Gold star review alert!!! As you may/may not know, it's an honor to be a Yelp Elite reviewer. I get to help others, looking for services or restaurants or experiences, find a good one through my experiences. It's such a thrill (and relief) to find the perfect business.
I will admit that my eye tends to drift toward those businesses that have been around a long time and have lots of reviews. That's great and they've earned it. This time I added one that does not have a lot of reviews. Most of these businesses, are usually new, such as in this case.
We noticed a leak was coming out of the front lawn onto the driveway. While it looked small, it turned out to be a 1/4 gallon per minute leak (confirmed by Epcor). So, onto Yelp to find a plumber. I chose about 5. While many contacted us pretty quickly, others did not. Our first plumber came out and immediately quoted a replacement of the entire water main from meter to house. This would involve: busting up driveway, lots of backhoe work and then, new driveway section. How much? About $9000. Ouch.
Taylor came out afterwards and immediately offered a suggestion. For a nominal price, he could dig down to actually see the problem and offer a resolution. Brilliant!
We have the go ahead and he and his helper, found the leak. A small break in the pvc. He fixed it and it costs a fraction of what someone quoted without knowing what the problem was. Taylor is an honest, hardworking guy with an awesome assistant. It's hard enough to find competent plumbers out there. Even harder to find hardworking and honest ones.
I'm going overboard on this review because this was the difference between a huge quote, problem unseen, to something that requires some work to see the problem, diagnose and then fix it.
Give this guy a chance and you will also sing praises for his work. I found our plumber for life!!!