not cheap but they were fair, came out right away, and the attention and care to the problem were worth it. I will most definitely use Michael/Samuel Bales Plumbing again. In fact, I was getting ready to call them again for a dishwasher repair so I remembered I wanted to write them a review.

I'm handy enough to figure things out, but not confident enough to take a crack at messing up my kitchen plumbing, so I called Samuel Bales. Michael stopped by, I told him the troubleshooting I did before hand, and he did the rest, and explained the the shutoff valve needed replaced, which was a good call. Helped me fill in some gaps in my plumbing knowledge (there are many), wrapped up in under an hour, and gave me a reasonable price. Would absolutely call him again, for repairs or additional advice.

I have had Sam and Michael out a couple of times. They are always very helpful...they have repaired problems other plumbers said couldn't be fixed without big bucks...and are very nice. I trust their work and their prices are quite reasonable. I'll call them again.

Sam and son Michael, honest and professional as you can get. Fixed our aging heating system so that it works better than before. Came when promised, did a great job and cleaned up. I highly recommend them.

Naturally it was a Saturday morning when our upstairs toilet (one of only 2 in the house) clogged with a vengeance! No amount of plunging was helping. Plumbing problems are a sensitive issue at my house as we recently spent $20K on having a lining put in on the very long sewer pipe which goes from our house out to the municipal sewer. The clog was only on the upper floor as all on the main and basement floors was flowing smoothly. We had a different plumber out, paid $350 dollars for the call - all they could do was dirty up the bathroom and shrug their shoulders for 3 hours. Called Bales Plumbing on Monday morning. Michael came out early afternoon. We described the issue to him. He explored all avenues, upstairs, downstairs, all pipes. Within 30 minutes he discovered the source of the problem, resolved the clog and got everything moving again. Very impressed with this diligence, effectiveness and knowledge. He provided sensible tips for making sure we don't have this problem again. Fingers crossed! But if we do, I know exactly who I am going to call! Thank you Bales Plumbing!

I bought a foreclosure with numerous problems, one of them happened to be a waterfall from the kitchen ceiling. They were able to fit me in same day (I had been told anywhere from several days to over a week with other companies I contacted). Even though they were pretty busy they still managed to come out and take care of multiple issues. I had several burst pipes throughout the house, issues with the gas lines not being properly capped, the shower was broken and leaking, a leaking kitchen sink, a hot water heater that needed attention, etc. etc. I am more than pleased with the services rendered. They were prompt, worked very quickly, took care of all of the issues I knew about and others that would have been quite a problem down the line. The price was extremely reasonable. I can't emphasize enough how pleasantly surprised I was at the cost to take care of all of this. I am a graduate student, and do not have a ton of money and feared I would have to pick and chose what to take care of immediately, and I was able to do it all! They were very knowledgeable, helpful, prompt, respectful and I would definitely recommend Sam Bales plumbing to anyone! I was dreading turning the water on in this house, and my worry was quickly assuaged by the expertise and reliability of these great guys! I am already planning to have them help me get the boiler up and running and would not hesitate to call them again!