Best in Phoenix AZ

DO NOT USE ROBINS PLUMBING
We have a one bathroom 2 bedroom house in Maryvale. Not a ritzy area. We are in our very late seventies.  We had a seal break on our toilet and I called Robins Plumbing on 37th Ave in Phoenix AZ.   I also asked him to change the washers in the bathtub faucet. Worst decision I've ever made.  I didn't have a problem with the actual work but with the pricing.  Joey the tech was here for 4 maybe 4.5 hrs.  I left my husband to write a check for the work as I had to lay down.  Joey the tech came to my husband who had just spent the night in the ER after taking a serious fall the day before.   Quoted him  $750 for the toilet and $1,745.00 for the bathtub faucet!  After my astonished  husband wrote a check for $2,735,94 he verified that was a final total. Being assured it was gave the tech the check.  A little while later Joey comes to my husband and says he messed up and forgot to add the toilet flange, stating he needed an additional six fifty.  My husband thought he mean $6.50.  he then handed him his debit card. Joey charged $650.00 plus tax for a total of $690. for a toilet flange! Now we have a $1,400.00 toilet Our total bill was now $3,426.56 for a simple toilet and a low end bathtub faucet that has no flow control.  Its either on full or off.  Very annoying water wasting cheap faucet.  Which I doubt now that we even needed more than the washers replaced.   Unless you are rich do not use this company.  It was an obvious money grab on a senior citizen.  Had I been awake or had my husband not been stressed from the ER visit this would never have happened.  I trusted Robins Plumbing as a women owned business who advertised fair and honest pricing to do just that and got the shaft. They will say 'well your husband signed for it.'  Well yes he did (on the techs cell phone) and he thought he was signing for $6.50.  as he had been assured the check was for the total.  I would say this company should be ashamed of themselves.  They left no paperwork on billing it was all on Joeys cell phone.  
The next day I called Robins Plumbing and they were very smart alec asking me well what did I think the bill should be?  That was all they could manage to repeat several times.  Do not use this company.

I contacted Trident Plumbing and Drain with a leaky bathtub faucet. I like to support local family owned businesses and Trident checked that box.

The technology for scheduling, reminders and notifications is great for a tech guy like me.

Jimmy showed up on time and I received notification in advance with a picture so I knew who was coming. Jimmy was very knowledgeable and efficient. Turns out, as we anticipated, we needed a new cartridge in the faucet. He completed the job efficiently and now it works great. Jimmy was very personable and certainly is a person I felt comfortable having in my home.

I hope to use Trident for a water softener in the future as I even discussed that with Jimmy and got a price also.

A+ customer service, great prices, prompt service and family owned and operated. Not sure there is anything that could have gone better.

Thank you Trident Plumming and Drain. You've certainly earned a repeat customer.

Very helpful and honest company. They were able to complete the requested work very quickly. I would definitely use them again.

These guys are great we thought we were going to have to replace the pump came out and took a look at our pump did some service on it and got it running.  I recommend them great service.

Had a plumbing leak and Brian gave me advice to get it figured out on my own. I was in a pinch and needed to leave town asap. It was really nice of him to help me get it solved and kept in touch to see if I was able to fix it. This is an old school, honest, above and beyond kind of company. Will definitely call him for any future plumbing needs.

THANK YOU BRIAN

Andy

Had just a small job - a clogged toilet - but Kevin was prompt, efficient, pleasant and reasonably priced.  Will definitely use him for bigger jobs!

DFP replaced two leaky sink faucet's for me. Prior to doing the repair they advised me to contact Koehler to see if the parts were covered under warranty, which they were. This saved me about $100 in parts. Ruben arrived on time and promptly and professionally got to work.  He checked the shutoff valves for me to make sure they were free and working. It took extra effort to remove one of the designer faucet handles that would not come loose without damaging it. Ruben was able to free up the frozen handle without damaging it. He replaced both valves and stems in short order, cleaned up the sink area and took care of the used parts for me. The pricing was very fair and the service was great. I have used DFP in the past and will use them again in the future. I would highly recommend them.

Wow, one of the best experiences from a service provider I have ever had. If you are looking for a plumber, stop searching and call Norfleet Family Plumbing. My water heater needed an obscure part that many other plumbers did not have nor wanted to install. Norfleet was very responsive over messages and quoted me half of what everyone else would charge. They were also able to come out the next day. Nick was there right in time and had it replaced within an hour. Nick was very professional and knowledgeable, also a very nice guy. Conveniently, just a few minutes after Nick left I noticed a massive water leak from one of my toilets. I called Nick and he immediately turned his van around and came back to repair the leak on the spot. What a great service. Thank you Norfleet Family Plumbing. This is how you win customers.

I cannot day enough how professional, honest and courteous Fabian is!   He fixed a leak I had under my kitchen sink due to a bad faucet.   At the same time replaced my garage disposal too (my request).   Mountain Park Plumbing was a recommendation from a friend and I will be sure to pass on the word that this is a reliable and reasonable company!

Danny Try from EZ Flow Plumbing was competent and efficient. He made sure to inform me of everything he was doing and took the time to explain what was going on. He was kind and considerate. He did a great job fixing our problem and I will hire EZ Flow Plumbing again for any and all of our plumbing problems!

Back around 1/18/2019,or so, my gas water heater stopped working. It is only 7.5 years old, and after doing some research as to how long they' 'typically' last, I thought, well, it shouldn't really be sputtering out on me quite yet. However, I reluctantly resigned myself to the fact I would have to pay out to have a whole new system installed. I called Water Heaters Only, Inc.,  early evening a couple of days later and had no problem at all getting through to someone. When I relayed my sob story about not having any hot water, the young lady who took my call graciously offered to try and get someone to my home that same night to take care of it. I assured her I could hold on an extra day or two since I had made it this far.
We scheduled for someone to come out on the 21st and I was given a window of time I could expect the technician to call and let me know when he was headed my way. Sure as anything, I got a phone call late that afternoon and was assured by the caller he would arrive at my house shortly.
As soon as I answered the door, I IMMEDIATELY felt at ease because I was greeted not by one, but by TWO gentlemen!!!! They were both incredibly kind and professional both in appearance and demeanor. Trevor and Dillon went right out to my laundry room to assess the situation.  Now....here is where they had a prime opportunity to take advantage of the situation because the room was crowded with things I had pulled away from the walls to allow access to my water heater. I left Trevor and Dillon alone in the room to work on the problem. This could have been the perfect opportunity to scam me and sell me a bill of goods, but rather than do that, Trevor called me back into the laundry room and informed me the pilot light had simply blown out. He took the time to explain how this could have happened and let me know that the area around the base of my water heater needed to be vacuumed out to allow for better air flow. He also showed me how to restart the pilot light should I ever encounter this situation again, along with explaining some other things to me, including what signs to look for that would indicate a need to replace my water heater. Trevor gave me the option of getting a new one IF I felt so inclined, but NEVER did he EVER try to use high pressure or scare tactics to try and sell me something I clearly did not need to buy, at least, HOPEFULLY for not a few more years!
Before leaving, Trevor engaged me in some 'small talk' even though I am sure he had more calls to take care of. He was so very kind and courteous and truly made me feel like I mattered, not only as a customer, but as a person. I have to say, both he and Dillon were stellar representatives of this company!
I purchased my current water heater from this company and will have ZERO hesitation to buy my next one through them when that time comes based on my experiences and the level of professionalism I experienced starting from the moment I called to ask for help, clear through to the point where the job was finished and the gentlemen headed out to go to wherever it was they were headed. I can say with complete sincerity, if you are in need of a water heater repair or replacement, you really need to give these folks a try. They are truly interested in giving their customers the level of service one should expect to receive when hiring a company to perform a job.

A very nice guy came out to give us a quote on replacing an electric water heater but admitted that he's not installed a residential heater only commercial. I already had 2 quotes from other companies who gave me a written invoice noting certain things would need to be replaced. Those items identified were not identified by this gentleman and I did not feel that confident in hiring him. He advised she was license but not bonded. But the company was extremely receptive in coming out timely so I must give them kudos for that

Had my hot water heater maintenance done by XCompany which caused a leak on the pressure valve. I was told it would have to be replaced at a cost of 1,800.00 - I got a few more quotes until the price went down to a couple around 1K, including Safe Dry Out.
Safe Dry Out is the only one who bothered to ask what was wrong with the water heater and suggested it could be fixed instead. I went from having to fork out 1,800.00 to only spending 150.00
Mike could have easily gone with the rest and said the only solution was to replace it. This to me shows integrity and honesty. The quality of work was excellent and, to top it off, he was extremely patient with my 80 year old father hanging around. Thank you Mike!
Will definitely call Safe Dry Out for any future plumbing needs.

Kevin came round to fix a leaking bath faucet. He was very prompt on replying to texts to schedule the service (could have done it the day after i texted him but opted for a week later) and he was punctual, friendly and fixed my tap no issues. also had a look at another leak and made a quick adjustment with his wrench which saved me a lot of hassle or another call out. i took his card and will use him again. 3% credit card charge which isnt an issue

After dealing with another company for 16 hours and was told again and again they were on their way, I tried Sunstate.  From the minute I called and spoke to Bonnie, I knew that this business was all about customer service. She was personable, informative and helpful. Ron came out less than an hour after I called and helped us out with an obstruction in our line. He explained what was going on, and even showed us pictures and videos of what was happening with our pipes. He fixed all of it, of course. I'll be using them going forward!

I spoke with Joe last week about getting my hot water heater re-plumbed as a result of some corrosion that had appeared around most of the fittings. I sent him some pictures of the pipes/fittings and he got back to me right away with a quote which was considerably less then another one I had received. Joe set a date to do the work, had one of his crew show up right on time, and the work was done in about three hours and very cleanly. I would highly recommend Joe and his company to anyone looking for a reliable & high quality plumbing service. Thanks Joe for everything!!!

Installed a light fixture, Nicked and dimed me after the work was done on an easy install job, (after they gave me a bid over the phone). Make sure they honor the bid if you do use them.  I just felt it was unprofessional and I'm not a fan of bait and switch operations.

Pruitt's was sent to my home by One Guard Home Warranty.  They are supposed to call to schedule within 4 hours but by end of business (6 hours) I called because I had not heard from them and left a message with the answering service.  They did not return the call the following morning so I had to call them again in the afternoon to schedule the repair.  Several days later they came out.  Despite the evidence of water leaking under my sink the technician (Rob) indicated he didn't see a leak and couldn't fix something he couldn't find a problem with.  I pushed him to keep looking (water leaking and a vanity full of water is not the same as a phantom noise in a car, it is OBVIOUSLY coming from somewhere).  He finally identified what he thinks is the problem, although based on the volume of water collected I am skeptical, and said I needed to put silicon or caulk around the faucet.  I replied, I think you mean you need to put it around the faucet.  He actually snickered and said not unless you want to pay me $96 for labor.  Ummmm, $96 for labor on something that will take, at best, 2 minutes.  Hilarious.  In reading the reviews now I can see that this is their game, come out for the $69 fee the warranty company pays them and find ways to scam the homeowner out of money.  If they are assigned to your home warranty claim I highly recommend requesting a different company.