Best Tankless Water Heater Installation in Orlando FL

Amazing company!  I had an issue with my toilet leaking at no charge they advised we exactly what to do over the phone. Extremely nice and very professional. Highly recommend.

Appointment set for 8am - 12pm. No call, no show. I called them at 12:30. They have the wrong number on file?! Not sure how that happened since I gave them the correct number when I set the appointment. The person said they needed to reschedule for the next day. I took the day off for this. I called another company and they were able to come out. I won't be using Brownies again.

No  matter if you call their plumbers, septic specialists, a/c specialists, you will always get a great person to do the job. Just good guys work here (haven't had any women come out). Excellent customer service!! They are NOT the cheapest, but you get what you pay for. Awesome experiences for over 3 years of numerous calls to them. I highly recommend them.

Pro-Tech is your (IMO) run of the mill HVAC company. They did a service call for me last year ( the show on wdbo sold me) and the tech talked me in to joining their comfort club. The comfort club gives you 2 maintenance calls per year. One for A/C and the other for Heat in the winter.

Well I got my first in July for A/C and my next one in June the following year and I had to email them to get it. (so much for the heat check up) The young lady was very courteous and made the appointment. She then proceeded to tell me that they had called in Dec. and left a message and again in MARCH and another message. WOW! Really! So, I guess it was MY fault.

The only thing is, If I hadn't paid up front for the service, I'm sure she would have been more persistent...assuming as, sometimes happens, we don't always get our messages. I will say, when the tech showed up for the appt. he did a good job and was very apologetic for the scheduling dept. Needless to say, since they don't really care if my unit stays in tip top shape like they make me believe, I will no longer be a part of their comfort club

My stars are based on customer service.

They were the ONLY company to come out on a Sunday to fix both of my broken toilets. Another plumber said they come out on Thursday 0_o.

I will definitely use them again!

Recently, we decided to have our plumbing replaced. We saw Emerald at a neighbors house and asked or them to look at ours and give us a quote. 2 days later, we were given a very competitive quote for the work. We got on the schedule to have the work done in about a week. The crew, Ryan, Ramos, and Michael, came in and went right to work. They were pleasant & were very professional. They appeared to genuinely enjoy their job!!! The job took half the time we anticipated, and they cleaned up after they were done. A few days later, the drywall folks came in and handled the drywall in the same manner. I have never had what I would consider a good experience with contractors. Emerald changed that with a GREAT experience. I not only would recommend them, I will!!

Quick and reliable service! Will definitely recommend Modern Plumbing. I was able to quickly schedule a time for them to come out that worked with my schedule that same day. 5 stars!!!

Called twice--they hung up on me both times. Asked on second call, can you hear me?  She responded, Yes, I can hear you.  Click.  Rude.

Answered the phone on 1st call. Gave reasonable quote on phone. Came same day right on schedule. Friendly, professional techs. Fixed problem quickly. Charged exactly as quoted even though I have an unusual system due to home addition.

We called this service based on great reviews online.  In our initial telephone chat I was impressed with Bryan's patience and his suggestions for solving our problem ourselves.  He was booked up and we had to wait a few days for him to come.  But based on our chat I felt that he would be worth the wait. He was!!   We were so happy with Bryan's work! He resolved several plumbing issues in our mobile home and was kind, patient, down-to-earth.  He explained what he thought was happening and how he planned to fix it.  He did fix things.  We have paid far more $$ to other plumbers for very unsatisfactory work.   Bryan's charge was very  fair. We would definitely recommend All Service Plumbing and he is absolutely the only guy I would call again.  He is also a certified master plumber.

I use Protec for everything these days. I started using them when my water heater needed a repair, and then for my air conditioner checkups and repairs and now for my plumbing issues.
I am part of Protec's comfort club, which gives me ten percent off of their other services when I need something done. This has been beneficial. I joined the comfort club when I started using them for my air conditioner check ups. They have been very helpful and in fact, through them, I had a new air conditioner installed. My two units are still working and the new unit has an exceptional warranty.
Protec is good about making their appointments on time. They give you a three hour window and typically a heads up when they're on their way. They work late too, which is nice cuz things like broken water heaters and non functioning AC units are kind of an emergency. I do recommend them. All the technicians have been wonderful. The AC guys got a dead squirrel out of my attic. The plumbers came for a second visit when they found out my issue was not 100% solved and they did not charge an assessment fee for the second visit. I only had one guy track some mud into my house while he was working on things.
Aside from that, their office is very helpful and gets back to you almost immediately. I had one issue over Memorial Day when they didn't call me back. Apparently they were on the phone for two days straight with other customers calling in and did not have a chance to check their voice mail. So if you don't hear back within two hours, call again. I've had a lot more luck with their online contact system via email.
They are very good about emailing, calling and texting. I have electronic copies of all my bills. They also keep records at the office.
I found Protec in a file folder from the prior owner of this home- he bought the water heater from them. And they have regarded me as the initial owner despite the handoff. I had no issues with them servicing their product even though I'm the second owner. What a great company.

Absolutely recommend! I called them and told them the problems I was having with my kitchen sink not draining. Scheduled an appointment for the next day. Gary showed up promptly and even replaced my drain basket that was leaking. He asked me if I was having any other problems with the plumbing in the house (which there is a ton of things need fixing) and he recommended a few quick fixes I could do myself. He was polite, and friendly, and answered any questions I had. I will be using Pope Plumbing  for more projects and I most definitely recommend them to my friends and neighbors. Pricing was very reasonable and they completed the job wonderfully.

Professional, expert, ontime and comprehensive. Couldn't be happier with Brandon's visit today.   Thanks Pro-Tech !

DO NOT USE THIS COMPANY TO FIX YOUR A/C SYSTEM. Technician came out for minor repair to end up making things worse. Decided to start fixing system without consulting me first with how much the repair would be. What company does this??? Now company not taking the blame for any of it's mistakes. Service manager has the worst customer service skills and makes one more upset at every step. Don't make this expensive mistake. Take your business elsewhere. Don't say I didn't tell you so!!!